Sportsbook Review: Sportsbook.com

1/29/2012 06:25 PM
sportsbook.com dispute update
On December 30th, SBR reported that a sportsbook.com (SBR rating D-) player owed $6,800 had his withdrawal delayed due to insufficient proof of ID. The player is now claiming that his funds have still not been received, and that sportsbook.com (ag) asked for a banking statement. The player says that he provided the requested statement three weeks ago, and claims to still be in the dark at the status of his payment request. The player notes that he has been attempting to receive payment off and on since July of 2011. SBR is following up with management.

On January 11th, 2012, SBR reported that a sportsbook.com player has been owed $19,800 since October. The player requested two withdrawals for $9,900. SBR noted that sportsbook.com has increased their average payout time-frame to six to eight weeks, causing anxiety amongst players. This payment dispute remains unresolved. The following week, SBR reported that a player who requested a total of $4,917 had not been paid for nine weeks.

sportsbook.com players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.

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1/26/2012 06:03 PM
YouWin wagering dispute
A YouWin (SBR rating D+) player wagered O106 on the Tulane vs SMU basketball game on 1/25/2012. The player claims the odds were in-line at the time, however the player was only refunded the risk amount for his bet. The player states that YouWin alleged a technical error caused the bet to be declared void. SBR is following up on this sportsbook complaint.

On January 5th, 2012, SBR reported that YouWin confiscated €14,677 from players in 2011.

YouWin Sportsbook is a Malta-based operation that is licensed by WinUnited Ltd. WinUnitedLtd. also powers the non-US sportsbook.com (SBR rating D-).

UPDATE: Management explained that the match was incorrectly graded as abandoned, and states that the mistake was rectified at 23:29ET and all winning bets including the punter who filed the complaint were properly settled. SBR considers this dispute closed.

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1/14/2012 01:07 PM
sportsbook.com player waiting nine weeks for payment
A sportsbook.com (SBR rating D-) player tells SBR that he has not been paid within the company's six to eight week time-frame. The player has two pending requests—$2,500 and $2,417—requested November 8th and 9th that haven't been paid. The player has three additional requests that are on week six. SBR is asking management for an update.

On 11 January 2012, SBR reported that a sportsbook.com (ag) player was owed $19,800 since October. Management addressed this complaint with SBR, saying the player would be sent two bank payments next week. SBR will update as the player confirms payment.

sportsbook.com (ag) players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.

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1/11/2012 01:49 PM
sportsbook.com player owed $19,800 since October
A sportsbook.com (ag) player writes SBR with a payment dispute. The player requested two withdrawals in October 2011 for $9,900 each. sportsbook.com (SBR rating D-) recently updated their payment time-frame to six to eight weeks. The player points out that he has been waiting in excess of the posted time. On June 3rd, SBR reported that management would attempt to fast-track payment for a player also waiting longer than advertised.

sportsbook.com moved their non-US players to Global.sportsbook.com, an operation headquartered in Malta; one that is managed by YouWin Ltd. SBR reported on 28 September 2011 that players with pending wagers had their bets cancelled, an unethical decision that caused a great deal of criticism. sportsbook.com later redacted its initial letter to players with a few conditions. sportsbook.com's US operation is based in Costa Rica.

sportsbook.com (ag) players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.

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1/3/2012 05:26 PM
sportsbook.com addresses payment dispute
sportsbook.com (SBR rating D-) management says the player from SBR's December 25th report will receive payment soon. After winning a $48,000 parlay, the player requested his balance on November 8th, 2011. He learned that the time-frame on payments available to him increased to six to eight weeks. The player wrote to SBR on December 25th indicating that no payments have been received. sportsbook.com will attempt to expedite payment to the player to make up for the tardy processing. SBR will update this report once the player confirms payment.

sportsbook.com (ag) players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.

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12/30/2011 12:13 PM
sportsbook.com payout dispute update
SBR reported on October 25th, 2011 that a sportsbook.com (SBR rating D-) player was having difficulty withdrawing $6,800. On November 1st, an update report was published to highlight sportsbook.com management addressing the complaint. sportsbook.com stated the player's request had been unsuccessful due to not providing adequate ID documents. The player states the payment has failed again. SBR is following up on the complaint.

On September 28th, 2011, SBR published a report that sportsbook.com moved non-US players to Global.sportsbook.com - an operation headquartered in Malta that acts as a sublicense to WinUnited Ltd, the company which powers online bookmaker Youwin Sportsbook (SBR rating D-).

sportsbook.com players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst.

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12/25/2011 07:52 PM
sportsbook.com payout feedback wanted
A sportsbook.com (SBR rating D-) player who won a $48,000 parlay on a $20 wager writes in with feedback. The player states that a month prior to hitting the parlay, a $2,500 payout was fulfilled in three weeks. After making the huge score, the player claims that sportsbook.com told him their payout timeframe had been increased to 6-8 weeks. The player has requested the entirety of his balance on November 8th, 2011 and has yet to receive any of the payments. sportsbook.com players that have waited in excess of the extended time-frame are asked to write to help@sportsbookreview.com.

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11/6/2011 10:32 PM
YouWin Sportsbook tennis wagering dispute
A YouWin Sportsbook (SBR rating D+) player writes in with a tennis wagering dispute. The player wagered €125 on under 19.5 games in the Bartoli vs Garrigues WTA match which took place on November 4th, 2011. With the match tied at one set a piece, Bartoli retired one game into the third set, making Garrigues the victor. The official scoreline read 4-6, 7-6, 1-0 for Garrigues. A total of 24 games were played in the match (the player's wager was under 19.5 games); however YouWin Sportsbook has the following rule pertaining to how retirements affect total game markets:


Despite the wordage of the above rule, YouWin Sportsbook graded the player's wager as a loss. SBR will ask YouWin to correct its settlement for affected players' wagers. | Youwin player comments

YouWin Sportsbook is a Malta-based operation that is licensed by WinUnited Ltd. WinUnitedLtd. also powers the non-US sportsbook.com (SBR rating D-).

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11/1/2011 07:39 PM
sportsbook.com dispute update
sportsbook.com (SBR rating D-) management has addressed the payment dispute reported by SBR on October 25th, 2011. In that dispute, SBR reported that a player filed a payout complaint after a withdrawal of $6,800 was cancelled. The player stated that the funds were placed back into his account, however the player failed to communicate that the reason behind that was sportsbook.com requested additional documents to verify his identity. Management confirms that there is currently no pending withdrawals from the player.

On September 28th, 2011, SBR published a report that sportsbook.com moved non-US players to Global.sportsbook.com - an operation headquartered in Malta that acts as a sublicense to WinUnited Ltd, the company which powers online bookmaker Youwin Sportsbook (SBR rating D-).

sportsbook.com players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst. | Discuss sportsbook.com move

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10/25/2011 06:04 PM
sportsbook.com player submits withdrawal complaint
A sportsbook.com (SBR rating D-) player submits a payout complaint. The player tells SBR that he has three pending withdrawals for $2,500 each. The player says that his initial payout requests were canceled in June with the funds credited back into his gaming account. On October 22nd, SBR reported that a player who made a withdrawal of $6,800 on July 22nd, 2011 also had his payout canceled with the funds placed back into the account. | sportsbook.com player complaints

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10/22/2011 01:18 PM
sportsbook.com player's botched withdrawals history
A sportsbook.com (SBR rating D-) player submits a payment complaint. The player writes that he originally asked for a $6,800 withdrawal on July 22nd, 2011 - that payment was never made by sportsbook.com, and the funds were credited back to his gaming account. The player resubmitted his withdrawal on August 20th, 2011. The player states that his payout request was again canceled due to alleged processor problems. The player's third withdrawal request was later made on October 6th, 2011 - sportsbook.com quoted a time-frame of six to eight weeks for his funds to be received. Though the request is within the given time-frame, the player has grown uneasy that this latest, third consecutive request might be voided. SBR is following up with management. | sportsbook.com recent news

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10/13/2011 06:18 PM
sportsbook.com player confirms payment
A sportsbook.com (SBR rating D-) player confirms receiving payment. The player filed a sportsbook complaint through SBR on October 8th indicating that he had been unable to withdraw a balance of $2,500 for four months. The player explained that he had tried through a number of sportsbook.com (ag) methods, only to stall on each attempt. After SBR contacted management, it was stated that the players funds had in fact been re-sent.

On September 28th, SBR reported that sportsbook.com moved non-US players to Global.sportsbook.com - an operation headquartered in Malta and acting as a sublicense to WinUnited Ltd, which powers online bookmaker Youwin Sportsbook (SBR rating D-). sportsbook.com caused controversy at the time of announcement as its lengthy email to players stated that futures bets would not be honored, a decision which was later adjusted after SBR connected with a Non-US Sportsbook manager. You can read more about the canceled wagers situation in this Sportsbook Review report.

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10/11/2011 10:00 AM
sportsbook.com reinstates futures wager
A sportsbook.com (SBR rating D-) player who was moved over to the operation's new Malta-based website, Global.sportsbook.com had his futures wager reinstated. The player followed sportsbook.com (ag) instructions to request his pending wagers be honored. sportsbook.com initially surprised thousands of non-US based players by sending an email informing them that non-US operations would be moved to the new website Global.sportsbook.com, which is headquartere in Malta. The players were required to register new accounts to have their balances transferred over. The email stated that all pending wagers, including futures had been voided.

The new operation carries a sublicense from Win United Ltd., the gaming company which powers YouWin Sportsbook (SBR rating D-). Day to day operations are managed by YouWin executive "John", who also discusses player disputes with Sportsbook Review.


sportsbook.com players with feedback or complaints are asked to submit a sportsbook complaint form, or dial 1-830-255-4677 during normal business hours to speak with a Sportsbook Review dispute analyst. | Discuss sportsbook.com move

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10/7/2011 03:40 PM
sportsbook.com player submits pending wagers dispute
A sportsbook.com (SBR rating D-) player who had four pending wagers canceled when the non-US operations moved to Malta writes in. The player tells SBR that he had four pending parlays worth a total of $400 which were voided. On 9/30, SBR reported that players who had wagers were asked to write into Sportsbook Review so that assistance could be provided. The YouWin Sportsbook (SBR rating D-) manager tasked with overseeing the Global.sportsbook.com operations in Malta informed SBR that players could request to have their futures bets reinstated.

