[tacomax]

AK was a scammer through and through. Kind of like raiders but with a slightly higher IQ. Supposedly he got access to account details at a number of the books (username/passwords) from CS agents who fancied a pay-off for providing them.

[marc]

Yes, unfortunately I am. There is much more behind my claim however, but I am still trying to resolve this issue privately at this point.

It is somewhat common knowledge that the BOS's database of player accounts, password and balances is on the black market. When CHRIS bailed out the non-US BOS players, they kept the same account numbers and passwords. Anyone who failed to change thier password became an easy target.

You should contact Mickey. He is aware of the problem.

[aggie]

It is somewhat common knowledge that the BOS's database of player accounts, password and balances is on the black market. When CHRIS bailed out the non-US BOS players, they kept the same account numbers and passwords. Anyone who failed to change thier password became an easy target.

You should contact Mickey. He is aware of the problem.

same thing happened with Rich Coast Sports database. i withdrew fairly quickly most of my money from CRIS, but left $436 in there that was stolen in may/june of last year.

[marc]

it's pretty disgraceful thatthat stuff like this happens all the time, and the sportsbooks do no nothing to try to stop it. Instead they lay the blame on the players for not protecting their passwords. As if there is a way to protect your password from rogue employees who have access to them

[GJMike]

It should be pretty easy to fix. Our passwords are stored with a 1-way encryption mechanism. The only thing we can do is reset the password. If a book implemented a similar policy and logged anytime a pw was reset and what CS rep was responsible for the reset everything should be secure. At least more secure than it sounds like it currently is.

[pags11]

remember to re-set your passwords before the start of football season guys...

[spliff]

thanks for the reminder, many of us take this too lightly.

[pags11]

agreed...

[Schankwart]

My apology for the late response here, people! I have traveled to a friend in the U.S., where I am now staying for a few more weeks and did not get my notebook online up to today.
Anyways, I am again in touch with Bill now and would prefer to not make any further comments about this before I have received a proper response from BetCris again.
I however promise to keep this thread properly updated again from now on, so people know what is happening. After all, this matter is of big importance for all players and potential customers of BetCris and it needs to be made sure that anything like this NEVER comes to happen with them again!

[Schankwart]

Today Bill informed me that he is currently awaiting a response from BetCris' management, which I am nervously waiting for.

t.b.c.

[SBR Lou]

This is an alarming thread, I would have to assume that most account hijack occurs when someone unknowingly downloads a keylogger, or accepts a file over direct AIM connection from someone they "trust online", or has the unfortunate luck of having their details sold by scumbag employees.

If someone is careful to never download files directly from strangers, has a password which isn't easily crackable like "password11", how safe are they assuming up to date computer software and no wireless router? Also, do many of you continue to request exclusion from the casino portion of your books? It makes sense, I've never thought of that.

[Schankwart]

Phew... Again my apology for the late update! This issue has been dragging for a long time now and my own nerves are getting stretched up to the max. Though BetCris' management is apparently reviewing this situation now, I unfortunately have no news to report at this time. Bill Dozer is still on it however and I will keep visitors of this forum on the latest!

Edit: I will be on the road for the weekend and most likely going to be unable to look further into this matter. If anything happens, I will post here by Tuesday the latest.

[tacomax]

Edit: I will be on the road for the weekend and most likely going to be unable to look further into this matter. If anything happens, I will post here by Tuesday the latest.

Any update on this? Are BetCris dragging their heels on this one?

[raiders72002]

hijack occurs when someone unknowingly downloads a keylogger, o

As someone stated earlier it's normally an internal job.

AK can get your ID and password from any book besides WSEX.

You can easily buy this information.

[WileOut]

Everybody needs to change their passwords frequently.

[Schankwart]

Everybody needs to change their passwords frequently.

That is very true, WileOut! In this case there is much more behind it than a hacked password however, and it really takes me quite some at this point to not inform people about what happened.

-As apparently their manager is still reviewing the problem at the moment, I want to keep my mouth shut and first see if there can be found a resolution. This whole scenario has however been dragging for weeks now, which I honestly can not understand either. 30 Grand may not have as big of a meaning to BetCris as it does to me, but I am sure it is no pocket change for them either! All I want is to hope that they eventually prove to be the serious company they claim to be.

