1. #1
    Justin7
    Justin7's Avatar Become A Pro!
    Join Date: 07-31-06
    Posts: 8,577

    BetUS withdrawal update

    I spoke with a Adam, a payment processing supervisor.

    Several batches of payments were "misprocessed", and this has been a cause of problems for a lot of people waiting for payments since February. Payments are normally "executed" or "denied", but these were put in limbo. BetUS states that their payment processor has not always communicated well with them, which led to the current slow-pays.

    Players who request withdrawals today should not have problems. They have Echeck, ** and ** (no bank wires) available, and players should not expect more than a 3-5 day delay.

    For the players whose payouts were "lost": BetUs is working to fix this. I didn't receive a timeline, but I will work with these players and BetUS to resolve these problems.

  2. #2
    LargeMouthBass
    LargeMouthBass's Avatar Become A Pro!
    Join Date: 03-18-07
    Posts: 1,095

    Thanks Justin, sounds like typical bullshit to me. Hopefully, I'm wrong.

  3. #3
    cwsulzba
    cwsulzba's Avatar Become A Pro!
    Join Date: 03-21-07
    Posts: 425
    Betpoints: 43

    I talked to Herman and he said something about a contract dispute with Fed-Ex, and he said that the checks were all returned to them and they had to redopsit those checks into thier bank and thus it put a delay on those payouts and now current payouts...

  4. #4
    Doug
    Doug's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 6,321
    Betpoints: 42

    Translation:

    Our business model is dependant on deposits exceeding withdrawal requests, unfortunately at this time withdrawal requests far exceed deposits, until this trend reverses itself there is little we can do to make payment to you in a timely manner.

    SBR Founder Join Date: 8/10/2005


  5. #5
    Justin7
    Justin7's Avatar Become A Pro!
    Join Date: 07-31-06
    Posts: 8,577

    We can test it pretty easily. Someone make a withdrawal request today, and see if you get your money within a week.

  6. #6
    jschmit
    jschmit's Avatar Become A Pro!
    Join Date: 03-23-07
    Posts: 6

    Payout

    Justin--thanks for your help. My payout was indicated as "paid" on Monday, so I will let you know when it shows up, I have also e-mailed you individually, thanks.

  7. #7
    Justin7
    Justin7's Avatar Become A Pro!
    Join Date: 07-31-06
    Posts: 8,577

    It is confirmed: BetUS is paying people. I had a complaint where a withdrawal request was made February 16, and the player was paid yesterday.

    I'll keep updates here as I find out more.

  8. #8
    SBR_John
    Wisky
    SBR_John's Avatar SBR PRO
    Join Date: 07-12-05
    Posts: 16,497
    Betpoints: 38834

    GREAT NEWS! There are a lot of people sweating this one.

    SBR Bash
    Punta Cana
    Attendee 2/4/2017

    SBR Bash
    Punta Cana
    Attendee 1/31/2015

    SBR Founder Join Date: 7/12/2005


  9. #9
    leo2302
    leo2302's Avatar Become A Pro!
    Join Date: 03-27-07
    Posts: 234
    Betpoints: 1651

    I FINALLY GOT PAID FROM BETUS!!

    Now just have to work out my sportbook.com account... that's going to be another headache

    but for those of you waiting, I filed a complaint and not sure if that's what did it or they finally got a processor. My withdrawal was made on 2/26 and got paid this morning 3/28

  10. #10
    tblues2005
    tblues2005's Avatar SBR PRO
    Join Date: 07-30-06
    Posts: 9,092
    Betpoints: 1219

    leo great news and I wouldn't advise you to do business with BetUs or sportsbooks.com ever again.

    BTP
    Week 7
    4-1-0 373 pts

    BTP
    Week 6
    4-0-1 522 pts


  11. #11
    bigboydan
    bigboydan's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 55,430

    I'm glad to hear somebody at least received payment from these guys.

