[Adam Kaye]

MOD EDIT: This player complaint was proven fraudulent. Please refer to this post for explanation: https://www.sportsbookreview.com/for...l#post30764470



I set up an account with GTBets a little over a week ago and deposited approx $10k of BTC and $500 on a credit card. Because of the credit card use, I had to submit photos of the credit card, my ID, etc, which I did. GTBets is now telling me they are confiscating all of my funds because the birthdate on my ID doesn’t match the birthdate on my account. It’s not like I lied about my birthdate to be able to open an account — the month was put in incorrectly, not the year. Does anyone have any experience with this and can help shed some light on recourse I may have?

[captrobey]

I have used GTbets for years last year in $5000 increments i have been paid with zero issues $45000. II have been paid before this too . I think the worst was when i did my first deposit getting everything verified.

I would be shocked if they just take your funds the only way i can see that is if your actual birthdate is under the gambling age then of course they would not pay you. But if you are of age then i would just think you just resend the info and it would get straightened out.

[Adam Kaye]

I sent all the info but got this response:

Thank you for contacting GTBets.ag!

We can see that you entered 12/31/1993 as your date of birth in the account.

Every customer is responsible for using a valid name, street address, phone number, and email address upon signup. The company requires all of this information to be accurate, and reserves the right to close any account that is not able to validate each of these requirements. In cases where clients have clearly falsified any of this required information, any balance in their account is subject to confiscation by the company.

If you have any other questions, feel free to contact us at anytime.

[Optional]

I sent all the info but got this response:

Thank you for contacting GTBets.ag!

We can see that you entered 12/31/1993 as your date of birth in the account.

Every customer is responsible for using a valid name, street address, phone number, and email address upon signup. The company requires all of this information to be accurate, and reserves the right to close any account that is not able to validate each of these requirements. In cases where clients have clearly falsified any of this required information, any balance in their account is subject to confiscation by the company.

If you have any other questions, feel free to contact us at anytime.

That sounds unusual, and egregious, if you are telling the full story.

Please check your PM inbox

[Adam Kaye]

I accidentally deleted your PM. I’m new to SBR. Please resend if you can.

[captrobey]

That sounds unusual, and egregious, if you are telling the full story.

Please check your PM inbox

I accidentally deleted your PM. I’m new to SBR. Please resend if you can.

This is shocking i agree with OP this is highly unusual for GT and if your Birthdate was by accident you are still way over 21 so this is crazy because that does not give them the right to just steal $10500 from you. Once they see your id they should see you are still an age you can legally bet. I mean i got $45000 from them back in August and Sept with no issues this is crazy how can anyone say we are just keeping your $10500 because your bday was put in incorrectly. Even if it was a wrong age they should still refund you back what your deposit was. WTH .

[Adam Kaye]

Any recommendations?

[thomorino]

It would be interesting to know who different the 2 birth dates were. If they were a year off GT Bets doesn't have much of a case. If they are 20 or 30 years off than a stronger case could be made that what happened was intentional, not a mistake.

[Adam Kaye]

5 months apart — wrong month was input.

[Optional]

I accidentally deleted your PM. I’m new to SBR. Please resend if you can.

Resent

[DontTailMe]

It would be interesting to know who different the 2 birth dates were. If they were a year off GT Bets doesn't have much of a case. If they are 20 or 30 years off than a stronger case could be made that what happened was intentional, not a mistake.

Op explained this in the first post. The year is correct. It was a typo in the month.

If true and the complete story, it's clear that OP needs to be compensated.

[gauchojake]

Haven't played there in a long time but they always paid in the past.

Complaints like this one though are very disturbing.

I'll be sticking to the main books from here on out.

[thomorino]

Op explained this in the first post. The year is correct. It was a typo in the month.

If true and the complete story, it's clear that OP needs to be compensated.

He did not say in the first post how different the 2 birthdates were - he clarified it.

