[MrAllin]

If you wager can say map 1 bets r void because the map wasn't played. Why can't i say my series bet is void because the series wasn't played?

[Optional]

If you wager can say map 1 bets r void because the map wasn't played. Why can't i say my series bet is void because the series wasn't played?

Because the terms don't say that.

I get your logic but betting rules are not always intuitive.

MLB totals being void if a match is shortened even though the total has been eclipsed is an example.

[MrAllin]

Because the terms don't say that.

I get your logic but betting rules are not always intuitive.

MLB totals being void if a match is shortened even though the total has been eclipsed is an example.

I see, what do the terms actually say by your interpretation? You wager just told me "its different" which didn't really help me understand. just wondering so i can avoid a situation like this in the future, if this really is industry standard. Thanks again

[Optional]

I see, what do the terms actually say by your interpretation? You wager just told me "its different" which didn't really help me understand. just wondering so i can avoid a situation like this in the future, if this really is industry standard. Thanks again

They don't say anything at all about a map not being played but the overall match being declared. But as you said yourself it's understandable that a bet on a 1st period that never happened should have been void.

They do have specific rules for Maps that start play and do not complete; "If a match or map is replayed due to a draw, the replayed match or map will be treated as a separate entity. In the event of a match or map starting but not being completed, then all bets will be void unless after the start of the match a player is disqualified, in which case the player/team progressing to the next round or being awarded the victory by the governing body of the specified competition, broadcast or game API will be deemed the winner for settlement purposes." which implies the only way there can be action if if the actual Map was started.

I can't find something in there to try and argue means your Map 1 bet should have been paid a winner.

And unfortunately your second bet, on a full match, is covered by a term that says it should be action.


Trying to argue what the terms "should" be just does not work after the bet has been struck.

[MrAllin]

Esports Betting Rules
1. Settlement will be based on the official result as declared by the relevant governing body of the specified competition, broadcast or game API.

2. A match postponed or un-played will be treated as a non-runner for settlement purposes unless it is played within 24 hours of the originally scheduled start time.

3. If a player/team is misspelled or plays under a smurf account(s), all wagers will stand unless it obviously wrong or clear that it was not the player/team playing that match.

4. If a match is played before the scheduled start date/time, then all wagers placed after the actual starting time will be graded 'No Action'. All wagers placed before the actual starting time will stand.

5. In the event of a match or map starting but not being completed, then all wagers will be graded 'No Action', unless a player is disqualified after the start of the match, in which case the player/team progressing to the next round or being awarded the victory by the governing body of the specified competition, broadcast or game API will be deemed the winner for settlement purposes.

6. If a match or map is replayed due to a disconnection, all wagers on the specified market will be graded 'No Action', unless the outcome is already determined. The replayed match or map will be treated as a separate entity.

7. If a player/team is given a walkover on at least one map before the match starts, all wagers will be graded 'No Action'.

8. If a map is replayed due to a non-player related technical problem, pre-game wagers will stand on the replayed map in accordance with the official result. All in-play wagers on the affected map will be graded "No Action" unless the outcome is already determined.

9. Handicap Betting/Total Map Betting/Correct Score Betting/'Race to’ Maps: Wagers will be graded as 'No Action' if the statutory number of maps are changed, or differ from those offered for betting purposes. In the event of a fixture starting but not being completed, wagers will be graded "No Action" unless the outcome is already determined.

10. In the event of a draw, in a 2-way market (e.g. moneyline/map winner) where there is no draw option, all wagers will be graded 'No Action'.

11. Counter-Strike: Global Offensive (CS:GO) / League of Legends (LoL) - Where overtime can be played, this will be included in the settlement of markets, unless the draw participant is quoted for a specific market, in which case settlement will be based on regulation time only.

12. In a best of 2 games series, a 0.5 Spread is usually offered and the team selected must cover the Spread for the wager to be a winner. In a best of 3 games series and best of 5 games series, a 1.5 Point Spread is usually offered and the team selected must cover the Spread for the wager to be a winner.

