[Soxsfan9]

I opted in. But also have not heard anything.

[washhead]

Anyone knows what happens if you have an existing rollover from a freeplay, do they just stack the rollover from the 20% (or 10%) boost on top of that?

For the people that got the first 10% already was the rollover what they expected it to be?

I once made a new deposit with BOL when I still had a rollover from a previous bonus. They stacked them, it was no big deal.

[GradyFuson]

Me too

Opted in for the 10% also. Also haven't received it.

[TT22]

Opted in and received the 10% 48 hours later. Hope everyone gets theirs soon.

[caramba]

I have now being credited the first half of this bonus boost

[vampire assassin]

I wrote them. Their CS responded, but it was unrelated to my inquiry.

"We have received the nature of your inquiry. Just to inform you that in order to qualify for a bonus you have to make a deposit using the promo code provided on the website for Sports LIFEBONUS is the promo code its s 25% reload on sports, CBJULY20 its a 20% reload on casino.Should you require further assistance or information, please contact us by calling us to 1-888 426 3661 or initiating a Live Chat. For any other question or require further assistance, please feel free to contact us, we offer 24/7 player services, live chats, and calls."

The bonus I was offered was for not taking a withdrawal, not placing a new deposit. I'm baffled how they could confuse these two promotions. I've asked them to acknowledge the promo I actually accepted.

[Barrakuda]

I wrote them. Their CS responded, but it was unrelated to my inquiry.

"We have received the nature of your inquiry. Just to inform you that in order to qualify for a bonus you have to make a deposit using the promo code provided on the website for Sports LIFEBONUS is the promo code its s 25% reload on sports, CBJULY20 its a 20% reload on casino.Should you require further assistance or information, please contact us by calling us to 1-888 426 3661 or initiating a Live Chat. For any other question or require further assistance, please feel free to contact us, we offer 24/7 player services, live chats, and calls."

The bonus I was offered was for not taking a withdrawal, not placing a new deposit. I'm baffled how they could confuse these two promotions. I've asked them to acknowledge the promo I actually accepted.

Clearly, you have OCD if you are asking them to confirm anything.

[Optional]

Clearly, you have OCD if you are asking them to confirm anything.

Don't try to excuse yourself by suggesting someone asking about a bonus others are already saying they have received is the same as your performance ;-)

[Barrakuda]

Don't try to excuse yourself by suggesting someone asking about a bonus others are already saying they have received is the same as your performance ;-)

Confirming is confirming.

Why are you still so angry?

[DISTROYA]

MLB...11 DAYS AWAY. End all this NONSENSE.

[Alfa1234]

To be clear. Non-US/Canadian citizens that opted in are eligible for this right? There was nothing in the T&C about it and I asked CS chat about it first before opting in and depositing. But now I'm also having doubts as I didn't get an email yet...it would really suck if they were to amend the conditions to exclude non-US/Canadians.

[caramba]

I'm not US/Can and I got it.

[pimike]

Just to update on this deal.

Now it’s possible the person who responded didn’t know what they were talking about.

Boy do I hope so.

I asked when I would be credited my 20% bonus boost since we know sports are coming back in a few weeks. Now this was last week I asked while in the hospital. Lol

Dame drugs.

I got a reply saying I have no balance and am not eligible. I explained that the promo only states no withdrawals to get promo. I didn’t withdrawal anything I lost it.

I explained the promo stated the highest amount on any given day would be credit 20%. I had at one point 1700+ and should get 20% of that.

As of today NO REPLY back. This is more than a week now.

Just heads up.

Let’s hope this person didn’t understand.

[DontTailMe]

Just to update on this deal.

Now it’s possible the person who responded didn’t know what they were talking about.

Boy do I hope so.

I asked when I would be credited my 20% bonus boost since we know sports are coming back in a few weeks. Now this was last week I asked while in the hospital. Lol

Dame drugs.

