[lonnie55]

Opti, are you serious on that one?

[Optional]

Opti, are you serious on that one?

I think you got shafted this time.

I also don't think it is a good look have a green light for the book on your dispute at Askgamblers.

But I thought with all your experience in this you would understand why AG had to rule against you.

The book sucks and should not have anything positive published about it. I see they kept changing their story. But they came up with a valid justification based on terms, which is what AG rule upon.

Anyway, don't want to pile on to your pain more.

[lonnie55]

I think you got shafted this time.
I also don't think it is a good look have a green light for the book on your dispute at Askgamblers.

I'm glad you think so. The site is blacklisted at ThePogg for a reason.

But I thought with all your experience in this you would understand why AG had to rule against you.

As long as the book does not refund 100% of my deposits, there is no way this case can be considered resolved.

But they came up with a valid justification based on terms, which is what AG rule upon.

This term is not in accordance with the law. Hence, it is null and void.

Anyway, let's assume for a moment that term would be valid:

1) How and based on which term/rule does the book justify the voiding of all other bets that are not affected by the 30% rule (see screenshots below for examples)?

2) How and based on which term/rule does the book legitimate the confiscation of parts of my deposit?

[Optional]

I'm glad you think so. The site is blacklisted at ThePogg for a reason.




As long as the book does not refund 100% of my deposits, there is no way this case can be considered resolved.



This term is not in accordance with the law. Hence, it is null and void.

Anyway, let's assume for a moment that term would be valid:

1) How and based on which term/rule does the book justify the voiding of all other bets that are not affected by the 30% rule (see screenshots below for examples)?

2) How and based on which term/rule does the book legitimate the confiscation of parts of my deposit?

Yes they need to at least refund your deposit, maybe AG did not realize that wasn't done? You should be able to ask them to re-open you case for that part I'd think?


The normal justification for cancelling all winnings when players have bet over the limit is that all your betting is tainted by having more money in your account than you should have. And that this not only allowed you to bet larger than you should have, but also results in you choosing to bet differently.

[lonnie55]

I used exactly your words.

[cashin81]

godly free kick for the 4th senegal goal, hope u got paid at other books if u had bets on.

[lonnie55]

godly free kick for the 4th senegal goal, hope u got paid at other books if u had bets on.

nope

[Optional]

I used exactly your words.

My apologies for questioning your judgement.

Weird that they would not be concerned about the deposit.

[lonnie55]

Another complaint: https://thepogg.com/complaint/whitel...ted-4000-euro/

This guy deposited 30k in total, won 4k and tried to withdraw. Then they used the same "excuse" to confiscate his money like in my case...

BTW someone called me today to verify my account. I'm still trying to withdraw the rest of my deposits they left on my account but, man I can tell you, they try everything to even keep that money

Bunch of SCAMMERS

[Jared Brooks]

That 30% rule is absurd. I will never play with this book.

[deeppckts]

Europeans are so feminine, it's no wonder their sportsbooks are notorious for having no balls.

Let's hope the legal USA sportsbook scene operates in true American fashion (big time, balls, fair) and not the European way: small time, scared, and crooked.

[xKMACKx]

Europeans are so feminine, it's no wonder their sportsbooks are notorious for having no balls.

Let's hope the legal USA sportsbook scene operates in true American fashion (big time, balls, fair) and not the European way: small time, scared, and crooked.

A lot of American sportsbooks are European companies, including FanDuel which is owned by Paddy Power/Betfair.

[lonnie55]

Europeans are so feminine, it's no wonder their sportsbooks are notorious for having no balls.

Let's hope the legal USA sportsbook scene operates in true American fashion (big time, balls, fair) and not the European way: small time, scared, and crooked.

Nominated for the most stupid post ever made on the internet. Congrats

[newton0038]

That whole T&C is full of shit and grammatical error, especially when it states that the English version is the most up to date and shall override any other language T&C found. Not 1 notary in Cyprus would notarize it. It has zero legal authority as they state that it does oh so many fukin times. They seem to threaten the player a number times in T&C before the player has even played.

Send em a pay now or pay in court letter from your attorney lonnie55. My guess is the response will be none to rapid and the side would go radio silent

[lonnie55]

That whole T&C is full of shit and grammatical error, especially when it states that the English version is the most up to date and shall override any other language T&C found. Not 1 notary in Cyprus would notarize it. It has zero legal authority as they state that it does oh so many fukin times. They seem to threaten the player a number times in T&C before the player has even played.

