1. 03-24-11 09:17 AM #71
    Emily_Haines
    Emily_Haines's Avatar Become A Pro!
    Join Date: 04-14-09
    Posts: 15,888
    Betpoints: 15319

    cant get on at all today
    Reply With Quote Reply With Quote
  2. 03-24-11 09:27 AM #72
    alibet
    alibet's Avatar Become A Pro!
    Join Date: 03-23-11
    Posts: 76
    Betpoints: 84

    No book is better than Pinnacle, no doubt!
    Reply With Quote Reply With Quote
  3. 03-24-11 09:28 AM #73
    Stefan
    Stefan's Avatar SBR PRO
    Join Date: 03-21-09
    Posts: 3,436
    Betpoints: 109116

    It's working!!!
    Reply With Quote Reply With Quote
  4. 03-24-11 09:30 AM #74
    necro
    Update your status
    necro's Avatar Become A Pro!
    Join Date: 06-07-09
    Posts: 1,633
    Betpoints: 108

    never had any problems with them, they are good imo.
    Reply With Quote Reply With Quote
  5. 03-24-11 09:53 AM #75
    katstale
    katstale's Avatar Become A Pro!
    Join Date: 02-07-07
    Posts: 3,924
    Betpoints: 3

    Quote Originally Posted by Stefan View Post
    It's working!!!
    It did for mefor 15 mins then down again. I got one bet down. Thanks Pinny.
    Reply With Quote Reply With Quote
  6. 03-24-11 10:51 AM #76
    cloudagh
    cloudagh's Avatar Become A Pro!
    Join Date: 04-08-07
    Posts: 486
    Betpoints: 100

    I am glad to see I am not the only one. Often I get the idea I am singled out. I learned a long time ago it does no good to ask them about it. It has been off and on all morning.
    Reply With Quote Reply With Quote
  7. 03-28-11 10:19 AM #77
    Stefan
    Stefan's Avatar SBR PRO
    Join Date: 03-21-09
    Posts: 3,436
    Betpoints: 109116

    The last days I had no problems with the website. It looks like they solved their problems.
    Reply With Quote Reply With Quote
  8. 03-28-11 10:31 AM #78
    dark_knight
    dark_knight's Avatar Become A Pro!
    Join Date: 07-03-09
    Posts: 112
    Betpoints: 0

    I had it go down for a few minutes just before a game yesterday which was annoying as I was trying to confirm the wager had been placed. Turns out it had.
    Reply With Quote Reply With Quote
  9. 03-28-11 02:23 PM #79
    gridiron guru
    gridiron guru's Avatar Become A Pro!
    Join Date: 02-21-07
    Posts: 255
    Betpoints: 326

    They dont even take US players, they arent A+ in my opinion
    Reply With Quote Reply With Quote
  10. 03-29-11 04:51 PM #80
    Stefan
    Stefan's Avatar SBR PRO
    Join Date: 03-21-09
    Posts: 3,436
    Betpoints: 109116

    Quote Originally Posted by dark_knight View Post
    I had it go down for a few minutes just before a game yesterday which was annoying as I was trying to confirm the wager had been placed. Turns out it had.
    I had this situation several times the last months, but the bets had never been placed. Today the website was one time not reachable for me for five minutes. The problems are not solved.
    Reply With Quote Reply With Quote
  11. 03-30-11 07:38 AM #81
    increasedodds
    increasedodds's Avatar Become A Pro!
    Join Date: 01-20-06
    Posts: 819
    Betpoints: 18

    I laugh when people say Pinnacle is not A+.

    They have the best lines and pay 6+ figure payouts in minutes.

    Who else has -104 NFL, -105 most everything, and processes basically all payouts in under 30 minutes?
    Reply With Quote Reply With Quote
  12. 03-30-11 07:42 AM #82
    cc440unn
    191-217-8 +54.40u
    cc440unn's Avatar Become A Pro!
    Join Date: 03-18-11
    Posts: 737
    Betpoints: 0

    Lol . If pinancle is no a A+. There is no A+
    Reply With Quote Reply With Quote
  13. 03-30-11 07:43 AM #83
    horja1
    Grrrrrr
    horja1's Avatar Become A Pro!
    Join Date: 01-13-11
    Posts: 5,646
    Betpoints: 12

    Quote Originally Posted by increasedodds View Post
    I laugh when people say Pinnacle is not A+.

    They have the best lines and pay 6+ figure payouts in minutes.

    Who else has -104 NFL, -105 most everything, and processes basically all payouts in under 30 minutes?
    Save this post for when you'll be back here saying that you can't access your account cause "Pinnacle page is not working for 30 mins already"
    Reply With Quote Reply With Quote
  14. 03-30-11 10:55 AM #84
    cyberinvestor
    cyberinvestor's Avatar Become A Pro!
    Join Date: 04-30-10
    Posts: 1,952
    Betpoints: 138

    Quote Originally Posted by increasedodds View Post
    I laugh when people say Pinnacle is not A+.