I got a reply saying I have no balance and am not eligible. I explained that the promo only states no withdrawals to get promo. I didn’t withdrawal anything I lost it.

I explained the promo stated the highest amount on any given day would be credit 20%. I had at one point 1700+ and should get 20% of that.

As of today NO REPLY back. This is more than a week now.

Just heads up.

Let’s hope this person didn’t understand.

I would not draw any hard conclusions from one person telling you this. You know how bad these front line CS people are. It doesn't make any sense as the whole point of honoring highest balance was to promote people gambling. And you're correct that it's nowhere in their terms. I'd bet -1000 that the person who told you this is mistaken.

[KS1986]

I would not draw any hard conclusions from one person telling you this. You know how bad these front line CS people are. It doesn't make any sense as the whole point of honoring highest balance was to promote people gambling. And you're correct that it's nowhere in their terms. I'd bet -1000 that the person who told you this is mistaken.

When I asked them about this this was the email the sent me:


This email is to inform you that the way it works is that by the time the first game of season starts if you do not have funds in the account you will not qualify.

In order to qualify you are required to have funds in the account. The amount to receive will be calculated based on the highest daily balance in the account at any time during the period from March 21st, 2020 until the first game of season restarts. Daily balance is calculated at 11:59 PM ET each day.

I also received this email:

In reference to your inquiry, be advised that if you run out of funds, you can fund your account again, as long as it's done prior to the start of the 1st season of any of the sports already mentioned.
Let us know if you have any other questions.

So if you bust your account you can reload the minimum and still qualify.

[DontTailMe]

When I asked them about this this was the email the sent me:


This email is to inform you that the way it works is that by the time the first game of season starts if you do not have funds in the account you will not qualify.

In order to qualify you are required to have funds in the account. The amount to receive will be calculated based on the highest daily balance in the account at any time during the period from March 21st, 2020 until the first game of season restarts. Daily balance is calculated at 11:59 PM ET each day.

I also received this email:

In reference to your inquiry, be advised that if you run out of funds, you can fund your account again, as long as it's done prior to the start of the 1st season of any of the sports already mentioned.
Let us know if you have any other questions.

So if you bust your account you can reload the minimum and still qualify.

That helps. So it seems you can run out of funds during the promotion period (as I would have expected). But you have to have a funded account at the moment they award the bonuses. I'm not sure that second part was stipulated in their promo terms - I'd have to check. But whatever, I'll just make sure that's not an issue.

[pimike]

I would not draw any hard conclusions from one person telling you this. You know how bad these front line CS people are. It doesn't make any sense as the whole point of honoring highest balance was to promote people gambling. And you're correct that it's nowhere in their terms. I'd bet -1000 that the person who told you this is mistaken.

Hope your right.

Thanks

[Optional]

Hi guys,

There is some confusion here about the promo.

Per BetOnline:

1. The 20% will be put in the players’ accounts on the first day of NHL/NBA/MLB – whichever sport returns first.
2. If none of those sports return, we will honor it on the first day of regular season NFL.
3. The 20% is calculated based on the highest balance amount at the end of any given day between March 21st until the sports return. The final amounts to be credited will be determined on the day before the first regular season game of any sport listed above.


​As a reminder there's a 5X rollover and max $5,000 on this.

This is what BOL confirmed on 16th June.

[pimike]

This is what BOL confirmed on 16th June.

So no balance due to busting out is still a go??

They didn’t mention that part.

[Optional]

So no balance due to busting out is still a go??

They didn’t mention that part.

Yeah. Not sure what to make of this stuff. Salespeople? Would you mind emailing and asking if your account remains eligible in light of these reports? (not live chat)

[pimike]

Yeah. Not sure what to make of this stuff. Salespeople? Would you mind emailing and asking if your account remains eligible in light of these reports? (not live chat)

I sent an email today.

