Dear Laura,

Thank you very much for your email and getting in touch.

Unfortunately, and as explained before, we can't comment on any specific cases and your agent has been fully aware of what the issue was regarding fraud / illegal activity. This was handled by Betfair / Orbit fraud team and your agent had the details as we don't have direct relationship with customers.

Thanks for understanding

Orbit CS

hello, I had a problem with the Orbit exchange, and filed a complaint through Curacao, and here's the answer someone came to me who can tell me what to do next to get my money, more than 4000 euros in my account