1. #1
    koroboki
    koroboki's Avatar Become A Pro!
    Join Date: 05-21-10
    Posts: 1

    www.mybet.com blocked new customer.

    Hello, guys.
    I was registered in the beginning of May.
    I make a bets. Has drawn the first withdrawal (250 euros), its great!!! on the next day money on my moneybookers account.
    I continued to make a bets. I make a bet: brasil: goyas-international (win 2), + greece: olimpiakos-other greece team (win 1 or X) and portugal: porto win. Im win !!! I make a withdrawal 350 euros.
    But....
    I receive the letter:


    Dear [name removed],

    We have decided to close your account permanently as its registration is a
    serious breach of our terms and conditions, which you read and accepted upon
    opening the account. For your reference please see below:

    3.8 You may only register once as a customer with us, and only manage one
    player account. You are not permitted to register again using another name or
    another e-mail address. In particular you are not permitted to register
    thirdparties
    - even if they give their consent in that respect. This also applies,
    among other things, to friends and relations. You are not permitted to sell,
    transfer or acquire your account.

    7.1 We reserve the right to discontinue without replacement, amend, withdraw
    or
    add a service or the entire website at our sole discretion with immediate
    effect
    and no prior warning.
    7.2 We shall not tolerate any fraudulent activities. If we are of the opinion,
    at our
    reasonable discretion, that you are attempting to defraud us, another user of
    our services or another person in any way, for example by way of payment
    fraud, or by transferring funds to other players, or if we suspect a
    fraudulent
    payment, for example by way of using stolen ************ or other fraudulent
    activities or prohibited transactions (such as money laundering) or if you
    violate the terms and conditions of business, we reserve the right to
    temporarily block you and/or exclude you in full from using our services;
    retain winnings and credits in part or in full and to forward the information
    (in
    conjunction with your identity) to the police and other pertinent authorities.

    Our data protection guidelines contain further information on this procedure.

    The account and the remaining funds will remain frozen.

    Kind regards,

    Zhaneta Gatt-Petrova


    Why?.....I have written the complaint in SBR and LGA

    P.S. I will write the message at all Russian, Belarus and Ukrainian forums if someone has faced the given problem let write here.
    Last edited by SBRAdmin3; 07-19-14 at 10:17 AM.

  2. #2
    tachi
    tachi's Avatar Become A Pro!
    Join Date: 03-25-09
    Posts: 309
    Betpoints: 703

    Quote Originally Posted by koroboki View Post
    I will write the message at all Russian, Belarus and Ukrainian forums if someone has faced the given problem let write here.
    Are you from Ukraine?

    General Terms and Conditions:

    2. Registration:

    C. As part of the PEI registration process, the bettor declares that:
    I. he/she is over 18 years old
    II. he/she is resident outside Malta, United States of America, Bulgaria,
    Serbia Montenegro, Romania, Ukraine, United Kingdom, China, Indonesia,
    Ivory Coast and Thailand

  3. #3
    zayatso
    zayatso's Avatar Become A Pro!
    Join Date: 05-25-10
    Posts: 1

    Hello. Im from Moscow, Russia. Im more then 21 years old.
    I registered in mybet in the begining of may/
    I have received a bonus 50 euros.
    I make a two bets and send my documents to for verification my account.
    Next day I receive the letter:

    Dear Oleg Zayats,

    We have decided to close your account permanently as its registration is a
    serious breach of our terms and conditions, which you read and accepted upon
    opening the account. For your reference please see below:

    3.8 You may only register once as a customer with us, and only manage one
    player account. You are not permitted to register again using another name or
    another e-mail address. In particular you are not permitted to register third
    parties
    - even if they give their consent in that respect. This also applies,
    among other things, to friends and relations. You are not permitted to sell,
    transfer or acquire your account.