[DISTROYA]

just to be safe, why not load 50 bucks or something? After all this waiting would be a shame to not cash in, as many are salivating for next Thursday. For me personally it has seemed like an eternity.

[pimike]

just to be safe, why not load 50 bucks or something? After all this waiting would be a shame to not cash in, as many are salivating for next Thursday. For me personally it has seemed like an eternity.

I see your position. Most likely will. Need to fund for baseball anyways. Don’t see me going back to my pad in Vegas for a while.

However those that may not have money it would not be fair since they never stated “must retain a balance without a payout “

[DISTROYA]

I hope under $10.00 still qualifies. All that have left there. But had a nice chunk a month ago. Their damn casino is a joke, never, EVER win any 21 there. Not even a mini-run.

[Smoke]

is betonline down for anyone, it is for me

[pimike]

is betonline down for anyone, it is for me

Worked for me

[DontTailMe]

is betonline down for anyone, it is for me

It's okay here, but the mobile site has been acting funky on and off today.

[deeppckts]

Originally Posted by SBR ForumHi guys,

There is some confusion here about the promo.

Per BetOnline:

1. The 20% will be put in the players’ accounts on the first day of NHL/NBA/MLB – whichever sport returns first.
2. If none of those sports return, we will honor it on the first day of regular season NFL.
3. The 20% is calculated based on the highest balance amount at the end of any given day between March 21st until the sports return. The final amounts to be credited will be determined on the day before the first regular season game of any sport listed above.



​As a reminder there's a 5X rollover and max $5,000 on this.

These terms say nothing about a minimum balance. And a minimum balance doesn't make sense either. Deposit $5 and suddenly you're OK to get $5000 on your 25k max balance?

BOL's live chat is wrong 95% of the time. You could ask them what month it is and they'd get it wrong. Their e-mail support is a bit better but not by much.

I am very confident they'll honor the crystal clear terms they had on their site and which they confirmed with SBR above. They will have a major sh**show on their hands if they don't.

[DontTailMe]

These terms say nothing about a minimum balance. And a minimum balance doesn't make sense either. Deposit $5 and suddenly you're OK to get $5000 on your 25k max balance?

BOL's live chat is wrong 95% of the time. You could ask them what month it is and they'd get it wrong. Their e-mail support is a bit better but not by much.

I am very confident they'll honor the crystal clear terms they had on their site and which they confirmed with SBR above. They will have a major sh**show on their hands if they don't.

I agree with everything you said here. But isn't it worth making sure you have like $20 bucks in your account just so you don't have to deal with any potential hassle?

[pimike]

Someone may have answered this but can you send money now to all 3 and get this 20% at each?

[pimike]

Someone may have answered this but can you send money now to all 3 and get this 20% at each?

Never mind they just said it’s to late

[pimike]

The email I received states accounts will be credited most likely Friday. The day after first game.

[TheMetsSuck]

Can someone explain this to me. I can get 20% balance boos and they base it off my highest acct balance in last few months? 200x rollover? I’m on heritage if it matter . Thanks

[pimike]

Can someone explain this to me. I can get 20% balance boos and they base it off my highest acct balance in last few months? 200x rollover? I’m on heritage if it matter . Thanks

5x roll on Bonus ONLY

Both books same.

Heritage never said anything about highest amount in a given day.

[GTRandy]

These terms say nothing about a minimum balance. And a minimum balance doesn't make sense either. Deposit $5 and suddenly you're OK to get $5000 on your 25k max balance?

BOL's live chat is wrong 95% of the time. You could ask them what month it is and they'd get it wrong. Their e-mail support is a bit better but not by much.

I am very confident they'll honor the crystal clear terms they had on their site and which they confirmed with SBR above. They will have a major sh**show on their hands if they don't.

Live chat told me yesterday that they're gonna apply the boosts sometime next week, and not on wednesday. Let's see what happens. My dumbass made a withdrawal by accident during this the covid months so I ruled myself out of the boost.