[Johnny 55]

Here is the situation-

I had around $2,000 in my Wagerstreet accounts. I did not receive a bonus there and the money was free as I gave them plenty of action in $100 bets (my limit there) over the last few months.

Wagerstreet closes and my money goes to the Greek, after calling 5 times and being told the money would be in my Greek account it finally shows up a day later after their completely incompetent workforce finally figures out how to put my money in the Greek account.

I ask for the money to be transferred to my Matchbook account yesterday because I have no reason to have money in the Greek, their website is poorly designed and outside of some props and early lines they bring nothing to the table.

I am told I have to rollover the money 4 times and provide an ID and utility bill to have the money transferred or cash out in any way. This is beyond ridilicious, if my money was still in Wagerstreet than it would be in my Gold-Pay account right now. Hopefully SBR can help but the Greek is pathetic.

[austin]

Here is the situation-

I had around $2,000 in my Wagerstreet accounts. I did not receive a bonus there and the money was free as I gave them plenty of action in $100 bets (my limit there) over the last few months.

Wagerstreet closes and my money goes to the Greek, after calling 5 times and being told the money would be in my Greek account it finally shows up a day later after their completely incompetent workforce finally figures out how to put my money in the Greek account.

I ask for the money to be transferred to my Matchbook account yesterday because I have no reason to have money in the Greek, their website is poorly designed and outside of some props and early lines they bring nothing to the table.

I am told I have to rollover the money 4 times and provide an ID and utility bill to have the money transferred or cash out in any way. This is beyond ridilicious, if my money was still in Wagerstreet than it would be in my Gold-Pay account right now. Hopefully SBR can help but the Greek is pathetic.

to be honest what they ask sounds reasonable, maybe you can try to negotiate only x1 rollover as it was not really your arrangement to move from wagerstreet to the greek? from my experience they are good at negotiating, which makes them A+

[username474]

If your roll over was completed at wager street you should be able to withdrawl your cash as soon as you provide I.D. and utility. I had money at WWTS when they sold out to Bodog and even Bodog did not try to pull some roll over crap. I would have never thought the Greek would do something like this.

[HedgeHog]

Any rollover requirement would be wrong on the Greek's part. However, I can't fault them for needing ID.

[sportsbetwin]

I believe that Wagerstreet was owned by the BetJam/Greek book. So they are consolidating/rationalising rathe than buying out.
You should have the right to walk - particualarly if it is the same parent company.
Greek really should have offered some small incentive to all players (like a freebet) and then they could legitimately get their new rollover.

[siabdo23]

how about talking to mnager and stating your case

[winM]

U should email to the management!

[ICE-BLOOD]

greek is a top book

surely this will get resolved your way

if not, cant see funds at the greek being a problem

[SBR Lou]

Johnny,

Sounds like a simple mix-up. Can you PM me or write to Lou@sportsbookreview.com with your account #?

[skrtelfan]

While the Greek's customer service is good in general, unfortunately like a lot of places, the lower level CS can leave a lot to be desired. I suspect they're just confused; a normal balance transfer would involve a rollover but an acquisition like that certainly shouldn't, especially now that we're getting into baseball season and the Greek specifically tries to avoid getting baseball action with their 20c lines.

[relaaxx]

even good books sometimes act ridiculous - why an id for a transfer - they all act like it is thier money - you have to prove you deserve your own money. the price of gambling.

[trumpdown]

even good books sometimes act ridiculous - why an id for a transfer - they all act like it is thier money - you have to prove you deserve your own money. the price of gambling.

[HedgeHog]

Probably a good time to collect from BetJam. If not, you'll suffer the same "nightmare" all over again when The Greek consolidates them next.

[Thremp]

Standard doing the wrong thing out of incompetence rather than malevolence.

[increasedodds]

Lots of reasons to have a Greek account. I'd probably keep more money there than at Citibank - just kidding, but it would be close.

Anyways, you should not have a rollover. Im sure SBR can get this fixed

[BET THE HOOK]

Probably a good time to collect from BetJam. If not, you'll suffer the same "nightmare" all over again when The Greek consolidates them next.

Wagerstreet was a small book and never did the business that Spiro wanted it to so consolidation was not a bad idea there but they will NEVER do this with BetJamaica because they are the best book going.

