MGM to replace bartenders and cashiers w kiosks

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  • MinnesotaFats
    SBR Posting Legend
    • 12-18-10
    • 14758

    #1
    MGM to replace bartenders and cashiers w kiosks
    https://www.vegasslotsonline.com/news/2019/03/07/mgm-could-replace-many-employees-with-robots/

    The union out there must be flipping out. This, less than 5 years after Ceasars ch 11 wiped out their union.
  • jjgold
    SBR Aristocracy
    • 07-20-05
    • 388179

    #2
    good move

    they are whore shit
    Comment
    • RudyRuetigger
      SBR Aristocracy
      • 08-24-10
      • 65084

      #3
      good move

      sick of giving tips to everyone
      Comment
      • ans61201
        SBR MVP
        • 10-11-15
        • 3661

        #4
        The new park place did this and I can tell you the check in process is a nightmare, haven’t had a time of 3 stays where everything is correct.
        Comment
        • Matt17
          SBR MVP
          • 02-04-19
          • 1105

          #5
          That sucks i got buddies that bartend at the Borgata and they are owned by MGM. Hope they dont get canned.
          Comment
          • d2bets
            BARRELED IN @ SBR!
            • 08-10-05
            • 39995

            #6
            Who's gonna be the first drunk dude to hit on a bottender?
            Comment
            • Hman
              SBR Posting Legend
              • 11-04-17
              • 21429

              #7
              Eh takes away a small part of the aura of being in a casino
              Comment
              • Chi_archie
                SBR Aristocracy
                • 07-22-08
                • 63167

                #8
                Originally posted by Hman
                Eh takes away a small part of the aura of being in a casino
                interesting

                describe the Aura of being in a casino to us in as many words as it takes, if you would.
                Comment
                • Cuse0323
                  BARRELED IN @ SBR!
                  • 12-09-09
                  • 30169

                  #9
                  Like they can’t afford to pay people with their ridiculous drink prices.
                  Comment
                  • Hman
                    SBR Posting Legend
                    • 11-04-17
                    • 21429

                    #10
                    Originally posted by Chi_archie
                    interesting

                    describe the Aura of being in a casino to us in as many words as it takes, if you would.


                    ???

                    Are you insinuating that playing casino games online, betting sports online, or watching a game you have money on at home, is even close to being as exciting in a casino amongst so many other others doing it together and watching on the big screens?
                    Comment
                    • Matt17
                      SBR MVP
                      • 02-04-19
                      • 1105

                      #11
                      Originally posted by d2bets
                      Who's gonna be the first drunk dude to hit on a bottender?
                      Comment
                      • Big Bear
                        SBR Aristocracy
                        • 11-01-11
                        • 43253

                        #12
                        Originally posted by Hman
                        Eh takes away a small part of the aura of being in a casino
                        True

                        if it aint broke why fix it

                        bartenders dont get paid a salary anyway

                        its all tips
                        Comment
                        • jjgold
                          SBR Aristocracy
                          • 07-20-05
                          • 388179

                          #13
                          Bartenders lazy and also realized they do not need them

                          Computers 10000x more efficient than people

                          Companies saw it and acted
                          Comment
                          • Chi_archie
                            SBR Aristocracy
                            • 07-22-08
                            • 63167

                            #14
                            Originally posted by Hman
                            ???

                            Are you insinuating that playing casino games online, betting sports online, or watching a game you have money on at home, is even close to being as exciting in a casino amongst so many other others doing it together and watching on the big screens?
                            nope

                            just asked you to describe the Aura that mentioned. everyone experiences things different in peron.


                            bots wouldn't change the experience that much imo, and for some people would enhance it
                            Comment
                            • hawkeye 16
                              SBR MVP
                              • 09-07-17
                              • 3553

                              #15
                              Who in the hell wants to go to a casino full of robots? I can just see the executives in these big corporations sitting around a table. "Our profits aren't big enough, how can we increase the bottom line? Well, let's just ruin the Vegas experience. It'll add $300 million to the bottom line. Let's also add a hidden $35/night resort fee. $25/night for parking. They gotta park somewhere right? That will work. Man we're smart."

