[vladymer]

Hello, Please help me understand the fraud office 10bet.com. They blocked my account (12 jul 2012) and do not want to pay my money to the questions why my account was blocked and when I get my money, 10bet support for more than 9 months can not give a normal response, they answer the same!

They answer: "Dear Vladymer,

Please note that the account you registered is still under scrutiny.

Thank you for your understanding.

Your further patience will be highly appreciated.

Best Regards,
David B.


10Bet Customer Service Team

For any further assistance please do not hesitate to contact us.

E-mail: csd@support.10bet.com

Tel: + 359 (0) 32-502023

Fax: + 44 (0) 8707518588


On Sat, Mar 30, 2013 at 6:34 PM, 10Bet Customer Support wrote:
Dear Vladymer,

Unfortunately your account is still under review.

As soon as we have further information we will contact you.

Your patience is highly appreciated.

Kind Regards,
Elena S.

10Bet Customer Service Team

For any further assistance please do not hesitate to contact us.

E-mail: csd@support.10bet.com

Tel: + 359 (0) 32-502023

Fax: + 44 (0) 8707518588


On Sat, Mar 30, 2013 at 5:21 PM, владимир wrote:
>
> Hi, what with my account? What happaned with my money. How much time you
> can check my account?
> I demand an explanation, you checking my account for more than half a year,
> on my account more than 600 euros, is for me the big money! Waiting answers
> for you... My login: vladymer
> If you do not have to answer, I filed a complaint on you in
> www.gaminglicences.com and www.sportsbookreview.com
>"

On my account of more than 600 euros, for me it's a big of money. Plz help my return My money!!!

[horja1]

have you tried to speak to live CS?

[vladymer]

have you tried to speak to live CS?

Thanks, try today speak in live chat, maybe they say something new...

[CaptainOmar111]

have you got their bonus ( %50 ) ???

[vladymer]

no, eny bonus, only betting...

[CaptainOmar111]

no, eny bonus, only betting...

Make a report to SBR , Iam sure they will help you because they helped someone who got his account blocked with $5500 in 10bet too and he got all his money out to his MoneyBooker account !!! SBR is very friendly and good !!!

[vladymer]

have you tried to speak to live CS?

Chat with live support, but any news. They tell me sent message csd@support.10bet.com

Yesterday filed claim for 10bet in SBR. Maybe someone know more ideas?

[vladymer]

Filed the claim on 10bet in http://www.gaminglicences.com/, answer that in Monday they will be engaged my claim.

[SBR Forum]

10Bet claims that the transactions the user made were flagged as fraudulent deposits by the provider, and that these deposits were refunded back to the provider.