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9/30/2011 12:27 PM
sportsbook.com players with canceled futures, contact SBR immediately sportsbook.com (SBR rating D-) non-US players update.

SBR has spoken with one of the sportsbook.com non-US managers, who also manages the YouWin (SBR rating D-) brand, concerning the news that players who were transferred over to Global.sportsbook.com once the non-US brand moved to Malta would lose their futures wagers. The manager told Sportsbook Review that the decision was made to extend players a conditional offer to have their futures bets restored. Players with canceled futures are asked to contact SBR immediately, either through sportsbook complaint form or by writing directly to help@sportsbookreview.com.

On September 28th, SBR reported that sportsbook.com redirected its entire non-US player base to register at new website, Global.sportsbook.com. sportsbook.com will continue to manage its US players from Costa Rica, while the non-US arm will be operated out of Malta. sportsbook.com Non-US is licensed under Win United Ltd., the gaming company which powers YouWin Sportsbook. WinUnited Ltd is licensed to operate as a gaming company by the Lotteries and Gaming Authority (LGA) of Malta.

In typical sportsbook.com fashion, the controversial gaming company announced to non-US players via email that their pending wagers would not be honored. The decision sparked outrage amongst players, as did the announcement that cash bonuses would also be forfeited if a withdrawal was requested within 60 days of the new player accounts creation.

During its long email to players, sportsbook.com also claimed that it would round up currency conversion so that accounts in dollars would receive more than what the exchange rate dictates. However, on September 30th a player filed a sportsbook complaint through SBR indicating that he believes to be shorted $1,700 after having the transfer made to his new account. The player held a balance of $10,700 at sportsbook.com. SBR is following up on this player's claim with management, and asks players with similar complaints to contact SBR.

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9/28/2011 06:25 PM
sportsbook.com moves non-US players to Global.sportsbook.com
sportsbook.com (SBR rating D-) is now redirecting non-US players to Global.sportsbook.com. sportsbook.com (ag) fired off an email this morning advising players that their accounts would be moved to the new, Malta-based platform. Global.sportsbook.com is officially part of WinUnited Ltd., a gaming company licensed by the Lotteries and Gaming Authority (LGA) of Malta. WinUnited Ltd. is most known for powering YouWin sportsbook (SBR rating D-). A sportsbook.com (ag) manager confirmed to SBR that US-based players are not impacted by the move.

In its 1,000+ word email to international players, the sportsbook declared that rollovers would be waived on outstanding bonus cash with the condition that players not request payment for sixty days. If a player requests payment prior to then, he would be forfeiting the bonus amount entirely. The sportsbook is essentially holding players funds hostage and forcing them to sit on their balances without losing their earned bonus cash. The email went on to state that pending wagers would not be honored. The unethical decision to void player wagers is one of many the sportsbook.com Group has made over years, along with debiting $150,000+ in correlated parlay winnings from players five years ago.

Feedback from sportsbook.com's non-US players

A sportsbook.com (ag) player based in Canada wrote SBR today with concerns over his $2,070 balance. The player attempted to log into his account this morning and found that it was disabled. The player was told that as a non-US resident, he would have to log into the new Global.sportsbook.com site to register an account, and then be transferred his funds. The player points out that in addition to his balance, he has two pending wagers for a total of $500. The player wagered $300 last December on the Philadelphia Phillies to win the World Series at 6/1, and another on the Texas Rangers to win the ALCS at 4.5/1.

SBR received an additional complaint from a player that stated that he was told his account would be enabled with his funds available eight hours ago. After the time-frame passed, the player reached out to SBR. SBR is asking this player for more information regarding his balance information. | sportsbook.com's letter to account-holders

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9/26/2011 02:37 PM
sportsbook.com player reports Moneybookers delay
A sportsbook.com (SBR rating D-) player reports requesting a $2,500 Moneybookers withdrawal on September 15th. The player tells SBR that his payout has not processed as of yet. sportsbook.com (ag) allegedly informed the player that there were processor problems leading to the payment delay.

Excerpt of the Sportsbook live chat transcript:

Kristen Black: Yes im sorry {name redacted} we are now experiencing a small delay with the process of moneybookers ,management is working on it to get this resolved as soon as possible,we apologize for this inconvenience and thank you for your understanding on this. | Read the rest of the sportsbook.com live chat transcript

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9/23/2011 05:21 PM
sportsbook.com pays $10,200 to player
UPDATE to 9/22 sportsbook.com report:

A sportsbook.com (SBR rating D-) manager addressed the complaint reported by SBR on September 22nd, where a player stated that he was offered a cash bonus in exchange for cancelling his pending withdrawals. The player had five payout requests pending for a total of $10,200, with the earliest request outstanding from July of 2011. This was the fourth similar complaint from a sportsbook.com (ag) player this calendar month. SBR reached out to a new management contact within the sportsbook.com group and received confirmation that a consolidated payment was sent to the player. The player confirmed receiving his funds in an email to SportsbookReview this morning. SBR inquired on the status of the additional three complaints, for $24,000, $4,000 and $250 collectively — each of those players also reported being offered a bonus to cancel their pending withdrawals. The manager stated that he would be looking into those complaints.

SBR will update this report as new facts develop. | sportsbook.com bonus email to players

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9/22/2011 04:49 PM
sportsbook.com player offered bonus to cancel payouts
A sportsbook.com (SBR rating D-) player owed $10,200 reports being offered a bonus to cancel his outstanding withdrawals. The player's first payout request was made for $1,250 on July 9th, 2011. On August 25th, that request was cancelled and placed back into his betting account. The player was told that his next payout request would be treated with a higher priority; the same promise given to fellow sportsbook.com (ag) players that also filed sportsbook complaints earlier this month. The player reports that he made another payout request for the initial $1,250 plus $250 more on August 25th. In addition to that request, the player also has outstanding withdrawals totaling $10,200 which were requested throughout August and into September. The player notes that he has also received the bonus promo emails asking him to cancel his payouts in exchange for a cash bonus incentive. Sportsbook Review has written sportsbook.com management asking for an update to this complaint.

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9/16/2011 06:49 PM
sportsbook.com stalls $24,000 payout request
A sportsbook.com player tells SBR that he requested a $24,000 payout ten weeks ago. The withdrawal was cancelled due to alleged "processing issues" at the time. The player was told that he would be given a priority withdrawal on his subsequent request (which was made on August 17th, 2011). The player tells SBR that his funds have yet to be received, and that an email was sent to him offering a $1,000 bonus if he were to agree to cancel the payout request.

This is the third report of a sportsbook.com (ag) player being deliberately slow-paid and having a bonus-carrot dangled in front of them to terminate their withdrawal request.

On September 12th, SBR reported that a sportsbook.com player has been unable to withdraw $250 from his account since July 8th. The payout was cancelled due to alleged processing issues, and despite being promised to be given a high priority following that botched withdrawal, the only action the player was a sportsbook.com email offering him a cash bonus for not taking his funds out.

On September 14th, another sportsbook.com player report having his payout stalled in exchange for accepting a bonus. The player wrote to SBR that a $4,000 payment was cancelled on July 19th, 2011 due to alleged processor problems. Like the other two reports, the player was told that his next withdrawal request would be assigned a higher priority in light of the hiccup. The player resubmitted a $5,000 withdrawal request on August 19th. sportsbook.com has yet to render payment to the player.

sportsbook.com management has yet to provide comment to SBR on any of the three complaints.

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9/14/2011 04:25 PM
Scam Alert: sportsbook.com stalling payouts by offering bonuses
A sportsbook.com (SBR rating D-) player tells SBR that a $4,000 payment was cancelled on August 19th, 2011 due to processor problems. The player was told to submit another payout request and that it would be given priority due to the first botched withdrawal. The player resubmitted a payout request for $5,000 on August 19th. As of September 14th, 2011, sportsbook.com (ag) has not rendered payment to the player.

The player is the second to report receiving an email from the dodgy, blacklisted sportsbook offering him a 20% bonus up to $1,000 for canceling his withdrawal. On September 12th, SBR reported that sportsbook.com offered a bonus to a player for cancelling his withdrawal request.

sportsbook.com has developed an unfavorable reputation for its treatment of winning players, and is most notorious for confiscating over $100,000 from players that wagered correlated parlays years ago. sportsbook.com's maintains a rating of D- in the SBR Sportsbook ratings guide. | sportsbook.com bonus email

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9/12/2011 11:02 AM
sportsbook.com offers player bonus to cancel withdrawal
A sportsbook.com (SBR rating D-) player tells SportsbookReview that he has been attempting to withdraw $250 from his account since July 8th, 2011. The payout request was cancelled after six weeks due to alleged issues with sportsbook.com's (ag) third party payment processor. The player tells SBR that he was told that his next request would be higher prioritzed in light of the withdrawal hiccup. His next withdrawal was made on August 25th, 2011. The player tells SBR that not only has payment not yet been rendered, the player forwarded an email from sportsbook.com offering him a cash bonus if he would cancel his pending withdrawal. SBR is following up on this payment dispute. | sportsbook.com's email to player

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8/19/2011 04:42 PM
Superbook.com sportsbook withdrawal complaints
A Superbook.com (SBR rating D-) player tells Sportsbook Review that he asked for an $1,800 withdrawal on July 10th, 2011, and a $650 withdrawal on July 20th, 2011. Neither of the players requests have been paid by the sportsbook.com skin, Superbook.com. SBR is following up on this sportsbook complaint.

sportsbook.com recently made SBR's front-page online sportsbook news section for their cancelation of $7,030 in winnings from a player that had requested exclusion from Sports.com months prior. sportsbook.com management has yet to address that complaint with SBR dispute analyst "Justin7". sportsbook.com has a long history of unethical and unjust confiscations of winning players, the most noteworthy of such negative adjustments was the voiding of more than seven figures worth of "correlated parlay" winnings. sportsbook.com's software accepted wagers that the sportsbook said violated house rules, and the sportsbook adjusted the balances of winning players after the bets were both accepted and grading, leading to their placement on the SBR sportsbook blacklist at D-.

