[sharpcat]

As far as what Heritage said, they arent out any money either way but they still need to meet the affected players in the middle. They said they did their part but in reality they did not. Since they are not going to credit the full amount back they should at least credit half of it. If you are at the cashout cage getting paid out and the place gets robbed before you touch the money the casino should still be liable to pay you.

I guess The Greek and BetJam knew what they were doing when they left the US market.

This.

The player had no choice in who Heritage used to process his payout. This is 100% on Heritage and it is shady that they are telling the player to go fukk himself.

[princecharles]

This is WRONG WRONG WRONG!!

They tell him this is the risk of gambling now?!?!

Are you fuking kidding me????

THIS IS HANDS DOWN THE MOST DUSTURBING SITUATION I HAVE SEEN ON SBR YET.

[HedgeHog]

This is WRONG WRONG WRONG!!

They tell him this is the risk of gambling now?!?!

Are you fuking kidding me????

THIS IS HANDS DOWN THE MOST DUSTURBING SITUATION I HAVE SEEN ON SBR YET.

Guess you haven't read a Betonline complaint thread ever, Drama Queen. That said, I would like to hear Heritage's side of this. No way is Heritage pissing away an A rating over such a relatively small amount.

[wtt0315]

I feel it is absolutly garbage that heritage said they wouldnt do anything for you and this is my favorite book. So I am going go send them a check from my bank and let them deposit it. Going play it and lose it and then My bank then finds out that its for gambling and stops payment on it. You think Heritage will say hey its ok because its your bank that is stopping it. You don't owe us anything. Bs they will close your account and want the money. One more thing I find alarming about them. This happened a few months ago and its clear that they know this has happen to a lot a people and you havent heard anything from them. Wouldnt of been nice to get a call from heritage saying this is what is going on before you get a letter in the mail 5 months later. Its almost like they are saying i sent your money i dont give a **** what happens to you..

[robmpink]

Wow, A rated book taking shots now.

[sharpcat]

Wow, A rated book taking shots now.

Now we see why SBR was so quick to delete the original thread.

[Optional]

It is a risk of offshore gambling. A risk the book should be taking responsibility for if the money did not arrive.

[chopperocker]

this situation... is why i love LV!!! you can keep your head held high there.

[robmpink]

this situation... is why i love LV!!! you can keep your head held high there.

Who really wants to live in Vegas and go through this shit everynight?

[tb1984]

Arunsh, again wjo took the thread down, was it sbr or other ? Lou where are you when we need an answer?

Lou is at the Bash in Las Vegas.

[dolson]

This thread and the original are giving me nightmares, are the feds in the US so hard up for $ that there going to start coming after harmless players like us and stealing our cash?

[The Bet Master]

Heritage has to help the player in some way. It's the same thing as depositing with a CC playing and losing and then having the bank block the transaction. They are still goin to make you pay or kick you out. Its not like Heritage is going through tough times, they should give anyone this happened a full account reimbursement or at least the whole thing in a FP or something. Their explanation is just ridiculous.

[goduke]

This is quite a disturbing situation, my wonder is what is going to be the secondary option for higher withdrawals if this is the repercussion. Last season I requested a decent 5 figure withdrawal that would of taken months with other options because of low limits had i not had the wire option. Its so sick that instead of just legalizing this and taxing it our government would rather go around and cash grab.

[Emily_Haines]

Heritage can fuk themselves for not paying. Price of doing business...........my ass. Just a shit book ripping the players off and telling the player to bad. When it was there fuk up all along for not properly investigating the payment processor. When is SBR going to come to their senses and down grade this shit book to their rightful rating of F-!!!!!!!!!!!

[princecharles]

There is no doubt Costa Rico's best and brightest have been wringing their hands since the orig thread appeared.

This is unlike any issue I have ever seen here.
The major liquidity for these books are obviously the big players, and if this has been their main payout method of choice......

[ArunSh]

Thanks very much for all the support and comments guys.

I wouldn't be too hasty to condemn Heritage for this. Clearly it's a crappy situation for all involved, and who knows if the person that I spoke to on the phone is really speaking for the whole company in what he told me. I would like to see an official statement by them about this though to clarify that however.

