[milwaukee mike]

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at 18:59, Jan 13:
Thank you for choosing to chat with us. An agent will be with you shortly.

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at 18:59, Jan 13:
You are now chatting with Oliver.

Oliver
at 18:59, Jan 13:
Welcome to our Wagering Live Chat Department. My name is Oliver. How may I be of assistance?





Oliver
at 18:59, Jan 13:
Will you please confirm your 6-digit PIN code?

at 18:59, Jan 13:

hi this is

at 18:59, Jan 13:

at 18:59, Jan 13:

i had a wager graded wrong

at 19:00, Jan 13:

TABLET
01/13/2019
10:00 AM
[ # ] STRAIGHT BET
( Risking: 750.00 - To Win: 300.00 )
NO BET
01/13/2019 @ 01:40 PM NFL Philadelphia Eagles vrs New Orleans Saints: Successful 2 Pt Conversion? [912354] NO -250
Score: YES() - NO()
N/A CANCEL
$0.00

at 19:00, Jan 13:

should be a win

at 19:01, Jan 13:

someone graded it as if there had to be a conversion attempt for action, which isn't right

Oliver
at 19:02, Jan 13:
Are you able to hold while I check on that for you?

at 19:03, Jan 13:

yes

Oliver
at 19:11, Jan 13:
Thanks for holding





Oliver
at 19:11, Jan 13:
I apologize for the delay on this





Oliver
at 19:12, Jan 13:
There was no attempt so that's why it was graded as "NO Bet"





Oliver
at 19:12, Jan 13:
That's how it works

at 19:12, Jan 13:

if that was how it works then the bet would be -110 or so

Oliver
at 19:12, Jan 13:
In order to win there should be an attempt and fail it

at 19:13, Jan 13:

that prop always has action whether or not there is an attempt. otherwise people would bet the heck out of the yes at +250

Oliver
at 19:14, Jan 13:
The bet should say "will there be a 2pt conversion attempt"





Oliver
at 19:14, Jan 13:
Not a "Successful 2pt conversion"

at 19:14, Jan 13:

nfl teams convert 2 pt attempts over 50% of the time

Oliver
at 19:14, Jan 13:
That's different

at 19:15, Jan 13:

so why would i lay -250 on something that has less than 1/2 a chance of winning

Oliver
at 19:15, Jan 13:
That was your choice sir.

at 19:15, Jan 13:

hahaha

at 19:15, Jan 13:

ok i guess i'll go another route to get it graded right, by posting at sbr

at 19:16, Jan 13:

thanks and have a nice day

[Optional]

That's a funny justification, It should have said "Will There Be a 2pt Conversion Attempt" when the betslip says "Successful 2 Pt Conversion?"

I think CS people are so used to dealing with grading complaints where the customer is wrong that they sometimes just don't think about it too carefully.

https://www.sportsbookreview.com/sportsbook-complaint/

[littlekona]

Lol...teams convert 2 pt attempts around 60% this year...this is easy winner as line is correct for bet as u described in chat

[milwaukee mike]

That's a funny justification, It should have said "Will There Be a 2pt Conversion Attempt" when the betslip says "Successful 2 Pt Conversion?"

I think CS people are so used to dealing with grading complaints where the customer is wrong that they sometimes just don't think about it too carefully.

https://www.sportsbookreview.com/sportsbook-complaint/

yeah really, i was pretty ticked off at the time but i should've responded...

"ok if it should've read will there be an attempt, i bet the NO so i would've won that too"

[Optional]

yeah really, i was pretty ticked off at the time but i should've responded...

"ok if it should've read will there be an attempt, i bet the NO so i would've won that too"

LOL, yeah.

If you don't want to wait for SBR, I'd just email and ask again. Forget the live chat operators.

[shari91]

Didn't this issue come up before with this same prop? I can't remember if it was Bookmaker or not although I'm assuming no as I'm sure at the time the book said the wording would be changed But I know it was eventually resolved properly. I'll try to do a search for it when I'm back on my computer unless someone finds it before.

[Optional]

Didn't this issue come up before with this same prop? I can't remember if it was Bookmaker or not although I'm assuming no as I'm sure at the time the book said the wording would be changed But I know it was eventually resolved properly. I'll try to do a search for it when I'm back on my computer unless someone finds it before.

Yes. Only a month or so ago at BOL.

Mike just bumped the thread actually.

