1. #141
    MeanPeopleSuck
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    Quote Originally Posted by DISTROYA View Post
    Bol said yestderday 20% only good for existing balance when a game begins, not highest balance at any point during this nightmare.
    I saw that and was bummed by it. Isn't that a reversal of what they said initially?

    Seems like a disincentive to players to try their luck in the casino and it's definitely a disincentive to bet any sports futures, so I thought they might stick with the original formula.

  2. #142
    HedgeHog
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    Quote Originally Posted by MeanPeopleSuck View Post
    I saw that and was bummed by it. Isn't that a reversal of what they said initially?

    Seems like a disincentive to players to try their luck in the casino and it's definitely a disincentive to bet any sports futures, so I thought they might stick with the original formula.
    It does go against what was originally offered (see third bullet point):

    BOL 20% balance boost


    • 20% Balance Boost only applies to accounts that remain funded after March 21st, 2020 or are funded prior to the 1st game of the NBA/NHL/MLB season restart, whichever comes first. Any withdrawal during this period (from March 21st, 2020 to the start of the first game of season restart) voids eligibility.
    • Maximum Boost payment is $5,000.
    • Cash Bonus will be credited on the day of the first game of season restart for NHL, MLB or NBA and Bonus amount will be calculated based on the highest daily balance in customer account at any time during the period from March 21st, 2020 until the first game of season restart. Daily balance is calculated at 11:59PM ET each day.
    • 5x rollover of Boost Bonus amount required prior to withdrawal.
    • Customer must opt-in to be eligible for promotion.
    • We reserve the right to end eligibility for this promotion at any time, although anyone that has opted-in prior to the end of the promotion and has not taken a withdrawal during promotional period will remain eligible to receive the Boost Bonus upon season restart.

  3. #143
    MeanPeopleSuck
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    Quote Originally Posted by HedgeHog View Post
    It does go against what was originally offered (see third bullet point):

    BOL 20% balance boost


    • 20% Balance Boost only applies to accounts that remain funded after March 21st, 2020 or are funded prior to the 1st game of the NBA/NHL/MLB season restart, whichever comes first. Any withdrawal during this period (from March 21st, 2020 to the start of the first game of season restart) voids eligibility.
    • Maximum Boost payment is $5,000.
    • Cash Bonus will be credited on the day of the first game of season restart for NHL, MLB or NBA and Bonus amount will be calculated based on the highest daily balance in customer account at any time during the period from March 21st, 2020 until the first game of season restart. Daily balance is calculated at 11:59PM ET each day.
    • 5x rollover of Boost Bonus amount required prior to withdrawal.
    • Customer must opt-in to be eligible for promotion.
    • We reserve the right to end eligibility for this promotion at any time, although anyone that has opted-in prior to the end of the promotion and has not taken a withdrawal during promotional period will remain eligible to receive the Boost Bonus upon season restart.
    I feel stupid having to leave this post -- I definitely try not to rumor monger -- but I should clarify that I didn't hear about that change in terms anywhere official or from anyone connected with BOL/Sing/LV.

    Another poker player mentioned it to me last night over a friendly game. I should've grilled him on his sources but, heh, I was down at the time and was pretty preoccupied with turning the ship around.

  4. #144
    pimike
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    Wait?

    They can’t change the program they offered. People like myself funded them for that promo and played rather than allowed it to sit with the knowledge of highest amount any given day will be credited.

    Is BOL changing the rules in the middle of the game???,


    Need clarification here. Also if so I expect SBR to deal with this .


    Or we talking Heritage??

    I don’t think Heritage was same as BOL

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  5. #145
    DontTailMe
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    Quote Originally Posted by HedgeHog View Post
    If you're that concerned, PM Heritage Insider for clarification. I have 100% confidence they'll honor it, likely in August when major sports return. Personally I am much more concerned about BOL doing something sketchy regarding their bonus offer.
    I have. No answer yet.

  6. #146
    MeanPeopleSuck
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    Quote Originally Posted by pimike View Post
    Wait?

    They can’t change the program they offered. People like myself funded them for that promo and played rather than allowed it to sit with the knowledge of highest amount any given day will be credited.

    Is BOL changing the rules in the middle of the game???,


    Need clarification here. Also if so I expect SBR to deal with this .


    Or we talking Heritage??

    I don’t think Heritage was same as BOL
    I was talking BOL, but all I heard was something someone told me. It was another poster who raised the issue initially and seemed confident about it.

