Pinnacle dispute - KHL - any advice? Did anyone bet KHL on Pinnacle today?

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  • Panekkkk
    SBR MVP
    • 03-12-09
    • 2430

    #1
    Pinnacle dispute - KHL - any advice? Did anyone bet KHL on Pinnacle today?
    Hey all,

    So I placed a for-fun bet on Magnatogorsk of the KHL. The bet was -113 moneyline regulation.

    The game finished 2-1 in a SO (Mag won). The wager was graded as a LOSS. I was surprised, since it was a ML regulation bet, and hence should have been a PUSH. Pinnacle normally offers the -1/2 for a win in regulation, as in the NHL.

    When I contacted customer support they initially said that the bet was regulation, which is why I lost. I countered that any ML bet in hockey in regulation is a push if teams are tied after 60 minutes. I mentioned that no draw option was available.

    Customer support then countered saying

    "Dear Client,
    If there is a draw option offered and the result is a draw, all wagers placed on either side will be graded as a loss.
    Kind regards,
    Customer Service Department
    Pinnacle Sports"

    Honestly, I don't recall there being a draw option. And, EVEN IF THERE WAS, a ML bet should have pushed. Otherwise, it's not consistent with all of Pinnacle's other hockey bets.

    Any advice? Is this worth filing a dispute or am I in the wrong here??? Does anyone remember if Pinnacle offers draw options in the KHL?

    Thx
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