Okay Guys 5dimes trying screw me here should they not pay me here???

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  • Astros148
    SBR MVP
    • 12-11-10
    • 1417

    #1
    Okay Guys 5dimes trying screw me here should they not pay me here???
    138200952-1 10/1/12 5:57am $14.37 $8.45 Pending 10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
    138200936-1 10/1/12 5:56am $34.91 $20.54 Pending 10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
    138200911-1 10/1/12 5:56am $84.77 $49.86 Pending 10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
    138200894-1 10/1/12 5:56am $205.88 $121.11 Pending 10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
    138200866-1 10/1/12 5:56am $500.00 $294.12 Pending 10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand


    those are my open bets now the match went into a "super over" after the regulation ended and my team won, and they are saying they will not pay me and talk to tony about this

    In there rules it states
    In the event of a match being decided by a bowl-off or toss of the coin, or declared a "no-result", all wagers are voided and funds will be returned.
    A super over is not a bowl off or toss of coin, and is actually a over time period, so they should pay me?????? Its not my fault there rules are faulty? it seems like they wrote there rules to make a decision on there own based on if its profitable for the book to decide?

    wtf is going on here
  • shari91
    BARRELED IN @ SBR!
    • 02-23-10
    • 32661

    #2
    I don't think they're trying to screw you. Super overs haven't even been around for that long and isn't even used for tests. He just might not have updated their rules from back then. Talk to Tony and he'll sort it out I'm sure. CS Reps might not even know what a super over is.
    Comment
    • Astros148
      SBR MVP
      • 12-11-10
      • 1417

      #3
      Originally posted by shari91
      I don't think they're trying to screw you. Super overs haven't even been around for that long and isn't even used for tests. He just might not have updated their rules from back then. Talk to Tony and he'll sort it out I'm sure. CS Reps might not even know what a super over is.
      okay so whos fault is it that they havnt updated there rules wtf? And super overs have been implemented for over a year now
      Comment
      • Bostongambler
        BARRELED IN @ SBR!
        • 02-01-08
        • 35581

        #4
        They told u to talk to Tony so talk to him. I know I read out here people blasting him, but he was very helpful with me collecting over 50k once.

        Just saying
        Comment
        • Astros148
          SBR MVP
          • 12-11-10
          • 1417

          #5
          Originally posted by Bostongambler
          They told u to talk to Tony so talk to him. I know I read out here people blasting him, but he was very helpful with me collecting over 50k once.

          Just saying
          details?
          Comment
          • shari91
            BARRELED IN @ SBR!
            • 02-23-10
            • 32661

            #6
            Originally posted by Astros148
            okay so whos fault is it that they havnt updated there rules wtf? And super overs have been implemented for over a year now
            Definitely not your fault. But that's why they told you to talk to Tony and I'm confident he'll fix it up. Cricket isn't a big sport offshore. If this were a UK or Aussie book then yeah I'd be surprised by them not updating their rules. But for a newer rule that hardly comes into play and is only for T20's and now ODI's at an offshore book when most don't even offer cricket? Not shocked at all. Just talk to him and see what he has to say. No use getting angry until you do.
            Comment
            • Bostongambler
              BARRELED IN @ SBR!
              • 02-01-08
              • 35581

              #7
              Originally posted by Astros148
              details?
              Was playing through via their credit shop 3 years back, when suddenly the agent disappeared having owed me a little over 50k. Now 5dimes is/ was not responsible for this one bit. ( Although I argued that I was going through their system , website, phone # and such). But Tony helped me track down the agent and eventually got paid. He took my call every time, and was more than fair.
              Comment
              • Smoke
                SBR Aristocracy
                • 10-09-09
                • 48111

                #8
                Originally posted by Bostongambler

                Was playing through via their credit shop 3 years back, when suddenly the agent disappeared having owed me a little over 50k. Now 5Dimes is/ was not responsible for this one bit. ( Although I argued that I was going through their system , website, phone # and such). But Tony helped me track down the agent and eventually got paid. He took my call every time, and was more than fair.
                cool story pedo
                Comment
                • sneakerhead
                  SBR Hall of Famer
                  • 07-14-10
                  • 7727

                  #9
                  I dont think you should have any problems with this.