    But I'm glad there's folks like you who are depending on BOL's promise in bullet point 3 because I'm about to join you and if they do change their interpretation, maybe together we can make enough of a fuss to get a proper interpretation.

    The reason I worry they'll mess around with point 3 is because consider a sharp whose deposits get no bonuses except the 5% auto markup. Leaving point 3 as written allows that player to get a 20% cash bonus on any deposit he makes, definitely an unintended (and they would say undesirable) consequence of the rules as written.

  7. #147
    Barrakuda
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    Can SBR get 100% clarification from both Heritage and BOL that they plan to honor their original terms?

  8. #148
    DISTROYA
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    Re-uped with BOL and was given 100% bonus (1k for 1k)
    Asked about the boost which had opted in few months ago, how balance is calculated (highest or current)
    They said only whatever the balance in your account is of the day a major league opens.
    Seems like now we have 2 things that have been switched middle of the game:
    This incident/bonus
    Division winners which a poster verified that BOL originally said would be refunded if 82 games not played (NBA)
    Now that rule is gone from their site.
    Not a good look for an "A" book dont you think SBR?
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  9. #149
    HedgeHog
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    Definitely not fair to those that depleted their accounts, while expecting BOL to honor the highest balance as stated in writing. Hope this is wrong and they honor the original offer as stated 3 months ago.
    Last edited by HedgeHog; 06-17-20 at 11:55 AM.

  10. #150
    Wegmine9
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    I just called the VIP line at BOL. The rep I spoke with looked into it with management for me and confirmed that the terms and conditions haven't changed. He assured me that the bonus will be applied based on your highest daily balance between the date you opted in and when sports start up again. It doesn't matter what your balance is when sports come back. You could hypothetically lose everything and you'd still get 20 percent of what your highest available balance was at midnight of any given day.

    The rep's name is Spencer and he said anyone who wants to confirm for themselves can call BOL/SB and ask to speak with him.

  11. #151
    aortega521
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    How do you become a VIP at BOL

  12. #152
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    Hi guys,

    There is some confusion here about the promo.

    Per BetOnline:

    1. The 20% will be put in the players’ accounts on the first day of NHL/NBA/MLB – whichever sport returns first.
    2. If none of those sports return, we will honor it on the first day of regular season NFL.
    3. The 20% is calculated based on the highest balance amount at the end of any given day between March 21st until the sports return. The final amounts to be credited will be determined on the day before the first regular season game of any sport listed above.


    ​As a reminder there's a 5X rollover and max $5,000 on this.

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  13. #153
    RudyRuetigger
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    Bol can go penetrate themselves as far as I'm concerned
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  14. #154
    capitalist pig
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    Could we get a clarification on Heritage 20% bonus as well? Thanks

    later

  15. #155
    DISTROYA
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    Thx Wegmine. Hope will be the case. It was so long ago better confirm I'm opted in!
    Sorry c-pig, no clue on Heritage; long abandoned here after nightmare switch to worst platform in history of sportsbooks last year.
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  16. #156
    MeanPeopleSuck
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    Quote Originally Posted by SBR Forum View Post
    Hi guys,

    There is some confusion here about the promo.

    Per BetOnline:

    1. The 20% will be put in the players’ accounts on the first day of NHL/NBA/MLB – whichever sport returns first.
    2. If none of those sports return, we will honor it on the first day of regular season NFL.
    3. The 20% is calculated based on the highest balance amount at the end of any given day between March 21st until the sports return. The final amounts to be credited will be determined on the day before the first regular season game of any sport listed above.


    ​As a reminder there's a 5X rollover and max $5,000 on this.
    Solid work. Thanks for your help clearing that up, SBR.

  17. #157
    pimike
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    Quote Originally Posted by SBR Forum View Post
    Hi guys,

    There is some confusion here about the promo.

    Per BetOnline:


    Solid exactly as stated at the beginning!!



    1. The 20% will be put in the players’ accounts on the first day of NHL/NBA/MLB – whichever sport returns first.
    2. If none of those sports return, we will honor it on the first day of regular season NFL.
    3. The 20% is calculated based on the highest balance amount at the end of any given day between March 21st until the sports return. The final amounts to be credited will be determined on the day before the first regular season game of any sport listed above.


    ​As a reminder there's a 5X rollover and max $5,000 on this.




    Again SBR continues to be there even in difficult times!!


    Thanks SBR!!