[WireWire]

I set up an account with GTBets a little over a week ago and deposited approx $10k of BTC and $500 on a credit card. Because of the credit card use, I had to submit photos of the credit card, my ID, etc, which I did. GTBets is now telling me they are confiscating all of my funds because the birthdate on my ID doesn’t match the birthdate on my account. It’s not like I lied about my birthdate to be able to open an account — the month was put in incorrectly, not the year. Does anyone have any experience with this and can help shed some light on recourse I may have?

NEVER bet with GT Bets, Mickie mouse book that looks to take winnings any chance they get, stay far far away.

[DontTailMe]

He did not say in the first post how different the 2 birthdates were - he clarified it.

Huh?

I can't believe I'm humoring this response, but here we go. You asked:

It would be interesting to know who different the 2 birth dates were. If they were a year off GT Bets doesn't have much of a case. If they are 20 or 30 years off than a stronger case could be made that what happened was intentional, not a mistake.

First post explains:

I set up an account with GTBets a little over a week ago and deposited approx $10k of BTC and $500 on a credit card. Because of the credit card use, I had to submit photos of the credit card, my ID, etc, which I did. GTBets is now telling me they are confiscating all of my funds because the birthdate on my ID doesn’t match the birthdate on my account. It’s not like I lied about my birthdate to be able to open an account — the month was put in incorrectly, not the year. Does anyone have any experience with this and can help shed some light on recourse I may have?

That answers your question. It's clearly not 20 or 30 years. It's less than a year. So your Option A.

[thomorino]

Huh?

I can't believe I'm humoring this response, but here we go. You asked:


First post explains:


That answers your question. It's clearly not 20 or 30 years. It's less than a year. So your Option A.

As I said he didn't say how much off the birthdates were, he clarified it.

A birthdate being off 1 month would obviously different than it being off by 11 months.

[thomorino]

I think they will pay you presuming your story is correct. I cashed about 5k out from them before they kicked me out. They wer well run and legit, I did find it odd they kicked me out in less than 2 years after making just over 5k there but they were always well run and they paid promptly. I think you will get paid if your story checks out.

In the future don't let your balance get this big, when I used gtbets I always cashed out when my balance got over 2k, and I never had any issue with them

[DontTailMe]

As I said he didn't say how much off the birthdates were, he clarified it.

A birthdate being off 1 month would obviously different than it being off by 11 months.

I even quoted you. You're moving goal posts now, but It's okay

[ace7550]

Adam, did you even place a bet at gtbets? The DOB could be 100 years off. Doesn't matter. If gtbets doesn't want his business because he mistyped his DOB then send him his money back. Any legitimate book wouldn't confiscate 10k over a typo

[capitalist pig]

Just curious as to why send $10,000 in btc and $500 on a card at the same time, to me that makes no sense, either way I hope you get your $ back , never use a card offshore it always creates hassles, jmo

[captrobey]

NEVER bet with GT Bets, Mickie mouse book that looks to take winnings any chance they get, stay far far away.

I would not go that far about them i have always gotten paid there and until i cashed out the $45000 last year my bonuses were decent. They still offer them from time to time. I even (And i only did this once ) but i had a cashback on losses it was not a ton and turned that into $5000 which was part of the $45000 last year and got paid no problem. I thought maybe because i did not deposit they would make it hard but they did not at all. They normally are very generous at Xmas and Bdays. They were not great this past Xmas was disappointed . My Bday is in a few days wondering what they will do then.

[DISTROYA]

so youre saying they took 10,500 just like that for not putting in correct birthdate? Goodness.

[ace7550]

Just curious as to why send $10,000 in btc and $500 on a card at the same time, to me that makes no sense, either way I hope you get your $ back , never use a card offshore it always creates hassles, jmo

This is a good question...

[thomorino]

I would not think that GT Bets would confiscate the original deposit amount, obviously if the story checks out all the money should be returned to Adam.

I think the OP is saying that GT Bets confiscated his winnings, I can't imagine they confiscated the original deposit amount as well, although that's how the OP's post reads.

[thomorino]

so youre saying they took 10,500 just like that for not putting in correct birthdate? Goodness.

