pinnacle compliance?

Russian Rocket · 01-09-15, 04:32 PM

Originally posted by leafs_ducks

has anyone ever gotten an email from pinnacle asking you to scan your passport and proof of where you live?

they said my withdrawal option will be suspended until i provide them these documents.

wth?

...yup...it's all normal...just send them what they've asked for.

leafs_ducks · 01-09-15, 04:39 PM

Originally posted by Russian Rocket

...yup...it's all normal...just send them what they've asked for.

thanks dude.
when i first signed up with pinnacle, i wanted to use my CC. but they asked for those documents. so i used bank transfer instead. i wasn't require to send them documents if i used bank transfer. now they are asking. been with them for 4 years.

leafs_ducks · 01-09-15, 04:39 PM

its just. y now?

Russian Rocket · 01-09-15, 04:45 PM

Originally posted by leafs_ducks

its just. y now?

They do it from time to time...I've been with them for a long time also and as far as I can recall, they've asked me twice to verify my info. The last time it was about 6 months ago or so.

...extra security measure at the book where you store your cash is only a positive thing

biggie12 · 01-09-15, 06:08 PM

I was only asked on my first cash out been with them 7 years

Did u login with a us IP that could be why.

Russian Rocket · 01-09-15, 06:12 PM

Originally posted by biggie12

I was only asked on my first cash out been with them 7 years

Did u login with a us IP that could be why.

that plus they have a different security protocols for users from different countries