1. #1
    Wolf102
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    1xbet verification

    hi i am using 1xbet i made first deposit and win now they asked me for documents and i complete verification process now there is automatic replies from last 3 days i think i will not get my withdraw of 2000$ there chat is pathetic which only keep giving same replies again and again and on email same thing happen.. i search on google about 1xbet and after seeing lost of posts about 1xbet they do not pay i losing hope now.

  2. #2
    Hman
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    Hi

    Welcome aboard

    If you like, you can submit a complaint here:

    https://www.sportsbookreview.com/sportsbook-complaint/

    Best of luck to you

  3. #3
    carolinakid
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    never heard of that out here

  4. #4

  5. #5
    pologq
    When you are SBR you are SBR 4 Life
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    Quote Originally Posted by carolinakid View Post
    wow it is crazy to read some of those stories

  6. #6
    carolinakid
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    yes, does not like a book to send money too

  7. #7
    pologq
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    Quote Originally Posted by carolinakid View Post
    yes, does not like a book to send money too
    not at all. seems like a common trend of no pay. i wish the op luck.

  8. #8
    jjgold
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    Stay away from them

  9. #9
    biggie12
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    Wolf regardless of what you read on the forums. You will be paid if you didn't make any fraudulent transactions. ice been paid close to six figures from them. I was skeptical about them too after hitting g the parlay there is a thread here somewhere about it.

    verification took me about 5 business days

  10. #10
    Optional
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    Quote Originally Posted by biggie12 View Post
    Wolf regardless of what you read on the forums. You will be paid if you didn't make any fraudulent transactions. ice been paid close to six figures from them. I was skeptical about them too after hitting g the parlay there is a thread here somewhere about it.

    verification took me about 5 business days
    True. Complaints about them have decreased about 10 fold over the last year or so.

    But they are still very frustrating for many players to deal with.


    @OP, follow the verification process. There is no other choice once you are owed with them.

  11. #11
    Sawyer
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    Verification process of 1xbet is a nightmare. They ask you id, bill etc then they ask you for a selfie, holding your ID in your hand, in front of computer and 1xbet's mail should be visible in screen. WTF?!

    After you send, they say photo quality is not good enough, please send again. You take another photo and send them. They reject and ask you to resend. This process takes 2-3 days. Later they had accepted..

  12. #12
    Sawyer
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    Quote Originally Posted by jjgold View Post
    Stay away from them
    This is the best advice. I had used 1xbet once and I will never ever use them again.

  13. #13
    Poisec
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    Bye bye money

  14. #14
    Wolf102
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    who is ice?

  15. #15
    Wolf102
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    My account is still not blocked and i can bet so someone tell me is there any hope?i can bet but odds are very poor and maximum bet is very small

  16. #16
    biggie12
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    Quote Originally Posted by Wolf102 View Post
    My account is still not blocked and i can bet so someone tell me is there any hope?i can bet but odds are very poor and maximum bet is very small
    read my first post. as long as you haven't defrauded them u will be paid after verification. Sawyer is right they will ask for all of the above.

    ice was a typo i meant to type i've

  17. #17
    Wolf102
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    bad bad start of 2021 they only let me withdraw my deposit and now they send me email they are closing my account because i have mulitple account anyone can help me here please comment please...they cancel all my winnings

  18. #18
    biggie12
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    Quote Originally Posted by Wolf102 View Post
    bad bad start of 2021 they only let me withdraw my deposit and now they send me email they are closing my account because i have mulitple account anyone can help me here please comment please...they cancel all my winnings
    no your done. did u take a bonus on the new account?.

  19. #19
    Wolf102
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    no bonus never take any bonus from them i just forget password of my old account which i create in 2018 i tell them during verification process they dont even know it that time

  20. #20
    jjgold
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    Its a huge book for scammers for some reason

  21. #21
    Wolf102
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    JJgold any hope ?