    SBR Founder Join Date: 8/10/2005


  12. #12
    jschmit
    jschmit's Avatar Become A Pro!
    Join Date: 03-23-07
    Posts: 6

    Insane

    This is driving me crazy. Justin, I was encouraged by your message referencing 3-5 days, I just asked them in a message and they said 15-20 days??? Keep in mind this is after they claimed I had a wrong routing number for a payment from 2/13, basically I have waited 6 weeks now. Any more advice?

  13. #13
    trkwrigh
    trkwrigh's Avatar Become A Pro!
    Join Date: 03-23-07
    Posts: 8

    justin thanks for your help do you work for betus or just know alot of people at all sportsbooks?
    Last edited by trkwrigh; 03-28-07 at 03:34 PM.

  14. #14
    Justin7
    Justin7's Avatar Become A Pro!
    Join Date: 07-31-06
    Posts: 8,577

    Jschmit,

    Are one of my current complaints? Write me at justin@sportsbookreview.com.

  15. #15
    Actionbrett
    Actionbrett's Avatar Become A Pro!
    Join Date: 03-03-07
    Posts: 598
    Betpoints: 1602

    I have a friend who is a rookie in the gambling industry and has funds in betUS, do they allow book to book transfers, if they do; to which books?

  16. #16
    SBR_John
    Wisky
    SBR_John's Avatar SBR PRO
    Join Date: 07-12-05
    Posts: 16,497
    Betpoints: 38834

    Quote Originally Posted by Actionbrett View Post
    I have a friend who is a rookie in the gambling industry and has funds in betUS, do they allow book to book transfers, if they do; to which books?
    None that I know of. No one trusts them.

    Books that transfer to each other are normally books rated B- or higher. Keep in mind book transfers involve one book trusting another book.

    SBR Bash
    Punta Cana
    Attendee 2/4/2017

    SBR Bash
    Punta Cana
    Attendee 1/31/2015

    SBR Founder Join Date: 7/12/2005


  17. #17
    Doug
    Doug's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 6,321
    Betpoints: 42

    Has a book ever tried to renege on a transfer, like if Greek ( for example) took a transfer from 3Vig ( for example) then couldn't get the money from 3vig.

    Once a book takes in a transfer, its their problem,right ?

    SBR Founder Join Date: 8/10/2005


  18. #18
    LargeMouthBass
    LargeMouthBass's Avatar Become A Pro!
    Join Date: 03-18-07
    Posts: 1,095

    Great news.

  19. #19
    Challo
    Challo's Avatar Become A Pro!
    Join Date: 03-19-07
    Posts: 6

    Spoke to the payout department Today. They said if i made another withdrawal today I would be paid in 3 to 5 days, BUT the payment requested from the day after the Super Bowl, will still not be paid for a "few more weeks" . So in other words they will pay current players now, but any player trying to collect from football season will not be paid till all "current" players are paid. This is bullshit, because they know they screwed over all of us from before, that they will only pay new signups, so it makes them look good.

  20. #20
    Dan O
    Dan O's Avatar Become A Pro!
    Join Date: 03-31-07
    Posts: 3

    I requested a payout Feb 13 and Just got paid thanks to Justin on March 28, dan

  21. #21
    bigboydan
    bigboydan's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 55,430

    Glad to hear you finally recieved payment for this place.

    BTW, Welcome to the SBR forum DanO

    SBR Founder Join Date: 8/10/2005


  22. #22
    Justin7
    Justin7's Avatar Become A Pro!
    Join Date: 07-31-06
    Posts: 8,577

    BetUS - do you claim to speak on behalf of BetUS? Please email me at Justin@sportsbookreview.com.

