1. #1
    Buck Swope
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    *Resolved* 5Dimes Intentionally Misgraded the Canadian Grand Prix (F1)

    Edit by SBR: The OP confirmed via email the wager was regraded.


    This is my first post at SBR in ages but I was a long time Majorwager poster but am mostly Twitter these days. I am only saying this to establish that I am not a rebel rouser.

    Full disclosure: I had a max wager on Lewis Hamilton to win the Canadian Grand Prix (F1) race today at 5dimes. Been playing with them for decades. Never an issue.

    Problem: Around the midpoint of the race, Sebestien Vettel was accessed a 5 second time penalty for unsafe return to the course (he blocked Lewis Hamilton from passing and taking race lead). Just to be clear, this penalty happened during the race and not after the race. The way this works in F1 is that if Vettel pitted he would have been held for 5 seconds. Since he did not have another pit stop at the conclusion of the race 5 seconds are immediately added to his final time at the finish line. This is standard F1 stuff and not uncommon.

    Result: Lewis Hamilton followed Vettel around and passed the finish line directly behind Vettel. Hamilton was immediately declared the race winner by 3.6 seconds after the 5 seconds were added and took the winners spot on the podium. This all occurred instantaneously at the finish line of the race and not hours after.



    5Dimes Rule: “All wagers are graded immediately at a race's conclusion. Unofficial results at that time are used for grading purposes.” The intent behind this is that often in motorsports cars are assessed penalties days later in post race inspections, stewards rulings, etc. so a sportsbook is not going to regrade the wager days later after said penalty. I fully understand and agree with that rule.

    How all other sportsbooks graded the race (including Vegas): Lewis Hamilton was graded the winner. Confirmed with the director of the Las Vegas Superbook (who has functionally identical rules to 5dimes). 5 seconds were added to Vettel's final time and he was graded 2nd.

    https://twitter.com/golfodds/status/1137852041668116480

    How 5dimes graded the race: Sebastian Vettel was the winner. After hours with two different 5dimes managers tonight, the best response I got was (and I quote): “We grade this using the live video. Not an "unofficial source" as you are referring.” For the record, my “unofficial source” was a screenshot of the F1 website at the conclusion of the race which showed the unofficial result of Hamilton 1st and Vettel 2nd.

    Effectively what they told me is that they graded on visual finishing position based on their judgement and do not use any sort of official vendor of data for grading purposes. This is not their posted rule.

    My belief is that since F1 is not a high volume bet, that I likely was their biggest liability. So they made up a new rule about “finishing position” which is not how any other book graded it that I am aware of and is also not their own official rule.

    My hope is that a SBR mod might be able to help me to get this correctly graded but if not then I wanted to post this for full awareness.
    Last edited by SBR Forum; 06-10-19 at 02:37 PM. Reason: added update

  2. #2
    funnyb25
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  3. #3
    big joe 1212
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    Wow, F1 rules are weird. I don’t think I could ever get into that sport.

    Good luck on getting this resolved. Hope it works out.

  4. #4
    lonegambler23
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    call them and straighten it out.

  5. #5
    lakerboy
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    penetrate dimes

  6. #6
    big joe 1212
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    Quote Originally Posted by lonegambler23 View Post
    call them and straighten it out.
    Did you read his post????

  7. #7
    Buck Swope
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    Thanks

    Quote Originally Posted by funnyb25 View Post

  8. #8
    gauchojake
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    Quote Originally Posted by lakerboy View Post
    penetrate dimes

  9. #9
    newton0038
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    Been seeing poorly worded props and wgaers with fuked up lines in the last week. Pointed them out to live agent and they made corrections or pulled the poorly worded prop ( the way the prop read it was the book that would have won both sides, hence why I contacted them.) and I had a +456 extra inning prop graded wrong. Agent said it s a 3rd party issue and was told to contact them again after 9am.. Does Dimes not even grade their own wagers anymore? Seeing many more wagers graded wrongly on the book side, never on palyer side. Check your wagers and screenshot and print. my $25 bet really make no difference but the $25K bettor best be on guard

  10. #10
    funnyb25
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    They just need to make these things easier to win

  11. #11
    unlearn
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    I was on Vettel at 5d (parlayed with a nascar h2h tomorrow) thought I had a loser and sure enough they graded him the winner. I expect it'll be overturned by morning but who knows

  12. #12
    kingdom
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    wonder how similar their horse grading rules are and how that effected the derby.

