1. #1
    consultantjeff
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    Sportsbook.com Stole $8,000 From Me

    I opened an account with Sportsbook in early 2008 and over several months deposited $5,000. By early 2009 the account had grown to over $8,000. I thought it was time to withdraw winnings, and began the process of becoming approved for wire transfers, not wanting to risk it with a check of theirs after reading so many horror stories.

    For weeks I went back and forth with Sportsbook providing copies of utility bills, my passport, drivers license, copies of ************, copies of bank statements, copies of blank checks, etc., in order to become 'eligible' to get my own money via a wire transfer.

    As the months passed I had opened up new accounts offshore to facilitate a more active betting life, away from the prying eyes of the USG. As is Sportsbook's tendency, every few weeks they reset the process and pretend to never have heard from me before, so in August I began the process again with providing new wire transfer information and bank statements, which they ultimately rejected because the account-a trust account I setup offshore to use to park my bankroll-was not in my name.

    So I opened a new account in the US with BofA, sent all the documentation to Sportbook and requested a payout. They eventually approved me for their wire transfer and approved my withdrawal request.

    A week later they informed me that my bank had rejected the wire transfer because the information I provided was wrong. I double checked the information I provided, contacted my bank and verified it, and determined that not only was the information I provided correct, but the bank does not reject wire transfers as long as the account number is correct. As my banker said, "We received thousands of wire transfers every day, with misspellings, an initial missing, a junior or senior missing or added where it shouldn't be, personal deposits into corporate accounts and vice versa, and accounts in joint names where the transfer is in one person's name. Whoever is telling you we rejected it is lying".

    Of course, that was no surprise and I told Sportsbook as much. Their response? "Send us your bank statement and we'll set you up for a wire transfer". In the last month I've gone round and round with them, I send a document, they approve it, then reject the wire transfer for some reason, then we start over again, as though we're having the conversation for the first time.

    I even offered to fly to Sportsbook.com HQ and meet them in person and collect my account balance in cash, which of course they ignored. Someone on another forum suggested I contact SBR about it, but they said I need to provide the documents the Sportsbook requested. (!)

    Bottom line? I've been trying since Spring to get my money out of Sportsbook and they're not going to give me a penny.

  2. #2
    MichaelC
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    Fill out a complaint form here immediately.

  3. #3
    big joe 1212
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    Is there any other methods they provide other than wire or checks?
    Do they offer ** W/U where you can get 1k a day?

  4. #4
    consultantjeff
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    Quote Originally Posted by MichaelC View Post
    Fill out a complaint form here immediately.
    Michael, I did that weeks ago. The response was "We can't help you, you need to provide them the documents they request".

  5. #5
    consultantjeff
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    Quote Originally Posted by big joe 1212 View Post
    Is there any other methods they provide other than wire or checks?
    Do they offer ** W/U where you can get 1k a day?
    No. They offer other withdrawal options, but only if you've used that method to make a deposit. As if I would throw away more money anyway...

  6. #6
    MichaelC
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    Maybe Justin or one of the other mods will see this and be able to shed light on it. Maybe point out to them that you have met the books requirements and now they are clearly in the wrong. Obv. if you have provided the documents then you are being straight up with them and they need to pay you.

  7. #7
    HedgeHog
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    SB.com stole 9k from me 2 years ago. Kindly wait until I get paid first.

  8. #8
    CollegePro
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    what is up with all these books stealing money lately??? I used to work at bank so I know they don't USUALLY reject the wire transfer. but I have seen wire transfer being rejected before though. I don't use sportsbook.com nowadays but back in the days, when they had a problem with their processor, I had to wait over 6 months to get my wire transfer. I eventually got my money though. So hope you can get your money soon.

  9. #9
    Halifax
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    You'll likely get paid at some point.

    If / when Sportsbook.com / EFS decide to stiff you, they don't beat around the bush and pretend that they're trying to get your withdrawal processed.

    If they're stealing from you, you usually find out when you check your account balance (usually triggered by a withdrawal request) and see that your balance is $5K ... $10K ... $20K less than it was a couple of days earlier. And if you contact them to ask them why the account balance is lower than it used to be, they will tell you that they are stealing your money (for Reason X, Reason Y, etc.).

