Playing real money craps..Bet $35 on no pass..roll comes out 5...5 is now the point..no additional wagers next roll is 6. No additional wagers and the roll comes out 9. Now I dont have enough left in money on the table to make any other bets that I want. I decide to get more money. I hit the cashier button.
Takes me to the cashier..I transfer more to casino account. I exit cashier, and it brings me back to crap table. The point has been wiped out and the bet returned. It has started clean. Now I am angry because the program voided a positive ev bet for me. I have six rolls to make my money and only 4 rolls that make the point and I lose the wager.
I have asked and recieved the casino logs from Intertops. I have been able to reproduce this glitch in fun mode also recording it on my laptop in a video file.
What would be a reasonable expectation/return for this +EV voided bet?
Also I probably have encountered this glitch in the past (because I transfer from cashier to casino quite often because I dont start with a lot on the table-a precaution)...each time it voids the point on a "no pass" bet it gives the house even more of an advantage.
What if anything should I expect from this?
I have the video reproducing this and the logs from intertops showing the bet disappearing.
Intertops says its contacting software manufacturer about this.