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  18. #158
    DontTailMe
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    Quote Originally Posted by capitalist pig View Post
    Could we get a clarification on Heritage 20% bonus as well? Thanks

    later
    Yes, given the conflicting information given in this thread, that would be great.

    SBR/BOL did a great job of clearing things up.

  19. #159
    rustygsbr
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    What do you possibly have against BoL? I find them to be an amazing book with great service and payouts.

    If I had to choose one book, it would be them!

    Quote Originally Posted by RudyRuetigger View Post
    Bol can go penetrate themselves as far as I'm concerned

  20. #160
    Barrakuda
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    Has anyone heard a word from Heritage?

    BOL is being pretty shady. I asked them to confirm that I am opted in for the bonus, and they told me they cannot confirm either way. Meanwhile, the bonus has been removed from their site.

    We'll see, but I smell a shitshow.

  21. #161
    thagame24
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    BOL, while a great book, is known for having C grade (and i'm being generous) customer support. I would take anything the average CS rep says with a grain of salt, they seem to be untrained and clueless most of the time. The terms always suggested highest daily balance and I'd expect that they will honor this, hopefully without too many headaches.

  22. #162
    DISTROYA
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    At 1st was told the same thing that they could not confirm which is total bullcrap. When I spoke to someone else for said that indeed I had been opted in. It also depends luck of the draw who you're speaking to some of the representatives are clearly more experienced and knowledgeable than the others to say the least. (BOL)
    Stands for best of luck when the seasons start to all
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  23. #163
    DontTailMe
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    Quote Originally Posted by Barrakuda View Post
    Has anyone heard a word from Heritage?

    BOL is being pretty shady. I asked them to confirm that I am opted in for the bonus, and they told me they cannot confirm either way. Meanwhile, the bonus has been removed from their site.

    We'll see, but I smell a shitshow.
    Did you take a screen shot of your confirmation? I doubt they're being shady. This is a one-off promotion. It's very likely that your opt in was written to a special table somewhere that their front line support has no access to, so they really cannot answer your question. If you opted in successfully, you'll probably be fine and I wouldn't worry too much about it. If you didn't opt in successfully, things get sticky. Because even if they want to help you, it's possible that your account is not being included in the process which takes a daily read of your balance.
    Last edited by DontTailMe; 06-28-20 at 01:44 AM.

  24. #164
    jjgold
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    They have the best bonus program in the business for new people and current

  25. #165
    Barrakuda
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    Quote Originally Posted by jjgold View Post
    They have the best bonus program in the business for new people and current
    Which has nothing to do with the topic at hand.

  26. #166
    Optional
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    Quote Originally Posted by Barrakuda View Post
    Which has nothing to do with the topic at hand.
    I think the topic at hand is Betonline!

    WTF are you in here rabbiting on about?

    Besides wanting some ridiculous double secret confirmation that the opt in button you know you clicked was clicked, you're also confusing people in a BOL thread talking about another book.

    You've been ignored for a reason.
    Last edited by Optional; 06-28-20 at 05:36 AM.

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  27. #167
    Barrakuda
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    Quote Originally Posted by Optional View Post
    I think the topic at hand is Betonline!

    WTF are you in here rabbiting on about?

    Besides wanting some ridiculous double secret confirmation that the opt in button you know you clicked was clicked, you're also confusing people in a BOL thread talking about another book.

    You've been ignored for a reason.
    The topic is a specific balance boost, not generic bonus opinions.

    But you're right, who would want to confirm that he opted in to a bonus? What could possibly go wrong in the world of online gambling without a confirmation? Has that ever happened at SBR?

    You seem quite triggered for no real reason. Maybe channel some of that energy into figuring out whether Heritage is actually going to honor its bonus or not. No one really cares which thread it's in; it's an important issue around which there is no clarity.

    The silence on the topic is deafening. You say there is a "reason" you can't discuss it. What precisely would that be?

  28. #168
    Optional
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    Quote Originally Posted by Barrakuda View Post
    who would want to confirm that he opted in to a bonus?
    Maybe an OCD psycho? And you. I don't see anyone else with half a brain asking SBR to waste our time and the books time giving you a double confirmation that you clicked the button right.

    We already bent over and asked the stupid question if BOL plan to honor their deal for you. Go take a valium and get back to me IF/WHEN you do have some actual problem.

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  29. #169
    Barrakuda
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    Quote Originally Posted by Optional View Post
    Maybe an OCD psycho? And you. I don't see anyone else with half a brain asking SBR to waste our time and the books time giving you a double confirmation that you clicked the button right.

