1. 09-09-17 11:35 AM #1
    dabreeze
    dabreeze's Avatar Become A Pro!
    Join Date: 09-11-09
    Posts: 69
    Betpoints: 1298

    BetDSI Down

    Edit by SBR: Website stable at 4PM ET. BetDSI has reported all is back to normal.

    Anybody able to post a wager today. Live chat says that their techs are working on it. Wow, just today i took advantage of their NFL101 Promo and already they FuKK up.
    Reply With Quote Reply With Quote
  2. 09-09-17 11:37 AM #2
    JIBBBY
    JIBBBY's Avatar SBR PRO
    Join Date: 12-10-09
    Posts: 83,084
    Betpoints: 11901

    BETDSI problems..

    Logged on this morning, tried to place a bet.. Showed a funky error sign and then next I know my large balance and freeplay balance was all zero'd out just like that.. No pending bets showing either.. It's been 20 minutes and my account balance hasn't been restored yet.. This is nerve racking as I never had this happen before..

    Anyone having problems like this on BETDSI? I can't even find a contact link on their new website page.. I'm giving it time..
    Reply With Quote Reply With Quote
  3. 09-09-17 11:41 AM #3
    dabreeze
    dabreeze's Avatar Become A Pro!
    Join Date: 09-11-09
    Posts: 69
    Betpoints: 1298

    Bingo. I'm having the same issue. To contact live chat go to home page before you log in and look for green chat logo at bottom right of screen Chat says techs of problem and are trying to get it fixed. Sure
    Reply With Quote Reply With Quote
  4. 09-09-17 11:50 AM #4
    RangeFinder
    RangeFinder's Avatar Become A Pro!
    Join Date: 10-27-16
    Posts: 8,040
    Betpoints: 2697

    Many books are going to have problems today. Good day to get your yard work done, lol.
    Reply With Quote Reply With Quote
  5. 09-09-17 11:50 AM #5
    JIBBBY
    JIBBBY's Avatar SBR PRO
    Join Date: 12-10-09
    Posts: 83,084
    Betpoints: 11901

    Quote Originally Posted by dabreeze View Post
    Bingo. I'm having the same issue. To contact live chat go to home page before you log in and look for green chat logo at bottom right of screen Chat says techs of problem and are trying to get it fixed. Sure
    Cool... Never fun seeing your balance zero out for no reason...
    Reply With Quote Reply With Quote
  6. 09-09-17 11:51 AM #6
    michael777
    michael777's Avatar Become A Pro!
    Join Date: 09-20-05
    Posts: 1,936
    Betpoints: 3128

    worked fine all day today for me
    Reply With Quote Reply With Quote
  7. 09-09-17 11:55 AM #7
    dabreeze
    dabreeze's Avatar Become A Pro!
    Join Date: 09-11-09
    Posts: 69
    Betpoints: 1298

    Michael What time were you on it. Around 1130 EST i couldnt get on. Im gonna try now.
    Reply With Quote Reply With Quote
  8. 09-09-17 11:57 AM #8
    dabreeze
    dabreeze's Avatar Become A Pro!
    Join Date: 09-11-09
    Posts: 69
    Betpoints: 1298

    Agreed. Especially, when I just deposited today. Amazing !
    Reply With Quote Reply With Quote
  9. 09-09-17 12:04 PM #9
    dabreeze
    dabreeze's Avatar Become A Pro!
    Join Date: 09-11-09
    Posts: 69
    Betpoints: 1298

    It's up now. Hooray !
    Reply With Quote Reply With Quote
  10. 09-09-17 12:10 PM #10
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993431

    Hi guys,

    BetDSI acknowledged some hiccups right now and will update SBR once all is clear. Please keep us posted on your feedback on BetDSI's software today.
    Last edited by SBR Forum; 09-09-17 at 12:29 PM. Reason: update
    Reply With Quote Reply With Quote
  11. 09-09-17 12:18 PM #11
    BuckyOne
    BuckyOne's Avatar SBR PRO
    Join Date: 01-02-15
    Posts: 2,727
    Betpoints: 19297

    Call and ask them for a back door address.
    Points Awarded:

    vividjohn45 gave BuckyOne 1 SBR Point(s) for this post.
    Reply With Quote Reply With Quote
  12. 09-09-17 12:18 PM #12
    Tatsu
    Tatsu's Avatar Become A Pro!
    Join Date: 12-26-09
    Posts: 173
    Betpoints: 16195

    It's really slow to load pages and still getting system error message, it takes 3 times trying to post the bet before it finally accepts it. Very disappointing seeing how I just deposited this morning with the nfl101 code, makes me want to go back to Bovada
    Reply With Quote Reply With Quote
  13. 09-09-17 12:21 PM #13
    Tatsu
    Tatsu's Avatar Become A Pro!
    Join Date: 12-26-09
    Posts: 173
    Betpoints: 16195

    Quote Originally Posted by BuckyOne View Post
    Call and ask them for a back door address.
    I've asked my wife for that many times and she always says no way...
    Reply With Quote Reply With Quote
  14. 09-09-17 12:33 PM #14
    JIBBBY
    JIBBBY's Avatar SBR PRO
    Join Date: 12-10-09
    Posts: 83,084
    Betpoints: 11901

    Called DSI customer support, told them my balance zero'd out for no reason. The guy on the phone checked it out and saw that the balance zero'd out.. He said he's gonna register the error and report it and it will take one hour tops to be corrected..

