1. #36
    frankzig
    frankzig's Avatar SBR PRO
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    Lousy cust service
    poker software ==LOL

  2. #37
    Call82
    Canīt wait for MLB to start...
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    Quote Originally Posted by BetOnline View Post
    Send me your invite--everyone who got invited for 100% also received a temporary userid and password and that AUTOMATICALLY gave them their bonus. Also PM me your player id and I can look at it this morning for you. It IS by invitation only.
    Cheers
    Alex
    I did get the invitation as well as a temp id and pw...but the automatic bonus was just 50%(which is completely gone by now((( give me your mail-adress and I forward the invitation with my ID, cant send the invitation here...thanks in advance Alex!

  3. #38
    BetOnline
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    alexc -at- betonline dot com will get to me, thanks.

  4. #39
    bigboydan
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    Quote Originally Posted by BetOnline View Post
    alexc -at- betonline dot com will get to me, thanks.
    Thank you for the info. I might have to take you up on your offer if their ever is a matter that requires it.

  5. #40
    Call82
    Canīt wait for MLB to start...
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    I just got my bonus granted, lets see how things go from here...

  6. #41
    bigboydan
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    Quote Originally Posted by Call82 View Post
    I just got my bonus granted, lets see how things go from here...
    Please let us know what your experiences are and good luck sir.

  7. #42
    gangeriver
    The Best Closer!
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    they cut $85 for persontoperson payouts. $600 or $850... amount doesn't matter. most books provide free payout also some of books provide discounts (5dimes, sportbet) Betonline doesn't!
    I lost some money because of the their unclear tennis rules which was boring situation.don't take tennis bets from this book.
    this book offers 10 cent mlb lines but prop bets still 30 cent.
    if you are not an american or canadian custumer betonline doesn't offer sign-up bonunses. but they offer on summertimes. (mlb time) ... flippant book.
    meanwhile I'd like to say has a good software.better than most offshore books.
    never had a issue about payout process
    Last edited by gangeriver; 09-07-11 at 06:33 AM.

  8. #43
    marcojuiceman
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    How is BOL person to Person withdrawals??? anyone

  9. #44
    marcojuiceman
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    How do there *************** payouts work?

  10. #45
    BetOnline
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    Quote Originally Posted by gangeriver View Post
    most books provide free payout also some of books provide discounts (5dimes, sportbet) Betonline doesn't!
    Wrong. $50 discount once per month--that gets a free check or wire in 7 days or a discounted other method.

    Quote Originally Posted by gangeriver View Post
    if you are not an american or canadian custumer betonline doesn't offer sign-up bonunses.
    Wrong. We don't discriminate with bonuses; same great up to $900 bonuses worldwide.

    meanwhile I'd like to say has a good software.better than most offshore books.
    Wow.. Thanks for that!

    never had a issue about payout process
    And likewise thousands of others. And if there is a problem, we're here to help sort it out.

    Cheers
    Alex

  11. #46
    BetOnline
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    How is BOL person to Person withdrawals??? anyone
    p2p in under 36 hours.

  12. #47
    marcojuiceman
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    Quote Originally Posted by BetOnline View Post
    Quite agree, but other A books offer up to 15k, so so do we. Where's the FH Top 10 for US? Cheers Alex
    How about person to person fees?

  13. #48
    Br0nxer
    July 2012 Poster of the Month
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    betonline eats a dikk

    and if they send me one more text message im going to lose my cool

  14. #49
    spankie
    Long Live Rodney!
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    Quote Originally Posted by Br0nxer View Post
    betonline eats a dikk

    and if they send me one more text message im going to lose my cool
    br0nxer i dont let them dominate me pal. go tell scotty to STEP OFF.