I've basically decided that I probably cannot contest the forfeiture, the danger just seems too great. I can only hope that Heritage steps up and does the right thing. Again, this obviously is a bad situation for all involved, but the trouble for this came on their end, with their processor. As others have stated, if your bank blocked a CC or check deposit after you lost the $ you deposited, you absolutely would be expected to make good on it, and I do not see the difference in the situation here. I hope someone from SBR chimes in about this as well as someone from Heritage.

My issue aside, this is a rather disturbing development for US players in general. Are others who received bank wires in the recent past (particularly from this processor) in danger of having the same thing happen? I would have to say that doing any wire for a US player at this stage would probably be a bad idea, but what will the replacement be for large withdrawals? Are we US players just at the end of our rope with this? For my case, whatever may happen with this particular situation, until the general landscape improves drastically, I can't see myself depositing in any book at this time, the risk of not being able to pull your $ out or getting in trouble for doing so in some fashion just seem too great to chance it.

Thanks once more for the support, and I'd like to keep hearing opinions about all this.

[HedgeHog]

Aran SH: Fill out a complaint form and let SBR contact Heritage on your behalf.

http://www.sportsbookreview.com/sportsbook-complaint/

[ArunSh]

Aran SH: Fill out a complaint form and let SBR contact Heritage on your behalf.

http://www.sportsbookreview.com/sportsbook-complaint/

Yes, I likely will do this within a day or two. Heritage asked me for some more information about what happened which I provided. Before I go on with that, want to see how they respond to that information.

Frankly I somewhat worry that if it goes to SBR, the decision rendered might be "Well you have to eat the loss since you had the ability to get your $ back by contesting the forfeiture". I think the vast majority would agree that it's not a good idea at all to contest the forfeiture due to the perils involved so if I end up losing out because I didn't want to get tangled up with the federal government, well that would seem very unfair to me. But I guess we'll cross that bridge when we get to it.

To follow-up a bit on my last post, clearly one or both sides are going to lose some amount due to the unfortunateness of this situation. But I don't understand their apparent logic that I should absorb 100% of the loss, especially since the problem for this came on their end, with their processor.

[Easy-Rider 66]

At a minimum, Heritage should split the difference with you and put back half the amount in your account. I would think they have deep pockets and be able to absorb this type of loss. Bottom line is you never received the payout and they should not take the attitude that you did. If they want to do business in the US market that's the risk they take.

[mrpooh]

What other options are their for larger payments? Are we left with only MoneyG and WesternU

[burgaweddie]

Question I have is why was original post removed ? Is it because SBR dont want an A book taking the hit that Heritage is taking or another reason ? SBR time for u to step up and explain !

[Strider]

question i have is why was original post removed ? Is it because sbr dont want an a book taking the hit that heritage is taking or another reason ? Sbr time for u to step up and explain !

^^^ this ^^^

[burgaweddie]

^^^ this ^^^

what does that mean ?

[Easy-Rider 66]

what does that mean ?

Strider can confirm, but that usually means he agrees with your post.

[burgaweddie]

Strider can confirm, but that usually means he agrees with your post.

thanks for clarifying, not good with all these symbols

[princecharles]

I'm wondering what may be obvious to some, and looking way past this situation.

Basically EVERY processor that has been, or is being used to pay players is a potential target of the feds, ergo the players' money, and in some cases long after its been recieved and spent.

The threshold seems pretty easy to meet, any processor who failed to state they were clearing monies derived from gaming are subject to at least a laundering charge, right?
That's pretty much every processor, and there's no way any statute of limitations have run out yet, except if you stopped betting at least 5 years ago.

Is there anyone who can post a truley educated statement about this?
I'm thinking an attorney with federal experience, and ideally gaming/financial experience as well.
Civil or criminal really doesn't matter on the fed level, as I believe civil can be made criminal with the flip of a switch.

Can SBR reach out to I. Nelson Rose for an interview about this specifically?

In light if them pulling the thread down, this would be the next most sensible move.
Unless what he would say would be very painful to hear.

