1. 03-03-11 06:10 PM #1
    ELEMENT116
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    5dimes RINKYDINK

    WOW. I'm shocked. After getting shut down at Matchbook, I opened up at 5dimes, after listening to the too loud customer service rep try to tell a one time rollover isn't a rollover, I got the displeasure of using their software.

    OUCH!!!

    BRUTAL!!!

    THIRD WORLD!!!!

    Tried their poker option. First tourney, in 5th place, 6 left, on the button and raised with kj, SYSTEM ERROR!!!!!!!! Must close window and reload. You know what happens after that...

    How could this book even be considered with the best books?

    Matchbook, please come home.
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  2. 03-03-11 09:47 PM #2
    Johnnythunder
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    I just started using them a few weeks ago and was very unimpressed. Clerks 'forgetting' to mention that If i take the bonus I don't get reduced juice. jipping me on ** fees by only paying 10 instead of 14 and then when telling them jipping me on 44 cents....not returning an email when I pointed out a mistake instead of pounding it. I get the feeling its a very unsavory operation.
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  3. 03-03-11 10:26 PM #3
    Hareeba!
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    Quote Originally Posted by Johnnythunder View Post
    I just started using them a few weeks ago and was very unimpressed. Clerks 'forgetting' to mention that If i take the bonus I don't get reduced juice. jipping me on ** fees by only paying 10 instead of 14 and then when telling them jipping me on 44 cents....not returning an email when I pointed out a mistake instead of pounding it. I get the feeling its a very unsavory operation.
    NEVER EVER EVER take a bonus without familiarising yourself with all the rules
    potentially that is going to cost you heaps over the years ahead
    lesson learned?
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  4. 03-03-11 10:44 PM #4
    pokerplayer22
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    You should call them or get on live chat and ask for Tony. He seems to be a very helpful, customer friendly manager.
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  5. 03-03-11 10:50 PM #5
    Jerm3462
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    Quote Originally Posted by pokerplayer22 View Post
    You should call them or get on live chat and ask for Tony. He seems to be a very helpful, customer friendly manager.

    HAHAHA. This is the best advice I've seen in a long time.
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  6. 03-03-11 11:02 PM #6
    iceminers26
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    I can't believe all the negative press about 5D of late, they're mostly a top notch book.
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  7. 03-03-11 11:03 PM #7
    nyplayer33
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    Best lines for usa customers and most options
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  8. 03-03-11 11:03 PM #8
    Johnnythunder
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    Quote Originally Posted by Hareeba! View Post
    NEVER EVER EVER take a bonus without familiarising yourself with all the rules
    potentially that is going to cost you heaps over the years ahead
    lesson learned?

    They fixed the situation but two of them neglected to mention that there was an option. I think they were remiss in their duty and I think it was deliberate. The place seems very shady.
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  9. 03-03-11 11:06 PM #9
    TRE1968
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    Tony is an ahole
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  10. 03-03-11 11:13 PM #10
    sharpcat
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    Matchbook had better poker software than 5dimes
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  11. 03-03-11 11:29 PM #11
    ringemup
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    fukk 5dimes
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  12. 03-04-11 12:14 AM #12
    soxwin1917
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    If you don't like 5Dimes then go elsewhere. For US players they are one of the best.
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  13. 03-04-11 12:19 AM #13
    ok now what
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    It doesn't play badly. I agree, though - you have got to be completely certain of all rollover rules before touching a bonus anyplace.
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  14. 03-04-11 12:41 AM #14
    ELEMENT116
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    sharpcat good catch.

    Yeah, didn't explain fully. Using their sports software, stuff is code from the '90s, seriously. You can't be bigtime with an Apple 11e, and they buy bandwidth by the inch.

    HEY!! Buy a server down at radio shack, will ya.

    The poker story was just insult to injury, after dealing with reps who's accent I couldn't understand, and software I could have written, sketchy from top to bottom.

    Just hard to believe after all these years of me avoiding them they haven't grown up or changed, but their reputation has.

    Definitely not a top book imo.