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8/16/2011 09:15 AM
sportsbook.com player speaks out against his winnings theft
The sportsbook.com (ag) player from SBR's August 15th report has spoken out about the $7,030 in winnings which were confiscated from him. The player tells Sportsbook Review that he began playing with Sports.com in late 2008, and had racked up more than $10,000+ annually in losses to the company. In January of 2011, the player demanded Sports.com exclude him from the sportsbook due to problem gambling.

On August 11th, 2011, the player deposited $1,000 with sportsbook.com (ag) and proceeded to win more than $7,000, bringing his account balance up to $8,030 in under 24 hours. The player was then told that due to sportsbook.com (ag) having acquired Sports.com's players and forcing an official merger months earlier, his winnings would be nullified due to the self-imposed problem gambing ban. The player points out that when he wagered with Sports.com, there was no obvious connection or relationship between the two companies, and that his account signup and deposit were allowed. The player's $1,000 in funds were at risk as the sportsbook accepted all his bets, and only after he increased his balance to $8,030 was his account suspended. The player tells SBR that as of August 16th, 2011, his deposit had not been refunded. SBR dispute analyst "Justin7" has not been provided comment from sportsbook.com management yet.

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8/15/2011 06:44 PM
sportsbook.com (ag) cancels $7,030 in player winnings
A sportsbook.com (SBR rating D-) player opened an account on August 11th, 2011, depositing $1,000. The player tells Sportsbook Review that within one day he had successfully increased his total balance to $8,030. On August 12th, 2011, the player states that his account was closed and that his winnings were not going to be paid. | sportsbook.com (ag) cancels $7,030 in player winnings

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7/20/2011 03:55 PM
sportsbook.com payment complaint reported
A sportsbook.com (ag) player reports waiting since June 13th for a $210 withdrawal. The player detailed his frustration in an email to SBR which included a generic response on behalf of sportsbook.com. SBR is following up on this complaint. | sportsbook.com statement

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7/6/2011 06:46 PM
sportsbook.com confiscates $1,359 in player's winnings
UPDATE — Following SBR's inquiry, sportsbook.com (ag) management stated they would leave the player's account inactive whilst paying the earned winnings. sportsbook.com cited an alternate reason for concluding bonus fraud had taken place.

A sportsbook.com (ag) player deposited $457 and received a 50% cash bonus. He made three totals wager before having his account closed with a note that his deposit would be refunded to him. The first wager risked his entire $685 balance and took his account balance up to $1,816.

The player tells SportsbookReview that the next day he placed an additional wager, before changing his mind and betting the opposite side to limit his loss on the game. sportsbook.com flagged the activity as bonus abuse and stated that the player would receive only his initial deposit back. | sportsbook.com statement

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5/30/2011 12:04 PM
sportsbook.com withdrawal complaint
A sportsbook.com (SBR rating D-) player submits an $1,100 payout comlpaint. The player tells SBR that he requested an $1,100 payment on April 20th, and has yet to receive his funds. SBR is investigating this payout complaint and will update this report after making contact with the sportsbook's management.

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5/12/2011 12:40 PM
SportsInteraction to no longer accept new US players
SportsInteraction (SBR rating B) no longer accepts registrations from United States residents. SIA management confirmed to SBR that the policy went into effect today. While no new players will be accepted from the US, existing players are free to continue to wager as normal.

On May 1st, sportsbook.com (SBR rating D-) withdrew from the US market, also allowing existing players to continue to wager. | sportsbook.com statement

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3/11/2011 04:42 PM
sportsbook.com payouts: four to six week withdrawals?
A sportsbook.com (sportsbook rating D-) player has submitted a payout complaint. On March 3rd, 2011, the player requested a $1,000 payout. The player tells SBR that he received confirmation his ID documents were verified prior to requesting the withdrawal. On March 10th, $1,000 was credited back to his account, attached to a system message notifying the player that his payout needs to be resubmitted.

The player tells SBR that after following up on his withdrawal status, sportsbook.com quoted a four to six week time-frame for his bank wire to be received. | sportsbook.com complaints

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2/18/2011 05:46 PM
Thesportsbook.com addresses complaint
Thesportsbook.com (SBR rating C) has addressed the slow-pay complaint reported by SBR on February 12th. A player wrote to SBR with negative feedback. The player told SBR that she had attempted to make a withdrawal for $520 since February second, and noted the removal of live chat service from TheSportsbook's website. | TheSportsbook comment

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2/15/2011 06:41 PM
sportsbook.com vs player, $26,000 dispute update
sportsbook.com (SBR rating D-) dispute update. On February 9th, SBR reported that sportsbook.com canceled $26,000 in winnings from a player. The player told SBR that he deposited $1,000 on Saturday February 5th, and made several parlays prior to increasing his balance to $26,000. sportsbook.com canceled the player's winnings and stated that only the $1,000 deposit would be refunded. After discussing the complaint with sportsbook.com management, SBR has concluded that sportsbook.com's actions were justified. | sportsbook.com report

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2/12/2011 05:03 PM
Thesportsbook.com player feedback wanted
A Thesportsbook.com (SBR rating C) player writes to SBR with negative feedback. The player says that he has been attempting to make a withdrawal for $520 since February 2nd. The player states that Thesportsbook.com removed both their live chat service and phone number from its website. The player tells SBR that he has not been contacted by e-mail regarding his payout request. | Thesportsbook.com report

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2/9/2011 07:03 PM
sportsbook.com vs player, $26,000 voided in multiple account dispute
sportsbook.com (sportsbook rating D-) has reportedly canceled $26,000 in winnings from a player. A player tells SBR that he deposited $1,000 on Saturday, February 5th. The player states that he won $25,000 betting parlays that weekend. sportsbook.com allegedly nullified the winnings on the grounds that the player was linked to a previous account holder, who reportedly owed $800 after performing a chargeback in 2009. | sportsbook.com report & forum discussion

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1/14/2011 09:54 AM
BroburySports no longer accepting new players; pending move to sportsbook.com
BroburySports is no longer taking new players. Current players are expected to be moved to sportsbook.com (SBR rating D-) by the end of the month. BroburySports, formerly rated as high as B- by SportsbookReview, managed to move up in the ratings above the sportsbook.com family due to having independent management which agreed to SBR arbitration. Brobury Sports has been downgraded to D. | Full Report

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11/10/2010 10:29 AM
sportsbook.com Group: Iwager.com casino dispute update
On October 25th, SBR reported that Iwager.com (SBR rating D-) of the sportsbook.com Group voided a player's casino winnings. In this dispute, the player stated that he deposited $1,000 into Iwager's casino and received a $250 bonus. After meeting the bonus terms, his balance was $4,000. According to the player, Iwager forfeited the winnings without providing an explanation. However, after SBR followed up on the player's behalf, Iwager stated that the player provided needed to provide additional ID documentation and that once he did so two weeks later his account was reopened.

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11/9/2010 11:01 AM
Sports.com & All-Star.com dispute update
On October 13th, SBR reported that Sports.com and Allstar.com confiscated $39,000 from a winning player. The player accumulated his winnings primarily by placing tennis parlays, and maintained that he never cirucmvented limits as he was mindful of the fact that he was playing at two shops that belong to the sportsbook.com Group.

SBR discussed the dispute on behalf of the player, and management agreed to pay the player his entire owed balance. The player confirmed on November 8th that his payout was processed and that he is waiting for his bankwire to hit. sportsbook.com (SBR rating D-) management have expressed an interest in handling current disputes fairly, but are unwilling to revisit past complaints. | Original Sports.com & All Star dispute

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10/25/2010 03:37 PM
sportsbook.com Group: Iwager.com voids players casino winnings
Iwager (SBR rating D-) complaint. In early October, a player deposited $1000 into Iwager's casino, and received a $250 bonus. After meeting the terms of the bonus, he had a balance of $4000. When the player requested a withdrawal, Iwager forfeited his winnings without providing an explanation. Iwager is part of the sportsbook.com Group. SBR is attempting to discuss this dispute with Iwager.

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10/13/2010 07:08 PM
sportsbook.com Group — Sports.com & AllStar confiscate $39,000 from winning player
AllStar (SBR rating D-) & Sports.com (SBR rating D-) allegedly confiscate $39,000 in winnings. A player writes to SBR that on September 21st, his accounts were closed after he won $35,000 on tennis parlays.

The player deposited $10,500 to AllStar and increased his balance up to $49,500. He deposited $1,000 to Sports.com and still has $6,900 in pending wagers at the sportsbook. He was told that he would be refunded the $10,500 in AllStar deposits, but would only receive his $1,000 back from Sports.com if his pending wagers won.

AllStar and Sports.com are both operated by Jazette Enterprises Ltd.. Jazette is the label behind the sportsbook.com (SBR rating D-) family, and has acquired a reputation for confiscating funds from winning players. In this alleged instance of theft, the AllStar manager claims that the winnings were being voided due to the player circumventing limits. However, the player states that he was fully aware of Jazette skins policy and that he consciously avoided wagering the same game at each site. | sportsbook.com group confiscation report

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10/5/2010 07:14 PM
sportsbook.com removes poker winnings due to alleged chip-dumping
A sportsbook.com (SBR rating D-) player that had $2800 in poker winnings nullified due to alleged chip dumping has asked SBR to review his hand history. The player claims he played heads up 2/4 NL poker against another player over the course of one night and engaged in no fraudulent activity. The player's non-poker balance of $1700 was paid by sportsbook.com. SBR is following up on the complaint.

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9/3/2010 05:29 PM
Brobury Sportsbook adds SBR Feedback form to website; upgraded to B-
Brobury Sportsbook players continue to provide postive feedback since the sportsbook was last upgraded in March of this year. The sportsbook remains in good standing and along with, BetUSA (SBR rating B-), is an alternative for players that are fond of the sportsbook.com platform but adverse to risk. BroburySports is a medium sized sportsbook running on the sportsbook.com platform. Brobury management has agreed to SBR arbitration and has placed the SBR sportsbook complaint form directly on their contact us page. Confidence in player feedback, which SBR will use for future evaluations, is a positive sign. Brobury is located in Costa Rica and uses World Gaming software.

