[5mike5]

it would've been better to just be honest from the start, rather than stuff like this

Many of you are concerned about the future of BetPoints. You can rest assured that they are going to remain part of our long-term strategy. We want to be absolutely sure that we’re improving the usage and value of these BetPoints so that you, the consumer, are getting the most out of them.

[USCPHILLYGUY]

[The Kraken]

Yes

As for email nada

Hope to hear the status of my Oder. Will be a month here soon

Same here

I dont even know who to reach out to for an update

[Sam Losco]

Yeah it's ridiculous at this point.

About time Andy or someone makes a statement...

there was a statement, it said relax because your on a free pro membership. after seeing that i figured there is no point to have much hope anymore because i see where this is heading

[blankoblanco]

there was a statement, it said relax because your on a free pro membership. after seeing that i figured there is no point to have much hope anymore because i see where this is heading

And tons of us would have gladly paid the $100 or 3k points for membership if it was actually shown to be worth anything. I mean, I did for 10 years, the vast majority being the monetary donations

[Sledge187]

We live in a day and age where your corporate legal teams won't let you go to the bathroom without counsel approval. I have no affiliation with anyone on this site except for a couple of my best friends who post here at random times every now and then. With that said, I bet that Andy guy wishes he could post an update quickly but maybe he just can't. Loyalty and respect go a long way. We all want the samething here. I love you all. Let's be different here. Let's build this place up. Let's leave the toxic stuff to social media.

[JAKEPEAVY21]

We live in a day and age where your corporate legal teams won't let you go to the bathroom without counsel approval. I have no affiliation with anyone on this site except for a couple of my best friends who post here at random times every now and then. With that said, I bet that Andy guy wishes he could post an update quickly but maybe he just can't. Loyalty and respect go a long way. We all want the samething here. I love you all. Let's be different here. Let's build this place up. Let's leave the toxic stuff to social media.

Andy/new SBR regime put timelines on things and have not delivered.

Everyone still around here is beyond loyal.

We have been waiting over a year to use our points only to have the rug swept out from under us.

[RiverRaid]

Just got an email with my amazon gift card I ordered. Thanks SBR

[stealthyburrito]

Yeah it's ridiculous at this point.

About time Andy or someone makes a statement...

yeah not even upset about the delay. The lack of communication about it is unacceptable however.

Realign customer expectations

[Optional]

Andy/new SBR regime put timelines on things and have not delivered.

Everyone still around here is beyond loyal.

We have been waiting over a year to use our points only to have the rug swept out from under us.

I am as disappointed as everyone else about how poorly this has turned out so far. And I don't know exactly what's happening or why.

But to put this in context, Andy did warn that they were not ready to re-open the store and this was just a temporary solution so we could run a Beat The Bullseye contest and have something redeemable for points.

I am sure he is working with the powers that be to get 1) this current backlog properly funded and delivered and 2) A proper long term store solution in place.

It's a large organization and takes a little time to get things happening compared to the old ownership. Andy will tell us what he can as soon as he is sure of the details.

[A Quant]

I received my Amazon card today.

I know it's been slow, but as far as I am concerned, they did deliver.

Hang in there, I am certain this gets worked out.

[Ksherm]

When did you order it? Iv been waiting almost a month for mine..

[Ksherm]

Are we not getting the freeplay for winning trivia as well?

[Easy-Rider 66]

Are we not getting the freeplay for winning trivia as well?

hits Tuesday's I believe

[The Kraken]

I received my Amazon card today.

I know it's been slow, but as far as I am concerned, they did deliver.

Hang in there, I am certain this gets worked out.

Bice! Thx for the update

[fried cheese]

it looks like they process $100 in orders twice a month.

[pimike]

Almost a month since they took my points. No Stub hub yet for me.

[big joe 1212]

I got my Amazon gift card yesterday

Ordered 9/8

I actually forgot about it until I received the email yesterday

[milwaukee mike]

nothing yet here

but i DID get a call from a 3rd party, warning me that some jackass was selling illegal stuff on amazon using my personal info (name/address)

after about 3 hours on the phone and chat with amazon, they still didn't fix anything... their customer service is worse than betonline! i would rather have my toenails pulled out than have to deal with amazon ever again

best one was one of the phone calls where he said "ok i've made a report, have a nice day"... i asked how he made a report when he never even took my name! or the name of the fraudulent seller! and then he refused to transfer me to someone else

then 2 separate times on live chat for a half hour each time they told me that everything is fixed by changing my password... geez it's like banging your head against a wall

[PD77]

So the SBR store slow pays? Or no pays? Damn I was holding out hope for this to be the saving grace for SBR but it’s looking like they crapped the bed. Hey at least the stores open!

[eidolon]

[eidolon]

I got my Amazon gift card yesterday

Ordered 9/8

I actually forgot about it until I received the email yesterday

What was your order number?
#???????

[mpaschal34]

What was your order number?
#???????

8675309

[captrobey]

8675309

Did Jenny take your order

[dlowilly]

nothing yet here

but i DID get a call from a 3rd party, warning me that some jackass was selling illegal stuff on amazon using my personal info (name/address)

after about 3 hours on the phone and chat with amazon, they still didn't fix anything... their customer service is worse than betonline! i would rather have my toenails pulled out than have to deal with amazon ever again

best one was one of the phone calls where he said "ok i've made a report, have a nice day"... i asked how he made a report when he never even took my name! or the name of the fraudulent seller! and then he refused to transfer me to someone else

then 2 separate times on live chat for a half hour each time they told me that everything is fixed by changing my password... geez it's like banging your head against a wall

I'm not sure if I understood from your post whether you knew or not, but wanted to make sure you knew those calls are a scam. They are not Amazon, they try to get your info by saying someone is stealing from you so they can steal from you.

[ex50warrior]

I received my Amazon card via email this morning (the portion that wasn't cancelled). Thanks SBR.

[JAKEPEAVY21]

Received my Amazon card this morning as well, thank you.

[milwaukee mike]

I'm not sure if I understood from your post whether you knew or not, but wanted to make sure you knew those calls are a scam. They are not Amazon, they try to get your info by saying someone is stealing from you so they can steal from you.

that's what amazon kept thinking... but i got a call from a legitimate company who was asked to do business with a particular seller that is shady, so they were seeing if i knew about it... and if i search that seller on amazon they ARE using my name and address

i know about those other calls, in this case the lady on the phone GAVE ME MY INFO and never asked for anything, just if i was the owner of this particular llc, and told me to contact amazon to get rid of this illegal seller

[wquine]

Received my Amazon card this morning as well, thank you.

Good to hear. Still nothing on my end. Ordered the first day available.

[fried cheese]

i got 2

[willkur23]

I have placed my order on September 9th. Still not received anything.

[blankoblanco]

I ordered on the 8th and still nothing

[JAKEPEAVY21]

i got 2

I got 2 as well...I have not redeemed the 2nd one yet...

Optional or LT please advise what to do here...I'd like to just keep it and have the points deducted from my balance.

[milwaukee mike]

jake you must've gotten mine! lol

some get 2 some get 0, seems par for the course

[USCPHILLYGUY]

Wait. Some guys got 2 but were only deducted the points for 1? I’m confused