[spinv]

MOD EDIT: Betmania management advises this was a normal account review, which has already been completed and the payout is scheduled to be processed on Monday.


Hello,
Here's a history on my account. Did few bitcoin deposits and lost. Than finally one of my deposits worked for me. Ran up my balance to 14K. was successfully able to receive a bitcoin payout in about a week.
Than i requested another 4k payout request and it was rejected. Received an email stating payout rejected and is under account activity review. it will be complete on 15th and i could than request payout. did one this morning and it was rejected again. customer service told me to try next week with payout request.
i have never been through this process as i have never took any payout prior to this with Betmania ... so if anyone can provide any similar experience with Betmania account activity review process before payout , please let me know. appreciate and thanks guys!
i hope its just a regular procedure on books part as customer service agent mentioned .


...will keep updates posted here on this thread.

[spinv]

i called and was told that it will take two weeks for account activity review to complete. smh !
help !!

[Craig22]

i called and was told that it will take two weeks for account activity review to complete. smh !
help !!

Looks like a slow play- to get you to tilt away your money. Don't make another bet and let SBR help you.

[spinv]

thanks, i will do so !

[Optional]

They just give you an ample timeframe by saying 2 weeks. Unlikely to take that long. But 2 weeks isn't abnormal for 2nd level KYC at good books anyway.

Don't worry, if you are just a regular legit player they won't take your money.


I've just asked a manager in there if he can have a look for your account.

[Optional]

Update for you Spinv

Betmania management advises this was a normal account review, which has already been completed and the payout is scheduled to be processed on Monday.

[VegasPackerFan]

Thanks Spinv for posting and letting me know I wasn't the only one. Definitely slept a lot better last night compared to the night before lol

[spinv]

But I was on chat with customer service just now and they told me the review will not be complete until the end of month. ... that i can check back at the end of the month.

[spinv]

Update for you Spinv

Betmania management advises this was a normal account review, which has already been completed and the payout is scheduled to be processed on Monday.

Not true! i was just told now that review is still pending and review wont be done until end of month !

[Optional]

Not true! i was just told now that review is still pending and review wont be done until end of month !

The actual manager who signed off the review is the one who confirmed that's what is happening... I am very confident the information we have given you is correct.

It should be Monday.

[spinv]

Its Monday and i requested payout, which got rejected again. i contacted C/S and was told 'Upper management has not completed account review. Try requesting at the end of the month"

I thought the manager at Betmania assured payout will be processed on Monday. please SBR can you check , thanks and much appreciated!

[spinv]

Thanks to Lil @ Betmania Customer service for going over the process and explaining in detail of the payout in relation to some bettors. She did mention of extra steps and time in having accounts looked into in some cases as part of Compliance and risk monitoring. Understood and respect that !

...bottom line : like they promised, getting paid through Bitcoin tomorrow.

thanks SBR, Betmania.

Please SBR, if you can close the previous post or inquiry. thank you !

[Optional]

Good to hear Spinv.

[Don_Omarion]

Good to hear Spinv.

you’re doing great , Optional .. way to go Boss