Sportsbook news results for the search term: betathome
02.25.2013 (08:44 AM CST)A BetAtHome (SBR rating C-) player has submitted an account dispute. The player claims that he deposited 700 PLN and received a bonus of 350 PLN. He increased his balance to 4,500 PLN before he says BetAtHome closed his account without word and refunded his deposit. BetAtHome has allegedly provided no details to the player. SBR is following up on this claim.
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01.20.2013 (11:51 AM CST)BetAtHome (SBR rating C-) has reportedly confiscated €698 from a player. The user told SBR that he deposited €712 after signing in through his friend's computer, who has a referrer's account with BetAtHome. BetAtHome reportedly told the player he was in violation of their terms and conditions and refunded his deposit. BetAtHome has deferred to the LGA's judgment in this case.
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12.23.2012 (01:56 PM CST)A BetAtHome Sportsbook (SBR rating C-) player claims that his account has been closed with a €1,450 balance. The player tells SBR that he has been given no update from the sportsbook and has not been refunded his deposit. SBR is following up with BetAtHome regarding this claim and will update this report.
10.08.2012 (01:50 PM CST)A BetAtHome (SBR rating C-) player claims that his account has been suspended with a €1,930 balance. The player states that BetAtHome has not provided any information on his account status, and that all required ID documents are on file with the sportsbook. BetAtHome is known for shutting down accounts without providing players any details. SBR is following up.
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09.05.2012 (07:44 PM CST)A BetAtHome (SBR rating C-) player submits an account dispute. The player opened an account after receiving a bonus offer of 50% up to €200. The player deposited €400 and accepted the €200 bonus. The player claims that BetAtHome confiscated the balance on the suspicions of fraud, and has failed to provide additional support.
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08.28.2012 (07:35 PM CST)In today's SBR Industry News program, analysts Natalie Rydstrom and Justin7 discuss the importance of sports bettors doing their homework before choosing to do business with any company on the heels of the 2012-13 football year. Later in the segment, a sportsbook dispute involving BetAtHome is covered.
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08.16.2012 (12:00 AM CST)BetAtHome (SBR rating C-) has confiscated a player's €886 balance. BetAtHome allegedly told the player that he was guilty of violating their terms and conditions, but failed to provide specific details on what the player did wrong. The player claims he is stuck in the mud trying to find answers from the sportsbook. SBR is following up on this sportsbook complaint.
07.31.2012 (05:23 PM CST)Sportsbook Review analyst Natalie Rydstrom provides an SBR Industry News Update for July 31st, 2012. In today's sportsbook news video, the latest online sportsbook disputes from the SBR newswire are featured in video format. BetClic, BetAtHome, and BetLegends are subjects of today's video.
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07.17.2012 (07:14 PM CST)SBR newswoman Natalie Rydström provides an SBR Industry news update with sportsbook dispute analyst Justin7. In today's program, a BetAtHome (SBR rating C-) balance confiscation is discussed as well as outstanding issues with Sports-1 (SBR rating C) as well as an update from Justin on his current cases.
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07.13.2012 (06:30 PM CST)A BetAtHome (SBR rating C-) player files a sportsbook dispute. The player deposited £300 on June 11th via Moneybookers to partake in Euro 2012 wagering. The player increased his balance to £2,350 before having his account closed for alleged registration discrepancies. BetAtHome has confiscated the player's entire balance.
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07.05.2012 (01:49 PM CST)A BetAtHome (SBR rating C-) player accused of operating multiple accounts has had £2,800 confiscated. BetAtHome alleges the player has opened five accounts to take advantage of a Euro 2012 signup bonus incentive. The player concedes that two family members have opened accounts with BetAtHome.
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07.03.2012 (06:37 PM CST)SBR analyst Natalie is joined by dispute analyst Justin in today's SBR Industry News video. The pair discuss the recent Bet770 bonus case resolutions, as well as outstanding sportsbook disputes against BetUS, Unibet, YouWin, and BetAtHome. Players with video feedback or commentary should write to VideoNews@SportsbookReview.com.
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06.27.2012 (03:10 PM CST)SBR newswoman Natalie and SBR dispute analyst Justin7 provide a sportsbook industry news update. In today's video, the recent BetOnline acquisition of Sportsbetting.ag is discussed, as well as an update on Pinnacle Sports, Bet770, BetAtHome, as well as Justin's current caseload of sportsbook disputes.
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06.26.2012 (06:25 PM CST)A BetAtHome (SBR rating C-) player submits an account dispute. The player tells SBR that during the start of the EURO 2012, he deposited £300 in exchange for a bonus of £300. The player completed his wagering requirements, increasing his balance to £2,500. After the player produced ID and ordered a payout, BetAtHome noted that his account was in violation of their T&C.