    We will see what happens now? I will update in an hour...
    Reply With Quote Reply With Quote
  15. 09-09-17 12:34 PM #15
    funnyb25
    Go Get Laid Man!
    funnyb25's Avatar SBR PRO
    Join Date: 07-09-09
    Posts: 39,622
    Betpoints: 24008

    Quote Originally Posted by Tatsu View Post
    I've asked my wife for that many times and she always says no way...
    Reply With Quote Reply With Quote
  16. 09-09-17 12:35 PM #16
    funnyb25
    Go Get Laid Man!
    funnyb25's Avatar SBR PRO
    Join Date: 07-09-09
    Posts: 39,622
    Betpoints: 24008

    Quote Originally Posted by JIBBBY View Post
    Called DSI customer support, told them my balance zero'd out for no reason. The guy on the phone checked it out and saw that the balance zero'd out.. He said he's gonna register the error and report it and it will take one hour tops to be corrected..

    We will see what happens now? I will update in an hour...
    You will be fine Jibby...Balance will be restored...It is frustrating in the mean time though. I have been there.

    BOL on your wagers once your full balance is restored to accurate
    Reply With Quote Reply With Quote
  17. 09-09-17 12:43 PM #17
    allwater334
    allwater334's Avatar Become A Pro!
    Join Date: 09-20-08
    Posts: 302
    Betpoints: 18

    Quote Originally Posted by JIBBBY View Post
    Called DSI customer support, told them my balance zero'd out for no reason. The guy on the phone checked it out and saw that the balance zero'd out.. He said he's gonna register the error and report it and it will take one hour tops to be corrected..

    We will see what happens now? I will update in an hour...
    Dsi definitely has many glitches and my balance always goes to zero and it shows accurate again with a simple refresh. I'm sick of the site since the big change but dsi is the only site I have any luck with when it comes to payouts which is the #1 and only reason I stay. Their live betting is half ass meaning it works sometimes and other times I can't even access it. Anyways, good luck with your wagers and account balance being restored! Oh yeah, u might bet something and check pending and it will also show 2x as if u bet it twice but your balance will be accurate, just another glitch I have encountered recently!
    Reply With Quote Reply With Quote
  18. 09-09-17 12:49 PM #18
    Jay85
    Jay85's Avatar Become A Pro!
    Join Date: 08-08-17
    Posts: 372
    Betpoints: 141

    They have been going down hill ever since they left the bookmaker building. I've stoped using them.
    Reply With Quote Reply With Quote
  19. 09-09-17 12:55 PM #19
    JIBBBY
    JIBBBY's Avatar SBR PRO
    Join Date: 12-10-09
    Posts: 83,084
    Betpoints: 11901

    I agree, not sure why these books are hell bent on changing their formats.. It's a turn off to most long time players.. I hate the new changes on DSI it's been nothing but trouble since.. Live betting is trash now.. Bookmaker changed to but not as bad.. Bovada made a few changes on their website format and I'm not really appreciating that either..

    Books need to stick with there OG formats.. Customers get use to them and now how to operated and navigate thru them easily.

    Reminds of the old windows up grades from 8 to 10.. Pain in the arse learning the Windows 10 at the time.. ...
    Reply With Quote Reply With Quote
  20. 09-09-17 01:04 PM #20
    Sam Odom
    Sam Odom's Avatar Become A Pro!
    Join Date: 10-30-05
    Posts: 58,063
    Betpoints: 37

    got a 50.00 FP after raising hell
    Reply With Quote Reply With Quote
  21. 09-09-17 01:09 PM #21
    RangeFinder
    RangeFinder's Avatar Become A Pro!
    Join Date: 10-27-16
    Posts: 8,040
    Betpoints: 2697

    Quote Originally Posted by Sam Odom View Post
    got a 50.00 FP after raising hell
    Sammy!