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7/24/2010 12:51 PM
BetUS (SBR rating C) Steals $6,000?
BetUS (SBR rating C) has seized $6,000 from a player's balance due to correlated parlay wagers. On July 20th, the player wrote to SBR stating that his account was closed in April with a balance of roughly $16,000. BetUS investigated the player for "syndicate wagering" while his account was frozen, but ultimately concluded the player was not acting in concert with other account holders. BetUS states that it does not allow correlated parlays, and docked the player's balance $6,000.

BetUS:
SBR reviewed the BetUS terms and conditions page and found only the following rule, which does not specifically mention correlated parlays:


In addition to the ambiguity of the printed rule, which could apply to every parlay wager, the BetUS software does not prevent these bets from being accepted. The complaint is similar to the sportsbook.com (SBR rating D-) confiscations, where players had thousands in winnings voided after placing wagers on correlated parlays. SBR is discussing the situation with BetUS.

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7/22/2010 03:02 PM
Scam sportsbook operator up to old tricks
Delmarsportsbook.com is operated by a man named Robbie; owner of defunct sportsbook Apex Sports (SBR rating F). Robbie has created the likes of LegendSportsbook to fool bettors into believing they were accessing the actual Legends (SBR rating A+) sportsbook. Robbie attempts to piggyback off brands with solid reputations to entice player deposits. Before it stopped taking post-up bets online, Delmar was known as a good high limit sportsbook.

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6/28/2010 06:32 PM
WagerHub sportsbook off-line; accounts taken over by ProBets.com
WagerHub (SBR rating D-) has gone off-line. The homepage displays a logo redirecting to ProBets.com (SBR rating D-), a member of the sportsbook.com Group. WagerHub provided no notice to players of the upcoming takeover. WagerHub came under fire at SBRforum for their decision to publicly justify confiscating $1900 in player winnings in a sportsbook dispute. WagerHub then nullified $1400 in winnings from the player who submit an April 26th sportsbook complaint. SBR contacted ProBets and was told that the sportsbook was not yet prepared to release an official statement regarding the acquisition. WagerHub players that have problems logging into ProBets or wish to comment on their balance status and ability to withdraw funds are asked to submit sportsbook assistance forms. | WagerHub Forum Discussion

ProBets:

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6/16/2010 06:32 PM
Player vs sportsbook.com - account payment dispute
A sportsbook.com (SBR rating D-) payment dispute has been received. A player deposited $500 on May 6th and proceeded to increase his balance to $5,000. He requested a withdrawal of $2000 which was sent via check, the check bounced on June 7th. The player allegedly threatened to charge back his initial deposit after the check bounced. sportsbook.com then disabled his account. SBR is investigating the complaint.

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4/27/2010 03:31 PM
sportsbook.com freezes player's account and refunds deposit
A sportsbook.com (SBR rating D-) player has written in stating that his account was frozen, and deposit refunded. The player had a balance of $3,000; sportsbook.com refunded his $300 deposit. SBR is investigating the complaint.

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12/14/2009 12:48 PM
WagerWeb selectively enforcing rule on correlated parlays
On December 7th, WagerWeb (SBR rating C) confiscated $9578.60 from a player, citing their rule against correlated paralys. WagerWeb does not restrict correlated parlays from being accepted via the software, and has admitted to SBR that the rule is selectively enforced. WagerWeb claims the player was warned not to continue placing correlated parlays and that the player ignored the warning. The player denies ever receiving a warning. WagerWeb's selective enforcement allows it to keep winnings from losing players, and confiscate funds from winners. This is a clear case of theft by WagerWeb similar to the unresolved complaints of sportsbook.com (SBR rating D-). WagerWeb also has a history of confiscating winnings citing rules after a players funds have won for a period of time and funds have been at risk. SBR will update this report pending further discussion with WagerWeb management.

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9/18/2009 10:25 AM
sportsbook.com pays player who had poker account frozen
sportsbook.com (SBR rating D-) has unfrozen the account of the poker player who had his account disabled for alleged chip-dumping. The player's sportsbook account is now reenstated with his remaining balance available. The player has also been sent a bank wire for the $1,000 which was initially believed to be pocketed as result of a chip-dump with one other account. sportsbook.com expects the second account to execute a charge-back but does not have conclusive enough evidence to link both accounts together at this time.

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9/16/2009 05:21 PM
sportsbook.com freezes player's account due to alleged fraudulent poker activity
sportsbook.com (SBR rating D-) has closed a player's account citing "fraudulent" poker activity. The play requested his $600 balance. The player is alleged to have collected funds at the poker table from a player with a fraudulent account. This is referred to as chip dumping. The player's account was frozen and a notice was sent containing four hand histories where the infraction was said to occur. Each hand involved a second player whose account was also closed. The player denies any wrongdoing or association with the fraudulent account, and expresses his outrage given the fact that he has been a regular sportsbook.com customer for over 5 years. SBR will update this report after speaking with sportsbook.com management about the fate of the players' funds.

Player comments:

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9/3/2009 10:14 PM
BookTheBet fails to pay winning player
A player using small problem sportsbook BookTheBet (SBR rating F) reported that he has been waiting for his funds for over six months. SBR has received a handful of no-pay cases each year from BookTheBet players. BookTheBet ownership also operates Pornsportsbook.com (SBR rating F).

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7/11/2009 11:42 PM
BigCitySportsbook enters SBR rating guide at F
BigCitySportsbook is one of many new brands in the Apex Sportsbook Group. Apex Sportsbook closed with player funds over four years ago. The same owner has recently put the website back online with the many other new sportsbook brand names. Apex is expected to continue to launch new brands that will be added to the SBR Blacklist. Apex, which uses the company name RDGcorp, is actively selling out-of-the-box turnkey sportsbooks and websites.

*NOTE- bigcitysportsbook.com is not to be confused with Betbigcity.com, which is an unrelated betting website.

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6/15/2009 09:31 AM
Industry loses veteran linesmaker, Fernando
Fernando, who was only in his mid 50s, was best known by players for his years as Lines Director at Hollywood Sportsbook. Fernando was a talented line manager who first gained notoriety for his exceptional ability to set NHL opening odds. He worked with Hollywood for years until the sportsbook was sold to the sportsbook.com Group in May of 2006. At its peak Hollywood was an A+ sportsbook that, under Fernando, was one of the few sportsbooks to join Pinnacle Sports (SBR rating A+) offering reduced juice.  Fernando was a line manager at BetPhoenix at the time of his passing. He reportedly suffered from a heart attack Saturday. We at SBR send our condolences to Fernando's friends and family.

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6/12/2009 12:14 PM
Brobury Sports upgraded from D- to D+
BroburySports management discussed the company structure with SBR. Brobury states that despite using sportsbook.com's software and wagering department, they have their own customer service office is Escazu, Costa Rica and handle their player's financial processing. SBR is scheduled to meet with Brobury next month and continue the evaluation process. BroburySports absorbed Malvern Sportsbook (SBR rating D-) last week. All sportsbook.com (SBR rating D-) licensees (Jazette Ltd. serviced sportsbooks) are welcome to contact SBR to discuss policies and procedures and how they may differ from the unfair sportsbook.com policies. | sportsbook.com correlated parlay disputes

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6/12/2009 07:58 AM
Defunct Apex Sportsbook (SBR rating F) back online
Apex websites, Apexsportsbook.com and ApexSportsbetting.com, return online five years after closing and stiffing players. The Apex websites were utilized as handicapping and betting tips sites by Apex owner, Robbie, AKA Zach, marketed his new sportsbook ventures including his next sportsbook operation Bet33 (SBR rating F). ApexSportsbook is now one of many skins running on the Bet33 platform. Bet33, and even some players, have argued that the sportsbook should not have an F rating because the book has been online over three years and has not had any payout complaints filed against it. Bet33, its sister sites, and it's pay per head service, Realbookie.com, were built using the stolen funds from the original Apex Sports customers. Robbie has been asked multiple times in recent years to consider repaying his former customers.

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5/29/2009 08:33 AM
EZBets (SBR rating D-) sportsbook voids $2,727 winning wager
EZbets voided a winning wager on the 4th quarter of a Denver Nuggets Basketball game. EZbets and the sportsbook.com Group which services it, routinely offers NBA wager before each quarter. Management at EZbets says the wager was listed incorrectly, referencing the third quarter which was already completed:
Nuggets4Q
Trailblazers3Q
The player questions what the result would have been if his wager had lost. Player:

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5/8/2009 11:27 PM

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5/3/2009 11:26 PM
SCAM ALERT: AlohaSportsbook enters the SBR Rating Guide at F. Aloha Sportsbook is the latest new sportsbook from former owner, Robbie AKA Zach, of failed stiff book Apex Sportsbook (SBR rating F). Robbie recently started recommending his own book through his fake rating sites AskTheBookie.com and A1-sportsbook.com.

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4/30/2009 07:34 PM
Iwager (SBR rating D-) cancels player's wagers; blocks account history
The player made winning in-game NBA wagers. Iwager canceled winnings of $3941, claiming the wagers were not for live in-game wagers, but were all past-posted bets that were offered accidentally while the game was taking place. Iwager closed the player's account, and refused to allow the player or SBR to view the wagering ticket which would reveal whether the bet was a past-posted play or a valid in-game bet. Iwager is a licensee of the sportsbook.com family, Jazette Enterprises Ltd.

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4/24/2009 11:06 PM

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1/30/2009 11:09 PM

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1/9/2009 07:47 PM
On-linesportsbook.com (SBR rating D-) website domain expires
On-lineSportsbook, the subject of Tuesday's withdrawal complaint report, is currently off-line. Slow-paid players became nervous when they saw the expiration message from the website hosting company. They were not contacted by the sportsbook. Balance holders can still log in and view their account at On-Linesportsbook's parent sportsbook, GotoCasino (SBR rating D).