    scotty: Thank you for contacting BetOnline Live Chat Service. How may I assist you today?
    hi: YEAH
    hi: why did you send me a letter insinuating that i have little to no brain activity
    hi: you said im watching women play basketball or something
    scotty: ????
    hi: YEAH
    hi: why did you send me that letter saying im a nancy and that i bet on women sports?
    hi: thats going to make me reload?
    hi: FROM COLE TURNER
    hi: whoever this guy is calling me out pal im not happy
    hi: if you want to call me a nancy you call me on the phone and call me a nancy dont send me blind letters pal
    scotty: Hi, How can I help?
    hi: hi why the hell you sending me letters calling me a beaverball better
    hi: not good
    scotty: Could be an honest mistake
    hi: i highly doubt that
    hi: you're having fun with this arent you
    hi: i take it very seriously pal
    hi: i dont like womens sports.
    hi: dont offend me
    scotty: Not at all
    hi: the next time you send me a letter make sure you talk about college football, a mans sport
    scotty: We do apologize for the letter sent
    hi: send a new one about football and being a man and i might reload

  15. #50
    Br0nxer
    July 2012 Poster of the Month
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    Quote Originally Posted by spankie View Post
    br0nxer i dont let them dominate me pal. go tell scotty to leave you the fuk alone pal.


    scotty: Thank you for contacting BetOnline Live Chat Service. How may I assist you today?
    hi: YEAH
    hi: why did you send me a letter insinuating that i have little to no brain activity
    hi: you said im watching women play basketball or something
    scotty: ????
    hi: YEAH
    hi: why did you send me that letter saying im a nancy and that i bet on women sports?
    hi: thats going to make me reload?
    hi: FROM COLE TURNER
    hi: whoever this guy is calling me out pal im not happy
    hi: if you want to call me a nancy you call me on the phone and call me a nancy dont send me blind letters pal
    scotty: Hi, How can I help?
    hi: hi why the hell you sending me letters calling me a beaverball better
    hi: not good
    scotty: Could be an honest mistake
    hi: i highly doubt that
    hi: you're having fun with this arent you
    hi: i take it very seriously pal
    hi: i dont like womens sports.
    hi: dont offend me
    scotty: Not at all
    hi: the next time you send me a letter make sure you talk about college football, a mans sport
    scotty: We do apologize for the letter sent
    hi: send a new one about football and being a man and i might reload
    ive called 5 times

    they aint getting my business

    when the greek and jam closed it was a wrap for me. done offshore

    i will get my fix on the 3 trips a year to vegas

    will be there in about 42 hours

  16. #51
    spankie
    Long Live Rodney!
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    br0nxer. i might put some money in there just so they stop sending me letters dissing me.

  17. #52
    No coincidences
    Baseball at The Corner
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    I've almost been uncomfortable with how easy it is to deposit money there.

  18. #53
    spankie
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    Quote Originally Posted by No coincidences View Post
    I've almost been uncomfortable with how easy it is to deposit money there.
    Yes this is scary.

  19. #54
    No coincidences
    Baseball at The Corner
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    Quote Originally Posted by spankie View Post
    Yes this is scary.
    Trying to figure out what they're doing to bypass the system.

    I deposited with my Master Card a few months ago. WTF?

  20. #55
    spankie
    Long Live Rodney!
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    Quote Originally Posted by No coincidences View Post
    Trying to figure out what they're doing to bypass the system.

    I deposited with my Master Card a few months ago. WTF?
    It was so easy for me I don't even remember depositing.

  21. #56
    No coincidences
    Baseball at The Corner
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    Quote Originally Posted by spankie View Post
    It was so easy for me I don't even remember depositing.
    They've either found some sort of loophole, or I'm never seeing a dime of my balance.

    Kind of want to cash out a little just to see if it's legit.

  22. #57
    Saxguy102
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    And likewise thousands of others. And if there is a (payout) problem, we're here to help sort it out.

    Cheers
    Alex
    I can validate what he is saying here. They were quick to act on a payout issue I had and resolved it.

  23. #58
    gangeriver
    The Best Closer!
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    Quote Originally Posted by BetOnline View Post
    Wrong. $50 discount once per month--that gets a free check or wire in 7 days or a discounted other method.


