1. #1
    potti
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    Bet2Be, help me

    I created an account to Bet2Be in the start of June. They offered good odds and I have played on this site now for about month. Now my balance is 800£ and I'm trying to withdraw it, but they keep rejecting my withdrawal request without a reason. I have sent there required documents to prove my identity and so on. I have also been in contact in their support team why they don't let me withdraw my money. They don't answer nothing. The only answer they gave me was for my first contact in which I let them know I have sent my documents to them. Answer was " Thanks. You are verified now".

    I'm very afraid of this site now. But is it too late? Can someone plz help me in this issue. Is this scam site or will I get my money back in some period of time..? Should I do sports book review complaint?

  2. #2
    bettingstation
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    you already sbr pro in just one day? how?

  3. #3
    potti
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    When I registered there was an option "get Sbr pro". But as you may have noticed i am not pro but quite amateur who would really like to have help in this Bet2Be issue..

  4. #4
    potti
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    Just to let you guys know I did get paid. I did not believe it to happen. So it was a very positive surprise. They answered my third ticket like this:

    "Dear Sir,
    At this stage we have technical difficulties with payout via Skrill.
    We are sure we will find a solution today.
    We apologize for any inconvenience."

    And to my other questions like why my Nick Kyrgios - Rafael Nadal bet was void (I would have won like 500e) they did not answer anything. Besides of that their customer service phone number does not exist and either live chat.

    Stay away from this site..

  5. #5
    Optional
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    Thanks for the follow up report potti.

    Do you have any idea why the bet may have been voided? When was it placed and at what odds? Was it a live bet?

  6. #6
    simply
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    Very suspicious site for me. Just remembered that saw on oddsportal site, they offered some matches with payout bigger then 99%, which I never seen in my life earlier.

  7. #7
    potti
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    Bet2be

    Sorr for taking so long to answer. I have no idea. It was a pre-match bet. I got the bet in with odds 12.5 and I bet 35£. I made the bet 1.7.2014, 11.48GMT and the match was played at the same day, 15.50 GMT. Their closing odds were 8.00 regarding to oddsportal. Any idea what could have happened and how they just voided it?

    I don't see this as a case of "obvious error with the input of betting odds".. Is there something I can still do with this issue as they seem like not answering me..?

    Sorry, for taking so long to answer

  8. #8
    potti
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    Quote Originally Posted by Optional View Post
    Thanks for the follow up report potti.

    Do you have any idea why the bet may have been voided? When was it placed and at what odds? Was it a live bet?
    Optional! Could you be able to help me with this issue?

  9. #9
    Optional
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    I happened to bet Kyrgios myself in that match, at better than 12.5 odds. So I agree it's doubtful they can justify voiding due to an error in the odds being too high.

    Please fill out this complaint submission form.

    http://www.sportsbookreview.com/sportsbook-complaint/

  10. #10
    asdf21
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    This is extremely suspicious

  11. #11
    potti
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    Follow up

    Hi again!

    I wrote a sportsbook complaint and your analyst contacted them. They agreed to re-instate my bet and I got my winnings. After that I did a withdrawal request and they approved it and I got paid without problems to my Skrill account.

    This Nadal match was played on first July and after it I contacted them 3 times before making a review. They did not answer anything to those contacts which was very frustrating but on 22 July (same day I made SBR complaint) I received an e-mail which included for example clauses:

    "Dear users, We have identified technical problems with the following list of users: ...",

    "If you have found your user account is the list, don't worry. Your bets will be recalculated soon, as well as payouts will be delivered shortly. Our PSP provider has explained us that they face with some technical troubles, that's why some payouts were failed".

    I don't know what to think about this site. At the beginning I was thinking what is going when they just kept rejecting my withdrawal request and had voided my Nadal-Kyrgios bet and one smaller bet without a reason. After all, everything went fine. I got my withdrawal requests approved and also winnings from my voided bets. I'm grateful for that. Maybe they had some technical problems or something but that doesn't explain why they didn't answer to my 3 contacts in 2 week time period.

  12. #12
    Optional
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    Thanks for reporting back Potti. I'm pleased they re-graded the bet for you.

    Personally I think I would give Bet2be the benefit of the doubt.

    They were one of the most responsive books I have dealt with so far. And seemed genuinely concerned to find and correct any error.

  13. #13
    BetOk
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    Hello guys. This is my first post and sorry for my bad English. Use google translator. I also wanted to tell you that after 6 days of withdrawal request on Bet2Be i still have not received anything. I contacted them to get to know the timing of the withdrawals. I answered "Hello.
    Your payout will be processed shortly. "But after another 2 days still nothing. ... Conclusion bad site.
    Someone else, in addition to "potti" received payment from bet2be? All this time it is normal for them?