[skrtelfan]

Lots of reasons to have a Greek account. I'd probably keep more money there than at Citibank - just kidding, but it would be close.

Lots of reasons to have a Greek account, sure, but what are you going to bet there during May, June, July, and August, other than the handful of NBA playoff games and NFL futures? They make themselves almost totally irrelevant during baseball season, aside from props.

[Patrick McIrish]

Wagerstreet was a small book and never did the business that Spiro wanted it to so consolidation was not a bad idea there but they will NEVER do this with BetJamaica because they are the best book going.

Yeah I doubt they will ever swallow BetJam although I'm not quite ready to say they are the top book in existance, LOL. They are near the top though. BetJam picks up a lot of the slack this time of year when Sprio loses the baseball crowd with his 20 cent lines. Still keeps it in the family so to speak, they aren't going anywhere.

[Hareeba!]

Lots of reasons to have a Greek account, sure, but what are you going to bet there during May, June, July, and August, other than the handful of NBA playoff games and NFL futures? They make themselves almost totally irrelevant during baseball season, aside from props.

believe it or not, the US isn't the only place on this planet where sport is played

[qhdlhdjtn]

why you like BTB tranfer? why not cashout then deposit to other book

[KC]

They want a utility bill, what a joke. I'm convinced these books just try to delay withdrawals frustrate you so you lose your money

[HedgeHog]

Wagerstreet was a small book and never did the business that Spiro wanted it to so consolidation was not a bad idea there but they will NEVER do this with BetJamaica because they are the best book going.

I agree. I was just having a little fun.

[Johnny 55]

The Greek completed the transfer yesterday after 4 comically incompetent emails back and forth between them and me. They are rated high for a reason, probably a mix up with low level customer service.

[capitalist pig]

Never doubted they would make it right.

later

[skrtelfan]

believe it or not, the US isn't the only place on this planet where sport is played

Wow, I never would have thought someone with the name of a Slovakian soccer player in their username would be aware that there are sports played outside the US. Would you care to enlighten me further?

There's little worth betting at the Greek in terms of non-US sports in the summer, either. They have a 15 cent line on Australian Rules Football, $300 limits on Australian rugby, high juice on most smaller league soccer totals. I guess the juice on their soccer sides isn't terrible but I suspect the Asian books generally have better prices on those. I was betting AFL, NRL, and summer soccer leagues regularly for a while and even then my Greek account was largely dormant in the summer.

[skrtelfan]

By "AFL" above I meant Australian Rules, not Arena league. I see now that Arena is back the Greek seems to be one of the earlier books to put lines out, so I guess that's one thing you can bet there in the summer, Arena football. Still, the betting interest in baseball is surely significantly higher and they make themselves largely irrelevant in that regards.

[scott235]

assuming you had approved doc's with wagerstreet, and the greek absorbed them, the request for ultility and dl is arbitrary at best. if you were an account in good standing with WS and had done some withdrawls, it's on record and you should have to provide zero dox. period.

try to get sbr mods and admins to intervene w/o the doc request. at the very most, send a digitized file of your DL with the dl# and the dob crossed out. a high res scan will reveal that the license is not a fake. even better is a passport.

it's just not the dl, or the utility bill. however, the COMBO OF THE 2 IS VERY DANGEROUS.

The rollover req is a f-in joke. the greek provided absolutely no service to justify this. they essentially want to use your money interest free as working capital. IT'S YOUR MONEY. if the greek of all books does this wtf is next?

WE NEED MORE EXCHANGES!!!

[Hareeba!]

Wow, I never would have thought someone with the name of a Slovakian soccer player in their username would be aware that there are sports played outside the US. Would you care to enlighten me further?

There's little worth betting at the Greek in terms of non-US sports in the summer, either. They have a 15 cent line on Australian Rules Football, $300 limits on Australian rugby, high juice on most smaller league soccer totals. I guess the juice on their soccer sides isn't terrible but I suspect the Asian books generally have better prices on those. I was betting AFL, NRL, and summer soccer leagues regularly for a while and even then my Greek account was largely dormant in the summer.

yeah, their limits are certainly an issue and soccer a joke but they are worth having on board all year for tennis and golf as well

[scott235]

i see that you got this resolved before i popped a vein. my apologies to the forum for blowing up and congrats for getting your cash. i'm still a little pissed that the greek would even try this though.