1. #1
    khanhlinh
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    Bet365 appropriated my money !

    Dear All !
    I am Nguyen Khanh Linh , am froms to Viet Nam.
    Very sorry for my English skills, but please listen to me.

    I have registered at bet365.com in 2017.
    Upon completion of the KYC I deposited $ 1530 through my Skrill account
    I did not make a bet and did not receive any promotion .
    I do not log in regularly. One day I can not log in and they say.
    They closed my account with that amount and asked me to complete the PVC .
    They announced that PVC was sent to my address via Royall Mail, but it was a postage stamp type mail.
    In Viet Nam individual households do not have their own post office.
    I waited and checked with the post office for a long time but did not receive.
    I have asked Bet365 to send PVC to me via a more secure form, a code mailer. And I will pay the fee they stubbornly disagree .
    This means that they want to take my money .
    Is bet365 the number one ?

  2. #2
    Grumsi
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    Here is what they should do: Send your deposit back to Skrill and only after that they should ask you to do the PVC (or whatever this scam is about). Otherwise they are costing you money, if your deposit is stuck there. We should demand that, they have no f right to hold our money. When will we start fighting back, this is outrageous already?

  3. #3
    lonnie55
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    Wow this is a huge deposit considering the average income of 150 USD per month.

    Maybe they suspect you of having sold your account to someone else.

  4. #4
    Grumsi
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    They can suspect whatever they like, but first they should return deposit and only after that they should invistigate if this is a client they want. Holding money for just suspicion is criminal! They are costing us money this way.

  5. #5
    jjgold
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    bet365 loaded with scammers

  6. #6
    lonnie55
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    Quote Originally Posted by Grumsi View Post
    They can suspect whatever they like, but first they should return deposit and only after that they should invistigate if this is a client they want. Holding money for just suspicion is criminal! They are costing us money this way.
    I agree

  7. #7
    Grumsi
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    Quote Originally Posted by jjgold View Post
    bet365 loaded with scammers
    Sure, and at the end of the year they/she receive a 300 million check.

  8. #8
    lonnie55
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    Quote Originally Posted by Grumsi View Post
    Sure, and at the end of the year they/she receive a 300 million check.
    which is three times as much as Tim Cook's paycheck, the CEO of the most valuable company in the world...

  9. #9
    Grumsi
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    Quote Originally Posted by lonnie55 View Post
    which is three times as much as Tim Cook's paycheck, the CEO of the most valuable company in the world...
    And if we put some brain cells together, we can see who real scammers are.
    Points Awarded:

    lonnie55 gave Grumsi 2 Betpoint(s) for this post.


  10. #10
    lonnie55
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    Quote Originally Posted by Grumsi View Post
    And if we put some brain cells together, we can see who real scammers are.
    That's why we need a minimum bet rule mate
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: laguna78

  11. #11
    Grumsi
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    I know, because in their eyes we dont have a right to win anything, if we are winning, that means we are scammers, chasing steam, using robots, using supernatural activity, and they need to eliminate everyone who wins. They are doing this well, that is why millions are in their pockets and millions don't have money to feed their family. But still you will see some weirdos ala JJ, defending the book.

  12. #12
    Grumsi
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    Here is a little riddle for everyone. The first one who will know the answer wil receive betpoints from me (not really sure how to transfer them, will need help). The riddle goes like this:

    Hey suckers!
    I am about to steal 77 grands from a sucker like you,
    and i don't care , because you can not catch me or sue.
    For a while, I will not go out of my house,
    because I am afraid for my life,
    but don't blink with your eyes, or I will be banging your wife.
    Who am I?
    C-ya, suckers!

  13. #13
    lonnie55
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    Quote Originally Posted by Grumsi View Post
    I know, because in their eyes we dont have a right to win anything, if we are winning, that means we are scammers, chasing steam, using robots, using supernatural activity, and they need to eliminate everyone who wins. They are doing this well, that is why millions are in their pockets and millions don't have money to feed their family. But still you will see some weirdos ala JJ, defending the book.
    JJ is kind of a bot which is here to defend all A rated books

    Better ignore all what he says because in his mind the world is only black and white without any nuances in between

  14. #14
    Grumsi
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    Don't worry about me, I know how to handle everyone.
    Here is opportunity to tell you, that you are one of the rarest people here, who is helpful and trustworthy in my eyes. But you are not the only one, have many of us and I am hoping that I can make them raise their voice as well. We will need to stand side by side, as many as possible, to fight together against those criminals.