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06.19.2012 (09:21 PM CST)SBR newswoman Natalie delivers a sportsbook industry news update. Natalie is joined later in the program by seasoned dispute expert and legal mind Justin7. Covered in today's program are updates on BetUS, Bet770, BetAtHome, Bovada, as well as a peek into Justin's sportsbook dispute case-load.
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06.19.2012 (02:41 PM CST)A BetAtHome (SBR rating C-) player submits a payment complaint. The player tells SBR that his account has been locked with a €200 balance. The player has reportedly received no word from BetAtHome on his account status. The player provided no details of his account or deposit history, or what circumstances might have contributed to the account closure. SBR is following up.
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05.23.2012 (05:07 PM CST)Online gaming businesses Bwin, Bet365, Tipico, and BetAtHome are the latest companies to be licenced in Schleswig-Holstein. The sports betting licence is valid for six years. On May 5th, SBR reported on the first three companies to be licenced in Schlewswig-Holstein; Jaxx (myBet), Betfair, and Nordwest Lotto.
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05.01.2012 (05:19 PM CST)
A BetAtHome (SBR rating C-) says his account has been locked. The player deposited €200 and received a 50% bonus. BetAtHome allegedly locked the player's account before the bonus could be used. The player states that after contacting the sportsbook, he was accused of having two accounts. SBR is following up on this sportsbook complaint.
12.24.2011 (07:46 PM CST)
A BetAtHome (SBR rating C-) player tells SBR that his account has been closed. The player states that he requested a withdrawal after meeting rollover requirements, provided his ID and found that his account was suddenly locked. The player alleges that he held a balance of €865 with BetAtHome. SBR is following up on this sportsbook complaint.
On November 14th, SBR reported that an unrelated player also had his account frozen. The player in that dispute claimed to have operated a BetAtHome sportsbook account for more than one year, making multiple deposits and redeeming numerous bonus offers. BetAtHome alleged that the player's ID appeared to be fraudulent, however BAH was unwilling to discuss the dispute further citing data protection. SBR advised the player to file a complaint through the Lotteries and Gaming Authority (LGA) of Malta.
BetAtHome players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.
11.14.2011 (05:48 PM CST)
A BetAtHome (SBR rating C-) player writes to SBR that his account has been frozen. The player claims to have operated a BetAtHome account for a year and a half - making multiple deposits, redeeming bonus offers and wagering normally. The player claims that after requesting a withdrawal of €415 his account was locked. BetAtHome responded to SBR's inquiry by suggesting that the player's ID may have been fraudulent. The player claims to have submitted two, clear copies of the ID and denies that his ID is forged. BetAtHome has declined to discuss the sportsbook dispute with SBR further, citing data protection. The player has been advised to file a claim through the Lotteries and Gaming Authority (LGA) of Malta.
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10.29.2011 (04:08 PM CST)
A BetAtHome (SBR rating C-) player tells SBR that his account has been locked. The player reports that his account balance was €880 when BetAtHome shut his account down without explanation. The player goes on to state that he had withdrawn from BetAtHome in the past and that he had registered his account in 2007. SBR is following up on this sportsbook complaint.
On October 24th, SBR reported that BetAtHome was benefiting from sportsbook fraud attempts. A BetAtHome player confessed to SBR that he operated multiple accounts with the purpose of scamming the sportsbook in order to receive several first deposit bonuses. The player admitted to having created an additional "5 or 6 accounts" but stated that to his recollection all accounts were net losers. The player in this dispute had a €460 balance confiscated (€300 deposit+€160 in winnings) after BetAtHome pieced together the fraud.
BetAtHome players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.
10.24.2011 (06:25 PM CST)
BetAtHome (SBR rating C-) has confiscated a €460 balance (€300 deposit+winnings) from an admitted bonus-abuser. A BetAtHome player confessed to operating multiple accounts to scam the sportsbook out of giving him several first deposit bonuses. The player tells SBR that he created an additional "5 or 6 accounts" to take advantage of a 100% signup bonus that paid up to €33 on each deposit. All extra accounts were eventually emptied - no withdrawals were made on these accounts. While the player is unsure of specific numbers, he claims to be definite that he has been a losing BetAtHome customer overall.