[Schankwart]

Bump/

I am about to lose my nerves on this one;
BetCris blatantly keeps ignoring requests for a resolution of this problem and I am starting to believe at this point that they do not have much interest to represent their company as a safe, professional and honestly operated outfit!

My patience is dragging out completely.

[tacomax]

Has this been resolved yet?

[Schankwart]

Has this been resolved yet?

Negative.
BetCris has not stepped in yet and I was forced to take this dispute to another level. Whoever is still interested in the situation is free to send me a PM.

[bigboydan]

Sorry to hear that this wasn't resolved at all yet.

[Schankwart]

Sorry to hear that this wasn't resolved at all yet.

I know. After I did not get anywhere with BetCris, i have now decided to take this matter to different levels and am hoping to get it resolved as soon as possible.

[louis]

Another piece of advice is to have a different password at each sportsbook. The password should be long and totally random, such as s3j5k4ihn598d. Don't use your girlfriend's name, your favorite team, etc. etc. I have a way of coding this data on my computer so that if someone stoled my computer they would not know what the passwords are. I change my passwords every year except for books I don't plan to use again.

There is a real danger that someone at CRIS or one of the other books could sell username and password information to someone in the States. The only thing we can do about this is only play at books that send you an email whenever someone enters your account and does a transaction, including the transactoin of changing your email. If you ever get an email like this and it wasn't you call the sportsbook immediately. In most cases a scammer is either mad at you or his employer and is going to hit 19's at BJ. Another possibility is a dishonest casino owner hacking an account - a good reason to play at reputable books. Another possiblity is someone looking to funnel money to someone else at the poker table. Most of these can be detected.

[bigboydan]

Another piece of advice is to have a different password at each sportsbook. The password should be long and totally random, such as s3j5k4ihn598d. Don't use your girlfriend's name, your favorite team, etc. etc.

Sound advice Louis


I think people need to keep changing their passwords every 2 to 4 weeks to prevent things like this from happening, especially if you carry a rather high balances.

[SBR Lou]

Everybody needs to change their passwords frequently.

I would do this more often if most books allowed you to with no human intervention. Some of them you have to open live chat to set a new password, and sometimes even have your password entered in to make any sort of query at all. I never felt thrilled about that.

[Zeroed]

CRIS live chat wants you to enter your password always, something i strongly dislike there. If i have lots of $$$ in a book i don´t want to give my password to a CS-Joe in a chat..they should have access to my account anyway if it is needed

[bigboydan]

CRIS live chat wants you to enter your password always, something i strongly dislike there. If i have lots of $$$ in a book i don´t want to give my password to a CS-Joe in a chat..they should have access to my account anyway if it is needed

Good point Zeroed

That is something that needs to be rectified in some type of fashion.

[cloudagh]

What's even more idiotic, is that the Live Chat window already knows your password and uses it as part of your chat handle, like "myname/mypass:". Then, the CS rep STILL asks for your password, even though its right there as your chat handle. Duh!

[tacomax]

CRIS live chat wants you to enter your password always, something i strongly dislike there. If i have lots of $$$ in a book i don´t want to give my password to a CS-Joe in a chat..they should have access to my account anyway if it is needed

That's a very good point. I could see the point of doing it if it involved something specifically relating to the account on the chat but if you're going on there to ask about a bonus or about their withdrawal policies, it does seem to be surplus to requirements.

[bigboydan]

We can analyze this all we want to guys, but anyway you look at it though this problem needs to be addressed and fixed.

[konck]

[compaqDikk]

didn't realize pags resides in reno. why not use a phone acct at harrahs to avoid hacks

[rm18]

email.com

I guess that guy never got his 30k?

[pags11]

compaqdikk,

I do just fine with matchbook, bookmaker, betjam and legendz...

[InTheHole]

Bump/

I am about to lose my nerves on this one;
BetCris blatantly keeps ignoring requests for a resolution of this problem and I am starting to believe at this point that they do not have much interest to represent their company as a safe, professional and honestly operated outfit!

My patience is dragging out completely.

Did they call you yet?

[InTheHole]

Kind of hard to edit on SBR nowadays...ask curious