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| #1 FanDuel | SBR rating 4.8/5 | Review | #6 BetRivers | SBR rating 4.1/5 | Review | #2 Caesars | SBR rating 4.7/5 | Review | #7 Fanatics | SBR rating 4.1/5 | Review |
| #3 DraftKings | SBR rating 4.7/5 | Review | #8 Betway | SBR rating 3.8/5 | Review | ||
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draft kings customer service
tried to use a odds booster and by mistake took straight bet on promo im a new customer there i send email after email to see if they can let me out they dont reply any email anything over 7 hours numerous email not one response twitter nothing my god im about to pull my hair out i literally hate the site ill stick to offshore
How did what you did affect you money wise?Originally Posted by MIGUEL PEREZ
tried to use a odds booster and by mistake took straight bet on promo im a new customer there i send email after email to see if they can let me out they dont reply any email anything over 7 hours numerous email not one response twitter nothing my god im about to pull my hair out i literally hate the site ill stick to offshore
it affected me cause it was my first deposit with them so i made small deposit so i saw oddbooster for friday spurs vs knicks will any team score a basket double you stake no brainer but when i go to place odd booster i choose straight bet instead -1000 lol so now my return is 3 cents and have to wait till friday i sent email after email literally 7 hours later not one reply so all my funds tied up till friday like why would i make a bet to win three cents common sense should tel them i misuse the booster but they wont respond
honestly all the perks not worth it if you cant find anyone in cs to answer emails i made tickects and all say solved and no one reached out to me as a new customer youd think they give me a one time exception and cancel i cant even cash out cause game is not till friday
honestly optimum ill probably wont deposit here again i prefer offshore at least i can actually get on phone and speak to betonline here its like your out on a island by yourself imaging you have problem and cant get a hold of no one terrible feeling to have when you have funds
Ouch.
As a new customer I could see them helping you out on that one.
Requesting a Call Back seems to work for people
https://help.draftkings.com/hc/en-us...=1900000231985
USA books number 1 weakness is customer support
Two is bad lines
All these USA books have piss poor customer service.
Caesars is absolutely horrible. They respond to every email with a generic answer and then it says “if you need further assistance please contact us”
FYi, when I need a quick answer from someone at Draftkings, I go on chat. While there may be a bit of a wait, there is a numbered countdown and hasn't taken more than 30 minutes.
draft king dont have a live chat where lol i wish
by the way they never let me out the bet even being a new customer
Not sure about US books, but at offshore books there is always a chat available in the cashier even if you can't find one anywhere else. They want to make sure you don't have problems depositing money.
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