1. #1
    kazuc
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    My account was hacked

    First of all, I realize that my password and account numbers are my responsibility, and that there's most likely nothing that can be done for me. Nonetheless, I want to pass this on. Somehow, someone got my account numbers and passwords for 5Dimes, Diamond Sports and Matchbook. Since I live with my wife and no one else at home sees my computer, it couldn't have been from my home computer directly. Could I have been keylogged or remotely controlled? Maybe, although I have a mac and am pretty careful about what I download, and don't chat much. But that's not impossible. It could also have been a friend's computer that was hacked, since I sent him the information about those accounts to play my plays for me when I was out of town.

    Anyway, I stupidly had the same password for all three accounts, and for my mail too. So someone placed bets on an account, and transferred the money to poker and eventually himself on one of those three sites when he won. The funny thing is when he lost, he transferred the money back to my account, so when I just checked my balances, I didn't see the plays. (Don't ask me why, but that's what happened). I finally figured out that I had been hacked on Diamond, and that 2K was gone. I got them to close the account to investigate, and change the password. But I didn't realize the hacker had had my other two accounts too. The next day he bet my entire 3,200 on 5 Dimes on Tampa Bay.

    I've tried to talk to the security people at the sites, but it seems really hard for them to take me seriously. I put in a request for help at SBR. I realize that since the better had my account and password, my money is likely gone. But I'd really like them to at least track the transfers and find out where they went, so they can at least hopefully catch the person who did it. I've changed the passwords on my accounts and mail account, but can't 100% be sure I'm still not keylogged, although I tried to check and I don't think I am.

    Does anyone have any advice as to what I can try? Also, as a warning to others, don't use the same password for all your sites. Especially not the same as your E-mail.

  2. #2
    2Bdown
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    you are saying "he" made a withdrawal?

  3. #3
    kazuc
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    I mean the person who hacked my account ("he" or "she") transferred some money out through poker, I believe, and lost the rest betting on sports.

  4. #4
    wtt0315
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    that sucks i wish you the best

  5. #5
    PSD999
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    maybe scam book used your password for other sites. Do you have the same usernames and passwords for 5Dimes, Diamond Sports and Matchbook?

  6. #6
    sq764
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    and there's likely not a freaking thing you can do about it, the part that sucks

  7. #7
    zebras99
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    I'm not sure which e-mail provide you use, but gmail tracks the IPs that are used to check the mailbox. Most bookies track your IPs as well (in some bookmakers you can find IP history). Not sure if this will help but its one of the ways to get more info on who hacked you.

  8. #8
    sportsbetwin
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    Feel for you - it sucks.

    I got my Moneybookers account hacked last year. They hacked an email account and used lost password feature.

    Taught me a good lesson in online security.

    I was relatively lucky - they took $3K but I got all but $500 back.

  9. #9
    kazuc
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    Thanks for the support. It definitely does suck, and yes, I was stupid enough to use the same password for multiple sites.
    Zebras- Thanks. That's good info about G-mail showing IP addresses. That could help.

  10. #10
    Justin7
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    Quote Originally Posted by kazuc View Post
    I mean the person who hacked my account ("he" or "she") transferred some money out through poker, I believe, and lost the rest betting on sports.
    If the person dumped chips in poker, you can track that down.

    At what book did the poker dumping happen?

  11. #11
    cakiemonline
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    Do you use a antivirus ? Or you visited phising site.

  12. #12
    Cicima6709
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    Is there anything that can be done to get your money back? Im guessing the books will just say that it was you who made the bets and now you want it back because you lost...or something along those lines?

    That really sucks man...

  13. #13
    kostasgr
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    Buy a new computer my friend!

  14. #14
    Extra Innings
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    wow

  15. #15
    trumpdown
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    5Dimes should allow you to change/update the password in your account details. Most sites have this feature.

  16. #16
    kazuc
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    Quote Originally Posted by trumpdown View Post
    5Dimes should allow you to change/update the password in your account details. Most sites have this feature.
    With every other site it was easy to change. I couldn't find anyway to do it on 5Dimes' account page, so I contacted them, and they told me to change my password I'd have to send them an E-mail with a copy of my ID. Normally that would be no problem, but I'm reluctant to send something like that now in case the person who scanned me is still monitoring my computer, as the last thing I'd want that person to have would be a picture of my ID.

  17. #17
    RonPaul2008
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    Quote Originally Posted by kazuc View Post
    With every other site it was easy to change. I couldn't find anyway to do it on 5Dimes' account page, so I contacted them, and they told me to change my password I'd have to send them an E-mail with a copy of my ID. Normally that would be no problem, but I'm reluctant to send something like that now in case the person who scanned me is still monitoring my computer, as the last thing I'd want that person to have would be a picture of my ID.
    Fax it.

  18. #18
    coloradobuff
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    damn feel for ya buddy..

  19. #19
    ucbearcats1027
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    are u sure it wasnt just u who lost

  20. #20
    trumpdown
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    Quote Originally Posted by kazuc View Post
    With every other site it was easy to change. I couldn't find anyway to do it on 5Dimes' account page....
    One of the very few things I dislike about this book.

  21. #21
    kazuc
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    Quote Originally Posted by ucbearcats1027 View Post
    are u sure it wasnt just u who lost
    That's the funny thing about gambling. Because there are a lot of degens who lose and then look for excuses, everytime you see a post like this that isn't from a well known poker pro, there are people who think you are making it up. And the sites are like that too- looking at you like a criminal when you try to make any attempt to get them to help you find IP addresses, etc. Even when I tell them I realize if someone gave you my account info, I'm not going to get any money back, and that's reasonable. But still, people think it is you who is scamming, and then you end up 1) getting money stolen, 2) end up questioning everything about your Internet security, 3) end up spending hours trying to resolve this and 4) take more time to post stuff here and other places, only to still get people who think you are making things up. Of course as to why I'd make all this other stuff up I have no idea...

  22. #22
    loyd
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    Quote Originally Posted by kazuc View Post
    people think it is you who is scamming
    thats a possibility they put on the table, if someone got your password AND your userid it means you did a mistake and you should take full responsability. sorry but you messed up.

  23. #23
    THEGREAT30
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    sorry to hear this

  24. #24
    terpkeg
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    Quote Originally Posted by loyd View Post
    thats a possibility they put on the table, if someone got your password AND your userid it means you did a mistake and you should take full responsability. sorry but you messed up.

    How can you stop someone from getting this information. Every time you log onto online chat you have to give your account id and password.

  25. #25
    trixtrix
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    Quote Originally Posted by ucbearcats1027 View Post
    are u sure it wasnt just u who lost
    lol, from the master himself.. lol maybe it was his ten year old son who lost it in the casino and maybe you can recommend him your lawyer

  26. #26
    Hareeba!
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    Quote Originally Posted by terpkeg View Post
    How can you stop someone from getting this information. Every time you log onto online chat you have to give your account id and password.
    never trust the security of online chat
    if you have to use it never disclose your password
    never use the same password for more than one book

  27. #27
    loyd
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    Quote Originally Posted by terpkeg View Post
    How can you stop someone from getting this information. Every time you log onto online chat you have to give your account id and password.
    you are giving it to the CS of your own book who ALREADY have your money, they don't need to hack your account to get your money.

  28. #28
    sportsbetwin
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    you are dealing with individuals - there is always a risk.

  29. #29
    jonmic
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    sorry to hear this man, i recommend using different passwords for each book

  30. #30
    Bulldog-53
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    Use a bookie.

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