    We already bent over and asked the stupid question if BOL plan to honor their deal for you. Go take a valium and get back to me IF/WHEN you do have some actual problem.
    Project much? Personal attacks are very telling.

    You didn't do anything for me, bud. A lot of people had/have conflicting reports from BOL's inept CS. (How hard is it really to confirm a bonus has or has not been claimed?) Re-read the thread if you need to.

    You might not care about whether a unique bonus is honored from book(s) you don't even use; but a lot of us do. So if you're not able to provide any more info., maybe just sit this one out?

  30. #170
    DontTailMe
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    Quote Originally Posted by Barrakuda View Post
    Project much? Personal attacks are very telling.

    You didn't do anything for me, bud. A lot of people had/have conflicting reports from BOL's inept CS. (How hard is it really to confirm a bonus has or has not been claimed?) Re-read the thread if you need to.

    You might not care about whether a unique bonus is honored from book(s) you don't even use; but a lot of us do. So if you're not able to provide any more info., maybe just sit this one out?
    Please don't take this as me piling on with Optional. But did you read my last reply to you? Because the answer to your question in bold could be "Petty hard". Look at it from BetOnline's perspective. They already gave you a confirmation on their web site after you clicked the submit button, so they're not going to go ask their IT department to pull a report from their backend database just for you. Did you see it the confirmation after you clicked the button?

  31. #171
    Barrakuda
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    Quote Originally Posted by DontTailMe View Post
    Please don't take this as me piling on with Optional. But did you read my last reply to you? Because the answer to your question in bold could be "Petty hard". Look at it from BetOnline's perspective. They already gave you a confirmation on their web site after you clicked the submit button, so they're not going to go ask their IT department to pull a report from their backend database just for you. Did you see it the confirmation after you clicked the button?

    Of course. I would disagree strongly about the alleged difficulty of checking on a bonus. It's not "pretty hard" to use a CRM system which allows one to easily look up all active bonus. No "backend reports" required, lol.

    Like most semi-sharp people here, I try to confirm everything with the book directly in writing ahead of time. Standard procedure. That might be one reason why I have had zero serious disputes with books in over 20 years at this game.

    But because it involves one of a certain moderator's pet books (one which he doesn't even play at, go figure....), the name-calling begins..

  32. #172
    Optional
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    Quote Originally Posted by Barrakuda View Post
    Project much? Personal attacks are very telling.

    You didn't do anything for me, bud. A lot of people had/have conflicting reports from BOL's inept CS. (How hard is it really to confirm a bonus has or has not been claimed?) Re-read the thread if you need to.

    You might not care about whether a unique bonus is honored from book(s) you don't even use; but a lot of us do. So if you're not able to provide any more info., maybe just sit this one out?
    Dude, look in the mirror and your own post history. If you can't take being told when you are acting like a boofhead, maybe keep your critiques of me and others to yourself in future.


    One person quoted a CS operator. SBR checked and confirmed that info was wrong and the promotion remains as announced.

    You are the one and only person that keeps bleating, to the point of trolling. Once again, if you have an actual problem, SBR will be here for you.
    Last edited by Optional; 06-29-20 at 03:46 AM.

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  33. #173
    DontTailMe
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    Quote Originally Posted by Barrakuda View Post
    Of course. I would disagree strongly about the alleged difficulty of checking on a bonus. It's not "pretty hard" to use a CRM system which allows one to easily look up all active bonus. No "backend reports" required, lol.

    Like most semi-sharp people here, I try to confirm everything with the book directly in writing ahead of time. Standard procedure. That might be one reason why I have had zero serious disputes with books in over 20 years at this game.

    But because it involves one of a certain moderator's pet books (one which he doesn't even play at, go figure....), the name-calling begins..
    Dude, I led teams that built enterprise CRM systems for many dozens of companies over a period of 20 years. You're mistaken if you believe this one-off data was easily available to them. It likely is not.

    I don't like the name calling ether. Having said that, you're not on solid ground here.

    Did you see the confirmation on their website after you clicked submit?

  34. #174
    Lefty1989
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    Just got an email from Sportsbetting.ag offering me half of the 20% balance boost now and half when MLB or NBA returns.

  35. #175
    Lefty1989
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    It takes away my ability to get a higher balance and bigger bonus, but it also offers insurance against MLB or NBA scrapping their restart because of spikes in Covid rates.

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