                  Im sure if your team lost in the super over, they would have kept the funds happily.
                  Comment
                  • Astros148
                    SBR MVP
                    • 12-11-10
                    • 1417

                    #10
                    THERE TELLING ME THIS NOW?????/

                    Omar: the people from our Wagering department is telling me your wager has not been graded yet, because they suspect it is a past post bet


                    WTF
                    Comment
                    • shari91
                      BARRELED IN @ SBR!
                      • 02-23-10
                      • 32661

                      #11
                      Originally posted by Astros148
                      THERE TELLING ME THIS NOW?????/

                      Omar: the people from our Wagering department is telling me your wager has not been graded yet, because they suspect it is a past post bet


                      WTF
                      Seriously don't talk to anyone else but Tony. You'll just get too frustrated. Their CS have always been excellent with me with regular stuff but if I had an issue like yours he's the only one I'd want to talk to. Since they're the ones who suggested it to you in the first place, just get on live chat and ask to talk to him directly. It'll save you so much grief, I promise.
                      Comment
                      • Duff85
                        SBR MVP
                        • 06-15-10
                        • 2920

                        #12
                        Industry standard is now to settle via the official result which would include the super over. Just checked Skybet, Sportsbet.com.au, and Will Hill. I can remember betting cricket matches last year where the Super Over was not included.
                        Comment
                        • NrmlCurvSurfr
                          SBR MVP
                          • 04-05-10
                          • 2896

                          #13
                          the people is telling him...LOL
                          Comment
                          • Astros148
                            SBR MVP
                            • 12-11-10
                            • 1417

                            #14
                            Originally posted by Duff85
                            Industry standard is now to settle via the official result which would include the super over. Just checked Skybet, Sportsbet.com.au, and Will Hill. I can remember betting cricket matches last year where the Super Over was not included.
                            thanks buddy
                            Comment
                            • CollegePro
                              SBR MVP
                              • 02-23-09
                              • 4006

                              #15
                              why are you not talking to Tony?? are you afraid of him??
                              Comment
                              • Astros148
                                SBR MVP
                                • 12-11-10
                                • 1417

                                #16
                                talking to tony now
                                Comment
                                • Bostongambler
                                  BARRELED IN @ SBR!
                                  • 02-01-08
                                  • 35581

                                  #17
                                  And typing at the same time?
                                  Comment
                                  • sneakerhead
                                    SBR Hall of Famer
                                    • 07-14-10
                                    • 7727

                                    #18
                                    fuk Tony up Astro, dont take shit from him
                                    Comment
                                    • Bostongambler
                                      BARRELED IN @ SBR!
                                      • 02-01-08
                                      • 35581

                                      #19
                                      Sneaker what size shoe do u take?
                                      Comment
                                      • Astros148
                                        SBR MVP
                                        • 12-11-10
                                        • 1417

                                        #20
                                        tony was very cool and said theyre going to update the rules and gave me the win
                                        Comment
                                        • shari91
                                          BARRELED IN @ SBR!
                                          • 02-23-10
                                          • 32661

                                          #21
                                          Originally posted by Astros148
                                          tony was very cool and said theyre going to update the rules and gave me the win
                                          Awesome! I've never seen a situation where he hasn't been cool unless he suspects/knows someone's trying to pull a dodgy. Now we'll know that rule there as the Astros148 rule.