    If they're still telling you that they're trying / willing to process your withdrawal, you're probably OK.

  10. #10
    trixtrix
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    sb.com stole either 4k or 6k from me, it's been so long i forgot what the amount was and already written off the loss

  11. #11
    noyb
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    first of all, giving them a bank account to send the money to offshore in someone else's name obv didn't speed things up and could have well send out some seriously warning signals which must have additionally delayed this whole process. that wasn't a very smart move on your part.

    the rest of the delay is on them obviously. the wire might have in fact been rejected, i'm not US but my bank has randomly rejected wires for minor discrepancies and accepted wires which were plain wrong. sportsbook.com not admitting or denying the wire was even rejected tells me you likely didn't get past the cs-lady who didn't have a clue and just talked out of her ass.

    now, since all of this is behind you, ask sbr to intervene and i'm sure you'll get paid. the topic title assuming they "stole" from you is a bit premature imo, altough they're obviously annoyingly slow and incompetent, but that's a common trait among a lot of books.

  12. #12
    BigWoolyMammoth
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    would love to hear why your complaint to sbr was shot down so fast. was it justin?
    dont complain to much in here about a book lying to you, you will not get much love unfortunetly. I on the other hand, feel your pain.

  13. #13
    BigWoolyMammoth
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    hey noyb, if he has been waiting since SPRING to get fuggin paid, I doubt he is
    "a bit premature " to call this money "stolen". IMO

  14. #14
    Peep
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    Quote Originally Posted by BigWoolyMammoth View Post
    would love to hear why your complaint to sbr was shot down so fast. was it justin?
    dont complain to much in here about a book lying to you, you will not get much love unfortunetly. I on the other hand, feel your pain.
    Sadly, SBR can't get anyone paid, ever.

    What they can do is
    1) Provide a forum where you can put your complaint out without censorship and
    2) Use whatever contacts they have to help out if they feel you are in the right.

    Either way, you are on your own. Sooner you realize that, the better off you will be. There ain't no little fairy princess here going to come down and sprinkle some powder so you can get paid.

    Dimeline has owed me 2K for a check they bounced back in July for what, four months now? Neither I nor SBR can do a damn thing about it.

  15. #15
    Doug
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    lots of stories like this about this book. I quit playing there when Neteller tanked, glad I did !

  16. #16
    PAPSMEAR
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    Betus did the same thing to me albeit for a shorter period (about a month of shenanigans) but I eventually got paid

  17. #17
    Nguyen
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    These books are not out there to steal money. They make tons of money from people losing on your sites. When requesting a wiretransfer, make sure to use the correct routing number, my friend. There are two type: international, and domestic routing number. If you provide SB.COM with a domestic number, then the wire transfer will not go through. Double check this with your bank. I've played with SB.COM in the past, they're not in business to scam people. Don't worry too much.

  18. #18
    blix177
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    I say invest in a AK49 go down there and go Postal on those ****s

  19. #19
    consultantjeff
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    Quote Originally Posted by noyb View Post
    first of all, giving them a bank account to send the money to offshore in someone else's name obv didn't speed things up and could have well send out some seriously warning signals which must have additionally delayed this whole process. that wasn't a very smart move on your part.
    It's my account, in my trust name. It's my money-they should send it wherever I tell them to. But I agree they'll use any excuse.

    Quote Originally Posted by noyb View Post
    the rest of the delay is on them obviously. the wire might have in fact been rejected, i'm not US but my bank has randomly rejected wires for minor discrepancies and accepted wires which were plain wrong. sportsbook.com not admitting or denying the wire was even rejected tells me you likely didn't get past the cs-lady who didn't have a clue and just talked out of her ass.
    I do 3-5 wires a month domestically, another couple a month internationally, and have since 1997. I've never had a wire rejected by any bank.


    Quote Originally Posted by noyb View Post
    now, since all of this is behind you, ask sbr to intervene and i'm sure you'll get paid. the topic title assuming they "stole" from you is a bit premature imo, altough they're obviously annoyingly slow and incompetent, but that's a common trait among a lot of books.
    I've asked SBR to help, either they won't or can't. It's been six months, they obviously aren't sending the money.

