Hi everyone.
I open an account last year with Greek but i don't play for a while, i return last week, and yesterday i request an withdraw, today i want play on Soccer World Cup and because i don't find an option to cancel the withdraw i made a deposit. (5200€)
And i notice that Greek deduct 5% from my deposit i contact them by phone but the department in charge was not open yet, i send them an email asking them why this and answer was:
Please be advised that once a withdrawal has be detected on the account within the previous 48 hours you will incur a 5% charge of the deposit amount.
I reply them saying that on website says all the deposits by moneybookers are free, and i would like they add the 260€ to my account.