                                          FYI for any Aussie bettors - Sportingbet will pay out on the result but not on the props when super overs happen. Kind of expected that to be the case I guess but it's good to have confirmation.
                                          Comment
                                          • Jerm3462
                                            SBR MVP
                                            • 11-09-09
                                            • 4454

                                            #22
                                            Originally posted by Astros148
                                            tony was very cool and said theyre going to update the rules and gave me the win
                                            Shari, tried to tell you
                                            Comment
                                            • Duff85
                                              SBR MVP
                                              • 06-15-10
                                              • 2920

                                              #23
                                              Originally posted by Astros148
                                              tony was very cool and said theyre going to update the rules and gave me the win
                                              Yeah good stuff getting that updated. I like 5Dimes and think that Tony is generally pretty reasonable - and when he isn't its usually hilarious.
                                              Comment
                                              • Russian Rocket
                                                SBR Aristocracy
                                                • 09-02-12
                                                • 43910

                                                #24
                                                Originally posted by Astros148
                                                138200952-1 10/1/12 5:57am $14.37 $8.45 Pending 10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
                                                138200936-1 10/1/12 5:56am $34.91 $20.54 Pending 10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
                                                138200911-1 10/1/12 5:56am $84.77 $49.86 Pending 10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
                                                138200894-1 10/1/12 5:56am $205.88 $121.11 Pending 10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand
                                                138200866-1 10/1/12 5:56am $500.00 $294.12 Pending 10/1/12 6:00am Cricket Other Sports 801 West Indies -170* <small style="padding: 0px; margin: 0px; ">vs</small> New Zealand


                                                those are my open bets now the match went into a "super over" after the regulation ended and my team won, and they are saying they will not pay me and talk to tony about this

                                                In there rules it states

                                                A super over is not a bowl off or toss of coin, and is actually a over time period, so they should pay me?????? Its not my fault there rules are faulty? it seems like they wrote there rules to make a decision on there own based on if its profitable for the book to decide?

                                                wtf is going on here
                                                So what was the reason on why you did not talk to Tony in the first place?
                                                Comment
                                                • Bostongambler
                                                  BARRELED IN @ SBR!
                                                  • 02-01-08
                                                  • 35581

                                                  #25
                                                  No shit huh///. Should of talked to him first before taken it to the forums
                                                  Comment
                                                  • Russian Rocket
                                                    SBR Aristocracy
                                                    • 09-02-12
                                                    • 43910

                                                    #26
                                                    Originally posted by Bostongambler
                                                    No shit huh///. Should of talked to him first before taken it to the forums
                                                    ...maybe just socializing
                                                    Comment
                                                    • shari91
                                                      BARRELED IN @ SBR!
                                                      • 02-23-10
                                                      • 32661

                                                      #27
                                                      Originally posted by Jerm3462
                                                      Shari, tried to tell you
                                                      Comment
                                                      • Duff85
                                                        SBR MVP
                                                        • 06-15-10
                                                        • 2920

                                                        #28
                                                        Originally posted by Bostongambler
                                                        No shit huh///. Should of talked to him first before taken it to the forums
                                                        Boston why you troll bro?

                                                        I would have a guess that he contacted customer service was given one of the minions and expected that it would be dealt with. I think Astros just learned that CS at 5Dimes sucks outside of Tony.
                                                        Comment
                                                        • Russian Rocket
                                                          SBR Aristocracy
                                                          • 09-02-12
                                                          • 43910

                                                          #29
                                                          Originally posted by Duff85
                                                          Boston why you troll bro?

                                                          I would have a guess that he contacted customer service was given one of the minions and expected that it would be dealt with. I think Astros just learned that CS at 5Dimes sucks outside of Tony.
                                                          I think bookies CS sucks anywhere you go, one way or another. But if CS tells that the only option is to talk to the BO$$man himself, I would think it would be the first thing you would do...
                                                          Comment
                                                          • mcduggly
                                                            SBR MVP
                                                            • 01-22-12
                                                            • 2489

                                                            #30
                                                            Tony will help you out man, don't worry about it. My question is, why so many bets on the same game at random amounts?
                                                            Comment
                                                            • Bostongambler
                                                              BARRELED IN @ SBR!
                                                              • 02-01-08
                                                              • 35581

                                                              #31
                                                              Originally posted by Duff85
                                                              Boston why you troll bro?