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12/27/2008 10:19 AM
sportsbook.com (SBR rating D-) to no-action if-win wagers on same game
A player complained that his $28,000 account was frozen after a payout request. sportsbook.com was reviewing his wager history. The player explained that he made numerous if-win wagers on the same game giving him an unfair advantage. He and sportsbook.com have agreed the best solution was to cancel all wagers made in that manner. sportsbook.com states that all players who made if-win bets on the same game will have their wagers canceled and that balances will be adjusted this weekend. Players who made losing same-game if-win wagers should verify that they received a credit adjustment for those losses.

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12/5/2008 07:19 PM

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11/23/2008 11:31 PM
MalvernSports enters the SBR Rating Guide at D-. The sportsbook is operated by the sportsbook.com Group, which uses the company name Jazette Enterprises Limited. As with all sportsbook.com books, MalvernSports is located in Costa Rica and uses World Gaming Software.

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11/16/2008 11:19 PM
OnlyWinners enters the SBR Rating Guide at D-. The sportsbook is operated by the sportsbook.com Group, which uses the company name Jazette Enterprises Limited. Like all sportsbook.com books, Onlywinners is located in Costa Rica and uses World Gaming Software. SBR is currently discussing outstanding claims with sportsbook.com management. The sportsbook.com Group has unjustly confiscated balances from many players over the past two years.

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11/8/2008 11:20 PM
MySportsbook (SBR rating D-) cancels live in-game NBA wagers after game ends
On November 6th, at the start of the 4th quarter of the NBA Warriors-Nuggets game, a player placed an "in-running" bet risking $1000 to win $833. The winning bet was canceled after the event. MySportsbook first claimed it was a past-posted play, but later blamed the cancellation on offering erroneous betting odds. The sportsbook refused to pay the player, reprice the bet at what it deemed to be a fair market payout, and has not shown why it considers the betting offer to be in error. Mysportsbook.com is operated and hosted by parent sportsbook, sportsbook.com (SBR rating D-).

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10/25/2008 08:11 PM
Sports.com (SBR rating D-) cancels player's winning wager
Sports.com canceled a bet on the 2nd quarter of Thursday's Auburn versus West Virginia game when the quarter was near completion.
Player: This bet was clearly on the 2Q and action was taken on it during the commercial between the 1st and 2nd Qtr and the line moved the whole time. Then during the 2Q, after it was obviously going to be a winner, it was cancelled---unacceptable.
Sports.com customer service initial response to the player was that the offering was not labeled correctly for a 2nd quarter wager and all bets placed on it were canceled. The player feels as though the sportsbook created a situation where it could not lose since it had the ability to cite the error if the outcome was not to its liking. Sports.com is operated by sportsbook.com (SBR rating D-) which has canceled winning wagers in the past due to clerical errors. SBR intends to speak with management about this latest issue.

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9/13/2008 04:09 PM

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8/8/2008 07:34 AM
Logans upgrade from D- to D+ reflects potential for independent decision making. The sportsbook, which is managed and hosted by sportsbook.com (SBR rating D-), tells SBR that it has its own email address for players to use when a dispute arises. Logans management also said it would be open to revisiting the decisions made by sportsbook.com's team. Logan's management suggested it would have reversed decisions the sportsbook.com Group made against players in the past, prior to its launch. Logans is a new sportsbook.com-hosted brand that uses the turnkey operation's banking and processing. Players at sportsbook.com turnkey serviced sportsbooks including Logans are susceptible to the long payout delays due to processing. Some players are currently waiting almost four months.

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7/15/2008 11:41 PM

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6/13/2008 11:48 PM

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5/14/2008 09:41 PM

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4/1/2008 11:04 PM

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3/11/2008 06:30 PM
LinesMaker (SBR rating C-) and Sports.com (SBR rating D-) refund player's confiscated funds. Management of the sportsbook.com Group tells SBR the player's funds were taken because he wagered the "free bets" for an extended period without giving the house action. Winning players are advised to use caution at sportsbook.com Group books.

Player: I've had these two accounts for approximately 18 months and normally play the weekly $10 bets only after I've made a few bets during the week, maybe 40% of the time. I guess that in February, there weren't really any games to my liking so a little bored, I played the free bets and won about $20 each at Sports.com and Linesmaker. I did not use the two accounts to place bets on opposing sides of the free bet and I didn't receive any warnings before the accounts were disabled. Thanks again for your help

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3/10/2008 05:36 PM

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1/11/2008 08:39 PM

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1/9/2008 10:27 AM
Sportsbetting.com (SBR rating C-) phone lines back up. The sportsbook's users have complained about the absence of a working phone line, not receiving email responses and slow-pays since the start of December. Sportsbetting.com switched to in-house customer service and financial processing at the start of December. Players have recently confirmed receiving payouts that were originally requested through the sportsbook.com Group's service in November.
Update 2:20 PM: Two players who complained of withdrawal delays in December report receiving subsequent four-figure payouts in seven days.

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12/30/2007 02:21 AM

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11/16/2007 08:32 PM

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11/11/2007 01:26 AM
sportsbook.com (SBR rating D-) confiscates $10,000, cites free-play bonus abuse.
Player: Hello…..I need help with a sportsbook complaint. I had around $10,000 at 6 different sportsbooks within the sportsbook.com group. They said they froze my accounts for “free bet” abuse and seized all funds…..I only made $200 - $300 off of freebets over the last two years….and they took $10,000. I can see if they wanted to take the $200-$300, but 10K? Is there anything that can be done?

sportsbook.com is claiming the use of bonuses at multiple sportsbook.com-managed books is "bonus fraud" and reason to confiscate winnings. A second player has submitted a claim to SBR for $50,000 . The player was told $50,000 would not be paid because he circumvented limits on some of his wagers by using affiliated sportsbooks to place the same bets. The same player was also debited over $30,000 when sportsbook.com scammed multiple users, stealing parlay winnings.

Player: I have always used my own name, address, email, credit cards, etc. It was
plain who I was at all times. I don't see how I should be expected to keep track of which books are allowed and which aren't, especially if that information isn't expressed anywhere.

sportsbook.com and sister Jazette books do not have rules against using multiple brands and utilizing their promotions. It is often encouraged through the sportsbook sales departments which market each website as an independent sportsbook. sportsbook.com states that it will adress these reports in detail.

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11/3/2007 11:25 PM

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10/26/2007 08:56 AM

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10/19/2007 06:40 PM
sportsbook.com downgraded from D+ to D-

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7/17/2007 10:20 PM

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7/8/2007 11:48 PM
BetOnUSA (SBR rating D+) now officially owned by the sportsbook.com Group
Shortly after sportsbook.com told SBR they acquired BetOnUSA at the close of 2006, management from the former BetOnUSA Group informed us that they were only utilizing sportsbook.com as a turnkey partner and they intended to bring BetOnUSA and account holders back under their new software platform. Our source informed us today that they have sold the brand. sportsbook.com (Jazette Enterprises) is 100% owner of BetOnUSA, which is expected to remain on Jazette's World Gaming platform.

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6/27/2007 08:02 PM

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6/19/2007 02:07 PM

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6/14/2007 04:41 PM
Win4real (SBR rating D+) confiscates player's winnings citing multiple accounts within the sportsbook.com family. The player, who also holds an account at SuperBook (SBR rating D+), claims $791 was taken from his balance. Win4Real and the sportsbook.com Group (Jazette Enterprises Limited) does not prohibit players from using multiple accounts in its large family of sportsbooks. SBR will contact Win4Real on the player's behalf.

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6/7/2007 11:11 PM

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3/30/2007 06:50 PM
Ten players report receiving sportsbook.com withdrawals after seven weeks.
For almost two months sportsbook.com (SBR rating D+) and sister books were unable to pay after losing the service of two payment processors. The many users who continue to wait are extremely encouraged by the confirmed payments. Nine players reported receiving bank wires. One SBRforum poster reported receiving a check.

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3/23/2007 11:32 PM

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2/27/2007 10:35 AM
Oddsmaker (SBR rating D-) new sportsbook from former ownership of BetOnUSA (SBR rating D-). BetOnUSA sold it’s family of sites to Jazette Enterprises Limited (sportsbook.com Group) in December of 2006. BetOnUSA is most known for giving players a free $50 account and then denying payouts to the few who are lucky enough to build their balance up to the $1,000 minimum required to withdraw.

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2/26/2007 12:02 AM
Deposit-only sportsbook, SportsbookPayer (SBR rating F-) website taken off-line. The scam website, which was designed to look like Bodog (SBR rating A+), managed to rob players of over $150,000. The latest known scam from this group is SportsbookAction24 (SBR rating F-). SBA24’s website imitates sportsbook.com (SBR rating D+).

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2/17/2007 11:56 PM
Cybersportsbook.com users redirected to Bodog (SBR rating A+). Players should find details sent to registered email addresses. WWTS non-U.S. accounts were transferred to Bodog Sportsbook on Wednesday.

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1/31/2007 07:01 PM
BetOnUSA (SBR rating D-) and sister books acquired by Jazette Enterprises Limited (D+ rated sportsbook.com). Sportsbook management tells SBR the BetOnUSA Group (Empire Entertainment Ltd) was purchased last month. All customer service and accounting is now directed to the Sportsbook building in Costa Rica. The purchase brings Sportsbetting.com (SBR rating D-) back to the company and gives Jazette ownership of the World Gaming software code.
JEL states that it will look into no-pay claims against BetOnUSA, including the latest from a player waiting four months for $1,000.16. JEL sportsbooks also have their own no-pay complaints pending. During the migration of SportingbetUSA (SBR rating D+) last October to Jel-owned SuperBook (SBR rating D+) some accounts, balances and pending wagers were lost.