    7.1 We reserve the right to discontinue without replacement, amend, withdraw
    or
    add a service or the entire website at our sole discretion with immediate
    effect
    and no prior warning.
    7.2 We shall not tolerate any fraudulent activities. If we are of the opinion,
    at our
    reasonable discretion, that you are attempting to defraud us, another user of
    our services or another person in any way, for example by way of payment
    fraud, or by transferring funds to other players, or if we suspect a
    fraudulent
    payment, for example by way of using stolen ************ or other fraudulent
    activities or prohibited transactions (such as money laundering) or if you
    violate the terms and conditions of business, we reserve the right to
    temporarily block you and/or exclude you in full from using our services;
    retain winnings and credits in part or in full and to forward the information
    (in
    conjunction with your identity) to the police and other pertinent authorities.

    Our data protection guidelines contain further information on this procedure.

    The account and all the funds will remain frozen.

    Kind regards,

    Zhaneta Gatt-Petrova


    Telefon: 00356 21382889 (Malta) von 10-22 Uhr (MEZ)
    Fax: 0044 845 345 6182


    My account is blocked. My money blocked (more then 300 euros).
    Players be careful with this bukmaker!!!!

    !!!!!!THEY SWINDLERS!!!!!!!!
    Last edited by SBRAdmin3; 07-19-14 at 10:17 AM.

  4. #4
    noyb
    noyb's Avatar Become A Pro!
    Join Date: 09-13-05
    Posts: 971
    Betpoints: 6821

    next time don't open double accounts and if you didn't, don't use public internetcafe's. 99% it's one of the two.

  5. #5
    Ruifgalmeida
    Ruifgalmeida's Avatar Become A Pro!
    Join Date: 04-23-08
    Posts: 2,024
    Betpoints: 5324

    Next time dont open and account at a D- book.
    Bonus are good but at some books it is to big risk.

  6. #6
    jackkkk2009
    jackkkk2009's Avatar SBR PRO
    Join Date: 07-13-09
    Posts: 1,183
    Betpoints: 3882

    hope you can get your money back. good luck..

  7. #7
    chunnnn2010
    chunnnn2010's Avatar Become A Pro!
    Join Date: 05-18-10
    Posts: 268

    that looks like a European site, and it's rating D-. that is almost same as a F site from South Amnerica (Like: Costa Rica, panama..etc..). even thought an A+ site (Like: betfair) may also confiscate winning. what can yo think a D- site in Europe?

  8. #8
    sq764
    sq764's Avatar Become A Pro!
    Join Date: 04-17-07
    Posts: 1,026

    you should be happy they rejected you, that book blows

  9. #9
    kiwi
    kiwi's Avatar Become A Pro!
    Join Date: 08-11-05
    Posts: 674

    I can only say that Mybet has not the reputation to be a no-pay-book. But of course at least they should have given you a clear reason why they closed your account. Do you have any idea yourself?

  10. #10
    DIF
    DIF's Avatar Become A Pro!
    Join Date: 08-30-05
    Posts: 648

    Thanks for telling us about this company

    Im sure you not alone.

    I think you could have a good chance recieve your funds. For me it took some time (10 days)(but I was only use 1 account )

    Good luck.
    Last edited by SBRAdmin3; 07-19-14 at 10:17 AM.

  11. #11
    kkkkk
    kkkkk's Avatar Become A Pro!
    Join Date: 03-30-09
    Posts: 523
    Betpoints: 16078

    Quote Originally Posted by koroboki View Post

    3.8 You may only register once as a customer with us, and only manage one
    player account. You are not permitted to register again using another name or
    another e-mail address. In particular you are not permitted to register
    thirdparties
    - even if they give their consent in that respect. This also applies,
    among other things, to friends and relations. You are not permitted to sell,
    transfer or acquire your account.
    Up to me, after they quote this part of their rules, its clear thats the reason. And not point 2 as tachi quoted. So for some reasons they think you operated with other accout - maybe becose of same address, same name of other users accountholders (f.e. cousin/brother/father) or maybe becose of same IP you use. If its same IP they maybe tracked your MAC address. Or maybe its the style you bet. And thats the reason.

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