  15. #15
    moojoo
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    They have money laundering policy. They suspect you did something.
    Can you explain why you deposit big amount and never placed bet?
    I think only way they should send you money is to your bank account.

  16. #16
    jjgold
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    odds this guy from usa -1200

  17. #17
    Alfa1234
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    Quote Originally Posted by jjgold View Post
    odds this guy from usa -1200
    Doesn't matter, they shouldn't confiscate a deposit no matter where he is from.

  18. #18
    shari91
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    Please file an SBR complaint form if you haven't already and someone will take a look at your case https://www.sportsbookreview.com/sportsbook-complaint/

    Obviously I'm not privy to every account held at bet365 but I've never known them to keep a deposit even if they think you're the dodgiest scammer out there. I'm pretty sure their regulations don't even allow it. Have you actually asked them to return your deposit to you? If so what was their response?

  19. #19
    Brooks
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    they wouldnt give me back my money for 6 months and i could only get it when i moved back to the united states. it was awful and customer service was mind blowing. i was in the same situation as i didnt have a post office in my town so i asked them to send it fedex on of my dime and they wouldnt do it. then i asked them to call my bank manager while i was in the bank and she could verify who i was and my address and they wouldnt do it either. shameful. i was a customer for 12 years also.

  20. #20
    JoeCool20
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    Quote Originally Posted by Grumsi View Post
    Here is a little riddle for everyone. The first one who will know the answer wil receive betpoints from me (not really sure how to transfer them, will need help). The riddle goes like this:

    Hey suckers!
    I am about to steal 77 grands from a sucker like you,
    and i don't care , because you can not catch me or sue.
    For a while, I will not go out of my house,
    because I am afraid for my life,
    but don't blink with your eyes, or I will be banging your wife.
    Who am I?
    C-ya, suckers!


    LOL You are Youwager.com! Now give me all your points since they do you no good!

  21. #21
    shari91
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    Quote Originally Posted by Brooks View Post
    they wouldnt give me back my money for 6 months and i could only get it when i moved back to the united states. it was awful and customer service was mind blowing. i was in the same situation as i didnt have a post office in my town so i asked them to send it fedex on of my dime and they wouldnt do it. then i asked them to call my bank manager while i was in the bank and she could verify who i was and my address and they wouldnt do it either. shameful. i was a customer for 12 years also.
    What country were you living in at the time if you don't mind me asking? I'm wondering if the OP is copping it a bit because he's in Vietnam although to be fair, I also got put through the ringer with my KYC with them many years ago. I suspect that had more to do with me being female and gambling the way I was at the time but they are pretty known for being strict as all hell when it comes to verification. On the positive side it's great to know a book is doing all it can to prevent fraud and money laundering but it's beyond frustrating when you feel like you're being put through endless hoops. Hopefully the OP files a complaint here and someone can get him some resolution.

  22. #22
    Grumsi
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    Quote Originally Posted by shari91 View Post
    What country were you living in at the time if you don't mind me asking? I'm wondering if the OP is copping it a bit because he's in Vietnam although to be fair, I also got put through the ringer with my KYC with them many years ago. I suspect that had more to do with me being female and gambling the way I was at the time but they are pretty known for being strict as all hell when it comes to verification. On the positive side it's great to know a book is doing all it can to prevent fraud and money laundering but it's beyond frustrating when you feel like you're being put through endless hoops. Hopefully the OP files a complaint here and someone can get him some resolution.
    Really, you have 31k posts and you still don't know that no book whatsoever have done anything about money laundering, this is just an excuse to confiscate money when they want to make life miserable for players who can potentially win something. About frauds, yes they may happen sometimes, but in 99.9999% of cases it is just about making life misarable for winning players, and book is hoping for player to stuble on one of their numerous hoops. Thats all. Ok now you know, so please dont ever mention fraud and money laundering again, because people may think that this is really happening, as i said in other thread, we should be investigating the books and not the other way around, they are criminals, not us!