[milwaukee mike]

still not fixed, come on justbet!

here are the playoff results so far with regard to 2 pt conversions.

ind/houst NONE ATTEMPTED
lac/balt YES 1/1 success
sea/dall YES 2/2 success
phil/chi NO failed 0/1
ind/kc NONE ATTEMPTED
lad/ne YES 1/2 success
dall/lar YES 1/1 success
phil/ne NONE ATTEMPTED

so justbet is honestly expecting me to believe that the YES is fairly priced at +250 if there is no action with no attempts?

if that was the rule (which it isn't) then so far you would be 4-1 in the playoffs on a +250 bet... and if you go back to the regular season you'll probably see about 70% success on that YES if you cancel all the games with no attempts.

[RudyRuetigger]

ridiculous

file an official complaint

clearly you are right

[ichiro4thehall]

Mike you are clearly right. Just as OP was in the other BOL thread.

This is a complete angle shoot. Something I'd expect BOL to do but not Bookmaker. Hopefully this is a one-off from Bookmaker.

An interesting deduction from these threads: BOL is a bigger earner for SBR than Bookmaker.

[littlekona]

still not fixed, come on justbet!

here are the playoff results so far with regard to 2 pt conversions.

ind/houst NONE ATTEMPTED
lac/balt YES 1/1 success
sea/dall YES 2/2 success
phil/chi NO failed 0/1
ind/kc NONE ATTEMPTED
lad/ne YES 1/2 success
dall/lar YES 1/1 success
phil/ne NONE ATTEMPTED

so justbet is honestly expecting me to believe that the YES is fairly priced at +250 if there is no action with no attempts?

if that was the rule (which it isn't) then so far you would be 4-1 in the playoffs on a +250 bet... and if you go back to the regular season you'll probably see about 70% success on that YES if you cancel all the games with no attempts.

Every shot taker on earth would jump on that and then they would void due to bad line....they will re grade for sure correctly for u

[milwaukee mike]

thanks guys

hopefully they make this right

my last 6 weeks are -4403, -528, -305, -2252, -1918, -536 so it's not as though i'm kicking their butt and they need to take my 300

[ichiro4thehall]

Wow! This an expensive hobby Mike, hope this is affordable for you. I'd mention these figures in any email you write and give them a deadline to sort this out asap.

Also, if you haven't already I'd submit an SBR complaint. It's sad that books seem to ignore customer complaints yet address them when a third party intervenes. But it is true.

Also, it's impossible to calculate without knowing what you bet. But i'd guess with those numbers you'd have saved at least 1000 bucks by using a low-vig book.

[MrCavalier]

Cryin’ Over what 350? You just defended the scum books last week, now you got the balls to cry when those scum books fck you? Man up little boy book has decided it already..

[milwaukee mike]

Cryin’ Over what 350? You just defended the scum books last week, now you got the balls to cry when those scum books fck you? Man up little boy book has decided it already..

i said theft is wrong, whether it is a player keeping a double payout, or a book stealing... not sure what is so hard to grasp about that

i see you're still opposed to anyone doing the right thing, so i'm sure you hope the book screws me over just like you cheer when people steal from sportsbooks

[ichiro4thehall]

Cryin’ Over what 350? You just defended the scum books last week, now you got the balls to cry when those scum books fck you? Man up little boy book has decided it already..

It's over 1000 bucks since he staked 750 and hasn't got that back.

I'd be pissed if it was for a dollar tho, it's about trust.

[MrCavalier]

It's over 1000 bucks since he staked 750 and hasn't got that back.

I'd be pissed if it was for a dollar tho, it's about trust.

Look, this man slammed another poster for even thinking about keeping a double deposit.. Kind of ironic less than two weeks later the same poster who was sittin’ on his horse, is crying today about the same exact books he protected... This online sports book shit is the wild Wild West, a dog eat dog... It’s not a checkers game but a chest game.. Chalk down another A+ plus book tryin to fck a customer...

[MrCavalier]

i said theft is wrong, whether it is a player keeping a double payout, or a book stealing... not sure what is so hard to grasp about that

i see you're still opposed to anyone doing the right thing, so i'm sure you hope the book screws me over just like you cheer when people steal from sportsbooks

Na, I don’t hope anyone loses money..But in your case I find it funny your crying over a book laying the pipe to your ass

[relaaxx]

1 op asking for support to screwing a book is not the same as posting about a bad grade. apples and oranges.

[milwaukee mike]

Na, I don’t hope anyone loses money..But in your case I find it funny your crying over a book laying the pipe to your ass

good to hear

i just want them to grade things properly, not gonna lose sleep either way

[MrCavalier]

1 op asking for support to screwing a book is not the same as posting about a bad grade. apples and oranges.

The point of screwing is simple.. It’s a dog eat dog world.. Either the book fcks you or you fck the book... it’s really not that hard... If you or the op can’t see that...

