This is the complaint I just submitted to this site and would appreciate any other input from posters here:
Well I saw someone on Facebook saying they were tempted to make a deposit on BetUs early Super Bowl Sunday. He's a pretty smart guy so I thought this site was legitimate. So I make an account, make a deposit of 111$, accepting the 10 percent free play on the phone. So I have 122$ that I bet on the Packers beating the 3 point spread, and I win. I see that my account total is now $223. I already submitted a picture of the front and back of my CC, my license, and the required form. I go to request payout, and it says rollover condition is not satisfied. I have no idea what this means, and this is when it gets funny.
The person on the phone tells me that the site rejected the submission of my form because the signature did not match the signature on my ID. Then he tells me the conditions of the rollover, that I have to wager 3 times as much since I accepted the freeplay. I told him, I was never told about this condition. He forwards me to Brian, who handled my deposit on February 6th, 2011. Brian tells me he explained these conditions, and I disagree. He asks if I want to hear the recording, I say yes, and I'm put on hold for 10 minutes. He comes back and tells me there are a lot of recordings and he will call me when he gets the email with the recording. IN 2 DAYS. I will be calling back in two days and this is absolutely ridiculous. I am not going down without a fight. Any help or suggestions would be greatly appreciated!