[MrAllin]

Those r bovadas rules they seem to be a bit more clear

[MrAllin]

Bovada rule 9 seems to suggest that if the total number of matches aren't played then the correct score bets should be void

[MrAllin]

They don't say anything at all about a map not being played but the overall match being declared. But as you said yourself it's understandable that a bet on a 1st period that never happened should have been void.

They do have specific rules for Maps that start play and do not complete; "If a match or map is replayed due to a draw, the replayed match or map will be treated as a separate entity. In the event of a match or map starting but not being completed, then all bets will be void unless after the start of the match a player is disqualified, in which case the player/team progressing to the next round or being awarded the victory by the governing body of the specified competition, broadcast or game API will be deemed the winner for settlement purposes." which implies the only way there can be action if if the actual Map was started.

I can't find something in there to try and argue means your Map 1 bet should have been paid a winner.

And unfortunately your second bet, on a full match, is covered by a term that says it should be action.


Trying to argue what the terms "should" be just does not work after the bet has been struck.

Where do you see the full match bet being covered under youwagers terms?

[Optional]

Where do you see the full match bet being covered under youwagers terms?

"Settlement will be based on the official result as declared by the relevant governing body of the specified competition, broadcast or game API."

And I don't see anything further down to qualify/change that if the game operator calls a result without all maps being played.

[MrAllin]

Just out of curiosity if the same bets were placed at bovada, do you think the grading would be the same?

[Optional]

We can't make an argument to Youwager based on Bovada rules :\

I'm not trying to be a dick and I do understand your point of view. We've seen 4 or 5 threads about betting on games with glitches and operator resets etc that many reasonable people would intuitively expect to void bets, but don't. If i could think of an angle to support your argument I would say it.

[MrAllin]

Optional i understand your not trying to be a dick, nor am i. I was just asking fot your opinion, I'm just trying to use this as a learning experience. Once again i thank you for time and input.

[MrAllin]

Chat reference number: 29462
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| 05.06.2020 14:30:31 | A: Misgrade
| 05.06.2020 14:31:57 | Kevin: Hi Mr.A, please bear with me a moment while I transfer you to appropriate department. Please select the wagering option next so you are sent to the correct department.
| 05.06.2020 14:32:12 | A: Thank you
| 05.06.2020 14:32:55 | Mey: Hello, my name is Mey. Thank you for contacting us, I will be assisting you today..
| 05.06.2020 14:33:04 | Mey: Please bear with me while I review your account.
| 05.06.2020 14:35:02 | A: 38118158, 38118109,38118059
| 05.06.2020 14:36:46 | Mey: Previously those wager were graded as a loss
| 05.06.2020 14:38:09 | Mey: Our Live department double checked the results are regraded your bet as a no action.
| 05.06.2020 14:38:47 | A: Why?
| 05.06.2020 14:39:06 | Mey: Here is the link for that match: https://play.livebet.com/#/results/?lang=spa (https://play.livebet.com/#/results/?lang=spa)
| 05.06.2020 14:40:31 | A: Secret 1 map 1
| 05.06.2020 14:40:42 | A: They won map 1
| 05.06.2020 14:41:37 | A: 37979008
| 05.06.2020 14:42:01 | A: This wager last week i lost because my team got default loss
| 05.06.2020 14:42:24 | Mey: Please bear with me while I review your account.
| 05.06.2020 14:42:28 | A: Why did that bet have action but not the bets that i won?
| 05.06.2020 14:43:42 | A: 37979054
| 05.06.2020 14:43:43 | Mey: this ticket # 37979008, is from a last week bet?
| 05.06.2020 14:43:55 | A: Correct
| 05.06.2020 14:44:31 | A: I bet on team thunder predator and they got Defualt loss map 2+3
| 05.06.2020 14:45:07 | A: I read the rules and it says under the esports being section that wagers will be graded based on offical results
| 05.06.2020 14:45:16 | A: So my team offical lost 1-2
| 05.06.2020 14:45:37 | A: This week my team officially wins but my bet gets graded as a push
| 05.06.2020 14:45:37 | Mey: I will send your request for review Sir
| 05.06.2020 14:46:10 | A: Thank you
| 05.06.2020 14:46:39 | Mey: Even due they checked the info already a regraded the plays, I'll request another review.
| 05.06.2020 14:47:11 | A: Thank you i don't see where the confusion is coming from
| 05.06.2020 14:48:04 | A: My bets can't be action when it goes in favor of the book, but when it goes in my favor its cancelled. That's not right
| 05.06.2020 14:50:47 | Mey: Please accept our apologies for any inconveniences you might be experiencing due to this situation.
| 05.06.2020 14:51:26 | Mey: We are processing your request.
| 05.06.2020 14:52:52 | A:
E-Sports
Settlement will be based on the official result as declared by the relevant governing body of the specified competition, broadcast or game API. Non-runner no bet.