  23. #23
    Optional
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    ^^^ They are under regulatory pressure to follow AML guidelines Grumsi.

    It's the UK govt and UKGC that needs to be lobbied to reform this system of bookmakers acting like govt authorities.


    That said, I do hate it when Bet365 stoically stick to demanding the PVC code back in countries with non-first world postal systems.

    But they always do.

    The only real option is an appeal to their Gibraltar regulator, not that I think the chances of them over ruling on this are great either.

  24. #24
    Grumsi
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    Quote Originally Posted by Optional View Post
    ^^^ They are under regulatory pressure to follow AML guidelines Grumsi.

    It's the UK govt and UKGC that needs to be lobbied to reform this system of bookmakers acting like govt authorities.


    That said, I do hate it when Bet365 stoically stick to demanding the PVC code back in countries with non-first world postal systems.

    But they always do.

    The only real option is an appeal to their Gibraltar regulator, not that I think the chances of them over ruling on this are great either.
    Yeah sure, this pressure gets unbearable when player is winning too much and is beating the bookie. But no pressure felt when a player is losing his financial life on them. Come on we all know how "regulators" of anything are doing, they are just there so ignorant people who never did any search on them feel safe. As i said before, this are just hoops for the winning players. Thats all

  25. #25
    Optional
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    Quote Originally Posted by Grumsi View Post
    Yeah sure, this pressure gets unbearable when player is winning too much and is beating the bookie. But no pressure felt when a player is losing his financial life on them. Come on we all know how "regulators" of anything are doing, they are just there so ignorant people who never did any search on them feel safe. As i said before, this are just hoops for the winning players. Thats all
    I get it. It's too much temptation for bookies to take advantage of and hard to believe some at least would not. I hate it too. And hate the way it is has spread across Europe and now infecting even offshore sometimes.

    If I had any power over UK govt I would scrap the UKGC and govt fund a real regulator with legislated powers who was also responsible for handling any sort of AML issue. The book has to remit all funds involved to them at the time of the report.

  26. #26
    Grumsi
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    Quote Originally Posted by JoeCool20 View Post
    LOL You are Youwager.com! Now give me all your points since they do you no good!
    Congrats! I tried to transfer you 100 Betpoints, but then a pop up message show that it is prohibited. If there is any other way, someone let me know.

  27. #27
    lonnie55
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    Quote Originally Posted by Optional View Post
    I get it. It's too much temptation for bookies to take advantage of and hard to believe some at least would not. I hate it too. And hate the way it is has spread across Europe and now infecting even offshore sometimes.

    If I had any power over UK govt I would scrap the UKGC and govt fund a real regulator with legislated powers who was also responsible for handling any sort of AML issue. The book has to remit all funds involved to them at the time of the report.
    On the other hand...wouldn't the money be clean if they returned it to a potential money launderer before they finished their investigation?

    My knowledge about money laundering is limited to things I know from Breaking Bad so no idea if it makes sense or not

  28. #28
    Optional
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    Quote Originally Posted by lonnie55 View Post

    On the other hand...wouldn't the money be clean if they returned it to a potential money launderer before they finished their investigation?

    My knowledge about money laundering is limited to things I know from Breaking Bad so no idea if it makes sense or not
    That sounds logical too. Without pondering the idea too long.

    The whole idea of asking bookies to police money laundering in the same way a bank or licensed financial institution would is the major broken part of the idea IMHO.

  29. #29
    dealer wins
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    Quote Originally Posted by Grumsi View Post
    Congrats! I tried to transfer you 100 Betpoints, but then a pop up message show that it is prohibited. If there is any other way, someone let me know.
    You need to send in your ID, selfie holding your ID with your front door clearly visable, the PVC which was sent to you, and "source of points" declaration form before you can transfer points

  30. #30
    Optional
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    ^^^ Well yes, there is that.