Please Bill, John etal.

A comment please.

[goduke]

What other options are their for larger payments? Are we left with only MoneyG and WesternU

My thoughts exactly those two options are worthless if we are talking about large withdrawals

[ArunSh]

Ok, I talked to upper management (Mike) at fair length today about this issue.

Unfortunately, as I somewhat feared, the information I got from the account rep yesterday might not have been completely accurate. Everything that I posted about being told was 100% accurate, but it seems that reporting the misinformation that I was given ended up starting something of a witch hunt against Heritage which, even had that information I had been given been correct, was never my intent at all.

The whole goal behind this thread (and the original) was to caution people that this had happened with my wire, and that they might wish to reconsider doing bank wires with any book given the seeming danger or perhaps were in danger of receiving a similar letter in the mail if they received a wire from some book in recent times.

It's not totally clear what will happen with this at this point as there are still some issues to sort through, but Heritage seems committed to making things right with me in the end. Naturally that hasn't happened just yet, but that certainly seems to be their goal at this point.

As I said there are still some issues to sort out, but hopefully those get sorted out without problems. Will definitely keep everyone updated as to the developments as they occur.

[LordVodka]

Civil or criminal really doesn't matter on the fed level, as I believe civil can be made criminal with the flip of a switch.

That's what worries me. I hope someone with legal knowledge can address this.

[burgaweddie]

[Are youQUOTE=ArunSh;15717526]Ok, I talked to upper management (Mike) at fair length today about this issue.

Unfortunately, as I somewhat feared, the information I got from the account rep yesterday might not have been completely accurate. Everything that I posted about being told was 100% accurate, but it seems that reporting the misinformation that I was given ended up starting something of a witch hunt against Heritage which, even had that information I had been given been correct, was never my intent at all.

The whole goal behind this thread (and the original) was to caution people that this had happened with my wire, and that they might wish to reconsider doing bank wires with any book given the seeming danger or perhaps were in danger of receiving a similar letter in the mail if they received a wire from some book in recent times.

It's not totally clear what will happen with this at this point as there are still some issues to sort through, but Heritage seems committed to making things right with me in the end. Naturally that hasn't happened just yet, but that certainly seems to be their goal at this point.

As I said there are still some issues to sort out, but hopefully those get sorted out without problems. Will definitely keep everyone updated as to the developments as they occur.[/QUOTE]
Are you saying that heritage had the post taken down ?

[ArunSh]

No, I don't think Heritage had the post taken down. Likely it was SBR since it contained processing information which they don't want to be displayed publicly (which I can definitely understand).

Probably should have taken greater care when I posted about this to avoid revealing details that might be too sensitive, but honestly didn't know what precisely those were and weren't, and I was rather anxious to get feedback about this issue given how scary it seemed.

[dolson]

Honesty always works on SBR, just don't try to BS anyone.

[Frogger]

Did I get this wrong, but there was close to 100k in the bank account, and the whole account was frozen? If so, he has to contest obviously. If only the the Heritage money was frozen, then of course no contesting & just move on from there.

Heritage SHOULD pay this money. No doubt about it. They dealt with a processor that got flagged, and that is on Heritage in this climate to make sure their players get paid. They do get screwed and have to pay it twice but that is how it is.

[ArunSh]

Did I get this wrong, but there was close to 100k in the bank account, and the whole account was frozen? If so, he has to contest obviously. If only the the Heritage money was frozen, then of course no contesting & just move on from there.

Heritage SHOULD pay this money. No doubt about it. They dealt with a processor that got flagged, and that is on Heritage in this climate to make sure their players get paid. They do get screwed and have to pay it twice but that is how it is.

The amount you mention was not my wire amount nor my total bank account amount - I think this is a sort of a class action lawsuit. Several other people's $ they are probably trying to seize the same way, and all of our property together (giving the total amount you saw) is named as the "defendant's property".

In any case, the only $ I personally have in jeopardy is this one wire from heritage which is why contesting it is not really a good option.

[Strider]

what does that mean ?

i was saying, your post is good. we want to know office sbr statement on this now.