1. #1
    TheFlash
    TheFlash's Avatar Become A Pro!
    Join Date: 08-29-12
    Posts: 694
    Betpoints: 1735

    Betonline, worst customer service I have come across

    Made a live bet on the Australian Open 1 week ago for a games over under and won. I was told a glitch made the bet unable to be payed out until the next day....ok.

    5 emails and a week later still no response from Betonline regarding the payout, all I get is "We have forwarded it on to the relevant department".

    The bet is still sitting in my pending wagers, not sure how this company gets an A+ rating after so many stories I have seen on them after my experiences, I will not be betting with them again

  2. #2
    michael777
    michael777's Avatar Become A Pro!
    Join Date: 09-20-05
    Posts: 1,936
    Betpoints: 3128

    agree,they NEVER respond to emails,their live chat people have no clue,and on the phone can't understand any of them

  3. #3
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,806
    Betpoints: 9221

    If you would like to fill out a sportsbook complaint form with the details SBR can reach out them for you.

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