Skybook players unable to receive Neteller payouts as advertised

8/10/2009 5:17:52 PM


Skybook (SBR rating B) is advertising Neteller payments but alerts players they must wait 20 business days to have Neteller payments processed after the request. However, one player who is currently waiting is on day 40. Players are offered alternate payment options that are more expensive and the difference is not covered by Skybook. Skybook is unable to estimate when processing time for Neteller may decrease. SBR has suggested that Skybook remove Neteller as a withdrawal option; make note of the known delays on the website, or cover the difference for alternate withdrawal methods. Skybook feedback has otherwise been positive and non-Neteller withdrawals are reported to be processed in a timely manner.