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Out of the office is the obvious excuse when you don't want to talk to somebody. "In a meeting" is the other one. I use them all the time and I never buy them when somebody else uses them.Originally Posted by ShamsWoof10
This deal about people being out of the office is garbage too... We are not in the 1980's... Who doesn't have a cell phone now besides me... I hate hearing sh*t like that from books, SBR, my client.... etc..
Stall tactics <= Lack of cashflow <= 105 model biting them in the butt?
From the little I understand it's very risky to start out at 105 juice. If you want to be a low juice book, it's better to gradually work your way down from 108 to 105.
Last edited by Dark Horse; 11-13-07 at 10:54 AM.
No, BOL is doing very well. Even with the reduced juice package it has been a moneymaking season. Players are still getting 6 figure payouts in a few days. Things should be going very well for BOL.
The action on the account was taken by their casino risk mgt. The only thing we can look at at this point is how fast and how well they communicate with the all parties when there is a large dispute.
They've already received an F in that department, no?
Hey Bill do I have to start a thread specifically to get a damn question answered...?
Has anyone had a problem getting paid from the sportsbook or is this limited to a casino?
BOL mgt. has been in contact with the player in the early goings and since we have been involved the last report was expected by tomorrow. Hopefully in the future BOL will be able to take care of casino issues faster. It looks like Marshal could have said more to reassure the player that unless the report shows conclusive evidence of tampering he will indeed be paid.They've already received an F in that department, no?
There is no evidence of cheating but there is a question about why the 44 different pieces of hardware were logged. Hopefully this ends with the last report and if all is clear, JF can begin to enjoy his winnings.
There hasn't been a case of a player from BestLine or BetOnline ever getting less than he deserved. I am confident we will continue to be able to say that.
Last edited by Bill Dozer; 11-13-07 at 01:26 PM.
Very carefully worded. Would you care to elaborate?
Just got off the phone with sportsbook.com and they said all there clients have gotten what they feel they deserved too!!!
I know nothing of Betonline.com and would consider playing there. Monday was the day for this thread to end. The fact it's still healthy and ongoing is bad for them.
edit: read first post: " This conversation took place on Thursday (11/01/07) and Marshall said that he planned on trying to have everything cleared up by the day's end Friday."
Last edited by paul Mordeeb; 11-13-07 at 02:41 PM.
Is it even possible that some computer nerd/guru/wizard could hook something up to his computer while playing online black jack that would make the casino's software fire him out winners? I've never played in an online casino but if this is possible maybe I'll start. Seriously, is this possible?
Occasionally things can go wrong with casino software and there are ways to take advantage of it. The most recent example in our forum was with SportsInteraction players. Losses were not being deducted from the balances so players were able to keep collecting with money they only virtually had. Instead of canceling action, SIA put accounts that would have lost at zero.
Last edited by SBR Jonelyn; 01-15-15 at 08:40 AM.
We have seen a lot of cases where players spot a flaw and exploit it. Random generators is a difficult science.
We do know this software and our office is close to theirs. I would want to see this with my own eyes. We have had them but I dont recall any with DGS blackjack.
VIP had one on craps. After every 4th snake eyes, the dice would roll a three. There are a lot of similiar cases.
Well get round there and sort the problem out then.
Cant say I was surprised to hear this.
I'm not sure I understand why it is taking so long to get an answer on this. I don't know what the casino manager has going on but you would think that a $70,000 issue would become his priority. It also shouldn't take the software company this long to answer either.
Casino problems are much different than sportsbook problems.
Why is that? Business should be business right? If your an A-book and you stand by your casino and you get to the bottom of the problem quickly with no excuses. Even if the claim is not legit it should still not take this long to get an answer. If this is the way things are done then they need to change it.
Someone hit the Greek casino (playing craps) for $110k once, he had his money the next day. By the time I read his email he told me to forget it, he had his money. Of course this was in the Neteller days but it gives you a good idea of how an A+ book should be ran. No offense SBR but this book was already greatly overvalued in my mind, nothing I see here would change that in the least.