  22. #22
    biggie12
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    Quote Originally Posted by jjgold View Post
    Its a huge book for scammers for some reason
    JJ dead on. You'd think they would move on when its so hard to get paid by the book on legit accounts.


    Wolf submit a sbr complaint if u want it will do you no good. Clearly states in their terms only one account allowed. To be honest your lucky they gave you your deposit back

  23. #23
    Wolf102
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    Just check on TrustPilot they stop paying that dont happen to me only they have make this excuse they are now doing with many accounts

  24. #24
    pinnacle420
    THE LOCALS WORST NIGHTMARE
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    Well if you opened numerous accounts there then that obviously broke their rule book!!! And your money is probably poof!!

  25. #25
    biggie12
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    Quote Originally Posted by Wolf102 View Post
    Just check on TrustPilot they stop paying that dont happen to me only they have make this excuse they are now doing with many accounts
    go look at all trustpilot reviews. no sportsbooks get good reviews on there. Nobody is gonna go rave about how good a sportsbook is but they will sure certainly complain

  26. #26
    Wolf102
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    update they dont close my account i can bet deposit and withdraw but they cut the winnings very very strange

  27. #27
    biggie12
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    Quote Originally Posted by Wolf102 View Post
    update they dont close my account i can bet deposit and withdraw but they cut the winnings very very strange
    that doesn't make any sense. You must of bet a bad line or something maybe some language barrier between you and them.

  28. #28
    Wolf102
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    i am feeling helpless this is completely strange i just bet on cricket and every bet is perfect their is no bad line i just dont know what to do please if someone can give me advice please i am going to take legal action against them.their is no language barrier they keep giving automatic replies and then suddenly closed account

  29. #29
    Wolf102
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    one more thing when i upload the post here and post on trust pilot there is message came from there helpline which is local helpline and now i dont received any answer from them also that is there email from which i get message after i upload post here and on trust pilot
    info-pak@1xbet-team.com

  30. #30
    biggie12
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    Quote Originally Posted by Wolf102 View Post
    one more thing when i upload the post here and post on trust pilot there is message came from there helpline which is local helpline and now i dont received any answer from them also that is there email from which i get message after i upload post here and on trust pilot
    info-pak@1xbet-team.com
    I'm not too sure bud.

    try this email


    public.relations@1xpartner.com

  31. #31
    Thrilla
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    Quote Originally Posted by Sawyer View Post
    Verification process of 1xbet is a nightmare. They ask you id, bill etc then they ask you for a selfie, holding your ID in your hand, in front of computer and 1xbet's mail should be visible in screen. WTF?!

    After you send, they say photo quality is not good enough, please send again. You take another photo and send them. They reject and ask you to resend. This process takes 2-3 days. Later they had accepted..

  32. #32
    Optional
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    Quote Originally Posted by Wolf102 View Post
    no bonus never take any bonus from them i just forget password of my old account which i create in 2018 i tell them during verification process they dont even know it that time
    1xbet say this is not true.

    They say your initial account was restricted and you created a new one 4 days later and used incorrect information on that one when signing up. They also say this is not the first time you have been caught.

    They say they have refunded your deposit on the latest account and believe they have acted fairly.

    SBR will not be able to get them to change their mind on this account.

  33. #33
    biggie12
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    Quote Originally Posted by Optional View Post
    1xbet say this is not true.

    They say your initial account was restricted and you created a new one 4 days later and used incorrect information on that one when signing up. They also say this is not the first time you have been caught.

    They say they have refunded your deposit on the latest account and believe they have acted fairly.

    SBR will not be able to get them to change their mind on this account.
    lol my first post BINGO

  34. #34
    Wolf102
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    Ok here is update 1xbet is lying.. they are giving me replies from this email public.relations@1xpartner.com i have asked them very simple question if i have multiple accounts then what is number of other account? did i ever take bonus? if yes give me the screenshot of that but now no reply from last 5 days

  35. #35
    biggie12
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    wolf ur done u broke the terms and conditions give up

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