On April 7th. Bovada transfer my winning from my money account to my bonus fund saying there was a fail deposit happened in February. If there was a fail credit card transaction, it would've never went thru the first time. I live chat with their customer service, the first one said he would return the bonus to my money account in 2 days which he never did. And I chat with them again today, the customer service representative just end the chat without my permission. I've been with them for so long, I am their all-star member. I can not believe how they scam their members and don't really give a damn.