                                                              I would have a guess that he contacted customer service was given one of the minions and expected that it would be dealt with. I think Astros just learned that CS at 5Dimes sucks outside of Tony.
                                                              Troll? Now why would you say that Hillary? Cuz I responded to a post I saw fit to. Geez, I thought it was a forum. My mistake.

                                                              Also, if their cs told him to call back and talk to Tony that's exactly what he should of done. Maybe they should of handled the problem but couldn't.

                                                              Now I ask you, why do you troll?
                                                              Comment
                                                              • Duff85
                                                                SBR MVP
                                                                • 06-15-10
                                                                • 2920

                                                                #32
                                                                Originally posted by Bostongambler
                                                                Troll? Now why would you say that Hillary? Cuz I responded to a post I saw fit to. Geez, I thought it was a forum. My mistake.

                                                                Also, if their cs told him to call back and talk to Tony that's exactly what he should of done. Maybe they should of handled the problem but couldn't.

                                                                Now I ask you, why do you troll?
                                                                Because i'm bored and it is fun.
                                                                Comment
                                                                • Bostongambler
                                                                  BARRELED IN @ SBR!
                                                                  • 02-01-08
                                                                  • 35581

                                                                  #33
                                                                  Ok, I'll buy that

                                                                  Same here
                                                                  Comment
                                                                  • indio
                                                                    SBR Wise Guy
                                                                    • 06-03-11
                                                                    • 751

                                                                    #34
                                                                    Originally posted by Bostongambler
                                                                    Was playing through via their credit shop 3 years back, when suddenly the agent disappeared having owed me a little over 50k. Now 5dimes is/ was not responsible for this one bit. ( Although I argued that I was going through their system , website, phone # and such). But Tony helped me track down the agent and eventually got paid. He took my call every time, and was more than fair.
                                                                    I remember that month very well. Tony was a big help, and so was the real agent, who paid us all. Always wondered if T had an "accident" after that debacle? That sure was a lot that he was short. Can't imagine being short six-figures is just forgotten about.

                                                                    I was only owed 10k, but I thought for sure I was going to get stiffed. Since half of that was owed to a friend of mine, I was really sick when I thought I was getting shafted. I'll always be thankful to Tony for his help, even though he had no direct liability. And I'll always be thankful to the man who sent the package.
                                                                    Comment
                                                                    • shari91
                                                                      BARRELED IN @ SBR!
                                                                      • 02-23-10
                                                                      • 32661

                                                                      #35
                                                                      Originally posted by indio
                                                                      I remember that month very well. Tony was a big help, and so was the real agent, who paid us all. Always wondered if T had an "accident" after that debacle? That sure was a lot that he was short. Can't imagine being short six-figures is just forgotten about.

                                                                      I was only owed 10k, but I thought for sure I was going to get stiffed. Since half of that was owed to a friend of mine, I was really sick when I thought I was getting shafted. I'll always be thankful to Tony for his help, even though he had no direct liability. And I'll always be thankful to the man who sent the package.
                                                                      Just wanted to say that I appreciate these stories you and BG shared. My credit experiences have been with locals when I was living in the US and an Aussie book who kept raising my limit to insane past mid five figure amounts despite my telling them to stop. Made for some funny conversations back when SBR Chat was active. But I've never personally experienced a situation where someone tried to cut and run although I'd obviously heard of it. It was just never for a decent amount or when they were even loosely associated with a stand up book. Happy to hear Tony did what he could to help you guys get sorted out. Like I said - and maybe some will differ - but unless he thinks you're trying to pull one over on him, he's always appeared to be a stand up guy. Thanks again!
                                                                      Comment
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