  20. #20
    consultantjeff
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    Quote Originally Posted by BigWoolyMammoth View Post
    would love to hear why your complaint to sbr was shot down so fast. was it justin? dont complain to much in here about a book lying to you, you will not get much love unfortunetly. I on the other hand, feel your pain.
    Someone on another forum had suggested SBR could help, so maybe my expectations were too high. I admit I expected them to at least read my summary. Why invite complaints?

    I think the money is gone, my experience in business over the years has been that when there is geographical distance between the two parties and more than 30 days goes by without a plausible explanation, you're not getting your money. So, I have nothing to lose by going public and perhaps someone else will avoid a loss.

    There's a small chance I can get an attorney in Malta to act on my claim and go after Jassy, but I'll be looking at spending more money without a very uncertain outcome.

  21. #21
    noyb
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    Quote Originally Posted by consultantjeff View Post
    It's my account, in my trust name. It's my money-they should send it wherever I tell them to.

    I've asked SBR to help, either they won't or can't. It's been six months, they obviously aren't sending the money.
    on the trust thing: i disagree. it might be your money, but a book rejecting to pay to an account in another name is quite common. accounts are hacked every day, do you really want books to just sendfunds to whatever bank account in whatever name in whatever country? no idea where these guys have their license, but in a jurisdiction like malta books aren't even allowed to do this (whether this is enforced is another matter)

    anyway, what did sbr tell you exactly as to why they can't help you?

  22. #22
    consultantjeff
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    Quote Originally Posted by noyb View Post
    on the trust thing: i disagree. it might be your money, but a book rejecting to pay to an account in another name is quite common. accounts are hacked every day, do you really want books to just sendfunds to whatever bank account in whatever name in whatever country? no idea where these guys have their license, but in a jurisdiction like malta books aren't even allowed to do this (whether this is enforced is another matter)

    anyway, what did sbr tell you exactly as to why they can't help you?
    Noyb, if a sportsbook said, "We won't allow you to withdraw to an account unless that account is titled in exactly the same was as your account with us", then that would be a reasonable policy. But to not disclose and then enforce the rule is duplicitous.

    Besides, they've got every imaginable form of ID, they have my bank statements, they have the trust formation documents, they have my signature and the attorney's signature on the trust documents, they know the account is mine, so it's not a question of identity theft. (Surely I'm not the first professional gambler to think about keeping winnings off shore?)

    Besides, I gave that up as I mentioned in the original post and reverted to a personal account in my name in the US.

    The SBR rep literally told me they couldn't do anything to help if I wouldn't give the book the right documents. Clearly they hadn't read my complaint or any of the emails I forwarded them from sportsbook.com, where one day they acknowledge the receipt of documents, say I'm setup on wire transfer, then the next day tell me that I must send in a bank statement to get setup on wire transfer, etc.

    I bet you next week they'll respond to an email telling me that to get setup for wire transfer I have to supply a bank statement or voided check. There will be zero acknowledgment that we've been through this for months. It's the same as a ponzi; if the player loses the bet, the book wins, if the player wins the bet, the book wins because they're not going to cash you out.

  23. #23
    durito
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    get a use my wallet account and get your money out in <24 hours

  24. #24
    GELATINOUS CUBE
    SBR's 94.4% handicapper
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    Damn, jeff are you serious? 8000 is a lot.

    THEY'RE IN THE OASA PLANT IN SAN JOSE COSTA RICA'S INDUSTRIAL AREA. IT'S GUARDED AND GATED, BUT THE WORKERS GET OFF WORK AT 5 OR 6, SO YOU CAN CATCH THEM OUTSIDE. IF YOU WANT.

    OR, TRY A BUNCH OF SMALL FEDEX CHECKS. JUST GET OUT 4 OR 500 EVERY MONTH OR SO. THEY'LL MAIL IT EVENTUALLY IF YOU TRY THIS, AND BE NICE AND SPEAK SPANISH.

    DURITO KNOWS HIS SHIT, IF YOU CAN GET A *********** ACCOUNT IN YOUR COUNTRY (PROBABLY NOT).

    THEY JACKED MY FUTURES BETS WHEN THE BANNED ME FOR BEING TOO HIGH-PERCENTAGE, BUT I'LL GET IT EVENTUALLY. LIKE JUST TAKING THEIR CHAINS OR WHATEVER WHEN I SEE THEM.