  13. #13
    Buck Swope
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    Thanks for being honest that as a (current) winner that you expected for it to be graded a loss

    Quote Originally Posted by unlearn View Post
    I was on Vettel at 5d (parlayed with a nascar h2h tomorrow) thought I had a loser and sure enough they graded him the winner. I expect it'll be overturned by morning but who knows

  14. #14
    unlearn
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    Quote Originally Posted by Buck Swope View Post
    Thanks for being honest that as a (current) winner that you expected for it to be graded a loss
    I'm sure you had a hell of a lot more on it than my $100 bud. Hope you get it straightened out

  15. #15
    funnyb25
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    Will be sorted by the morning.

  16. #16
    thomorino
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    A lot of times on sunday night their aren't any high level managers in and you get things graded wrongly you can straighten out in the morning, I'd expect that to be the case here.

  17. #17
    JoeCool20
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    Quote Originally Posted by kingdom View Post
    wonder how similar their horse grading rules are and how that effected the derby.


    RIGHT! Did they name the horse that got disqualified the winner because he "Visually" crossed the line 1st? LOL

  18. #18
    JIBBBY
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    I gotta say Dimes stiffed me on this bet the other day when all my other books didn't.. Both pitchers played... I have no idea why this game was cancelled?

    It cashed on a few of the other books I played it on. Dimes it did not (CANCELLED). This pissed me off as it was a winner!! I like Dimes but I gotta call a spade a spade on this!!

    This was the game and this was the bet.. https://sports.yahoo.com/mlb/teams/houston/

    $192.00 $100.00 Cancelled 6/6/19 3:40pm MLB Baseball 917 Houston Astros -192* vs Seattle Mariners (J Verlander - R must Start T Milone - L must Start)

  19. #19
    funnyb25
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    Quote Originally Posted by JIBBBY View Post
    I gotta say Dimes stiffed me on this bet the other day when all my other books didn't.. Both pitchers played... I have no idea why this game was cancelled?

    It cashed on a few of the other books I played it on. Dimes it did not (CANCELLED). This pissed me off as it was a winner!! I like Dimes but I gotta call a spade a spade on this!!

    This was the game.. https://sports.yahoo.com/mlb/teams/houston/

    $192.00 $100.00 Cancelled 6/6/19 3:40pm MLB Baseball 917 Houston Astros -192* vs Seattle Mariners (J Verlander - R must Start T Milone - L must Start)
    Malone didn't start. No action was correct.

  20. #20
    unlearn
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    Quote Originally Posted by JIBBBY View Post
    I gotta say Dimes stiffed me on this bet the other day when all my other books didn't.. Both pitchers played... I have no idea why this game was cancelled?

    It cashed on a few of the other books I played it on. Dimes it did not (CANCELLED). This pissed me off as it was a winner!! I like Dimes but I gotta call a spade a spade on this!!

    This was the game.. https://sports.yahoo.com/mlb/teams/houston/

    $192.00 $100.00 Cancelled 6/6/19 3:40pm MLB Baseball 917 Houston Astros -192* vs Seattle Mariners (J Verlander - R must Start T Milone - L must Start)
    Jibs look at the box score Milone wasnt the starter he came in after 2 batters

  21. #21
    unlearn
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    You bet listed pitchers not action goes

  22. #22
    funnyb25
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    Jibby has had finer moments man...

  23. #23
    JIBBBY
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    ^^^OH OK fellas.. It still cashed on other books like Bovada and a few others and it left me scratching my head. I'm not lying either..