  23. #23
    BetUS CA Agent
    BetUS CA Agent's Avatar Become A Pro!
    Join Date: 04-02-07
    Posts: 1

    Quote Originally Posted by Justin7 View Post
    BetUS - do you claim to speak on behalf of BetUS? Please email me at Justin@sportsbookreview.com.
    No
    Last edited by BetUS CA Agent; 04-03-07 at 12:19 PM. Reason: Adding to message

  24. #24
    Justin7
    Justin7's Avatar Become A Pro!
    Join Date: 07-31-06
    Posts: 8,577

    CA Agent -

    We appreciate the information you give us. Given your alias, I wanted it to be clear what your relationship is with them.

  25. #25
    LargeMouthBass
    LargeMouthBass's Avatar Become A Pro!
    Join Date: 03-18-07
    Posts: 1,095

    BetUS CA Agent, I hope you can resolve some of the mishaps that's been going around about BetUS not paying.

    Anyway, why does it take so long for any of your payout options? You guys charge $35 for FedEx, that should be overnight delivery not one month delivery. Can you tell me your quickest payout option?

    And is it normal for your customer service rep to ask for my account and password?

  26. #26
    Al Masters
    Al Masters's Avatar Become A Pro!
    Join Date: 04-29-06
    Posts: 4,515
    Betpoints: 2225

    I sometimes wonder if some players like the pain and aggrevation associated with slow-paying books.

    why would anyone play at BETUS when there are absolutly, unequivocally,countless better (no pun intended) choices out there.

    Heres the most important thing you could ever know bout them...YOU MAY NEVER GET PAID AND YOU MAY.

    Now why would someone play their?
    reason 1) There new to the game didnt know better.
    2)Not new to the game but were perhaps inticed by fancy bouses or great numbers,something slightly better then other offers.
    3)a bonafide crazy off the hook offer to good to be
    true(I'll take a shot attitude).
    4)other ugly sites promote them as being great.
    With the exception of the moron in reason #3 who knows full well picking winners may not = $$

    all others failed in one aspect, before they ever made a single play.
    THEY DIDNT DO THERE HOMWORK..
    They failed miserably,how is it all you fellas found this forum after the fact.this place must have a 100s of red flags(being polite)on them here. from there rating, history,to others experiences etc.

    there are so many things out there that even the sharpest player cant avoid like neteller, problems with cascade,hollywood last year,the american govt on and on.

    all this grief you guys are going through, was self imposed, perhaps there is a lesson here,perhaps not

    that said i really hope you guys get your money..

    BTP
    Week 3
    4-1-0 317 pts


  27. #27
    LargeMouthBass
    LargeMouthBass's Avatar Become A Pro!
    Join Date: 03-18-07
    Posts: 1,095

    Quote Originally Posted by Al Masters View Post
    I sometimes wonder if some players like the pain and aggrevation associated with slow-paying books.

    why would anyone play at BETUS when there are absolutly, unequivocally,countless better (no pun intended) choices out there.

    Heres the most important thing you could ever know bout them...YOU MAY NEVER GET PAID AND YOU MAY.

    Now why would someone play their?
    reason 1) There new to the game didnt know better.
    2)Not new to the game but were perhaps inticed by fancy bouses or great numbers,something slightly better then other offers.
    3)a bonafide crazy off the hook offer to good to be
    true(I'll take a shot attitude).
    4)other ugly sites promote them as being great.
    With the exception of the moron in reason #3 who knows full well picking winners may not = $$

    all others failed in one aspect, before they ever made a single play.
    THEY DIDNT DO THERE HOMWORK..
    They failed miserably,how is it all you fellas found this forum after the fact.this place must have a 100s of red flags(being polite)on them here. from there rating, history,to others experiences etc.

    there are so many things out there that even the sharpest player cant avoid like neteller, problems with cascade,hollywood last year,the american govt on and on.

    all this grief you guys are going through, was self imposed, perhaps there is a lesson here,perhaps not

    that said i really hope you guys get your money..
    So what is your point? Why don't you just mind your own business if this matter doesn't concern you.