    JJ wants half.
    Reply With Quote Reply With Quote
  22. 09-09-17 01:13 PM #22
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    If you only have one book your a square and should not be gambling
    Reply With Quote Reply With Quote
  23. 09-09-17 01:16 PM #23
    Sam Odom
    Sam Odom's Avatar Become A Pro!
    Join Date: 10-30-05
    Posts: 58,063
    Betpoints: 37

    FUNDED


    Reply With Quote Reply With Quote
  24. 09-09-17 01:17 PM #24
    funnyb25
    Go Get Laid Man!
    funnyb25's Avatar SBR PRO
    Join Date: 07-09-09
    Posts: 39,622
    Betpoints: 24008

    Quote Originally Posted by jjgold View Post
    If you only have one book your a square and should not be gambling
    Might be the first thing you have said all year that is just a beautiful thing
    Reply With Quote Reply With Quote
  25. 09-09-17 01:18 PM #25
    big joe 1212
    big joe 1212's Avatar Become A Pro!
    Join Date: 06-01-08
    Posts: 19,376
    Betpoints: 5365

    Quote Originally Posted by Tatsu View Post
    I've asked my wife for that many times and she always says no way...
    That's funny, because she always says yes to me!
    Reply With Quote Reply With Quote
  26. 09-09-17 01:48 PM #26
    JIBBBY
    JIBBBY's Avatar SBR PRO
    Join Date: 12-10-09
    Posts: 83,084
    Betpoints: 11901

    It's been an hour and still BetDSI has not restored my balance!!

    About to get back on the horn with these bone heads... We are not talking about pennies either..
    Reply With Quote Reply With Quote
  27. 09-09-17 01:52 PM #27
    Sam Odom
    Sam Odom's Avatar Become A Pro!
    Join Date: 10-30-05
    Posts: 58,063
    Betpoints: 37

    JIB

    not joking... get a FP when fixed

    demand it if not given
    Reply With Quote Reply With Quote
  28. 09-09-17 01:53 PM #28
    JIBBBY
    JIBBBY's Avatar SBR PRO
    Join Date: 12-10-09
    Posts: 83,084
    Betpoints: 11901

    Quote Originally Posted by Sam Odom View Post
    JIB

    not joking... get a FP when fixed

    demand it if not given
    Will ask, still I just want my original balance restored.. Calling again now.....
    Reply With Quote Reply With Quote
  29. 09-09-17 02:02 PM #29
    JIBBBY
    JIBBBY's Avatar SBR PRO
    Join Date: 12-10-09
    Posts: 83,084
    Betpoints: 11901

    Called again just now, got the run around, said that the server is experiencing problems today and I'm not the only one that had their balances effected.. They won't offer compensation at this time either..

    This is becoming a joke.. She said the problem will be reported and fixed shortly..

    I'm pissed because I was in the process of betting $180 to $100 on the Cleveland Indians today and that didn't process when my balance magically zero'd out.. Indians are up a run now in 6th and looking posed to win.. https://sports.yahoo.com/mlb/baltimo...ans-370909105/

    So in conclusion basically this server error cost me $100 on BetDSI if the Indians hold on and win this game.. Not cool..
    Reply With Quote Reply With Quote
  30. 09-09-17 02:07 PM #30
    Tatsu
    Tatsu's Avatar Become A Pro!
    Join Date: 12-26-09
    Posts: 173
    Betpoints: 16195

    Quote Originally Posted by big joe 1212 View Post
    That's funny, because she always says yes to me!
    I knowbut with you she said it was the only way she could feel anything!
    Reply With Quote Reply With Quote
  31. 09-09-17 02:36 PM #31
    QuantumLeap
    Let's go, Brandon!
    QuantumLeap's Avatar Become A Pro!
    Join Date: 08-22-08
    Posts: 6,864
    Betpoints: 8218

    All 3 of my bets would have won had I been able to make them at this piece of junk web site.
    Reply With Quote Reply With Quote
  32. 09-09-17 02:44 PM #32
    JIBBBY
    JIBBBY's Avatar SBR PRO
    Join Date: 12-10-09
    Posts: 83,084
    Betpoints: 11901

    Quote Originally Posted by QuantumLeap View Post
    All 3 of my bets would have won had I been able to make them at this piece of junk web site.
    Yep I wanted to hammer out a dozen or so bets for the UFC today and that's not gonna happen, no telling how much money I could have won with that..

    VERY DISPLEASED WITH BETDSI right about now!!!!


    You won't hear or see me complain about most sport books often but this is really starting to bother me..
    Reply With Quote Reply With Quote
  33. 09-09-17 02:49 PM #33
    SBR Forum
    SBR Forum's Avatar Administrator
    Join Date: 12-02-06
    Posts: 4,551
    Betpoints: 993431

    Quote Originally Posted by SBR Forum View Post
    Hi guys,

    BetDSI acknowledged some hiccups right now and will update SBR once all is clear. Please keep us posted on your feedback on BetDSI's software today.
    Update: BetDSI has said the website is back to normal as of 4PM ET.

    We have asked for an update on the issues reported and if there is an ETA on optimal performance.
    Reply With Quote Reply With Quote
  34. 09-09-17 02:56 PM #34
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    All these book should listen to me strip your coding down and make it simple and make lots more money

    All these books got an excellent reputation but getting hammered because of bad software
    Reply With Quote Reply With Quote
  35. 09-09-17 03:07 PM #35
    JIBBBY
    JIBBBY's Avatar SBR PRO
    Join Date: 12-10-09
    Posts: 83,084
    Betpoints: 11901

    My balance was just restored now on DSI.. About time..
    Reply With Quote Reply With Quote
123 Last
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »