1. 09-18-14 06:13 AM #71
    joeema
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    Quote Originally Posted by Joker10 View Post
    it is your first payout?
    yes it is
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  2. 09-18-14 06:15 AM #72
    joeema
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    Quote Originally Posted by Joker10 View Post
    hello joeema,
    what exactly is 'tax statement'?
    what did you send?

    maybe they ask also Social Security number, bank account number, height, weight, bra size of my woman ...
    It' s a joke!
    yea it is indeed a joke

    I gave them a copy of an official preliminary income tax payment. Stating how much you are expected to pay in tax. I guess that differs across countries
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  3. 09-18-14 07:46 AM #73
    Joker10
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    Optional ok thanks, i will send polite email to bet2be.com;

    It is strange 'cause my account was verified 2 months ago;
    they paid me last week, after 17 days I requested my first payout.
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  4. 09-18-14 07:59 AM #74
    Optional
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    I agree it sounds a little strange.

    Please keep us updated on how you all go.
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  5. 09-18-14 08:26 AM #75
    joeema
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    you cant keep wandering that it would be an ideal position for an identity theft. 5 different official documents needed
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  6. 09-18-14 10:52 AM #76
    Joker10
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    BetOk:

    Bet2be asked you this absurd tax payment?
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  7. 09-18-14 12:16 PM #77
    BetOk
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    Quote Originally Posted by Joker10 View Post
    BetOk:

    Bet2be asked you this absurd tax payment?
    no, they don't even respond my emails
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  8. 09-22-14 03:16 PM #78
    BetOk
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    hey guys, has anyone received responses from bet2be? They are actually escaped with the loot?
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  9. 09-22-14 04:07 PM #79
    Optional
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    I have a report of a player being paid yesterday.

    Waiting on responses to several complaint cases though.
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  10. 09-23-14 07:45 AM #80
    joeema
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    I asked for a withdrawal 6 days ago, with no action, and no response to emails
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  11. 09-23-14 09:19 AM #81
    joeema
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    from their newsletter:

    Please, note, that if you have faced with any payout delays, please contact us as soon as possible, using backoffice or e-mail. We may advise you to chancge payment method in order to speed up payout processing. Because of technical issues with payment systems, we have faced with delay with some players, that's why our team will be very happy to help all our players.
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  12. 09-24-14 11:27 AM #82
    Joker10
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    They approved my tax payment .
    so I sent email if I could request payout without any problems, no answer.
    I requested the payout of 1500 on 22 September.
    Obviously no answer.
    I bet about 30 pounds a day... I hope to loss all my balance
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  13. 09-28-14 12:14 PM #83
    joeema
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    How has your succesfull payout taken place?

    I made a withdrawal request on the 17. september. After my documents was confirmed

    I have written them almost every day since, and have not had any reply from them!

    Its really frustrating
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  14. 09-29-14 09:46 AM #84
    Joker10
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    hello joeema,
    my Withdrawal is 'Awaiting confirmation' from 22 september. I sent all documents and they approved me also tax payment.
    they never reply .
    Now i wait 10days then I make a new complaint.

    you're right it's really frustrating
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  15. 09-29-14 03:55 PM #85
    joeema
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    I actually meant the payout that you have completed succesfully

    I recieved an answer, and they said that they "hope my withdrawal will be processed soon".

    thats sounds like they are waiting to get some deposits to be able to withdraw?
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  16. 10-02-14 10:44 AM #86
    Optional
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    A player who has been waiting around 1 month reports being paid today.
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  17. 10-03-14 02:47 AM #87
    Joker10
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    Quote Originally Posted by Optional View Post
    A player who has been waiting around 1 month reports being paid today.

    well done Optonal

    so they pay, I still have the fear they're scammers.