Send em a pay now or pay in court letter from your attorney lonnie55. My guess is the response will be none to rapid and the side would go radio silent

I have already forwarded the case to a lawyer in Curacao. The problem is exactly as you described. Usually the books don't respond to legal letters. And from what I've heard, even if it comes to a court case it happens very rarely that someone from the book's side would appear in front of the court. In the rare case there is a judgement against the book, it's very unlikely the book will pay. They could just say they are insolvent and thus would not be able to pay, just to come back a week later with a new brand under the same license.

What I can barely understand is how the master-license holders get away with it over and over again. My guess is that the political and justice system in Curacao is structurally corrupt and that there is a significant number of politicians, prosecutors and judges who benefit from the gambling system as it is currently constructed and are therefore not too eager to change anything on the status quo.


Strong recommendation, if you not have listened to it yet: https://www.bbc.co.uk/sounds/play/m0007bwl

[newton0038]

I have already forwarded the case to a lawyer in Curacao. The problem is exactly as you described. Usually the books don't respond to legal letters. And from what I've heard, even if it comes to a court case it happens very rarely that someone from the book's side would appear in front of the court. In the rare case there is a judgement against the book, it's very unlikely the book will pay. They could just say they are insolvent and thus would not be able to pay, just to come back a week later with a new brand under the same license.
What I can barely understand is how the master-license holders get away with it over and over again. My guess is that the political and justice system in Curacao is structurally corrupt and that there is a significant number of politicians, prosecutors and judges who benefit from the gambling system as it is currently constructed and are therefore not too eager to change anything on the status quo

Strong recommendation, if you not have listened to it yet: https://www.bbc.co.uk/sounds/play/m0007bwl

Exactly why the entire industry needs to held to an independent escrow system of 200% of the houses average monthly liability.

[lonnie55]

Gesendet: Dienstag, 07. Januar 2020 um 15:04 UhrVon: "Whitelionbets Support"
Betreff: [#IAN-115-93766]: hello from WhiteLion Bets
Dear Bastian

You had your case reviewed by AskGamblers who ruled the case in favour of the casino due to the fact that we have provided sufficient evidence to support our claims under the terms.

Please be advised that you have broken the terms and conditions of the casino and therefore, we can no longer help you.

This case is now closed.

Kind regards



White Lion Bets Casino

My repeated requests to refund the full amount of my deposits are being rejected with reference to the "resolved" AskGamblers case.

Thanks AskGamblers

[newton0038]

My repeated requests to refund the full amount of my deposits are being rejected with reference to the "resolved" AskGamblers case.

Thanks AskGamblers

Obviously not resolved

[lonnie55]

Obviously not resolved

More and more players walk into their "30% trap"





Please, please do not use this book under any circumstances!

This site is designed for scamming! They will even confiscate your deposit!

[lonnie55]

AskGamblers is absolutely ignorant about the confiscation

Bastian 03:50:27 pm ... please have a look the deposits were: 50, 500, 200, 300 and at first they only returned 200 randomly no idea how they came to that conclusion when I complaint about it, they corrected the amount to 300 but that was it

Hope 03:53:48 pm So they have returned 300

Bastian 03:53:51 pm yes instead of 1.050 which means they only voided the winning bets but not the lost bets they have to VOID ALL BETS! or pay me my winnings those two options are existing there is no rule in their ToS which would justify the confiscation of parts of the deposit or which says "only the winning bets will be voided" "Placing single bets equal to or higher than 30% of the most recent deposit in play, if it is smaller than the bonus. This max bet limit applies to all players even if no bonus is received, or if the Total Wager Requirement has been cleared." this is the rule they are referring to so they say I violated this rule okay, this rule is absolutely ridiculous but I accept that they apply it (I do not accept the rule itself but that's not the point here) so what's next? they have to void all the bets which breached that rule, right? would you agree? but they didn't they only voided the winnings not the lost bets

Hope 03:59:11 pm If it was the one single deposit it would be much easier

Bastian 03:59:19 pm but it wasn't

Hope 03:59:24 pm but the rule has been breached many times

Bastian 03:59:30 pm okay but what is the consequence? they have to void ALL of the bets which breached the rule instead they are only voiding the winnings that is the point here and it's my money 1.050 EUR money I have deposited from my eWallet no winnings whatsoever MY OWN MONEY! I did never claimed any bonus whatsoever nothing so how can they keep MY OWN MONEY?

Hope 04:01:18 pm Maybe you have lost the first 700, and then made irregular bets

Bastian 04:01:36 pm no, I can prove it

Hope 04:01:49 pm There are casinos that wouldn't return anything

Bastian 04:01:50 pm I can send you my complete betting history >>There are casinos that wouldn't return anything

Hope 04:02:06 pm There is no sense for you to send me anything

Bastian 04:02:07 pm based on which rule? based on which law? based on which understanding of a business conduct? but you misinterpreted my case, didn't you? you said before that you thought that they only kept my winnings which is not the case you said >>As I understood, the source of your winnings was a part of your deposit that was returned to you so what did I say? you have a wrong understanding of my case yet you closed it as resolved

Hope 04:05:31 pm And since those 300 were found to be the source of your winning made by irregular betting, they have been returned to you

Bastian 04:05:40 pm and what about the rest?

Hope 04:05:56 pm You played it off

Bastian 04:06:14 pm but I breached the 30% rule so they have to void these bets as well

Hope 04:06:34 pm You played it off without breaching the rule

Bastian 04:06:42 pm This is a lie Why do you say this? How can you say this without knowing my betting history? I just offered you to provide you with my betting history and you said "there is no need to send me the history"

Hope 04:07:56 pm I am not the expert for this, sorry

Bastian 04:07:58 pm Yet you are claiming "You played it off" lol So you don't understand the case, do you?

Hope 04:08:10 pm And we are not discussing coplaint on LiveChat Bastian, we have been on LiveChat more than this time I am not the one who has reviewed your case

Bastian 04:09:42 pm How can you claim that I played it off without knowing my betting history? I don't understand

Hope 04:10:03 pm But I had opportunity to see it and read it

Bastian 04:10:03 pm >>I am not the one who has reviewed your case So why don't you say that you don't understand what's going on? Why are you even responding to my emails if you have no idea what this is about?

Hope 04:12:22 pm Please forward your dispute to a regulatory body or the lawyer, and I really hope you would get your solution I don't have anything more to say to you, sorry

Bastian 04:13:23 pm You didn't understand my case yet you are saying "the casino acted in a fair way" you do not even care, do you?

Hope 04:15:09 pm I'm afraid, but you are the one who has played and breached the terms of the casino, sorry

Bastian 04:15:11 pm that's what I meant by "zero empathy" see you do not understand it let alone we do not even talk about that ridiculous rule itself which is only designed for scamming

Hope 04:16:45 pm Yet, you have signed that you accept all the terms of the casino in question

Bastian 04:17:00 pm that rule would be anulled by any regular court well, do you read EVERY single term when you register on a site? did you read all terms of amazon? did you read all terms of Netflix? did you read all terms of whatever you use? No, you did not no one does there are laws that protect customers

Hope 04:18:08 pm Don't say that, it is just not the same

Bastian 04:18:13 pm lol it's absolutely the same

Hope 04:18:18 pm You just need to know all the rules and you know that Many casinos have that same rule

Bastian 04:18:25 pm what perception of laws do you have?

Hope 04:18:36 pm It is not the first time I see it And you deffinately know it

Bastian 04:18:47 pm I have never seen such a rule at any other casino tell me which other casino has such rules >>I absolutely don't and I am through more than 300 casinos

Hope 04:19:29 pm I don't have anything else to say to you sorry

Hope 04:19:39 pm And my shift has ended a half an hour ago Sorry

Bastian 04:19:43 pm Name one other casino Name one one casino with the same rule only one and I leave we are not talking about bonus we are talking about real money without any bonus rules applied so go ahead name one

Hope 04:20:52 pm I can't do that now, and since I don't have anything more to tell you about this, I will have to leave you Sorry about that

[masteragent101]

Hope you get your $ man.so many scam bookies nowdays.i will leave a bad review everywhere just for you.I hate scam betting sites.who do not honour their bets.and withdraws

[lonnie55]

They also need 3+ weeks to pay back my deposit. The support said it is due to a high volume of requested withdrawals. Sure...

[Optional]

It is normal that only the last deposit is refunded.

But I am assuming your re-deposits were to make more bets when the balance was all tied up in pendings?

[lonnie55]

It is normal that only the last deposit is refunded.

So you're fine with them applying this 30% rule only to won bets but not to lost bets as well?

But I am assuming your re-deposits were to make more bets when the balance was all tied up in pendings?

when the balance was (almost) zero

[winnerloser]

i wonder what blacklion would do

[Optional]

So you're fine with them applying this 30% rule only to won bets but not to lost bets as well?




when the balance was (almost) zero

No. I was just understanding what the AG rep was saying about it would be easier if it was all one deposit.

And if all deposits were in a chain, ie you did not go near zero (balance+pending) at any point, I agree if all betting is cancelled, so should all deposits.

[lonnie55]

Lol, today they called me saying they would need the documents which I already sent them TWICE, on October 25 and January 10 again. They claim they didn't receive them although they already confirmed the withdrawal multiple times

[Poisec]

Best sportsbook name ever.