An unplayed or postponed match will be treated as a non-runner for settlement purposes.
| 05.06.2020 14:54:42 | A: Thank you
| 05.06.2020 14:56:55 | Mey: I have reported your request, however, This could take a couple of minutes to get verified. If you would like I can contact you back in a couple of minutes.
| 05.06.2020 14:57:48 | A: Okay thank you mey
| 05.06.2020 14:58:00 | A: I appreciate all your help
| 05.06.2020 14:58:18 | Mey: Results are on the link that I sent you and our Live betting department graded your play according to that result
| 05.06.2020 14:59:00 | A: I couldn't find them on that link I'll check
| 05.06.2020 15:00:27 | Mey: Would you be so kind to provide me the link that you saw the results
| 05.06.2020 15:03:46 | Mey: First map was forfeit by Nigma. As the first map was not played, all wagers on the 1st map are cancelled
| 05.06.2020 15:04:41 | A: https://www.esl-one.com/dota2/birmingham/standings/
| 05.06.2020 15:05:33 | A: Okay well last week map 2-3 were forfeit and my wages were graded as a loss
| 05.06.2020 15:06:02 | A: 37979008,
| 05.06.2020 15:06:57 | A: 37979054
| 05.06.2020 15:07:12 | Mey: Please bear with me while I review your account.
| 05.06.2020 15:08:01 | A: Maps 2-3 weren't played and i was graded as a loss because your rules esports betting rules say wagers r headed based on offical results
| 05.06.2020 15:08:42 | A: Graded based on offical results
| 05.06.2020 15:10:20 | Mey: That's right, one thing is the map and other if the game is completed
| 05.06.2020 15:10:54 | Mey: In todays plays they were not completed, therefore they got cancelled.
| 05.06.2020 15:11:12 | A: Last week they also weren't played
| 05.06.2020 15:11:22 | A: And graded as a loss
| 05.06.2020 15:11:46 | A: So hows that right
| 05.06.2020 15:12:24 | A: How can you grade wagers 1 weeek when it goes in your favor then when it goes against you ita a no bet
| 05.06.2020 15:13:45 | Mey: One minute please.
| 05.06.2020 15:17:20 | Mey: The wager with ticket number #37979008 was made on the correct score not on the map
| 05.06.2020 15:18:03 | A: So?
| 05.06.2020 15:18:10 | A: Maps 2 and 3 weren't played
| 05.06.2020 15:18:30 | A: So it should be a refund
| 05.06.2020 15:18:38 | A: Or my wagers should stand today
| 05.06.2020 15:21:34 | Mey: According to our live department they are going to put your live betting on hold, that means you wont be able to place any live bet, and they will review your 5 days past action, in order to verify that all wagers were placed and graded correctly.
| 05.06.2020 15:22:19 | A: Okay

[MrAllin]

There's the copy of my live chat before recieving the email i posted earlier of my account being banned just for the sake of transparency.