                              Then, when nobody shows up and the numbers are down they sit around scratching their heads.
                              Comment
                              • Chi_archie
                                SBR Aristocracy
                                • 07-22-08
                                • 63167

                                #16
                                Originally posted by hawkeye 16
                                Who in the hell wants to go to a casino full of robots? I can just see the executives in these big corporations sitting around a table. "Our profits aren't big enough, how can we increase the bottom line? Well, let's just ruin the Vegas experience. It'll add $300 million to the bottom line. Let's also add a hidden $35/night resort fee. $25/night for parking. They gotta park somewhere right? That will work. Man we're smart."

                                Then, when nobody shows up and the numbers are down they sit around scratching their heads.
                                you have to remember, they are also adapting to fit the next generations of customers going forward.

                                they people that have strong opinions on this already, will most likely be dead in the next 10-30 years

                                They have to mold their product to fit with the lifestyles of Millenials and Generation Z

                                those generations also will have more expendable $ compared to the current casino gamblers
                                Comment
                                • hawkeye 16
                                  SBR MVP
                                  • 09-07-17
                                  • 3553

                                  #17
                                  Originally posted by Chi_archie
                                  you have to remember, they are also adapting to fit the next generations of customers going forward.

                                  they people that have strong opinions on this already, will most likely be dead in the next 10-30 years

                                  They have to mold their product to fit with the lifestyles of Millenials and Generation Z

                                  those generations also will have more expendable $ compared to the current casino gamblers
                                  I see your point. I just think it will backfire. We'll see.

                                  A casino should take your money, give you a free buffet and pat you on the back. Now then you have a repeat customer. It's just smart business. Degenerates will come back to any place if they get a freebie. I'm not even that old.
                                  Comment
                                  • Cuse0323
                                    BARRELED IN @ SBR!
                                    • 12-09-09
                                    • 30169

                                    #18
                                    Millennials really prefer robots to humans? I’m technically one but an older one. I still prefer a bartender to a robot. Don’t mind tipping.
                                    Comment
                                    • Cuse0323
                                      BARRELED IN @ SBR!
                                      • 12-09-09
                                      • 30169

                                      #19
                                      Actually wouldn’t care in Vegas. Don’t spend much time at the bar. They will pour a perfect drink. I like to find a bartender that pours it strong, but Vegas has more that go by the book anyway or even short pour my ass.
                                      Comment
                                      • Bluehorseshoe
                                        SBR Posting Legend
                                        • 07-13-06
                                        • 14998

                                        #20
                                        Originally posted by Cuse0323
                                        Millennials really prefer robots to humans? I’m technically one but an older one. I still prefer a bartender to a robot. Don’t mind tipping.
                                        Most bartenders suck today. Millennial bartenders don't have people skills.
                                        Comment
                                        • eidolon
                                          SBR Hall of Famer
                                          • 01-02-08
                                          • 9531

                                          #21
                                          How are they going to turn chips into cash?
                                          Comment
                                          • Chi_archie
                                            SBR Aristocracy
                                            • 07-22-08
                                            • 63167

                                            #22
                                            Originally posted by eidolon
                                            How are they going to turn chips into cash?
                                            Comment
                                            • Cuse0323
                                              BARRELED IN @ SBR!
                                              • 12-09-09
                                              • 30169

                                              #23
                                              Originally posted by Bluehorseshoe
                                              Most bartenders suck today. Millennial bartenders don't have people skills.
                                              True. I don’t go out anymore, but it was getting worse then it was 10 years ago.
                                              Comment
                                              • Bluehorseshoe
                                                SBR Posting Legend
                                                • 07-13-06
                                                • 14998