    C'mon Tony stop buying those runt books and INVEST, with Matchbook out and Cris not making betmaker happen, this is your time, your future. Time to be a big fish in the big pond, get out of the wading pool.
    Last edited by ELEMENT116; 03-04-11 at 12:54 AM.
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  15. 03-04-11 01:02 AM #15
    Legions36
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    Quote Originally Posted by ELEMENT116 View Post
    sharpcat good catch.

    Yeah, didn't explain fully. Using their sports software, stuff is code from the '90s, seriously. You can't be bigtime with an Apple 11e, and they buy bandwidth by the inch.

    HEY!! Buy a server down at radio shack, will ya.

    The poker story was just insult to injury, after dealing with reps who's accent I couldn't understand, and software I could have written, sketchy from top to bottom.

    Just hard to believe after all these years of me avoiding them they haven't grown up or changed, but their reputation has.

    Definitely not a top book imo.

    C'mon Tony stop buying those runt books and INVEST, with Matchbook out and Cris not making betmaker happen, this is your time, your future. Time to be a big fish in the big pond, get out of the wading pool.
    Hey they are a great book that u wont have to worry about your doe. Just so everyone knows is they follow there rules to a T and dont change them or budge at all. Just like the other guy said dont take the bonus and use the reduced juice as it adds up over time, well worth the unlocking freeplay they offer.
    As for Tony the owner can be a prick cause he feels he is doing everyone a favor for reduced juice and holds u by the balls with it if u complain to him about something. Who gives a sh-it about there lack of poker software as there are degenerate gamblers playing poker all the time just trying to give there money away. All in all a great book that pays everyone, just follow there rules and everything will be no headaches.
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  16. 03-04-11 02:19 AM #16
    nyplayer33
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    Don't steal from them..bet bad lines and all will be grand.
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  17. 03-04-11 03:06 AM #17
    Hareeba!
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    Quote Originally Posted by nyplayer33 View Post
    Don't steal from them..bet bad lines and all will be grand.
    that's about it as Tony regards beating them as stealing from them it seems
    he's very happy to have you losing but don't beat him or you'll be on $50 or lower limits
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  18. 03-04-11 08:48 AM #18
    Mr. Teaser
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    Yes look closely at the rollover rules
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  19. 03-04-11 09:22 AM #19
    Counterfeit Cash
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    That's why I don't touch bonuses...play straight up or don't play at all is my motto.
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  20. 03-04-11 11:05 AM #20
    Doug
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    Well they are the best book left for US players....if you want -105 and options.
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  21. 03-04-11 11:07 AM #21
    fury
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    Quote Originally Posted by pokerplayer22 View Post
    You should call them or get on live chat and ask for Tony. He seems to be a very helpful, customer friendly manager.
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  22. 03-04-11 11:10 AM #22
    BET THE HOOK
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    Tony is God. Just ask him.
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  23. 03-04-11 02:24 PM #23
    thekid667
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    Quote Originally Posted by nyplayer33 View Post
    Best lines for usa customers and most options
    Your one hundred percent right. For Americans the prices cant be beat.
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  24. 03-04-11 02:50 PM #24
    LegitBet
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    give them somem time to grow on you. you may PM me if you like, and i'll be happy to give you some time of mine, as i am very familiar with 5Dimes, and have figured out how to be treated not only very fairly, but really well.
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  25. 03-04-11 03:07 PM #25
    Mikail
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    Never had a major problem with 5dimes. Best out for U.S players hands down IMO
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  26. 03-04-11 03:49 PM #26
    ehp6737
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    Quote Originally Posted by soxwin1917 View Post
    If you don't like 5Dimes then go elsewhere. For US players they are one of the best.

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  27. 03-04-11 04:04 PM #27
    eonizuka
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    I haven't had problems with 5dimes like others have had. Their poker room is soft when it has traffic but you are better off some place else to make money with poker because its def not a top notch poker room. On the sports betting side I haven't had any problems but I am not betting the high limits like others.
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  28. 03-04-11 05:22 PM #28
    Mastertvtech
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    I don't get why any decent book doesn't keep up with the latest software. I would think it would be to their advantage to have a great poker room, casino and sportsbook....
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