[MrCavalier]

good to hear

i just want them to grade things properly, not gonna lose sleep either way

That’s a lie, your gripping over it... You even threatened to tell sbr in the chat window... Bookmaker will give you back your bet have no doubts... Thing is how many times has customer service fcked a player who didn’t know any better... There are no A+ books just books that take longer to fck a player

[ichiro4thehall]

Look, this man slammed another poster for even thinking about keeping a double deposit.. Kind of ironic less than two weeks later the same poster who was sittin’ on his horse, is crying today about the same exact books he protected... This online sports book shit is the wild Wild West, a dog eat dog... It’s not a checkers game but a chest game.. Chalk down another A+ plus book tryin to fck a customer...

I don't know the poster and rarely follow many threads here outside this subforum. The behaviour you describe seems consistent to me tho. By slamming a player for keeping a double deposit, he is supporting fairness, just as by asking for his bet to be graded accurately here he is asking for fairness.

I agree with you tho that betting on online sportsbooks is like the Wild West. I think all players tho should join up with Billy The Kid tho and join the Regulators and fight for fairness. That's a bad metaphor, but Young Guns is a great movie!

[ichiro4thehall]

That’s a lie, your gripping over it... You even threatened to tell sbr in the chat window... Bookmaker will give you back your bet have no doubts... Thing is how many times has customer service fcked a player who didn’t know any better... There are no A+ books just books that take longer to fck a player

There are certainly far fewer actual A+ books than SBR thinks but Pinnacle for instance cannot be called anything other than A+. It takes some doing in a basically lawless world as you admit that a company can become almost synonymous with trustworthiness. I'm amazed more is not made of Pinnacle and their business philosophy and practices not studied.

[BetJesus]

That’s a lie, your gripping over it... You even threatened to tell sbr in the chat window... Bookmaker will give you back your bet have no doubts... Thing is how many times has customer service fcked a player who didn’t know any better... There are no A+ books just books that take longer to fck a player

Is there color in your black and white world?

[dynamite140]

The question here is what was the line for the yes? So the No is -250. So the line for yes was like +200?


The -250 line is way too low for No.


So if this line was +200 for yes... that mean someone is only getting +200 odds on a team getting a 2 point conversion attempt and a successful one.


What did other books have for the yes/no in this situation?


I don't think any book would have -250 odds on the no here.

[milwaukee mike]

The question here is what was the line for the yes? So the No is -250. So the line for yes was like +200?


The -250 line is way too low for No.


So if this line was +200 for yes... that mean someone is only getting +200 odds on a team getting a 2 point conversion attempt and a successful one.


What did other books have for the yes/no in this situation?


I don't think any book would have -250 odds on the no here.

the no is always -250 to -300 because it includes the chance that there is no attempt... otherwise why would i lay -250 on something that wins 1 time out of 8?

betonline had -300 or so on the NO for this game and graded the NO as a winner, just like they always do when there is no attempt

if i get screwed, i guess i'll be betting the max (500) on the YES on the remaining 3 nfl games... then when i win at +250 they will cancel as a bad line

[dynamite140]

The no is always between -250 to -300? That seems a little bit low to me still. What were the odds on the Yes on that prop? Would have thought it would be -300 minimum for the no. The NO to me seems like odds should be -300 to -380.


When i read this, my thought was obviously this takes account to the no 2pt conversion attempt otherwise this bet would be -110 or so.


This -250 looks to be a bad line. I cannot imagine any book offering a -250 line on this bet as its way too low.

[dynamite140]

Just noticed you mention this is at bookmaker group. The No -250 odds looks like a bad line. Has any NFL game had a line this low for a No?


-300 seems to be the absolute minimum for the no. I'm surprised this was bookmaker because this looks like bad line. What was the line on the yes on this prop?

[milwaukee mike]

The no is always between -250 to -300? That seems a little bit low to me still. What were the odds on the Yes on that prop? Would have thought it would be -300 minimum for the no. The NO to me seems like odds should be -300 to -380.


When i read this, my thought was obviously this takes account to the no 2pt conversion attempt otherwise this bet would be -110 or so.