    He played though.. I guess you have to start.. Some other books let that slide..

  24. #24
    Optional
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    Car racing rules at 5Dimes are that they pay on the order as they cross the line.

    Whilst I agree with Buck Swope and unlearn that I expected them to grade Hamilton as the race winner, this is consistent with their rules and rulings in the past for motor sport betting.

    I'm not sure what they should do.

    As pole sitter and race favorite I'd expect there is a lot of people out there who bet Vettel today. I can see why technically they could see this as correct decision.

  25. #25
    unlearn
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    Quote Originally Posted by JIBBBY View Post
    ^^^OH OK.. It still cashed on other books.. He played though..
    You likely bet action goes on the other books or they are too lazy/stupid to grade correctly

  26. #26
    funnyb25
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    Quote Originally Posted by JIBBBY View Post
    ^^^OH OK.. It still cashed on other books like Bovada and few others. I'm not lying either.. He played though..
    Who cares if he played. If you list pitchers he must START. If you list action, the starting pitcher could die pregame and your wager has action.

  27. #27
    funnyb25
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    Quote Originally Posted by Optional View Post
    Car racing rules at 5Dimes are that they pay on the order as they cross the line.

    Whilst I agree with Buck Swope and unlearn that I expected them to grade Hamilton as the race winner, this is consistent with their rules and rulings in the past for motor sport betting.

    I'm not sure what they should do.

    As pole sitter and race favorite I'd expect there is a lot of people out there who bet Vettel today. I can see why technically they could see this as correct decision.
    That's some bullshit of a rule. Lmao..What can ya do?

    Thanks for sharing Opti

  28. #28
    unlearn
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    Quote Originally Posted by Optional View Post
    Car racing rules at 5Dimes are that they pay on the order as they cross the line.

    Whilst I agree with Buck Swope and unlearn that I expected them to grade Hamilton as the race winner, this is consistent with their rules and rulings in the past for motor sport betting.

    I'm not sure what they should do.

    As pole sitter and race favorite I'd expect there is a lot of people out there who bet Vettel today. I can see why technically they could see this as correct decision.

  29. #29
    funnyb25
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    Might has well give me all those wins that VAR fuked up too, cuz the ball technically went in the net and the goal was on the scoreboard for a moment.

  30. #30
    JIBBBY
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    Quote Originally Posted by funnyb25 View Post
    Who cares if he played. If you list pitchers he must START. If you list action, the starting pitcher could die pregame and your wager has action.
    I guess you're right Funny..

    OK I'll give Dimes a pass on this.. Other books paid up though.. I can copy and paste the pay out wins on that game but it just won't look like the Dimes history bet copy and pastes in box formats..

  31. #31
    Otters27
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    Sounds brutal

  32. #32
    funnyb25
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    Quote Originally Posted by JIBBBY View Post
    I guess you're right Funny..

    OK I'll give Dimes a pass on this.. Other books paid up though.. I can copy and paste the pay out wins on that game but it just won't look like the Dimes history bet copy and pastes in box formats..
    Your other books you must have listed "action"

    If you put "listed' on the other books, you need to do the right thing and go on live chat with each of them and request your wins to be reversed to no action.

  33. #33
    Optional
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    Quote Originally Posted by unlearn View Post
    I dunno.

    I was surprised reading the thread too.

    "Morally" I think you should lose and OP win... but you know this 5D rule same as me. Do you think it could/should apply?

  34. #34
    unlearn
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    Quote Originally Posted by Optional View Post
    I dunno.

    I was surprised reading the thread too.

    "Morally" I think you should lose and OP win... but you know this 5D rule same as me. Do you think it could/should apply?
    If I was the bookmaker I would do the right thing and grade Lewis Hamilton as the race winner

  35. #35
    funnyb25
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    Quote Originally Posted by unlearn View Post
    If I was the bookmaker I would do the right thing and grade Lewis Hamilton as the race winner

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