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12/4/2006 01:17 AM
SCAM Alert: ExecutiveSportsbookdr (SBR rating F-)
The scam was first documented operating through Cypresssportsbook.com. The con artists have opened many sportsbook sites since to perpetuate the scam. Players are brought in through tout sites and are made to feel like they are getting a special deal for large VIP players. The sportsbook then sucks the player for all it can before he or she begins asking for the funds back. The group is known to request the bettor to send Western Union transfers to Poland. Below is an email sent to the player by Executive:

"Mr. ******* thank you very much for becoming a member of the internets premier sports wagering websites executivesportsbookdr.com . In setting up your account your referrer Tony made an error with the minimal deposit requirements for a Platinum Plus Member. All Platinum Plus accounts need to be at the minimal deposit level of $2,500USD. We will need to receive an additional $1,500 from you and your account will be activated immediately. After we receive your additional deposit today your ATM Card and Sports pager will be shipped to you immediately and you will receive everything no later than tomorrow November 29th, 2006 via Federal Express. Thank you for your business and we apologize for the error that was made on the start-up of your account. Thank you Sir. -Chad Halloran Accounts Mgr."

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11/17/2006 10:19 AM
Gambler loses winning bets at sportsbook.com
sportsbook.com (SBR rating D+) chose to cease servicing players in select states that have individual laws against gambling and void all pending bets. Below is the latest complaint from a player cheated by sportsbook.com.

Player: As I would imagine you are already aware, sportsbook.com has disabled accounts for all betters in states with specific laws against online gambling. This went into affect about 5:00 Tuesday November 14th. All pending future bets were graded as no action. Unfortunately, I have bets that included $300 to win $1000 on Johan Santana for AL Cy Young, $100 to win $1200 on Derek Jeter to win AL MVP, as well as bets on Albert Pujols and Ryan Howard to win NL MVP which would have brought a minimum of a $190 profit. So instead of being paid off on these wagers, I have been told I will only get back the amount of the wagers themselves. I was sent a message saying a total of $3921.38 would be sent to me via Federal Express in the next couple of days, the problem is that with my balance and the total of the pending wagers, the amount should be for $4351.38 or for $430 more than what they claim they owe me.

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10/13/2006 06:39 PM
Sportingbet Plc partially reverses decision to cancel winning bets
After Sportingbet Plc severed itself from its US-serving brands, complaints began to flood the SBR mailbox. Non-US players in the newly sold sportsbooks were told that all pending bets would be canceled. This was due to the new company, Jazette Enterprises Limited’s noncompete agreement with Sportingbet Plc. Jazette (JEL) agreed not to service non-US players and to steer its international players back to the Plc’s remaining non-US serving sportsbooks. Fortunately, Non-US players were contacted this evening and told their accounts would be maintained and transferred to a different sportsbook. However, JEL decided to acknowledge specific US State laws and discontinue servicing players where they apply. sportsbook.com and its sister sites have told players living in the offending states that they will not be paid their impending winnings. SBR will discuss the remaining complaints with individual property managers/owners. Players with canceled winning wagers or canceled wagers that have gained market value should contact SBR.

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10/12/2006 04:47 PM
Sportingbet PLC sells sportsbook.com (SBR rating D+) and US-facing business to "existing management team"

Statement: Sportingbet announces that it has sold, on 12 October 2006, its US-facing sports betting and casino business (the “US Operations”) to Jazette Enterprises Limited (“JEL”) (the “Disposal”). Sportingbet received cash consideration of US$1 for the shares and related assets of the US Operations, and has discharged excess liabilities amounting to approximately US$13.2 million. Had the business been closed, the Board estimated that the cost of severance and closure would have amounted to approximately US$14.0 million – a total saving of circa US$27.2 million. Full Statement

The press release suggests that Wallstreet, Aces, and SportingbetUSA (SBR rating D+) will move US players under a different brand, likely sportsbook.com. Sportingbet Plc has retained ownership of these highly marketable website domains. Paradise Poker will relinquish its share of the US poker market. The poker giant will also be retained by Sportingbet Plc and cease taking deposits from US players at 11:00 a.m tomorrow.

SBR is currently investigating claims that the group has canceled winning future wagers of players who reside in US states that have specific laws against gambling.

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10/11/2006 09:06 PM
Betcorp Ltd. considers pulling out of US market
BetWWTS (SBR rating B+) is the latest sportsbook under a public company attempting to solidify plans to privatize. Betcorp Ltd released a statement this evening acknowledging that if it was unable to move its US-focused brands under private ownership by Friday, services to the US market would close. Sources within the company tell SBR "It’s likely you will see the last two public giants privatize within the next 48 hours but of course, all [Betcorp sportsbook] players will receive their funds immediately if this is not achieved." Sportingbet Plc, the parent company of sportsbook.com, also released a statement today saying that it would look to sell its US-focused brands. Although the safety of WWTS player funds are not in question, SBR has downgraded the BetCorp Group to B+. The books will be reevaluated once it is known if account holders will maintain the ability to wager.

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7/27/2006 09:24 PM
SBR meets with Sportingbet Plc management; year old dipsutes resolved. The sportsbook agreed to reevaluate previous decisions which resulted in multiple balance credits. Bonus and winnings confiscations have been reversed, as well as voided winning wagers dating back to last year’s British Open bet on Tiger Woods. The sportsbook is addressing the policies, or lack thereof, responsible for these actions. It is expected to stand by new universal policies that treat all players equally regardless of the type of action given to the book. New procedures include prorating bonuses for players asked to leave any of the many websites and settling winning bets made on obvious or gross errors at the correct market price (average betting odds) instead of canceling. The Sportingbet Plc family will be reevaluated once all pending issues are concluded and these new policies are solidified. Players with a complaint against the Sportingbet Group, which include sportsbook.com (SBR rating D+), should contact SBR.

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7/5/2006 01:15 PM
Sportingbet (SBR rating D+) Company continues Bait n’ Switch bonus scam.
Sportingbet Plc steals winnings from player, citing a mystery "bonus abuse" rule. SBR has received numerous complaints from players who were attracted to incentives from the many Sportingbet Plc brands, which include sportsbook.com (SBR rating D+) and SportingbetUSA (SBR rating D+). If the player has accepted bonus offers from the different books and goes on to win, he is susceptible to the confiscation of all funds above the total amount deposited. SBR has contacted Sportingbet Plc on multiple occasions to verify that utilizing more than one site is not a violation of any rules.
SBR poster ’dvorak51’ shares his experience with the Sportingbet Group’s Aces.com (SBR rating D+).

7/5/2006 8:32:38 PM Update: Sportingbet management refunds player’s winnings and adds free-play bonus for inconvenience.

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6/18/2006 02:29 AM
SCAM ALERT: Industry scammer continues to trick players into joining sportsbooks. Robbie McPhail is operating Legendsportsbook.com which has attracted bettors looking for the real Legendz (SBR rating A-). SBR warned players in March of Mr. McPhail’s LasPalmasSportsbook.com after readers reported depositing in what they believed to be LasPalmas (SBR rating C). Bettors should also beware of OceanSportsbook (SBR rating F) and AmericasBookie (SBR rating F). Both are part of this network of scam sites and are spamming email lists offering large bonuses.

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5/11/2006 06:39 PM
SBR mailbag: Player experiences improved service from MVPSportsbook (SBR rating C+) after move to the BetonSports facility completed last month.

"Hello. I do not need any assistance but want to relate my experience with mvpsportsbook.com
2 days after the Superbowl this year I decided to withdraw a good portion of my winnings- it was very frustrating as it had to be processed by phone and Accounting was always away or too busy to take the call- it took a good portion of a week to get a withdraw processed
By contrast yesterday I decided to withdraw funds, and they now process the withdraw request on-line and it was in my account exactly when they said it would be there- within a day- very pleased with the turn- around"

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5/8/2006 11:53 AM
Sportingbet Plc Takes Over Hollywood Sportsbook
The Hollywood website and player accounts will be activated on Sportingbet’s World Gaming system today. Players will still be able to reach the book’s customer service manager Victor and his staff, which has also migrated to the World Gaming office, by calling 1-800-220-0002. Marty, one of the industry’s top General Managers who is credited for much of the book’s success, will no longer be involved with Hollywood. Hollywoodsportsbook.com will feature World Gaming’s lines and will no longer offer players a -107 lineset. Hollywood has been downgraded to B as SBR monitors the book’s transition, anticipating the potential for changes in operational procedures. Sportingbet company press release can be found here.
5/9/2006 (3:16:55 PM) UPDATE: System migration is rescheduled to be completed tomorrow morning. Banking will resume at this time.

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4/25/2006 11:39 PM
SBR Bill Dozer reports: Player waiting one month for $3,150 withdrawal from sportsbook.com(SBR rating D+). SBR to inquire about bankwire which was validated by managment on March 15th.

Player: "Dear Sirs, I have been experiencing some severe problems with the online sportsbook sportsbook.com. As you may see from my attached correspondence, I bet on the 2006 Oscars and won $3,000.00 on Best Picture. I contacted them and asked for withdrawal, filling out their online form for bank transfer.
However, since then, I have not received the money. My account with them shows no money on it, and they keep not responding to my various e-mails. I am desperate! Is there anything I can do? Is there anyhow you could help me with? Please be kind enough to advise! I would be most grateful if you could do anything to help me!!! Thank you so much in advance."

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4/21/2006 02:57 PM
SBR Bill Dozer reports: Sportingbet Plc returns $24,000 confiscated from client in October 2005. Over the course of a year the player had used multiple Sportingbet Plc sites including PlayersOnly(SBR rating D+), LinesMaker(SBR rating D+), SportFanatik(SBR rating D+), SportingBetUSA(SBR rating D+), Aces(SBR rating D+) and sportsbook.com(SBR rating D+). The amount confiscated was the sum of what the player had earned in bonuses and won overall from the family of sportsbooks. SBT management originally stated that the player was violating the spirit of the bonus although the company’s client support has maintained that utilizing multiple sportsbooks and incentive offers was acceptable. Other Sportingbet players hope to experience the same success in resolving their issue and recovering their funds. SBR is currently speaking with Sportingbet’s corporate office about these matters.

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3/22/2006 06:08 PM
SCAM ALERT: Rip-off sportsbook site owned by Robbie McPhail. LasPalmassportsbook.com is designed to con players into believing they are actually playing with five year old sportsbook, LasPalmas(SBR rating C) (betlaspalmas.com). The new cyber-squatting website comes complete with LasPalmas graphics and logos but operates on the Bet33(SBR rating F) wagering platform. The site was previously used to redirect traffic to the real LasPalmas for referral earnings.