    But also that non-pro members can only transfer 2 points per 24 hours to other posters ;-)

  31. #31
    shari91
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    Quote Originally Posted by Grumsi View Post
    Really, you have 31k posts and you still don't know that no book whatsoever have done anything about money laundering, this is just an excuse to confiscate money when they want to make life miserable for players who can potentially win something. About frauds, yes they may happen sometimes, but in 99.9999% of cases it is just about making life misarable for winning players, and book is hoping for player to stuble on one of their numerous hoops. Thats all. Ok now you know, so please dont ever mention fraud and money laundering again, because people may think that this is really happening, as i said in other thread, we should be investigating the books and not the other way around, they are criminals, not us!
    I suggest YOU do not ever mention fraud and money laundering again until you bloody learn a damn lesson or two. This forum - not a sportsbook, not turning over millions of dollars a week - has been involved many times by those not only attempting to defraud this company but also attempting to money launder. I’ll give you a little lesson now and then you might want to remove yourself from conversations when you obviously have no clue: Four years ago a group from Serbia decided they would like to do deals amongst themselves where they tried to “wash” money via our Betpoints system. When I found the group one guy came clean to sell the others down the river in the hopes of getting to stay here. The following year a group of Ukrainians decided to have half of their village or whatever the heck it was sign up for accounts and try to get one guy to control them. When I busted them they bombarded my email and live chat telling me at first they were innocent, then they didn’t know what they were doing was wrong then it was we make so little money a month in our jobs we need to do this to get cash. To EVER suggest that blatant fraud and money laundering is not a massive issue major and even minor books face in many cases is just ignorant. Sorry to be blunt but it just is. If scamming groups are willing to target this place how on Earth would you think a sportsbook would be exempt?! Any decent sportsbook does what it can to prevent fraud and money laundering as they’re the ones who lose out in the long run whether via straight cash or negative word of mouth.

    Enough with your proclamations thanks when you clearly aren’t well-versed in much other than calling books “criminals”. How ridiculous.
    Last edited by shari91; 11-27-18 at 11:34 AM.

  32. #32
    dealer wins
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    Have to agree the world is full of fraudsters and dishonest people these days sadly.

  33. #33
    lonnie55
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    Quote Originally Posted by dealer wins View Post
    Have to agree the world is full of fraudsters and dishonest people these days sadly.
    not only these days. fraudsters exist since day one. the difference is that we read and hear about them every day.

  34. #34
    Grumsi
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    Quote Originally Posted by shari91 View Post
    I suggest YOU do not ever mention fraud and money laundering again until you bloody learn a damn lesson or two. This forum - not a sportsbook, not turning over millions of dollars a week - has been involved many times by those not only attempting to defraud this company but also attempting to money launder. I’ll give you a little lesson now and then you might want to remove yourself from conversations when you obviously have no clue: Four years ago a group from Serbia decided they would like to do deals amongst themselves where they tried to “wash” money via our Betpoints system. When I found the group one guy came clean to sell the others down the river in the hopes of getting to stay here. The following year a group of Ukrainians decided to have half of their village or whatever the heck it was sign up for accounts and try to get one guy to control them. When I busted them they bombarded my email and live chat telling me at first they were innocent, then they didn’t know what they were doing was wrong then it was we make so little money a month in our jobs we need to do this to get cash. To EVER suggest that blatant fraud and money laundering is not a massive issue major and even minor books face in many cases is just ignorant. Sorry to be blunt but it just is. If scamming groups are willing to target this place how on Earth would you think a sportsbook would be exempt?! Any decent sportsbook does what it can to prevent fraud and money laundering as they’re the ones who lose out in the long run whether via straight cash or negative word of mouth.

    Enough with your proclamations thanks when you clearly aren’t well-versed in much other than calling books “criminals”. How ridiculous.

    Books are criminals, do not try to play this down. But I guess some folks from Ukraine and Serbia are the ones we should worry about, come on, don't be naive. Criminals are right there, disguised as "legal" books and they are the ones who are washing dirty money, which they are stealing from us. Again, don't be naive.

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