1. 04-01-16 06:40 PM #1
    bithko
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    Bet-52 didn't proceed my payout after 3 weeks...

    Is it a scam book? Any of you have played there?
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  2. 04-02-16 02:41 AM #2
    SBR Contests
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    Hi Bithko,

    Please fill out a omplaint form and we will do our best to help you.

    http://www.sportsbookreview.com/sportsbook-complaint/
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  3. 04-02-16 06:20 AM #3
    bithko
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    Quote Originally Posted by SBR Contests View Post
    Hi Bithko,

    Please fill out a omplaint form and we will do our best to help you.

    http://www.sportsbookreview.com/sportsbook-complaint/
    I have already filed acomplaint, I have no update since...
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  4. 04-02-16 06:50 AM #4
    Optional
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    Quote Originally Posted by bithko View Post

    I have already filed acomplaint, I have no update since...
    Has an agent emailed you since submitting it?
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  5. 04-02-16 04:38 PM #5
    bithko
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    Quote Originally Posted by Optional View Post
    Has an agent emailed you since submitting it?
    On march 25th, a SBR agent asked me to forward him the last correspondance I had with bet-52, I forwarded it immediately after...since I have no news from both SBR and the Bookmaker...
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  6. 04-05-16 08:57 AM #6
    bithko
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    Still have no update...

    Asking for a payout of 2100$ on march 8th...
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  7. 04-05-16 09:07 AM #7
    bithko
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    Bet-52.com is offline right now, good bye to my money!!! Scam book
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  8. 04-06-16 06:17 AM #8
    brogini78
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    Quote Originally Posted by bithko View Post
    Bet-52.com is offline right now, good bye to my money!!! Scam book
    hi, i have the same problem.
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  9. 04-06-16 06:19 AM #9
    brogini78
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    Quote Originally Posted by bithko View Post
    Bet-52.com is offline right now, good bye to my money!!! Scam book
    bet-52 was offline since yesterday, and also the mail info@bet-52.com isn't active.
    Have you any new information or bye bye money?
    thanks
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  10. 04-06-16 07:19 AM #10
    maksar
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    I have 970$ on my account. site is offline. e-mail don't work
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  11. 04-06-16 07:45 AM #11
    brogini78
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    What can we do?
    there is hope that they return or otherwise our money are lost without being able to do anything?
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  12. 04-06-16 05:23 PM #12
    bithko
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    I think we can say bye bye to our money and we have to stay away from them...(Radon B.V limited) they also operate Vbet.
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  13. 04-06-16 05:35 PM #13
    bithko
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    Quote Originally Posted by brogini78 View Post
    What can we do?
    there is hope that they return or otherwise our money are lost without being able to do anything?
    Did you file a complaint...
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  14. 04-06-16 07:37 PM #14
    Bass386
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    Ohmbet is also a bookmaker from Radon B.V. . From ohmbet I got my withdrawls very fast, but dashbet was a sisterbook from vbet too and they stole customers a lot of money.
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  15. 04-06-16 11:46 PM #15
    Optional
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    Anyone with problems at these books please fill in a complaint form and we can try to deal with them as a group http://www.sportsbookreview.com/sportsbook-complaint/

    They use the Betconstruct backed so hopefully we can get some help from that angle if needed.
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  16. 04-07-16 02:02 AM #16
    brogini78
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    Quote Originally Posted by Optional View Post
    Anyone with problems at these books please fill in a complaint form and we can try to deal with them as a group http://www.sportsbookreview.com/sportsbook-complaint/

    They use the Betconstruct backed so hopefully we can get some help from that angle if needed.

    Ok, thanks, compliant submitted..
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  17. 04-07-16 11:39 AM #17
    Tsheljabinsk
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    Personally got fully paid out tonight by Radon B.V. with message "Vbet". So if anyone is still struggling with this problem, write some complaints about them straight to IBAS (http://www.ibas-uk.com/) and Skrill/Neteller (if you used these methods) It should pressurize them enough to get you paid - they don't want bad reputation. Also, according to their software holder Betconstruct, it's just some technical problems which should be solved in less than two days. They're fair, I'm fully trustful of that. Anyway, Bet-52 is just a white label of Vbet - they don't have your money, the parent organization Vbet does. You should be paid here with this advice. Cheers.
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  18. 04-07-16 12:29 PM #18
    James85
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    Hello guys!!
    Any updates about this issue with Bet-52?
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  19. 04-07-16 01:07 PM #19
    Emily H.
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    Dear Users
    Due to unforeseen issues the website will be closed.
    Withdrawals are currently being processed for all those with outstanding balances.
    If you would like this expedited or have any questions please send your details to docs@bet-52.com.
    Sorry for the inconvenience.
    Regards
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  20. 04-07-16 02:34 PM #20
    bithko
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    Quote Originally Posted by James85 View Post
    Hello guys!!
    Any updates about this issue with Bet-52?
    No update...
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  21. 04-08-16 01:30 AM #21
    Optional
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    Quote Originally Posted by Emily H. View Post
    Dear Users
    Due to unforeseen issues the website will be closed.
    Withdrawals are currently being processed for all those with outstanding balances.
    If you would like this expedited or have any questions please send your details to docs@bet-52.com.
    Sorry for the inconvenience.
    Regards
    Betconstruct advise pretty much the same thing and confirm everyone will be paid out.