    JUSTIN7 KNOWS THE SPORTSBOOK CSR'S. SO KISS HIS ASS MAYBE.

    YOU'RE POST KINDA SMELLS LIKE BULLSHIT THOUGH JEFF, BUT MAYBE NOT.

    I'M JUST GLAD TO BE FUKKIN DONE WITH SPORTSBOOK.COM AND WITH A LEGIT BOOK.

  25. #25
    GELATINOUS CUBE
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    Of course, it be better to get an informer to go in as a csr and find out who the big bosses are. They have connections here in the states. But i'm over it. Have a great halloween everyone!

    A lot of posts though saying sb.c jacked them for 1000s,... Must be some truth to this...

  26. #26
    WileOut
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    Quote Originally Posted by Peep View Post
    Sadly, SBR can't get anyone paid, ever.

    What they can do is
    1) Provide a forum where you can put your complaint out without censorship and
    2) Use whatever contacts they have to help out if they feel you are in the right.

    Either way, you are on your own. Sooner you realize that, the better off you will be. There ain't no little fairy princess here going to come down and sprinkle some powder so you can get paid.

    Dimeline has owed me 2K for a check they bounced back in July for what, four months now? Neither I nor SBR can do a damn thing about it.
    Of course you won't get paid, Dimeline is rated D-. SBR has ratings for a reason and over the course of my relatively short 'online gambling forum career' I have noticed from reading thousands of threads at all the different forums that the higher the ranking on SBR, the better the book is going to be. And vice versa.

    If you deal with books in the A to A+ area (which there are plenty) you will never have payout issues, and if you do SBR will easily get your money paid.

    You are a smart guy and own your own forum right? Why would you play with a D- book?

  27. #27
    pokerplayer22
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    Quote Originally Posted by GELATINOUS CUBE View Post
    THEY'RE IN THE OASA PLANT IN SAN JOSE COSTA RICA'S INDUSTRIAL AREA. IT'S GUARDED AND GATED, BUT THE WORKERS GET OFF WORK AT 5 OR 6, SO YOU CAN CATCH THEM OUTSIDE. IF YOU WANT.

    OR, TRY A BUNCH OF SMALL FEDEX CHECKS. JUST GET OUT 4 OR 500 EVERY MONTH OR SO. THEY'LL MAIL IT EVENTUALLY IF YOU TRY THIS, AND BE NICE AND SPEAK SPANISH.

    DURITO KNOWS HIS SHIT, IF YOU CAN GET A *********** ACCOUNT IN YOUR COUNTRY (PROBABLY NOT).

    THEY JACKED MY FUTURES BETS WHEN THE BANNED ME FOR BEING TOO HIGH-PERCENTAGE, BUT I'LL GET IT EVENTUALLY. LIKE JUST TAKING THEIR CHAINS OR WHATEVER WHEN I SEE THEM.

    JUSTIN7 KNOWS THE SPORTSBOOK CSR'S. SO KISS HIS ASS MAYBE.

    YOU'RE POST KINDA SMELLS LIKE BULLSHIT THOUGH JEFF, BUT MAYBE NOT.

    I'M JUST GLAD TO BE FUKKIN DONE WITH SPORTSBOOK.COM AND WITH A LEGIT BOOK.

    Beat Sportsbook.com to the punch...Offer Justin more money under the table than they do and you might have an outside shot of getting his help. If you are too late with this, then you will be on your own as far as trying to get your money....Good Luck!!!

  28. #28
    consultantjeff
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    Quote Originally Posted by GELATINOUS CUBE View Post
    THEY'RE IN THE OASA PLANT IN SAN JOSE COSTA RICA'S INDUSTRIAL AREA. IT'S GUARDED AND GATED, BUT THE WORKERS GET OFF WORK AT 5 OR 6, SO YOU CAN CATCH THEM OUTSIDE. IF YOU WANT.

    OR, TRY A BUNCH OF SMALL FEDEX CHECKS. JUST GET OUT 4 OR 500 EVERY MONTH OR SO. THEY'LL MAIL IT EVENTUALLY IF YOU TRY THIS, AND BE NICE AND SPEAK SPANISH.

    DURITO KNOWS HIS SHIT, IF YOU CAN GET A *********** ACCOUNT IN YOUR COUNTRY (PROBABLY NOT).