    They have the best lines and pay 6+ figure payouts in minutes.

    Who else has -104 NFL, -105 most everything, and processes basically all payouts in under 30 minutes?

    Agree, they may not be perfect but there is no other book out there with these features! Maybe some book has one or another but nobody puts it all together like Pinnacle!
    Reply With Quote Reply With Quote
  15. 03-30-11 11:05 AM #85
    Thremp
    Thremp's Avatar Become A Pro!
    Join Date: 07-23-07
    Posts: 2,067
    Betpoints: 0

    Pinnacle also has worse CS than many D rated books. Their CS is difficult to reach, incompetent, and annoying. Bookmaker has similar issues. Sadly having CS that doesn't outright lie places you in the top echelon of CS. (BetPhoenix, every other scam book)
    Reply With Quote Reply With Quote
  16. 03-30-11 12:07 PM #86
    cyberinvestor
    cyberinvestor's Avatar Become A Pro!
    Join Date: 04-30-10
    Posts: 1,952
    Betpoints: 138

    Quote Originally Posted by Thremp View Post
    Pinnacle also has worse CS than many D rated books. Their CS is difficult to reach, incompetent, and annoying. Bookmaker has similar issues. Sadly having CS that doesn't outright lie places you in the top echelon of CS. (BetPhoenix, every other scam book)

    Really? I use Pinnacle customer service for questions from time to time and they usually get back within 30 minutes. Granted this is over email but I have never had an issue with their customer support. The only complaint is no phone support but they do just fine with email. Curious as to what your experience is. I agree with Bookmaker CS, it is bad. Live Chat unless you are a diamond customer and get the VIP support reps is horribly slow and incompetent and their email replies take 4-6 hours at best to get a reply back. That can get frustrating.
    Reply With Quote Reply With Quote
  17. 03-30-11 06:47 PM #87
    Thremp
    Thremp's Avatar Become A Pro!
    Join Date: 07-23-07
    Posts: 2,067
    Betpoints: 0

    They respond. Its just tedious and most of the time a retarded response. "When will you be opening XYZ?" "Sometime between now and when the event starts." is a very common conversation with them. Or just a blatant inability to understand shit. Anything that requires even a casual bit of thought is far beyond most of these people.

    30m is far far slower than any live chat/phone service as well. If you have a time sensitive problem, there is no way to get a faster response (well secret ninja phones).
    Reply With Quote Reply With Quote
  18. 03-31-11 02:01 PM #88
    Stefan
    Stefan's Avatar SBR PRO
    Join Date: 03-21-09
    Posts: 3,436
    Betpoints: 109116

    Quote Originally Posted by Thremp View Post
    30m is far far slower than any live chat/phone service as well. If you have a time sensitive problem, there is no way to get a faster response (well secret ninja phones).
    That's one point they should improve. Most of the bookies have a live chat. But compared with some european bookies where you can be glad to receive a response within one day, it's fast. I wouldn't say that their CS is bad.
    Reply With Quote Reply With Quote
  19. 03-31-11 02:21 PM #89
    horja1
    Grrrrrr
    horja1's Avatar Become A Pro!
    Join Date: 01-13-11
    Posts: 5,646
    Betpoints: 12

    Quote Originally Posted by Stefan View Post
    That's one point they should improve. Most of the bookies have a live chat. But compared with some european bookies where you can be glad to receive a response within one day, it's fast. I wouldn't say that their CS is bad.
    yep
    Reply With Quote Reply With Quote
  20. 03-31-11 02:50 PM #90
    King_Suckerman
    King_Suckerman's Avatar Become A Pro!
    Join Date: 04-12-09
    Posts: 945
    Betpoints: 12903

    Quote Originally Posted by Thremp View Post
    (well secret ninja phones).
    very funny
    Reply With Quote Reply With Quote
  21. 03-31-11 05:36 PM #91
    Stallion
    Update your status
    Stallion's Avatar SBR PRO
    Join Date: 03-21-10
    Posts: 3,586
    Betpoints: 16714

    Pinnacle is an A+ book, why is this thread still open??
    Reply With Quote Reply With Quote
  22. 03-31-11 05:42 PM #92
    brucethebear
    brucethebear's Avatar Become A Pro!
    Join Date: 08-16-10
    Posts: 724
    Betpoints: 0