" Casino problems are much different than sportsbook problems. "
Yea, Harder to get out from paying a Casino winner!!!! Less excusses available. The guy won 70K then tries to cashout 40k. If I was him, the second the 40K is aproved......A 30K Book to Book transfer will follow or cashout if transfer is unavaliable!!!!
Again, BOL started looking into this on Nov. 1st !!!!! He didn't spin a online slot and they are claiming an error. He played online Black Jack, ask Ultimate Bet how much poker players piss away on their BJ game!!!! Was he hitting 19 when the dealer had 20??????
I think your question was rhetorical, but nope, never. I played basic strategy based on a card that I found on yahoo images.
On another note, I received an email from the BOL casino manager last night saying that he was in the "final stages of reviewing my account" and that he would be emailing me Friday morning regarding the "progress".
One of our staff won $80k from the wagerstreet casino and it took a week or two to verify. Not unusal in the casino biz. Big winners are rare. What I don't like is that I know you can audit the play in a few hours in most cases. Is this one of those cases? I will be requesting that BOL give us permission to talk to DGS no matter what happens here. I'm curious to know what took so long.
Does DGS have a web site? I searched but was only able to see that the initials stand for "Digital Gaming Solutions". I searched that too but couldn't find anything.
Apparently not anymore. This was their old url; http://www.digitalgamingsolutions.com/
That accually is scary that they didn't maintian their Website for a Web based business!!!
Be glad your dealing with BOL now jokerfly and not DGS....I will stop posting in this thread now...Good luck. I'm sure you will get paid soon
I thought that SBR employees were not supposed to gamble?
They just seem to be borrowing his winnings without his permission. They may have legitimate issues, but appearance is going to matter to their customers. If it turns out he passes their investigation, he deserves a bonus for all this waiting. They also need to not forget the high roller bonus that he earned 3 times over. They have always paid me promptly, but I do have concerns if I should deposit there again.
This was a test account which we still randomly open and play through with emails and questions. This was a royal flush on a progressive.
Most casino players are used to big wins being verfied. Happens in vegas on the slots too on the big pay offs. In sports the final score is it. In the casino world they check for robots and breaches to random number generators. This case does prove that BOL does not have a good system for verfying play. If you got a straight up casino player and he wins big you want to pay him fast and throw in a back rub.
Update!!!
I just received word from BetOnline.com's casino manager (Marshal) that their security check has been completed and that my account has been cleared for a payout. Marshal also informed me that they will be sending out the check for the withdrawal I had requested tomorrow which is also great news and speaks to BOL's efficiency now that their review of my account has been completed.
I hope that in the end, this thread will make for a positive review of BetOnline.com and their ability/willingness to process large payouts. I know their were people on both sides of the fence when this thread was started and hopefully this conclusion has changed the mind of anyone that had doubts about BOL.
The security check BOL needed to do prior to a payout this large was definitely understandable, and even though I have acknowledged that all along, most people in my position would have been losing some sleep due to the amount of money involved.
In conclusion, BetOnline.com is legit and definitely worthy of their "A" rating.
So what was with the 44 computers?
this sounds all too much like a press release from bol. did they write this for you jokerfly?? these guys arn't a bunch of doctors, no way they should have ever made you wait. they pay, THEN they look into the situation to see if something needs fixing. i am surprised i am more upset about this than you. (of course i don't have 40k coming my way) i think after the money arrives you should re evaluate how you have been treated here. they should throw in an extra grand for your inconvenience!
Glad to see Mr.Dozer solved this dispute for you jokerfly.
Ared you saying he wouldnt have been paid without SBR?Glad to see Mr.Dozer solved this dispute for you jokerfly.
Why?
What had he done wrong?
I'm not saying that at all. All I merely said was that I'm glad to see Mr.Dozer solved your dispute.
What dispute. The guy won big got paid. Why didnt book pay straight away?
I understand what your saying, however apparently their was a dispute. Otherwise this gentlemen wouldn't have filled out a complaint form. Then Mr.Dozer wouldn't have looked into this matter in the first place.
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