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2/26/2006 03:57 PM
Sportsbook.net(SBR rating D), owned by Sportingbet Plc, now used as a handicapping site to promote the sportsbook.com brand.

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2/17/2006 11:22 PM
SBR Bill Dozer reports: sportsbook.com (SBR rating D+) and SportsBetting.com (SBR rating D+) agree to refund $15,000 in casino losses to bettor. The correction comes one month after the player complained to SBR that his account was hacked and funds were lost in the casino. The sportsbook maintains that the funds were missing due to a "glitch". The balance adjustments will mark the sixth correction of this kind.

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12/3/2005 11:30 AM
SBR Bill Dozer reports: Problems continue for bettors with books under the Sportingbet umbrella. Although management has resolved some individual complaints, the company continues to unjustly debit client accounts. Current complaints include voided winning wagers, the closure of accounts and confiscation of profits from those accounts, and the seizing of earned bonuses. The majority of gamblers likely will not experience these issues although bettors who successfully utilize the company’s promotions may be severely penalized without warning.

Player reports AllProSportsbook(SBR rating D+) confiscating funds and ignoring emails.
Hi, this is my first time sending you (sportsbookreview.com) E-mail. I have an account in Allprosportsbook.com. I have been using this account since August 2005. But recently, this company gave me some hard time. They paid slow, E-mail no reply and deducted all of my bonus in my account eventhought I have covered the rollerover requirement. But that wasn’t a big deal. I don’t really care about the bonus, I also told them I do not want any further bonus in my account. After then, I only deposited twice and received $77.50 automatically right after. Then I kept wagering a lot and requested a payout. at that payout, They also deducted the $77.50 bonus. that’s fine! after then I still wagered for a while without any deposit. then I requested another payout. But they still deducted the same amount of $77.50. That’s my money, not the bonus. Then I talked the live chat person, and he said they will check for me. I also send that company an E-mail about thit case. so far they still haven’t replied me. I have no idea if they return me $77.50 or not. They might have system error or they don’t even care of their clients money. If I make another withdrawl next time. I might still have money deducted.

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11/4/2005 01:47 PM
SBR Bill Dozer reports: Sportingbet (SBR rating C) stealing player balances? SBR has received reports from two players who have had funds confiscated. The book’s emailed explanation to these players states that this is occurring because these bettors have been depositing for the sole intention of receiving the bonus and therefore are in violation of the bonus rules. The book calculated how much the player will now receive by returning funds up to the amount deposited and thereby voiding winnings and legitimately earned bonus funds. The Sportingbet Group has historically allowed multiple accounts within their many affiliated sites and has promoted their bonus plans independently. SBR had previously verified that players were encouraged to take part in independent incentive plans and use multiple accounts within the family of SBT Plc sportsbooks. Thus far SBR has email history suggesting that sportsbook.com and sister sites have unjustly confiscated over $22,000 in account balances. This gaming giant has been the source of serious complaints in recent months and will be reassessed pending management’s actions on these cases.

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11/3/2005 11:11 PM
SBR Bill Dozer reports: sportsbook.com (SBR rating C) and the Sportingbet Group’s accounting errors leave players without access to funds for weeks. The operation services over 50 sportsbooks and many players unknowingly utilized more than one of the heavily marketed websites. Sportingbet has recently told some of these players that they would have to consolidate their accounts and that they would receive their balances via book-to-book transfers to one of the family’s websites. Bettors have reported waiting two weeks for five-figure sums, as the book attempts to get its records in order. Although this delay is frustrating, SBR has told players that this is likely a botched procedure that will be corrected in time. SBR to inquire with management.

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10/21/2005 11:36 PM
SBR Bill Dozer reports: BetUSA upgraded to C+ after distinguishing itself from the Sportingbet Plc family, to which it belongs. BetUSA’s ownership has proven that it has the ability to act independently of its sister books like PlayersOnly and sportsbook.com (SBR rating C). The book employs its own customer service staff for advanced player inquiries and management has made decisions on wager grading that have differed from its larger sister books. Recently BetUSA paid players who bet Tiger Woods to win the British Open, while players who wagered with the flagship SBT Plc books saw their winning wagers canceled. BetUSA clients still must deal with the same flawed accounting department that is sometimes responsible for payout delays.

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10/9/2005 11:04 AM
SBR Bill Dozer reports: Sportsbook (SBR rating C) complaints over canceled winning wagers mount. The book’s rules state that wagers place on erroneous lines will be settled at the correct odds. Sportsbook is not operating according to these rules.

"Dear Sir, I have been a customer of sportsbook.com for several years.On 10/1/05 I wagered a small 5.00 to win 85.00 on Tarver to win by decision over jones.I should of won 85.00 but management cancelled the bet after the fight was over stating they made an error on the line.I want to make people aware that this site did not make good on their bet.Instead of just paying the 85.00 in good faith they choosed to cancel the wager after the fight ended.I spoke to management to no avail.They said that they can cancel wagers at anytime.Very bad business."

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10/5/2005 09:27 PM
SBR Bill Dozer reports: Players again upset that sportsbook.com (SBR rating C) cancels winning wager after match is final. The latest incident revolves around the Tarver vs. Jones fight. While this line, unlike others in their recent history, was indeed ’off’, Sportsbook again had the unfair advantage of knowing the outcome before deciding which wagers they would honor. Sportsbook’s rules state that when a winning wager is canceled due to a gross error the wager must be settled at the correct price. The book seemingly ignores this rule.

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9/16/2005 03:23 AM
SBR Bill Dozer reports: sportsbook.com (SBR rating C) voids another player’s winning wager after event had finished. This is the third complaint from players with the Sportingbet Group whose funds were debited due to what sportsbook.com management calls a "bad line" on Tiger Woods to win the British Open. SBR has presented sportsbook.com with information showing that these odds can not be considered an "obvious error". Players would have a legitimate complaint if the wager was simply canceled prior to the event but since Sportsbook waited weeks after the event had conlcuded, these players are victims of theft.

SBR would also appreciate hearing from bettors who wagered on participants other than Tiger Woods to win the British Open whose wagers were graded as a loss.

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7/11/2005 03:39 PM
SBR Bill Dozer reports: Sportingbet Plc family of sportsbooks refusing to pay players this week. Players file multiple complaints against such books as sportsbook.com, SportingbetUSA.com and Aces.com, citing that the below notice was first posted today.

"Note: There will be no withdrawals processed the week of Monday July 11th to Friday, July 15th. Withdrawals will resume normal processing July 16th. We apologize for any inconvenience caused."

Sportingbet users complain that they were not given any notice that their funds would be inaccessible. Many players will actually be forced to wait until the 18th, due to some banking methods being available for processing only on weekdays. Sportingbet management claims that this freeze on player funds is due to a website upgrade, which suggests players could have been informed well in advance. A likelier reason for this hold on account balances is that Sportingbet recognizes a very slow week in sports and would like to prevent a wave of withdrawal requests that occur when there is little to wager on.

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4/8/2005 10:14 AM
SBR Bill Dozer reports: Players continue to complain that sportsbook.com (SBR rating C) is sending payouts by check after confirming that the withdrawal would be processed via Neteller. This is proving to be costly for those using foreign currencies and for those who wished to redeposit into a different sportsbook.

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3/14/2005 11:03 AM
sportsbook.com (SBR rating C) comes clean on their infamous ’audits’ that cause unnecessary long payout delays and announces they will eliminate withdraw audits. Many insiders, including SBR, long suspected the highly unpopular ’audits’ are mainly used as a way of punishing winning players and discouraging withdraws. This procedure has continued to be a drag on the entire Sportingbet group rating, of which sportsbook.com is the largest member. The group last sported a top 20 sportsbook in 2002 with their second largest member SportingbetUSA, which reached a peak rating of B+.

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3/6/2005 06:42 PM
SBR mailbag: Players with sportsbook.com (SBR rating C-), Intertops (SBR rating B+), BetOnUSA (SBR rating D-), submit new complaints. Positive Feedback submitted by players at Bodog (SBR rating A-), Diamond International (SBR rating B+), Mybookie (SBR rating C), and PayoffsPlus, which has been upgraded from C to C+ this week.

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2/14/2005 04:47 AM
Players continue to complain about the service from sportsbook.com (SBR rated C)
"I recently requested a payout on 2/7/05 at about 8am, via Neteller. Two days later, at approximately 4pm, I finally e-mail them about this. Within 30 minutes, I received a reply stating that my withdrawal had been sent...to my bank account! On my receipt is says clearly that it is a Neteller withdrawal. I contacted customer service, and they told me that it was already processed as such, and there was nothing more they could do. I would not recommend this book to ANYONE!!"

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1/22/2005 12:55 AM
SBR Bill Dozer reports: sportsbook.com (SBR rating C) and sister sites under Sportingbet management not honoring bonuses. In the past few weeks SBR has received an influx of complaints from players who feel cheated claiming they were victims of dishonest marketing. Players filed complaints ranging from not receiving promised bonuses after numerous email requests as well as bonuses being unjustly confiscated upon cashout. SBT management states that these players did not meet their wagering requirements. However, they were assured by clerks, verbally and by email, that these requirements were met and the bonus would not be lost. SBT sportsbook owners have admitted that there is a software glitch responsible for showing wrong information regarding the progress of the player’s bonus roll-over.

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12/11/2004 06:47 PM
Robbie McPhail, who stiffed players as the owner of the defunct Apex Sportsbook, is using the Apex website to promote his sportsbook affiliates. Apexsportsbook.com features ads for Pinnacle Sports, Hollywood107, Sportingbet, SBGglobal, Cybersportsbook and Mybookie. SBR is asking these sportsbooks to withhold any commission payment to Robbie or to work out an arrangement where the stiffed players can begin to receive payment. SBR will be able to provide a list of players owed. Robbie’s new sportsbook, PlatinumSportsbets (SBR rating F) is also promoted on this site as well as his other sites which include Askthebookie.com.

