1. #1
    quone17's Avatar Become A Pro!
    Join Date: 03-04-14
    Posts: 23
    Betpoints: 96

    Watch your tennis bets on Bookmaker

    All around I am happy with Bookmaker but I just had something happen which has happened before. I am surprised a book of this magnitude has this apparent issue:

    If you live bet moneyline for a player to win and the player wins, for example 7-6, 1-6, 6-4, it will mark it as a LOSS for you and you can see in your history it is because they totaled up the games won by each player. It will show you lost (16) - (13).

    I'm guessing it's done through some sort of automatic code etc. but come on. This seems simple. and I imagine some don't catch that. I am waiting while they "review" my ticket right now.

    EDIT: They fixed my ticket.
    Last edited by quone17; 04-07-21 at 12:52 PM.

  2. #2
    vampire assassin
    vampire assassin's Avatar Become A Pro!
    Join Date: 03-09-18
    Posts: 217
    Betpoints: 5873

    Which match?

  3. #3
    jtoler's Avatar Become A Pro!
    Join Date: 12-17-13
    Posts: 29,199
    Betpoints: 3877

    it happens sometimes not sure its a system error might be human error