So I self excluded myself 2 years ago. About a month ago I was curious what date I would be able to reopen my account so I contacted them and asked. They told me some time in may, I had forgotten the exact date. So I just contacted them again to find out the exact date and they told me that they can not reopen my account because of a new policiy. The policy being that if you self exclude yourself it shows them you have a gambling problem and they will not open your account. Some sort of safe gambling policy. Has anyone had this happen to them? This is BS. Why are they telling me I can reopen in may and then they tell me I can't reopen at all.
Are there any sites out there similar to bet365. I really like that site but now I can't use it.