1. #1
    bubba
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    lowvig customer service

    they only have email. i sent an email tuesday, wednesday , and thursday about an issue on my account (live betting not working properly). no response by a human to any of them. unacceptable.

  2. #2
    dark star
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    Yep that would be Lowvig…..

  3. #3
    jjgold
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    terrible

  4. #4
    bubba
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    no idea if this thread helped, but they finally just responded to my issue (1st attempted to get to customer service tuesday)
    Points Awarded:

    Optional gave bubba 2 Betpoint(s) for this post.


  5. #5
    bookie
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    Quote Originally Posted by bubba View Post
    they only have email. i sent an email tuesday, wednesday , and thursday about an issue on my account (live betting not working properly). no response by a human to any of them. unacceptable.
    Didn't know they had live betting? Is it low vig? Are they the same line as BOL?

  6. #6
    Frank
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    I have had an issue with them. Here is how it goes.

    I email, they reply 2 days later, I reply in an hour and they reply 2 days later.

    Over and over and over.

    So annoying that it takes 2 days to answer a question that would take 2 seconds on the phone or chat.

    They lose action/deposits because of this.

    Not good for business one would assume.

  7. #7
    bubba
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    Quote Originally Posted by Frank View Post
    I have had an issue with them. Here is how it goes.

    I email, they reply 2 days later, I reply in an hour and they reply 2 days later.

    Over and over and over.

    So annoying that it takes 2 days to answer a question that would take 2 seconds on the phone or chat.

    They lose action/deposits because of this.

    Not good for business one would assume.
    It's the price we pay for reduced juice I guess. It's worth it until one has an issue.

  8. #8
    bubba
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    Quote Originally Posted by bookie View Post
    Didn't know they had live betting? Is it low vig? Are they the same line as BOL?
    Same live lines as betonline

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