Originally Posted by
SCLight
The information they gave me is that if the player doesn't have a Betclic account, the bet-at-home account will migrate to a new Betclic account with the same data and balance.
If the player already has a betclic account (that was my case) the account is closed and they'll pay by bank transfer only, even if you used another deposit method.
I sent a bank statement yesterday as they requested and received an email today stating that the payout was approved and that I should receive the money (a 5 digits amount) in the next 1 to 3 working days.
I'll inform when I receice the money in my bank account, hopefully next week.