    Wrong. We don't discriminate with bonuses; same great up to $900 bonuses worldwide.
    I'm affraid that you are wrong
    I have never heard that. you never offered this discount to me. your cs never told.you offer only Persontoperson and it was $85 for all amounts
    also you don't offer free check to non-american customers. I'd like to say there are over 200 country on the world.
    you refuse to give bonus to non-americans until summertimes. after summer you put a "unwanted countries" list on the bonus terms page which inclues a lot of countries. same thing every single year.

    it seems you know nothing about your book or you act.
    Last edited by gangeriver; 09-07-11 at 07:48 PM.

  24. #59
    obamaismyuncle
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    Avoid Betonline at all ******* costs...use as a last resort right next to WSEX. Wait use WSEX before Betonline. This is no joke. This book is a ******* joke.

  25. #60
    ronibrown
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    so-so rating to me

  26. #61
    ronibrown
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    Quote Originally Posted by obamaismyuncle View Post
    Avoid Betonline at all ******* costs...use as a last resort right next to WSEX. Wait use WSEX before Betonline. This is no joke. This book is a ******* joke.

  27. #62
    ehp6737
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    Betonline is horrible

  28. #63
    mighty maron
    USA Bra over 2.5
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    I would avoid BOL

  29. #64
    jose21_us
    The Miami Connection
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    Alex is the best thing betonline has. They lose him that book is screwed....

  30. #65
    WendysRox
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    Quote Originally Posted by BetOnline View Post
    Much of our bonus processing will be automated this week.
    While I appreciate the fact that someone from betonline would stop in to answer questions, I don't like sportsbooks talking about things that "will be" happening. It's pretty much just an end-around way of saying, "no - we don't do that". I apologize if this comes off as rude, I'm not quite awake yet. Just throwing my 2cents out there.

  31. #66
    BetOnline
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    Quote Originally Posted by jose21_us View Post
    Alex is the best thing betonline has. They lose him that book is screwed....
    Thanks but not quite true--the new manager for Player Services is awesome and the one taking care of things behind the scenes for players. We've actually brought back another guy named Alex and he's helping to work the miracles of new payment processing (in and out). New IT head came in this summer (ex one of the biggest books out there) and is seeing that the systems work as planned... we've pulled together a hell of a team across the board this year--all experienced pros who know what success is--and what it takes.

    And now we are the fastest growing sportsbook in the US.

  32. #67
    No coincidences
    Baseball at The Corner
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    Quote Originally Posted by obamaismyuncle View Post
    Avoid Betonline at all ******* costs...use as a last resort right next to WSEX. Wait use WSEX before Betonline. This is no joke. This book is a ******* joke.
    What happened obama?

  33. #68
    lovetowager
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    I love when you get 3 different answers from 3 different live chat operators in regards to the same issue...like playing russian roulette.

    I love how consistently inconsistent they are..

  34. #69
    Beedub16
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    Let me first say I have really enjoyed betonline.com for many reasons. However, I have had a very hard time getting paid. I requested a payout on the 9th of September, I subsequently changed the payment method 2 days later because I increased the amount. After the payout was approved on the 14th I was assured I would have the payout in 10 business days. I have since called and spoken to a supervisor and he says "It's going to take longer for whatever reason, they can't tell me, sometimes it takes longer than what we say." I also received an email over 3 weeks ago saying I would have the wire in less than 5 days. Then a week later I received an email apologizing for the delay but I would receive it in 10 business days. I called to check on the payout because it is listed as paid on my account, and customer service says it should be "sometime next week." It is now almost a month since I made the original request.

    It is a shame because the site is great and all the feature are user friendly. I am just disappointed that I have been misled and lied to because I would simply like a site that is honest and provides timely payouts.

  35. #70
    SoV
    "Why always me"
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    Haha, something similar happened to me.

    I requested for a check. 7 business day, no problem. Didn't arrive in 7 days. On the 8th day, I go on live chat and ask them to sort it out. Receive an email the next day saying they'll do a free **, for which I get info the day after. I'm yet to go and collect ** since it's a distance from my place, which is why I requested a check in the first place. Not too pleased.

    Oh, and their bonuses suck. For a rec bettor like me, bonuses are important but 15% reload bonuses only. And I didn't take an initial signup bonus.

    They have fairly decent lines but I have to say, I used to find more options and better lines at BetPho (when I played there before their financial trouble).

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