Hi xxx,
We have temporarily closed your account. As we are experiencing an increasing amount of credit card fraud, we kindly ask you to verify your identity by providing us following documents:
1. A scanned copy of your passport.
2. A scanned copy of aninvoice (not older than 2 months) stating your name and address.
3. A scanned copy of both sides of your credit card.
4. A scanned copy of a photo of of you holding the credit card close to your face.
We will open your account a soon as we receive this information. This precaution is taken for the safety of everybody.
Furthermore we'd like to stress that if we don't receive said documentation before the starting time of the event on which you've placed a bet we'll void the bet according to our T&C 6.3.1.11.
You've placed bets on the match AGF vs. AC Horsens starting 19:00 CET Monday July 28th. These bets will be voided if documentation is not received in due time.
We apologize for the inconvenience.
Please don't hesitate to contact us if you have any questions.
Best regards,
Lars
Wauw Gaming Support Team