    THEY JACKED MY FUTURES BETS WHEN THE BANNED ME FOR BEING TOO HIGH-PERCENTAGE, BUT I'LL GET IT EVENTUALLY. LIKE JUST TAKING THEIR CHAINS OR WHATEVER WHEN I SEE THEM.

    JUSTIN7 KNOWS THE SPORTSBOOK CSR'S. SO KISS HIS ASS MAYBE.

    YOU'RE POST KINDA SMELLS LIKE BULLSHIT THOUGH JEFF, BUT MAYBE NOT.

    I'M JUST GLAD TO BE FUKKIN DONE WITH SPORTSBOOK.COM AND WITH A LEGIT BOOK.
    Why would I waste my time on a forum complaining about someone stealing from me if it were BS? What could I possibly have to gain?

    Anyone doubts me send me a PM with your email and I'll forward however many emails from Sportsbook you'd like to have.

    Sportsbook says *********** is not an option for me. I told them I have a residence in another country, and asked if I could get it using that address. They said no, so I asked if I changed my account information to reflect my residence in the other country, they said no.

  29. #29
    consultantjeff
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    Quote Originally Posted by pokerplayer22 View Post
    Beat Sportsbook.com to the punch...Offer Justin more money under the table than they do and you might have an outside shot of getting his help. If you are too late with this, then you will be on your own as far as trying to get your money....Good Luck!!!
    Now that's an idea...I'll glad pay a bounty. Anyone interested contact me with details of your plan.

  30. #30
    durito
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    *********** for players in the usa.

    you have a vip, carib or intertops account?

  31. #31
    Peep
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    I think I will get paid by Dimeline Wileout, a few players have already.

    It is a risk/reward ratio type of business. IF I get stiffed by dimeline, it will be the first book to get me since Aces Gold way back when. I have played at a lot of "D" type books, who have paid me fine, and avoided the Betonsports and Cascades, who were "forum rated".

    Always a gamble. Books, unless they are outright scammers (and mose aren't) will pay if they can afford to, if only to stay in business.

  32. #32
    bettilimbroke999
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    I'll never understand keeping thousands of dollars in D and F rated books, do u guys love gambling so much that you dont mind gambling with whether you'll be paid or not, how many horror stories and guys gettin fuked out of a fortune do u need before you stick to A or at least B books?

    Once in a blue moon an A or B stiffs but fuk these D and F scambooks are rated so low bc they're extremely high risk for stiffing

    http://www.sportsbookreview.com/sbr/sportsbook.com/ tells you all you need to know

  33. #33
    Boddhissatva
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    I received a check from Sportsbook for 1300 last summer...

    no problems...

    Check didn't bounce.

    Best of luck to you.

  34. #34
    consultantjeff
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    Quote Originally Posted by bettilimbroke999 View Post
    I'll never understand keeping thousands of dollars in D and F rated books, do u guys love gambling so much that you dont mind gambling with whether you'll be paid or not, how many horror stories and guys gettin fuked out of a fortune do u need before you stick to A or at least B books?

    Once in a blue moon an A or B stiffs but fuk these D and F scambooks are rated so low bc they're extremely high risk for stiffing

    http://www.sportsbookreview.com/sbr/sportsbook.com/ tells you all you need to know
    Your advice presumes someone is a) aware of SBR and b) the book in question was ranked that way at the time.

  35. #35
    Halifax
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    Request a cheque (or cheques) to be sent to your U.S. address (that they presumably have on file).

    Then, when you receive the cheques, it`s up to you ... cash them in the U.S., or physically take (or send) them to the offshore bank. If you deposit the cheques at the offshore bank, there will be no paper trail in the U.S. (as there would be with a wire).

    Make photocopies of the cheques. If the cheques bounce, which they probably won`t, then contact Sportsbook.com and they will reissue the cheques.

    I have probably received 30 or so cheques from them over the last 2 or 3 years. Three or four bounced (all from one processor) ... a bit of a pain in the ass to request them and wait all over again, but they reissued them and sent them again ... the rest of them all cleared.

    Assuming that $8,000 is a fairly significant amount of money to you, then it`s worth your while to go through the motions and get your money.
    Last edited by Halifax; 11-04-09 at 12:29 PM.

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