Online gaming businesses Bwin, Bet365, Tipico, and BetAtHome are the latest companies to be licenced in Schleswig-Holstein. The sports betting licence is valid for six years. On May 5th, SBR reported on the first three companies to be licenced in Schlewswig-Holstein; Jaxx (myBet), Betfair, and Nordwest Lotto.
The Ministry of Interior currently has more than two dozen licences pending. The iGaming licences in Schlewswig-Holstein are being celebrated by punters in support of personal liberties; it was feared that the Christian Democrats state election loss on May the 6th could provide ammunition to those in opposition of online gambling.
The Schleswig-Holstein gaming licence will tax operators 20% of gross gaming revenue.
BetAtHome (SBR rating C-) is the lowest rated operator to be licensed in Schlewswig-Holstein. The Malta based company has been subject of several player complaints in the last calendar year. BetAtHome has refused to discuss its position in many of the disputes, citing data protection.
SBR advises players with complaints against the sportsbook to contact the Lotteries and Gaming Authority (LGA) of Malta.
Players in need of sportsbook assistance are asked to write to firstname.lastname@example.org. Alternatively, players may submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a disputes analyst.