  14. #14
    mdoug
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    I googled bet2be reviews because of the trouble I have been having and when I saw this thread I had to reply and bump it to warn people. I joined bet2be last month and have placed 2 bets on it since and both won. Initial deposit of £250 and it is now on £477 but I needed the money out 2 weeks ago so I asked for it to be withdrawn.. 3 days go by and nothing, not a single email. The live chat on their website doesn't work so I have to leave a ticket and there was no reply. I realised by myself that you have to verify yourself, once I did this they sent me an email saying I have to verify myself again... New pics were taken and accepted. This was 9 days ago, they cancelled my first withdrawal after 2 days and I tried again and 7 days later I still have nothing! Not in my neteller, not in my bet2be account and my 6 ticket messages have no reply, they also have not answered their phones when I ring(from another country).. Money is probably gone but even if I do get it, I don't recommend anyone having to go through this so please avoid.

  15. #15
    Optional
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    Hi Mdoug, please feel free to submit a complaint if you would like SBR to try to help: http://www.sportsbookreview.com/sportsbook-complaint/

  16. #16
    Radar
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    Similar case with me. I'm wating for 11 days now and have already filed a complaint using the SBR link. Hopefully this will speed up things.

  17. #17
    Joker10
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    payout 1.500£

    Quote Originally Posted by Radar View Post
    Similar case with me. I'm wating for 11 days now and have already filed a complaint using the SBR link. Hopefully this will speed up things.
    hello!
    i requested a payout of 1.500£ via Skrill 20 days ago.
    they never answer to my emails.
    can u help me?
    thanks so much

    ps i opened account (thanks to oddsportal so i thought it is safe) because they have good odds, but now they limit me. i have too much money on my balance now. what i can do? suggest?

  18. #18
    Optional
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    Quote Originally Posted by Joker10 View Post
    hello!
    i requested a payout of 1.500£ via Skrill 20 days ago.
    they never answer to my emails.
    can u help me?
    thanks so much

    ps i opened account (thanks to oddsportal so i thought it is safe) because they have good odds, but now they limit me. i have too much money on my balance now. what i can do? suggest?
    What limits have they placed on you?

  19. #19
    Joker10
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    Hello optional,
    they write to me this message:
    'Today you have reached the limit of bets you can place'.
    but i never place bet today!
    they are thieves.
    I think I have lost 1500 + 2000 more on my account (
    could u help me, please?

  20. #20
    Optional
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    Quote Originally Posted by Joker10 View Post
    Hello optional,
    they write to me this message:
    'Today you have reached the limit of bets you can place'.
    but i never place bet today!
    they are thieves.
    I think I have lost 1500 + 2000 more on my account (
    could u help me, please?
    Sure.

    You are welcome to fill out a sportsbook complaint: http://www.sportsbookreview.com/sportsbook-complaint/

    But you will need to provide better information than you are here. What do you mean by this line? "I think I have lost 1500 + 2000 more on my account". How do you not know how much is in your account?

  21. #21
    Joker10
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    Ok I try to explain better: 20 days ago I requested a withdrawal of 1,500£.
    besides, the bad thing is that now my balance is 2,000£, but they limit my bets, some days I can bet 0£ and a maximum of not more than 50£. So these 2,000£ are 'trapped'. Now I hope it is clear.
    Optional, you know these infamous bet2be? I dont trust the UK book, last year Canbet (those pigs) stolen me 3.000euros .
    I m going to fill a complaint, thanks so much

  22. #22
    Optional
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    Oh I see. You have rollover to complete.

    Yes fill in a complaint form and we should be able to find out what is happening for you at the very least.

  23. #23
    Joker10
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    Thank you very much.
    I hope it is not too late.
    they offer wrong odds and of course I took advantage.
    I shouldn't accumulate too much money.
    it is not a safe site

  24. #24
    Optional
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    Quote Originally Posted by Joker10 View Post
    Thank you very much.
    I hope it is not too late.
    they offer wrong odds and of course I took advantage.
    I shouldn't accumulate too much money.
    it is not a safe site
    Have they cancelled a bet too?

    Or are you saying you think that is why they are treating you this way? For betting on wrong odds?

    Make sure you explain there is 3 separate issues.

    1) 20 days since withdraw request
    2) The changing betting limits.
    3) The bet(s) on wrong odds.

  25. #25
    Joker10
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    yes they cancelled this bet:

    5 Jul 12:27 Tennis. International - Bastad ATP Qualifying Henrik Sillanpaa - Milos Sekulic
    5 Jul 15:45
    Win - Henrik Sillanpaa £50.00 3.9 Money Back

    I'd win that bet. there 'was no reason to cancel.
    they cancel the bet after the game had been played. it is too easy stolen my money.
    I wrote many emails but they never answered me.
    they must fail and pay us
    Last edited by Joker10; 09-07-14 at 06:15 AM.