  28. #28
    douglas
    douglas's Avatar Become A Pro!
    Join Date: 04-03-07
    Posts: 9

    Hey guys I am a new member but have a big problem with Betus myself.A 4300.00 payout request left my Betus account on 2/15/07 and still has not been paid!!But it shows up in my Betus account on 3/29/07 and now says waiting for debit for the last 5 days.I get the same answers as all of you stated above but I still have 6000.00 in the account not including the 4300.00 they put back in.I want to pull it all out but wonder if I will see either of these amounts.Please advise if there is anything else I can do or is it just a "hope and pray" situation.Thanks

  29. #29
    aceken01
    aceken01's Avatar Become A Pro!
    Join Date: 03-26-07
    Posts: 27
    Betpoints: 150

    When will payouts come to us?

    Thanks for the post BET US CA Agent.

    I have 2 four figure payouts from March 9th til Mach 29th. When is that expected to hit my bank account?

    Quote Originally Posted by BetUS CA Agent View Post
    No not on behalf of them.

    Just work here and know some answers.

    All payouts up to March 9th have been sent to proccessing and expected to hit accounts next week.

    All payouts from March 9th till march 29th are being sent tomorrow.

  30. #30
    Al Masters
    Al Masters's Avatar Become A Pro!
    Join Date: 04-29-06
    Posts: 4,515
    Betpoints: 2225

    reply to Big Fish

    Quote Originally Posted by LargeMouthBass View Post
    So what is your point? Why don't you just mind your own business if this matter doesn't concern you.
    what's my point duh..

    Hey big fish maybe if you'd be a little openminded you'd understand.when there is tons of info on this particular group,one should know not to get involved, and if one does get involved and have poor experiences, that doesnt make them bad people,they made a mistake,hopefully they'll learn.
    srry if i was to blunt for your liking i know the truth hurts sometimes.

    and by the way if you bet sports, all on here, is all of our buisness.

    BTP
    Week 3
    4-1-0 317 pts


  31. #31
    douglas
    douglas's Avatar Become A Pro!
    Join Date: 04-03-07
    Posts: 9

    Hell Justin any ideas?I am trying any angle possible to just get what is mine.I wish I would of seen these write-ups before I joined last summer.Plese help if you can.Thanks

  32. #32
    douglas
    douglas's Avatar Become A Pro!
    Join Date: 04-03-07
    Posts: 9

    I just got off the phone with Ashley from the payout department and was told they would rather fed-ex me a check but it would be 10 days to get to Fla.Is this another stall tactic or is it legit?let me nnow your oppinion.Thanks

  33. #33
    LargeMouthBass
    LargeMouthBass's Avatar Become A Pro!
    Join Date: 03-18-07
    Posts: 1,095

    Quote Originally Posted by douglas View Post
    I just got off the phone with Ashley from the payout department and was told they would rather fed-ex me a check but it would be 10 days to get to Fla.Is this another stall tactic or is it legit?let me nnow your oppinion.Thanks
    I know Neteller messed up everything for a lot of people. Just be patient, I do believe they will pay you. It's just a matter of time.

  34. #34
    douglas
    douglas's Avatar Become A Pro!
    Join Date: 04-03-07
    Posts: 9

    Justin I read over my post and meant to say "Help Justin" not "Hell Justin.I am not that brash and wanted to apologize for any misunderstanding.Thanks

  35. #35
    Justin7
    Justin7's Avatar Become A Pro!
    Join Date: 07-31-06
    Posts: 8,577

    Update...

    I spoke with a manager at processing (the same one as earlier). BetUS is being very open with me about the problems they have had, and are actively trying to remedy this. While the ideal solution is to never have had the problem, they are attacking the problems caused by the processor communication issue.

    3 more players have received money. I expect 6 more will in the next 10 days. If you aren't getting email updates from me (and you wrote me with your account number), make sure your spam filter will let me through.

    You might be frustrated at waiting this long to get your money, but I believe all players will get paid... And I'll be the first to tell you if I think otherwise.

1234 ... Last
Top