                                                #24
                                                Originally posted by Cuse0323
                                                True. I don’t go out anymore, but it was getting worse then it was 10 years ago.
                                                I was in a bar in Florida on Saturday waiting for a friend of mine. Nobody was sitting at the bar but me and the bartender starts breaking down the bar at 8:30pm, looking to get out of work the minute the clock hits 12. Didn't say a word the whole time and when I finished my beer, gives me a check instead of asking me if I wanted another beer. lol
                                                Comment
                                                • GzaTheGenius
                                                  SBR MVP
                                                  • 02-12-13
                                                  • 4181

                                                  #25
                                                  Originally posted by jjgold
                                                  Bartenders lazy and also realized they do not need them

                                                  Computers 10000x more efficient than people

                                                  Companies saw it and acted
                                                  Bartenders are far from lazy my friend, you try standing on your feet all day on a 14 hour double and dealing with some of these people out there

                                                  These machines are cool and all to replace those shitty drinks the cocktail waitress brings a long but not good for much after that
                                                  Comment
                                                  • jjgold
                                                    SBR Aristocracy
                                                    • 07-20-05
                                                    • 388179

                                                    #26
                                                    Terrible Service nowadays everybody’s on their cell phone’s and have their own problems glad it’s going to computers
                                                    Comment
                                                    • Bluehorseshoe
                                                      SBR Posting Legend
                                                      • 07-13-06
                                                      • 14998

                                                      #27
                                                      Originally posted by jjgold
                                                      Terrible Service nowadays everybody’s on their cell phone’s and have their own problems glad it’s going to computers
                                                      That's why I want to start a spotting service. I know better than "Bar Rescue".
                                                      Comment
                                                      • Jayvegas420
                                                        BARRELED IN @ SBR!
                                                        • 03-09-11
                                                        • 28213

                                                        #28
                                                        Dealers are next.
                                                        Comment
                                                        • Matt17
                                                          SBR MVP
                                                          • 02-04-19
                                                          • 1105

                                                          #29
                                                          Originally posted by Jayvegas420
                                                          Dealers are next.
                                                          Yep
                                                          Comment
                                                          • d2bets
                                                            BARRELED IN @ SBR!
                                                            • 08-10-05
                                                            • 39995

                                                            #30
                                                            Originally posted by Jayvegas420
                                                            Dealers are next.
                                                            No doubt. Already happening some, I think. And it would be so easy and efficient. Probably just keep dealers only for high rollers.
                                                            Comment
                                                            • Purduekev
                                                              SBR Sharp
                                                              • 11-12-11
                                                              • 498

                                                              #31
                                                              Comment
                                                              • jjgold
                                                                SBR Aristocracy
                                                                • 07-20-05
                                                                • 388179

                                                                #32
                                                                get rid of dealers too

                                                                silly and moody losers
                                                                Comment
                                                                • PittsburghPlayer
                                                                  SBR Hall of Famer
                                                                  • 01-11-10
                                                                  • 6760

                                                                  #33
                                                                  fukk that Gold
                                                                  get rid of all humans
                                                                  turn the robots to data mode (stole lyric/line from RUSH song)

                                                                  end of story

                                                                  damn near is anyway
                                                                  the end
                                                                  Comment
                                                                  • Jayvegas420
                                                                    BARRELED IN @ SBR!
                                                                    • 03-09-11
                                                                    • 28213

                                                                    #34
                                                                    Comment
                                                                    • newguy
                                                                      SBR Hall of Famer
                                                                      • 12-27-09
                                                                      • 6100

                                                                      #35
                                                                      Originally posted by Big Bear

                                                                      bartenders dont get paid a salary anyway

                                                                      its all tips
                                                                      They don’t get paid that’s true but if you tip well they will give you more than enough free alcohol (longer pours, free shots, etc.) to make up for it. That’s a pure hit to casino - not bartender. In theory - this is more efficient. Bar won’t lose as much in lost profits from mistakes and bartenders discretion (some portion of which will make its way into reduced drink prices) and drinks are now cheaper by a couple bucks as we aren’t tipping.

                                                                      I dont agree with it at all but as an economist I love it.
                                                                      Comment
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