    Has anyone received a reply from the docs@bet-52.com email address?
    Points Awarded:

    brogini78 gave Optional 2 Betpoint(s) for this post.

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  22. 04-08-16 02:15 AM #22
    brogini78
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    Quote Originally Posted by Optional View Post
    Betconstruct advise pretty much the same thing and confirm everyone will be paid out.

    Has anyone received a reply from the docs@bet-52.com email address?
    I just sent an email, at least this mail address is active.
    I will inform you when i'll have updates
    thanks
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    Optional gave brogini78 2 Betpoint(s) for this post.

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  23. 04-08-16 03:08 AM #23
    vandit
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    I wrote email to them and afterwards they payout my money.Thanks for your tip.
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  24. 04-08-16 03:39 AM #24
    brogini78
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    Hello,

    Thank you for your email.
    The website is now under maintenance and it will be available as soon as possible.
    I wish to apologise for any inconvenience that it may have caused you and thank you for your understanding and patience in this matter.

    Kind Regards,
    Alicia

    ---

    Thank you for using our support services. In order to maintain a high level of support, please feel free to rate this answer or view the ticket history by following this link:
    http://cs.betconstruct.com/liveagent...UL7SQ66RCnEhuo

    Happy Gaming.
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  25. 04-08-16 07:32 AM #25
    bithko
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    Quote Originally Posted by vandit View Post
    I wrote email to them and afterwards they payout my money.Thanks for your tip.
    By which way did they pay you?
    Credit card?
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  26. 04-08-16 07:40 AM #26
    maksar
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    Hello ***** *****,


    Thank you for your email.
    I'd like to inform you that the website is now under maintenance and it will be available as soon as possible.
    When it is available you can receive your money.
    I wish to apologise for any inconvenience that it may have caused you and thank you for your understanding and patience in this matter.


    Kind Regards,
    Alicia
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  27. 04-08-16 11:38 AM #27
    sime
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    Greeting
    Today is paid by betconstruct 1000e.
    The order I issued on Tuesday.
    Points Awarded:

    Optional gave sime 2 Betpoint(s) for this post.

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  28. 04-08-16 01:13 PM #28
    bithko
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    Quote Originally Posted by sime View Post
    Greeting
    Today is paid by betconstruct 1000e.
    The order I issued on Tuesday.
    Did you request a payment with bet-52.com or from another betconstruct partner?
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  29. 04-08-16 02:20 PM #29
    sime
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    Today I contacted skrill, but the answer is no, right after that I litter at the expense of 1,000, which I booked on Tuesday.
    Money sent me
    Radon B.V. Processed 0.00 +1000.00
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  30. 04-08-16 02:20 PM #30
    sime
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    Sender's email: eur@betconstruct.com
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  31. 04-08-16 03:32 PM #31
    brogini78
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    Sorry, but what is betconstruct?
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  32. 04-08-16 04:15 PM #32
    sime
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    Perhaps the company behind them, I do not know
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  33. 04-08-16 04:39 PM #33
    Optional
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    Quote Originally Posted by brogini78 View Post
    Sorry, but what is betconstruct?
    A service provider who supplies the software and some customer support services to quite a few bookmakers.

    They are generally responsible and reliable and sound like whatever is happening with bet-52, they will make sure everyone is treated properly.
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  34. 04-08-16 05:13 PM #34
    bithko
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    Quote Originally Posted by Optional View Post
    A service provider who supplies the software and some customer support services to quite a few bookmakers.

    They are generally responsible and reliable and sound like whatever is happening with bet-52, they will make sure everyone is treated properly.
    I hope so, but it looks like the players with a balance will be paid before me, I still waiting for my payout after 1 month now, I emailed them at docs@bet-52.com and they ignoring me, that's pathetic...
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  35. 04-08-16 05:13 PM #35
    James85
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    Quote Originally Posted by Emily H. View Post
    Dear Users
    Due to unforeseen issues the website will be closed.
    Withdrawals are currently being processed for all those with outstanding balances.
    If you would like this expedited or have any questions please send your details to docs@bet-52.com.
    Sorry for the inconvenience.
    Regards
    I have sent couple of e-mail, but no replay. After I tried to send again, just couple of minutes ago, I'v received notice about failing to send an email to that address.
    Anyway, will the site start working again or its over with it, and its all about us getting our money back?!
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