Sportsbooks that offer signup bonuses must protect themselves against customer fraud. Bonus abuse and multi-accounting are prevalent in the industry, forcing sportsbooks to spend a great deal of resources on fraud management, in some cases even choosing to not offer bonuses to certain regions or specific deposit methods. In this dispute, though the player was in clear violation of BetAtHome's rules, he did not profit from his attempts to scam the sportsbook - thus, the sportsbook would have no right to confiscate his deposit. The argument could be made that the punishment fit the crime if this player had withdrawn more than he deposited as a result of his multi-accounting scam, but such was not the case in this sportsbook dispute. | BetAtHome recent news
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09.23.2011 (03:02 PM CST)
A BetAtHome (SBR rating C-) player submits an account complaint. The player tells SBR that she has maintained an account with BetAtHome for two years, and recently deposited €400 to play in both the sportsbook and casino. The player tells SBR that she requested a withdrawal of €3,000 one month ago and subsequently had her account blocked. The player tells SBR that it was alleged that three accounts were registered from her computer, all redeeming bonuses. The player claims to have a mobile internet connection that she hypothesizes could have been intercepted by fellow neighbors. SBR is asking the sportsbook to confirm its evidence of multi-accounting, and is following up on the player's deposit. | Recent BetAtHome sportsbook news
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09.17.2011 (03:29 PM CST)
A BetAtHome (SBR rating C-) player tells SBR that his account has been closed with a €600 balance. The player allegedly opened his account with BetAtHome in the beginning of 2011, playing in the sportsbook and poker room. The player had made two small initial deposits of €100. The player tells SBR that he was paid one €400 withdrawal prior to having his account closed with a €600 balance. BetAtHome has reportedly accused the player of poker chip-dumping with at least one other account holder, a charge this player denies.
Poker chip-dumping is the act of colluding with other players, typically to circulate ill-gotten funds or as a means of moving funds between accounts. It can be a way to evade an insufficient deposit or to dispose of funds taken from other players. While chip-dumping cannot be proven 100% of the time, usually a sportsbook that brings players up on the charge will have other circumstantial evidence linking the players beyond their play; most times an IP address, shared registration detail or similar.
SportsbookReview is investigating this BetAtHome complaint.
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06.06.2011 (07:22 PM CST)
A BetAtHome (SBR rating C-) player submits an account complaint. The player says after winning €3,000 and making a withdrawal request, he provided a drivers license and passport copy to validate his account. The player claims his account was then blocked and that he has not been given an update from BetAtHome. SBR is following up on this sportsbook complaint.
03.10.2011 (05:58 PM CST)
A new BetAtHome (SBR rating C-) complaint has been reported. In October, a player asked for a €2,634 payout. BetAtHome has not processed the player's payout. SBR is investigating. | BetAtHome history
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03.07.2011 (06:55 PM CST)
A BetAtHome (SBR rating C-) sportsbook complaint has been reported. A player has wrote in to SBR stating that he is unable to make a withdrawal for his €702.50 balance. The player claims to have provided BetAtHome with the requested documentation. | BetAtHome complaints
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12.24.2010 (04:54 PM CST)
A BetAtHome (SBR rating C-) withdrawal complaint has been reported. A player tells SBR that he asked for a $411 payout on September 11th. He claims that after providing a copy of his passport, BetAtHome did not process his payout. SBR is following up on the complaint.
11.15.2010 (11:22 AM CST)
BetAtHome (SBR rating C-) complaint. On May 15th a player deposited $105 and received a $100 bonus. The player met the required rollover and increased his balance to $1820. In October, the player states that BetAtHome locked the account and refused to pay his balance. SBR is discussing this dispute with BetAtHome.
08.11.2010 (12:22 PM CST)
Following SBR's report on BetAtHome (SBR rating C-) voiding a tennis wager that was suspended before being completed, BetAtHome confirmed their decision to regrade the wager to SBR in a follow-up e-mail. SBR considers the dispute resolved. Any other players who may have had bets unfairly voided are asked to write to SBR.
08.10.2010 (07:14 PM CST)
A BetAtHome (SBR rating C-) player has submitted a sportsbook grading complaint. The player wagered on a tennis match between Lopez and Bakker, which was twice suspended due to rain. Despite the match being continued as normal the next day, BetAtHome canceled the wager. The industry standard for such situations is to settle the market normally once play resumes. SBR is investigating.
07.20.2010 (03:22 PM CST)BetAtHome downgraded from C to C-
07.20.2010 (02:09 PM CST)
BetAtHome (SBR rating C) misgrades the top goal scorer in the 2010 World Cup. Three players submitted complaints to SBR with the same issue. Each player wagered on World Cup players that scored five goals. There was a 4-way tie for "Top Goal Scorer". Germany's Muller won FIFA's "Golden Boot" award, which is based on goals scored with assists as a tiebreaker. BetAtHome argued that only bets on Muller won the "Top Goal Scorer" award. BetAtHome's rules and wagering tickets made no mention of the Golden Boot award, or any tie breaker. Absent additional rules to point to, SBR has recommended BetAtHome pay the wager as it was worded.