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12/10/2004 11:15 PM
SBR Bill Dozer reports: sportsbook.com (SBR rating C) scares another player with the "account audit". SBR receives regular slow-pay complaints from sportsbook.com players who find their accounts frozen due to an account audit. This audit often follows the player’s first above average-sized withdrawal request. It can be very stressful for long time customers who never previously won a large amount and were unaware of this practice. SBR tells the player that history suggests the funds will arrive in a few weeks or less, but this does not stop them from asking about a sportsbook who will treat them like a valued customer when they are fortunate enough to go on a winning streak.

“So… now we are at the point where they are telling me numerous times that they are ready to release the funds, but somehow they keep putting it off and not getting back to me in the time frames promised. They also have me talk to a different person each time and just give me the run-around with vague statements like "we are working on it", and "you will hear from us real soon". I am holding out hope they will deliver the funds that I requested soon, but frankly the way they have handled this gives me a lot of concern. They have gladly and quickly taken any money I have paid to them, but seem to be avoiding having to pay me for my winnings.”

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12/2/2004 02:50 AM
SBR mailbag: sportsbook.com (SBR rating C) now 7 days late on ACH (e-check) payout. sportsbook.com management is tracking payment. Update 12/2: Player receives payment in full
SportsbookUSA (SBR rating F): Player waiting for withdrawal of $724 since September 3rd. SportsbookUSA tells SBR they will advance the payout request to accounting and claim they do not know why it has yet to be processed. Withdrawal requests continue to be stalled in this book’s system.
Internet1x2 (SBR rating F): Player reports being paid $6,000. Complaints are still being filed but the overall amount of player debt that SBR has on record is slowly decreasing.
Changeabet (SBR rating F-): New complaints coming in from multiple players owed small amounts. Changeabet and their sister sites are currently offline.
Bahismerkezi (not rated) owes player over $16,000 since November 7th. Phone line only offers an answering machine. Bahismerkezi is not responding to emails.
English Sports Betting (SBR rating F-) SBR receives no-pay complaints against ESB almost daily. This scam operation owes more players than any other active sportsbook.

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11/15/2004 12:58 PM
sportsbook.com (SBR rating C) gives this player a dose of customer service that they are rather well known for:

So my experience begins with sportsbook.com. I have been using online bookmaking sites for years and never ever heard of anything like this before. My account was debited $100 because they told me that they gave me the $100 by mistake. All I know is that I had only about $300 remaining in my account, and I bet it all. After I won the bet and I expected to receive $270 in winnings plus the Principe bet of $300 = $ 570. So I should have $ 570 in my account. I only received $ 470. I called up sportsbook.com and they told me that they credited my account an extra $ 100 two weeks ago by accident. They told me their computers gave me the extra $ 100 by accident and then they manually took the money out. (Wouldn't it be nice if they had sent me out some sort of e-mail letting me know what was going on, rather then just taking the money out of my account and letting me figure it out on my own).

Then (according to Sportsbook) it happened once again, their computers did it again, giving me an extra $100. Then once again they manually took the money ( $100 ) out. That's twice in one week and I never knew it even happened once, because my computer doesn't give me that info. All I know is that my balance was always right until last night when I saw that $ 100 was missing out of my account.

When I called them, they told me that they would e-mail me my history and it should take 48 hours to receive. ( 48 hours for a fax, WOW ) All I know is that on my computer screen, I can't see any of these mistakes that they claimed to of made They also told me that their a huge public company and that they have no reason to cheat me. They could give two sh-t's if I stay their customer. What a joke. I have now closed my account.

So once again, I feel very cheated and I think sportsbook.com is very shaddy!!!!

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10/2/2004 04:41 PM
SBR mailbag: This week’s slow-pay complaints come from players with BetCSI (SBR rating F-), BetUs (SBR rating F+). Scam outfit, English Sports Betting (SBR rating F-) clients continue to supply multiple no-pay complaints. sportsbook.com (SBR rating C) player reports his account is locked due to “random account audit”. Three of the many players owed by Internet1x2 (SBR rating F-) have reported payment in full via bank wire. SBR will continue to pursue and monitor payouts for those seeking withdrawals from Internet1x2.

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9/12/2004 12:46 PM
Sportsbooks gear up to handle the onslaught of football players on the internet. The top A+ group of sportsbooks reporting no problems handling the load are Pinnacle A+ (www.pinbet.com), VIP Sportsbook A+ (www.VIPsportsbook.com). Load problems have caused slow downs at BetWWTS A+ and BetJamaica A+. A complete phone listing for all sportsbooks is located here.

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9/6/2004 12:24 PM
SBR Bill Dozer reports: It is confirmed that ownership of the defunct Apex Sportsbook is managing Platinum SportBets (SBR rating F+). The main figure in the Apex disaster, Robbie McPhail, is introducing himself as Platinum SB’s customer service manager. SBR cautions players of this new site, www.4platinumsportsbook.com, and its excessive promotional offers.

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8/31/2004 09:02 AM
SBR mailbag recent complaints: Player reports 2 month no-pay from BetUs (SBR rating F+). Ewinner (SBR rating D-) source of multiple slow-pay complaints. SportsInteraction (SBR rating D) receives multiple complaints regarding slow-pay and customer service. Three sportsbook.com (SBR rating C-) customers report they are still waiting nearly 2 months for bank wires. Another Internet1x2 (SBR rating F-) victim reports 9 month no-pay. Betsrus (not rated) cold calling players offering 75% bonuses. Players should be cautious of unknown books calling-for-cash.

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7/20/2004 04:44 PM
SBR Bill Dozer reports: SBR receives influx of Sportingbet PLC sportsbook complaints. Sportfanatik (SBR rating D+) client reports unjust bonus confiscation. Allstar.com (SBR rating C-) player files complaint over missing check. A SportingbetUSA (SBR rating B-) client claims withdrawn funds left his player account but never reached his Neteller account. A 2nd SportingbetUSA player contacts SBR about unjust bonus confiscation. Mysportsbook.com (SBR rating C-) loses multiple bank wires during processing.

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5/21/2004 04:03 PM
sportsbook.com lowered from C+ to C

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5/21/2004 03:53 PM
sportsbook.com (SBR rating C) experiencing all too familiar slow pay complaints. Just two weeks after a rare upgrade, SBR is forced to lower sportsbook.com to a rating of C. SBR is hit with no less than 10 complaints on sportsbook.com. Players should note that SBR recognizes that sportsbook.com has a good selection of summer sports including tennis, golf, NASCAR, ect. Players funds are not at risk however players need to realize that this is a difficult book to get a payout. sportsbook.com is known in the industry to have deep pockets but short arms.

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5/16/2004 11:37 PM
Player complaints this week include another NO PAY complaint from WorldWager (SBR rating F), Ladbrokes (SBR rating A+) for very poor customer service, sportsbook.com (SBR rating C+) with another disappointing slow pay complaint - SBR recent upgrade of sportsbook.com now under reconsideration

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5/7/2004 05:17 PM
sportsbook.com (SBR rating C+) recently upgraded by SBR not a popular move as players write in with fresh complaints and to voice their dissatisfaction with the upgrade

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5/6/2004 12:42 PM
Grande upgraded from B+ to A-, SportingBetUSA upgraded from C+ to B and sportsbook.com upgraded from D+ to C+

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1/3/2004 12:00 AM
sportsbook.com raised from D+ to C-

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12/1/2003 04:25 PM
Player gets fed up with sportsbook.com (SBR rating D+) , finds a great book on the SBR Recommended List

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11/24/2003 03:52 PM
SBR mailbag - Mostly positive comments on Casablanca, Heritage, sportsbook.com, BetAustralia

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10/23/2003 05:53 AM
Complaints from; Internet1x2(F-), Playerstime(C-), SportingbetUSA(C-), Sportingbet(C-), BetonUSA(D+), WSEX(A-), sportsbook.com(D+)

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9/13/2003 03:11 PM
sportsbook.com complaints rolling in- making a bet is easy but making a withdraw is a different story

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6/18/2003 09:56 AM
This week's complaints - sportsbook.com, Gibralter, Sportbet, MVP

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4/27/2003 05:39 PM
sportsbook.com, a long time SBR Black List member, producing record amount of complaints

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4/26/2003 05:18 PM
Warning: Jazz Sportsbook www.jazzsportsbook.com is NOT the real Jazz Sports www.jazzsports.com Jazz Sportsbook is trying to benefit on Jazz's good name - This could easily end up being a scam

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3/27/2003 05:03 PM
Sportingbet shares tumble again - Holding Co. for SportingbetUSA, sportsbook.com has fallen 70% in past 12 months - nagging customer service complaints possibly indicative of poor mgmt.

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9/23/2002 09:47 AM
This week's serious player complaints: Little NASA (on RUN! List), SportsInteraction (on Black List), SportsbookUSA, sportsbook.com(Black List), LionBets(on RUN! List)

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2/19/2002 10:23 AM
sportsbook.com - Already on Black List is setting records for amount of complaints - further downgrade possible

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11/1/2001 01:19 PM
sportsbook.com - Downgraded to the Black List(2nd time) - Deteriorating customer service - Merger related problems

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7/28/2001 12:14 PM
sportsbook.com - Upgraded - Removed From the Black List - Agreed to be acquired by SportingbetUSA

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10/19/2007 06:40 PM
sportsbook.com downgraded from D+ to D-

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5/21/2004 04:03 PM
sportsbook.com lowered from C+ to C

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5/6/2004 12:42 PM
Grande upgraded from B+ to A-, SportingBetUSA upgraded from C+ to B and sportsbook.com upgraded from D+ to C+

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1/3/2004 12:00 AM
sportsbook.com raised from D+ to C-

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9/23/2002 09:47 AM
This week's serious player complaints: Little NASA (on RUN! List), SportsInteraction (on Black List), SportsbookUSA, sportsbook.com(Black List), LionBets(on RUN! List)

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2/19/2002 10:23 AM
sportsbook.com - Already on Black List is setting records for amount of complaints - further downgrade possible

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11/1/2001 01:19 PM
sportsbook.com - Downgraded to the Black List(2nd time) - Deteriorating customer service - Merger related problems

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7/28/2001 12:14 PM
sportsbook.com - Upgraded - Removed From the Black List - Agreed to be acquired by SportingbetUSA

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