  26. #26
    Joker10
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    they continue to ignore me. I wrote many emails to them but They never reply. someone have been paid by bet2be.com?
    help me please!

  27. #27
    BetOk
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    My adventure with the horrible book Bet2be has no end. A month ago I have taken advantage of the expert ap-intermediation of SBR to receive a withdraw from Bet2be. Today I am here again to ask for help. With bet2be I paid a total of about 400 pounds and taken 5 times for a total of 1650 pounds. Now I requested another 2 withdraw but in response I received an email in which they anticipated that the account has been blocked because it is inconsistent with the Regulation (summary: I bet from Italy and it is prohibited) Up to now, however, I bet. Now I can't contact them. The phone does not respond. I still have about £ 1600 in my account. How do I return my money?
    Do you know the background of this type? May refuse to pay me?
    Can I still submit a request for help to SBR?
    Until you lose accept it. When you win is no longer good ?. This is wrong.
    Last edited by BetOk; 09-11-14 at 07:32 AM.

  28. #28
    Optional
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    Quote Originally Posted by BetOk View Post
    My adventure with the horrible book Bet2be has no end. A month ago I have taken advantage of the expert ap-intermediation of SBR to receive a withdraw from Bet2be. Today I am here again to ask for help. With bet2be I paid a total of about 400 pounds and taken 5 times for a total of 1650 pounds. Now I requested another 2 withdraw but in response I received an email in which they anticipated that the account has been blocked because it is inconsistent with the Regulation (summary: I bet from Italy and it is prohibited) Up to now, however, I bet. Now I can't contact them. The phone does not respond. I still have about £ 1600 in my account. How do I return my money?
    Do you know the background of this type? May refuse to pay me?
    Can I still submit a request for help to SBR?
    Until you lose accept it. When you win is no longer good ?. This is wrong.
    Yes, please submit a new complaint form: http://www.sportsbookreview.com/sportsbook-complaint/

    I am putting together some information about Bet2be for management to look at today.

    They have too many complaints and are becoming less and less responsive right now.

  29. #29
    Joker10
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    finally today bet2be paid me :1.500£
    after 17 days and 1.000 emails... it's a miracle!


    in my balance now I have 2.500 £ and they dont allow me to place more bets, what i can do?
    i m from Italy too, BetOk, they never answered to my eamail, they are scammer

  30. #30
    Joker10
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    per BetOK

    ciao sei italiano anche tu?
    finalmente quei cani di bet2be oggi mi hanno accreditato i 1500pounds che avevo richiesto il 26agosto.
    ora ho ancora 2.500pounds sul conto, come faremo a farci dare i nostri soldi?
    tu sei sbr pro ,magari hai maggiori possibilitą di farti pagare.
    ma ti rispondono alle email quegli scemi?

  31. #31
    pkolo1
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    From today I blocked account on Bet2BE. Bookmaker does not want to pay the money relying on point. 5.11 of the Rules. wrote that I'm Pole and payment by this point is not entitled. Verified Account after sending documents. To date paid. written off, encouraged to play badly and verified settled bets. Now blocked account and stole balance.

  32. #32
    BetOk
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    I submit a new complaint form SRB
    Joker, if you are Italian you've got a big problem. They are very slow and reluctant to pay. They have asked me 3 times all the documentation and I had to ask the support of SRB before receiving my first whitdraw. They're just waiting for you lose. If you win their pull out every rule. Reliable websites that per rules don’t accept players leaving in Italy should not accept registration at the beginning.

    What they do is a fraud..

  33. #33
    Optional
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    Quote Originally Posted by Joker10 View Post
    finally today bet2be paid me :1.500£
    after 17 days and 1.000 emails... it's a miracle!


    in my balance now I have 2.500 £ and they dont allow me to place more bets, what i can do?
    i m from Italy too, BetOk, they never answered to my eamail, they are scammer
    Do you already have an SBR complaint open about this?

    If so, you need to email the person helping you and ask them what to do next.

  34. #34
    Joker10
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    Optional, I sent a complaint on sunday. you didn't answer yet but I solved the problem.

    Now i have another Big problem.

    betbe.com from today dont accept my bets.
    they never answer my email.
    i would try to lose all my balance but they don't allow me to place bet.
    My balance is 2487.48 £.

    I would like some advice: I should immediately request a new payout and close the damn account?
    Do I have to submit a new complaint?
    Last edited by Joker10; 09-11-14 at 02:05 PM.

  35. #35
    Joker10
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    BetOk,
    you have still pending payout with bet2be?
    they still allow you to place bet?
    they answer to your email?


    pkolo1,
    how much money they try to steal?
    you made a complaint on SBR?

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