    I wait for my payout, thanks
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  18. 10-03-14 05:09 AM #88
    matcyklop
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    They paid me too after almost a month
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  19. 10-06-14 01:15 AM #89
    joeema
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    can you share how you made them pay?

    what did you write to them, or did you take other means?
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  20. 10-06-14 08:15 AM #90
    Joker10
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    Some days ago I contacted Isle of Man Gaming Commission, they answered me but they don't do anything, they are worse than bet2be. They should guarantee and protect the players, but I dont'see my 1500pounds after 15 days of my withdrawal request.
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  21. 10-06-14 09:42 AM #91
    joeema
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    @ optional

    i filed a compliant here as well. Have you looked at it?
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  22. 10-06-14 11:36 AM #92
    Optional
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    Quote Originally Posted by joeema View Post
    @ optional

    i filed a compliant here as well. Have you looked at it?
    I cant tell unless you mentioned your forum name Joeema somewhere in the complaint.

    When did you submit it?
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  23. 10-07-14 02:22 AM #93
    joeema
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    Quote Originally Posted by Optional View Post
    I cant tell unless you mentioned your forum name Joeema somewhere in the complaint.

    When did you submit it?
    About a week ago. I dont think I mentioned my forum name
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  24. 10-07-14 11:17 AM #94
    BetOk
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    I also don't receive money for weeks and not even a response to my email. Basically bet2be is bankrupt or crook bookmaker. I hope SBR enter them in the blacklist so that they do not cheat other players like us.
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  25. 10-07-14 12:43 PM #95
    Optional
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    Quote Originally Posted by joeema View Post
    About a week ago. I dont think I mentioned my forum name
    I sent you a PM
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  26. 10-07-14 01:08 PM #96
    bilbaobaggins
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    Anyone with problems should contact the IOM gaming commission - Any operator with an IOM license has to comply with the player protection scheme. You can read it in the link below. Also on the page is a complaints procedure and a link to their complaints form. Unless they've shut up shop and done a runner, you should all get your money eventually (if there is nothing dodgy about the claims).

    http://www.gov.im/gambling/players.xml
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  27. 10-07-14 05:17 PM #97
    Simak84
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    I'm waiting and waiting, since August 14 for a payout of 900+ pound. They simply ended up writing "payment failed" for my first two payout requests. On September 21, I requested the money again and of course it's still pending.

    In the meantime they didin't answer any mails or "contact tickets", but sent me this ridiculous tax statement request. I uploaded some tax document that has my address on it, and by now I have sent 4 documents, each one was accepted.

    I just wrote to them again and I guess will contact the commission in a couple of days, if again bet2be don't answer my questions.
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  28. 10-07-14 05:37 PM #98
    Optional
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    They are definitely getting slower not faster with sorting these out. Which is a bad sign.

    They did seem genuine about getting all the slow pays and other problems fixed at first too.

    But now I have growing doubts.

    Requests for proof of income source is way over the top as an excuse to delay things.
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  29. 10-08-14 08:01 AM #99
    Joker10
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    Guys, there is hope for us

    Today, after about 20 days of silence on the part of bet2be, they wrote me this email:

    "Hello.
    We will process your payout in nearest time.
    Sorry for any inconvenience.
    Kind regards."


    Now let's see ...
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  30. 10-08-14 11:39 AM #100
    Joker10
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    Today bet2be he really wants to write, another email:

    " Dear sir!
    we have a little technical bag with payment systems. We are resolving this problem. I hope that during 2 week we will do it.
    sorry for this..Don't worry, we will approve your withdrawal 100%.
    Goog luck in betting with us!"


    they have written to you?
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  31. 10-08-14 04:13 PM #101
    Optional
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    Yes, they have been giving similar assurances since the start.
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  32. 10-08-14 06:35 PM #102
    Simak84
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    A quick useless email answer from yesterday:

    "Hello.

    We will try to expedite the process.

    Kind regards."
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  33. 10-08-14 07:23 PM #103
    Optional
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    Good to hear they acknowledging some of you again.

    Fingers crossed that they can actually get some payments happening again as well now.
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  34. 10-09-14 06:25 AM #104
    joeema
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    I have had precisely the same answers. I find it very ironic that they "hope" to soon complete my withdrawal, or will try to expetiate the process

    seems very much as they are waiting for deposits to be able to withdraw
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  35. 10-09-14 01:18 PM #105
    BetOk
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    We got to the ridiculous. Today they write to me this

    ---hello xxx! We can't to get out your money because - Upload passport with your face (like selfie) for verification.---I do not know whether to cry or laugh.
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