This is a good question...

I obviously don't know the OP's reasons or motive but often times if the amount is over 10k their are reporting requirements for tax purposes.

[DontTailMe]

If it turns out to be true that all OP did was fat finger the month of his birth date, then I would hope that neither his deposits nor his winnings be confiscated. There's no justification for that (other than the sportsbook taking a shot at a player).

[KS1986]

Hard to fat finger a 12 when its suppose to be a 7. Really odd to make that mistake, but regardless no book should confiscate funds for typing in the wrong birthday.

[DontTailMe]

Hard to fat finger a 12 when its suppose to be a 7. Really odd to make that mistake, but regardless no book should confiscate funds for typing in the wrong birthday.

Disagree. There are lots of possible ways to make that mistake, and it doesn't just have to be typing in a 7 instead of a 12. Especially if it's a drop down (I don't know. Don't want to check from my computer / IP since I already have an account.) But even if that's exactly what he did - as long as he can prove his identity and his true legal age, what's the problem?

[Adam Kaye]

I have an update for everyone. And can answer some questions.

Deposited the $500 on credit card and lost the money playing. The BTC deposit was made after that. It was also made in increments, not all $7,500 at once. I think it was around 2.5 then 5k. The account had about $10k when it was deactivated.

GT Bets “security team” responded to me after a bunch of back and forth and said management made a final decision to close my account. They said they are keeping my winnings but will reverse my cc charge and return my BTC deposit. Because of the multiple deposits and some up and downs winning and losing, I truly don’t know how much I’ll be getting back. I feel I deserve the entire $10k but will not continue to fight this if they reverse the $500 on cc and return $7.5k in BTC.

They said the BTC should be sent within 48 hours about 24hoirs ago, so we’ll see.

[captrobey]

I have an update for everyone. And can answer some questions.

Deposited the $500 on credit card and lost the money playing. The BTC deposit was made after that. It was also made in increments, not all $7,500 at once. I think it was around 2.5 then 5k. The account had about $10k when it was deactivated.

GT Bets “security team” responded to me after a bunch of back and forth and said management made a final decision to close my account. They said they are keeping my winnings but will reverse my cc charge and return my BTC deposit. Because of the multiple deposits and some up and downs winning and losing, I truly don’t know how much I’ll be getting back. I feel I deserve the entire $10k but will not continue to fight this if they reverse the $500 on cc and return $7.5k in BTC.

They said the BTC should be sent within 48 hours about 24hoirs ago, so we’ll see.

So you are saying you deposited $500 cc then $7500 on BTC then worked it up to $10000 then they closed your account saying they were taking everything. At least if they give you back the $8000 that is way better then it was sounding before. Basically screwing you out of $2000 but better then $10000 .

[Adam Kaye]

Yes that’s correct. But I haven’t actually gotten anything back, so I’ll be sure to update on here either way.

[thomorino]

Yes that’s correct. But I haven’t actually gotten anything back, so I’ll be sure to update on here either way.

There's no reason you should be happy they are returning your deposit, that was going to happen anyways. If your story is correct you are giving up very easily.

[Adam Kaye]

I’m not going to be happy giving up the $2k. Right now I’m just trying to get as much back as I can and then I’ll go from there. I’d rather get the 8 back then decide about how to fight to get back the additional 3, then to insist upon them giving me all 10 right now and having to wait longer to get anything back.

[WireWire]

I’m not going to be happy giving up the $2k. Right now I’m just trying to get as much back as I can and then I’ll go from there. I’d rather get the 8 back then decide about how to fight to get back the additional 3, then to insist upon them giving me all 10 right now and having to wait longer to get anything back.

[Adam Kaye]

Thanks to those of you who have sent me private messages. I have filed a complaint with Bookmakers Review. I am currently unable to respond to private messages because I have not made enough posts apparently.

I can assure you all I am not omitting any key facts here. GTBets is sticking to the notion that inputting an incorrect birthdate, even if done inadvertently, is grounds for their behavior.