seems that they only voids the winning late bets
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You are now chatting with 'Alen'
Alen: Hello. How may I assist you today?
Me: Hello, could you please review my bet 62040920 (Jelena Jankovic-Zarina Diyas) The match has already started as I have placed my bet This match had started at 6:16
Alen: Can you please confirm your account number and password?
Me: ******
Me: ****
Alen: Just a moment please
Alen: As i just checked ypur account i see the wager placed
Alen: What is it exactly that you need with it?
Me: I guess it should be void because the match has already started
Alen: Let me check with Wagering department
Me: ok
Alen: I just have been informed by our wagering department the this may take time
Alen: If you want to hold for at least 10 minutes or contact us by then
Me: I`m waiting
Me: thanks
Alen: Can you please call us to get contacted with our Wagering Dept.
Alen: The wager is good as i just have been confirmed
Me: I guess my english is to bad for this
Alen: no sir
Me: my information is that the match starts at 6:16 and the wager placed at 6:17....
Alen: bottom line
Alen: the wager is good
Me: so could you please provide me with the exact times for the match (starting time of the match and time I placed the wager)?
Alen: the wager is good, we are not going to cancel
Alen: sorry
Me: ok, but please provide me with the exact times for the match (starting time of the match and time I placed the wager. I guess if a wager wins and the match already have started, you void this, isnīt it?
Alen: I understand your point
Alen: But the wager went through, and you just contacted us after the match has finished
Alen: As you have already been informed, the wager cannot be cancelled
Me: because I thought itīs clear it must be void
Me: ok, to get this right, if a match already started, and the wager went through, 5 Dimes donīt void the wager even if the wager wins. alright?
Alen: Wagering department has already taken the decision
Alen: The wager has already been graded and i am afraid there is nothing that can be done for this matter
Me: its ok but why canīt you provide me with the exact times (wager time, match starting time)
Alen: Sir. as you were already told
Alen: If you need further assistance can call our Wagering Department
Alen: Besides this matter
Alen: Is there anything else I can assist you with?
Me: no thanks