This -250 looks to be a bad line. I cannot imagine any book offering a -250 line on this bet as its way too low.

it opened at -300 or so on the no... people hit the yes because in the playoffs someone is more likely to go for 2 than a regular season game... these prop lines bounce around so much you can't consider that a bad line.

i just went back to week 17 of the regular season

mia/buff NONE ATTEMPTED
det/gb NONE ATTEMPTED
nyj/ne NONE ATTEMPTED
car/no NONE ATTEMPTED
dal/nyg YES (2/2)
atl/tb NO failed (0/2)
jax/houst NONE ATTEMPTED
sd/denver NO failed (0/1)
oak/kc NONE ATTEMPTED
sf/lar YES (1/1)
chi/min YES (1/1)
cin/pitt NONE ATTEMPTED
az/sea YES (1/1)
phil/wash NONE ATTEMPTED
cle/balt NONE ATTEMPTED
ind/tenn NONE ATTEMPTED

so including the playoffs and the final week of the regular season, we have

NONE ATTEMPTED 13 GAMES
YES SUCCESSFUL 2 PT CONVERSION 8 GAMES
NO, ATTEMPTED YET FAILED 2 PT CONVERSION 3 GAMES

so under the proper grading you would have 16 wins on the NO and 8 wins on the YES... putting a pretty fair price on no at -250 (true odds of -200)

under how justbet graded this, you would have 13 cancelled bets, 8 wins on the YES and 3 wins on the NO, putting fair odds at yes -300 and no +250

[bubba]

it opened at -300 or so on the no... people hit the yes because in the playoffs someone is more likely to go for 2 than a regular season game... these prop lines bounce around so much you can't consider that a bad line.

i just went back to week 17 of the regular season

mia/buff NONE ATTEMPTED
det/gb NONE ATTEMPTED
nyj/ne NONE ATTEMPTED
car/no NONE ATTEMPTED
dal/nyg YES (2/2)
atl/tb NO failed (0/2)
jax/houst NONE ATTEMPTED
sd/denver NO failed (0/1)
oak/kc NONE ATTEMPTED
sf/lar YES (1/1)
chi/min YES (1/1)
cin/pitt NONE ATTEMPTED
az/sea YES (1/1)
phil/wash NONE ATTEMPTED
cle/balt NONE ATTEMPTED
ind/tenn NONE ATTEMPTED

so including the playoffs and the final week of the regular season, we have

NONE ATTEMPTED 13 GAMES
YES SUCCESSFUL 2 PT CONVERSION 8 GAMES
NO, ATTEMPTED YET FAILED 2 PT CONVERSION 3 GAMES

so under the proper grading you would have 16 wins on the NO and 8 wins on the YES... putting a pretty fair price on no at -250 (true odds of -200)

under how justbet graded this, you would have 13 cancelled bets, 8 wins on the YES and 3 wins on the NO, putting fair odds at yes -300 and no +250

they are obviously mistaken. anyone who knows anything knows what the wager should mean between both the wording and the prices. Its just a matter of getting the info to the right person. I dont play there but it sounds like that is easier said than done unfortunately.

[dynamite140]

Well yes because of the playoffs, the odds of someone going for 2 is higher.


Do you or anyone else have the no/yes line for this same prop for the other games like the chargers/pats and the other nfl playoff games? That -250 for the NO just looks really low to me even if the lines moved. What was the line on the Yes on that prop?

[milwaukee mike]

Well yes because of the playoffs, the odds of someone going for 2 is higher.


Do you or anyone else have the no/yes line for this same prop for the other games like the chargers/pats and the other nfl playoff games? That -250 for the NO just looks really low to me even if the lines moved. What was the line on the Yes on that prop?

most of them were -250 to -300 as i said... the highest one i bet was -336 on dall/rams, the total was low, so obviously if there are only 5 td's expected instead of 6 the no would be chalkier.

also as i said those props bounce around ridiculously, i got over 4.5 sacks +127 after it was -110 or so and shortest td over 1.5 +153 after it was -110 or so on that saints game just as 2 examples... not that either of those helped me since they lost lol

Dallas Cowboys vrs Los Angeles Rams: Successful 2 Pt Conversion? [912354] NO -336 Score: YES(1) - NO(0)

[ichiro4thehall]

Well yes because of the playoffs, the odds of someone going for 2 is higher.
Do you or anyone else have the no/yes line for this same prop for the other games like the chargers/pats and the other nfl playoff games? That -250 for the NO just looks really low to me even if the lines moved. What was the line on the Yes on that prop?

In the playoffs, 2-point conversions were successful 5 out of 6.

You cannot say - like you did in a previous post - that any -250 line which you think should be -300 is a bad line. If by bad line you are meaning one the book can void as an obvious error.

It's been said before multiple times, even if you somhow think the wording is confusing, the pricing is completely unambiguous and OP is right and should be paid.

[dynamite140]

I understand props move easily in terms of juice. The props you mention do move a lot. But what was the Yes for the prop bet you bet on? You said it was -250 for No but what was the line for Yes?