    Quote Originally Posted by encephalization View Post
    Best odds, hands down. No problems with payouts. If Pinnacle is not an A+ bookie, no other is better than a C.
    Totally agree. Never had issues with access.
    Payouts are very fast, even on non-american sports. Wish the same could be said for my local :/
    Reply With Quote Reply With Quote
  23. 03-31-11 06:43 PM #93
    DIF
    DIF's Avatar Become A Pro!
    Join Date: 08-30-05
    Posts: 648
    Betpoints: 0

    Pinnacle is still in the top but the asian bookies is also exellent bookies and now compares to pinnacles odds and high betting limits.
    Reply With Quote Reply With Quote
  24. 03-31-11 07:08 PM #94
    Hareeba!
    Hareeba!'s Avatar Become A Pro!
    Join Date: 07-01-06
    Posts: 33,284
    Betpoints: 20531

    Quote Originally Posted by DIF View Post
    Pinnacle is still in the top but the asian bookies is also exellent bookies and now compares to pinnacles odds and high betting limits.
    yep, but only for soccer
    Reply With Quote Reply With Quote
  25. 03-31-11 08:29 PM #95
    robmpink
    Update your status
    robmpink's Avatar Become A Pro!
    Join Date: 01-09-07
    Posts: 13,205
    Betpoints: 43

    They mentioned it on the Sopranos, A+.
    Reply With Quote Reply With Quote
  26. 03-31-11 09:53 PM #96
    roninchow
    roninchow's Avatar Become A Pro!
    Join Date: 03-07-11
    Posts: 86
    Betpoints: 0

    I love Pinnacle, reduced juice and fast payout. Good support.
    Reply With Quote Reply With Quote
  27. 04-01-11 02:23 AM #97
    Border Gadgie
    Border Gadgie's Avatar Become A Pro!
    Join Date: 08-18-08
    Posts: 477
    Betpoints: 2092

    The very title of the thread is foolish.........Pinnacle is the best book by a country mile.
    Reply With Quote Reply With Quote
  28. 04-01-11 05:52 AM #98
    horja1
    Grrrrrr
    horja1's Avatar Become A Pro!
    Join Date: 01-13-11
    Posts: 5,646
    Betpoints: 12

    Pinnacle just gave me a 100 Eur free bet ... CHECK YOUR ACCOUNTS PEOPLE
    Reply With Quote Reply With Quote
  29. 04-01-11 05:57 AM #99
    Hareeba!
    Hareeba!'s Avatar Become A Pro!
    Join Date: 07-01-06
    Posts: 33,284
    Betpoints: 20531

    Quote Originally Posted by horja1 View Post
    Pinnacle just gave me a 100 Eur free bet ... CHECK YOUR ACCOUNTS PEOPLE
    lol
    anyone who plays there would know they don't hand out free bets
    what's your game ?
    Reply With Quote Reply With Quote
  30. 04-01-11 05:59 AM #100
    horja1
    Grrrrrr
    horja1's Avatar Become A Pro!
    Join Date: 01-13-11
    Posts: 5,646
    Betpoints: 12

    Quote Originally Posted by Hareeba! View Post
    lol
    anyone who plays there would know they don't hand out free bets
    what's your game ?
    wanna see a print screen?
    Reply With Quote Reply With Quote
  31. 04-01-11 06:06 AM #101
    Hareeba!
    Hareeba!'s Avatar Become A Pro!
    Join Date: 07-01-06
    Posts: 33,284
    Betpoints: 20531

    Quote Originally Posted by horja1 View Post
    wanna see a print screen?
    sure
    Reply With Quote Reply With Quote
  32. 04-01-11 07:21 AM #102
    horja1
    Grrrrrr
    horja1's Avatar Become A Pro!
    Join Date: 01-13-11
    Posts: 5,646
    Betpoints: 12

    me too ... it's too unbelieveble ... I should have chosen a different book to try to fool people
    Reply With Quote Reply With Quote
  33. 04-01-11 11:29 AM #103
    Mexes
    Mexes's Avatar Become A Pro!
    Join Date: 11-27-09
    Posts: 691
    Betpoints: 5463

    they are not A+ any more
    they only take 1400 and not 3500 any more live on NBA MONEYLINES -_-

    Interesting to see if they have live options during nba playoff games during the whole game like last season and not only in time outs and breaks
    Reply With Quote Reply With Quote
  34. 04-03-11 09:00 AM #104
    TRone
    TRone's Avatar Become A Pro!
    Join Date: 02-16-11
    Posts: 205
    Betpoints: 1938

    Down again for everyone?
    Reply With Quote Reply With Quote
  35. 04-03-11 09:09 AM #105
    begalvis
    begalvis's Avatar Become A Pro!
    Join Date: 02-08-11
    Posts: 57
    Betpoints: 622

    yep down for. Havent used them for few days, and when i need them, they are down. dammit...
    Reply With Quote Reply With Quote
First 1234 Last
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »