[Frank]

Made a deposit for $2800.

Paid the miner fee.

Get credited with $2759.53

They first try to tell me that Blockchain charged me the fee. I paid the miner fee.

Then they changed their story and told me "That the value of the Crypto Currency is on constant fluctuation, And that is something of witch wee don't have control."

I made the deposit about 10 seconds after the address was given to me.

Even if they use the argument that BTC flucuates it gets debunked because the price was lower when I deposited and went up a tad before it was credited. So if that were the case my deposit should be more.

They want to have it both ways

https://www.blockchain.com/btc/tx/9dab487af8ae1aeab4e38f29fdb19edc3d746ee1 67497373dddae80c641c9e0b

It clearly shows that I sent $2803.29.

I am not new to bitcoin and I make multiple deposits, withdrawals, transfers and trade all the time.

I understand the way things work and they are skimming and they think I'm a joker and will fall for it.

I am so tired of these books using the copy and paste excuses for skimming from customers.

Yeah, it's only a little over 40 bucks but multiply that out X amount of times they do this and they are making a fortune from every unsuspecting customer.

I gave them a chance to fix it..........they didn't.

They said they would escalate it........they did and still won't credit me the full amount.

Either they are skimming or their processor is ripping them off so they rip us off.

So tired of this BS.

It's outright shady.

[Crusherrr]

Strange. I've always been on the opposite side of this on Sportsbetting/BetOnline


Other day I deposited $1,000 and had $1,003.29 in account. Week before $1,000 deposit and got something like $1,008 and change.

I don't understand why they don't credit the exact amount, assuming it shows up on their end within the 15 minute time period that they guarantee the amount. Maybe they no longer guarantee that amount, I'm not sure.

[milwaukee mike]

Strange. I've always been on the opposite side of this on Sportsbetting/BetOnline


Other day I deposited $1,000 and had $1,003.29 in account. Week before $1,000 deposit and got something like $1,008 and change.

I don't understand why they don't credit the exact amount, assuming it shows up on their end within the 15 minute time period that they guarantee the amount. Maybe they no longer guarantee that amount, I'm not sure.

me too

on deposits i get a little more, on payouts i get less... i assume in my case it's because the kraken is a bit lower than market most of the time

[Optional]

They want to have it both ways

[/FONT][/COLOR]https://www.blockchain.com/btc/tx/9dab487af8ae1aeab4e38f29fdb19edc3d746ee1 67497373dddae80c641c9e0b

[COLOR=#000000][FONT=Arial]It clearly shows that I sent $2803.29.

Your link isn't working.

We don't see many comments about this being a problem at Sportsbetting.ag (or BOL) so I'd be pretty sure that 1.4% difference would have been an unlucky moment of down fluctuation. Even when on the rise the rate moves up and down moment to moment.

[Frank]

https://www.blockchain.com/btc/tx/9d...dae80c641c9e0b

[Optional]

https://www.blockchain.com/btc/tx/9d...dae80c641c9e0b

Thanks Frank.


If you hover your mouse over the green box it will show you the exact time it was sent UTC and Blockchain's estimate of the exact value at the time it was sent.

In your case that was 01:44:46 UTC and $2803.29





Even though BTC was on an uptrend at that time, you sent right in the middle of a price dip.

Here is Bitfinex chart showing their price fluctuated from $3678.53 to $3548.38 between 23:00 and 04:00.

As the candle starts for 01:45 their price was $3617.16. In order to lose the 1.44% you have, we'd expect the Bitfinex price to have fallen to $3565 by the time your Bitcoin had been credited.

That happened at around 02:30, about 45 mins after you sent.




That's not taking into account that whatever exchange they were using would not have exactly matched the price movements on Bitfinex of course.


I doubt it's really going to satisfy you. If I sent $2800 I'd want to see $2800 in my account too. But hopefully it does show it's not always as clear cut as it can feel trying to decide if a book is being fair or not based on one send.

[Frank]

Gotcha.

Thanks.

When they have a timer that ticks down and says they guarantee a price and you send seconds after the timer starts, shouldn't all of this be irrelevant?

Why would they say they will lock a price and have a timer if they are not going to honor it?

[Optional]

Gotcha.

Thanks.

When they have a timer that ticks down and says they guarantee a price and you send seconds after the timer starts, shouldn't all of this be irrelevant?

Why would they say they will lock a price and have a timer if they are not going to honor it?

If it was confirmed before that timer ended they should have.

I don't have an account there anymore due to country restrictions but it did work that way for me last about 4 months ago.

Did you stay there sitting on the page waiting for it to know?

More than once it wasn't confirmed in time though and I got a different amount.

[Frank]

It counts down from 15 minutes.

It says something like click when deposit has been made or something like that.

I did exactly that right away.

[Optional]

It counts down from 15 minutes.

It says something like click when deposit has been made or something like that.

I did exactly that right away.

It's not a 15 min window for you to send within.

They mean it has to be confirmed at least once by the network within 15 mins for them to take the risk on any price changes.

So they are not caught out guaranteeing prices for long periods due to network congestion or users sending with low fees.


I used to sit on the page with the timer, and most of the time it would auto refresh to tell me the deposit was confirmed within 10 mins.

[JoeCool20]

I thought as soon as it was sent, then you were "at the mercy" of BT-C price fluctuations?

The way my luck goes, I have never had BTC go up while I was waiting! It always goes down and I get less.

A couple of weeks ago BTC went from the 38 hundreds down to the 35 hundreds RIGHT in between when the S-Book sent it to me, and when I got it!

LOL I lost about 9% in the 2 hours it took me to receive it and get it into cash!

But it wasn't the books fault. It was my crappy luck! Now BTC is in the 38's again! but I was scared to wait!

[Nilsli]

Hm. Perhaps its bettter to deposit funds in smaller amounts? instead of 2800$ in one time. Make it 500/500/500/500/500/300 or 1000/1000/800

[Frank]

I thought as soon as it was sent, then you were "at the mercy" of BT-C price fluctuations?

The way my luck goes, I have never had BTC go up while I was waiting! It always goes down and I get less.

A couple of weeks ago BTC went from the 38 hundreds down to the 35 hundreds RIGHT in between when the S-Book sent it to me, and when I got it!

LOL I lost about 9% in the 2 hours it took me to receive it and get it into cash!

But it wasn't the books fault. It was my crappy luck! Now BTC is in the 38's again! but I was scared to wait!

Withdrawals are a different story.

Just about every top notch book will honor your deposit amount.

A bunch will credit your funds when they see the transaction even if it hasn't been confirmed yet.

Shorting someone depositing money is just a plain stupid business decision.

[euronet]

I have different experience in case of withdrawal some funds via BTC.
They (one connected betting company) do BTC payout adjustment and credit me with 100+ USD.
https://i.imgur.com/vjP30ye.jpg

I remember that in November was some delay in payouts via BTC, (at least 2 days over advertised time frame of course price BTC/USD was against me) and this is very generous from their side.

[Mr. NBA]

Frank sometimes you benefit sometimes you don't.....They aren't aren't skimming anything. I just made an $8,500 withdraw and when the btc hit my wallet I had over $8,700 dollars. I have been on the other side of it just as many times. It's the price of doing business in the btc world. There are who knows how many exchanges out there and each have different prices. Getting clipped for 41 bucks isn't a big deal and if you feel it is use a different funding method.

[Frank]

Frank sometimes you benefit sometimes you don't.....They aren't aren't skimming anything. I just made an $8,500 withdraw and when the btc hit my wallet I had over $8,700 dollars. I have been on the other side of it just as many times. It's the price of doing business in the btc world. There are who knows how many exchanges out there and each have different prices. Getting clipped for 41 bucks isn't a big deal and if you feel it is use a different funding method.

I get it on withdrawals. Prices fluctuate.

I have made hundreds of deposits and almost every top notch book credits you instantly.

They obviously do not practice this type of intelligent business behavior, along with other things.

It is just dumb business to not credit a full deposit when a customer is sending you their money.

One guy said he will escalated the matter........and did......to himself later in the day. LOL
I expect more from an A-rated book.

[cyclingbettor]

It's not a 15 min window for you to send within.

They mean it has to be confirmed at least once by the network within 15 mins for them to take the risk on any price changes.

So they are not caught out guaranteeing prices for long periods due to network congestion or users sending with low fees.


I used to sit on the page with the timer, and most of the time it would auto refresh to tell me the deposit was confirmed within 10 mins.

So, just wondering, how fast do people's transactions normally confirm? And what fees do you specify to accomplish this? The last transaction that I sent took about an hour to confirm. The last withdraw that I received from a sportsbook took about 30 minutes to confirm.

[Mr. NBA]

I get it on withdrawals. Prices fluctuate.

I have made hundreds of deposits and almost every top notch book credits you instantly.

They obviously do not practice this type of intelligent business behavior, along with other things.

It is just dumb business to not credit a full deposit when a customer is sending you their money.

One guy said he will escalated the matter........and did......to himself later in the day. LOL
I expect more from an A-rated book.

The exchange they use has a different price for btc than the exchange you use. When you are sending a deposit via btc you are sending x-amount of BTC and not x-amount of usd cash value. On your exchange 0.75 btc = $2800.........on their exchange site that they use that same 0.75 btc that you are sending them equals $2759 which is what you got credited.

You can check the price of BTC on 13 different exchanges and get 13 different prices.

[Mr. NBA]

On some sites Frank, Bookmaker comes to mind, they will give you a certain amount of btc to send to equal x amount of cash. For instance.....


I want to deposit 4k into Bookmaker and their system will say to send 1 btc. Meanwhile on my exchange 1 btc = $4,054. Well SHIT!! I just got shorted 54 bucks because of the difference in BTC prices between the exchange I use and the exchange Bookmaker uses.


This happens and I have seen it work for me......and I have seen it work against me many many many many times over.

[Optional]

So, just wondering, how fast do people's transactions normally confirm? And what fees do you specify to accomplish this? The last transaction that I sent took about an hour to confirm. The last withdraw that I received from a sportsbook took about 30 minutes to confirm.

It depends on the network, nothing to do with the book.

If bitcoinfees.earn.com says the optimum miner fee for my send is 50 cents, I always do 75 cents on a book deposit, as I want it to go into the next block for sure.

Both BOL and 5D rarely have taken longer than 10-15 mins for me.

A few times it's been delayed and I ended up with a different rate than expected.

I'd be pretty sure most regular users will confirm that.

It is just dumb business to not credit a full deposit when a customer is sending you their money.

I think 15 mins is a reasonable timeframe to guarantee a price for.

How long do you propose they should wait to cover the risk on the exchange rate?


If there is no time limit people who are less honest than you will use that to play games like double spends and sending with no fees.

[Frank]

On some sites Frank, Bookmaker comes to mind, they will give you a certain amount of btc to send to equal x amount of cash. For instance.....


I want to deposit 4k into Bookmaker and their system will say to send 1 btc. Meanwhile on my exchange 1 btc = $4,054. Well SHIT!! I just got shorted 54 bucks because of the difference in BTC prices between the exchange I use and the exchange Bookmaker uses.


This happens and I have seen it work for me......and I have seen it work against me many many many many times over.

I understand different rates and have made many, many deposits. I have NEVER been shorted more than 1% ever let alone over .5% on a DEPOSIT.

Book literally beg for deposits.

For sake of argument let's say it's up half the time and down half the time, what is the book actually risking by not instantly crediting the deposit?

I say it's dumb because you will piss off half of the players who deposit and get shorted and the other half will forget they made a few bucks in like 2 minutes.

Average Joes who lose money before they even make a bet will not want to deposit there again.

That is probably why so many books instantly credit you but BOL/SB/LOW have never been the smartest crew.

[BankrBIG]

Bitcoin price under $4k lost a lot of miners. I would recommend using Bitcoin Cash or Litecoin for faster transaction confirmation. Kinda sucks that Bitcoin went up big time the day after you sent that though.

[Mr. NBA]

I understand different rates and have made many, many deposits. I have NEVER been shorted more than 1% ever let alone over .5% on a DEPOSIT.

Book literally beg for deposits.

For sake of argument let's say it's up half the time and down half the time, what is the book actually risking by not instantly crediting the deposit?

I say it's dumb because you will piss off half of the players who deposit and get shorted and the other half will forget they made a few bucks in like 2 minutes.

Average Joes who lose money before they even make a bet will not want to deposit there again.

That is probably why so many books instantly credit you but BOL/SB/LOW have never been the smartest crew.

You don't get it.......and that's fine. I'm done with this thread.......good grief.

[Frank]

You don't get it.......and that's fine. I'm done with this thread.......good grief.

They did not tell that the lower amount is due to the exchange rate.

What they did tell me is that was what I sent, which I showed them it wasn't.

They then told me it was because of fluctuation.

Had they said we use X exchange which may be different than what you use, I would get what you are saying.

That is not what they said.