1. #1
    winner9
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    Flamantis confiscated 3500EUR

    Dear SBR,


    I am using flamantis from 2 days and deposited to this bookmaker 5200 TRY (1200 EUR ).
    Played some bets, i was lucky and i won some of them.
    I requested withdrawal, they requested documents, okay sent them.
    Waiting from yesterday to settle my bets from 30 HOURS on the friendly game:
    https://www.flashscore.com/match/Igj...#match-summary
    Still not credited these bets.

    I don't know what more they wait but this is very strange and today they cancelled my withdrawal and took -1100 TRY from my account.
    Now they refuse to pay my money and i don't know what's their reason.
    These games were friendlies which aren't settled and i have other games as well which i won there.
    I will be happy if you can assist me in this case as this is typical scam what flamantis makes.

    Submitted already complaint vs. them there.



    Take care !

  2. #2
    lonnie55
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    Quote Originally Posted by winner9 View Post
    Now they refuse to pay my money and i don't know what's their reason.
    They cancelled your withdrawal but did not give you a reason?

    Is your account still open?

    Why did you play in TRY although you're from Germany?

  3. #3
    winner9
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    Quote Originally Posted by lonnie55 View Post
    They cancelled your withdrawal but did not give you a reason?

    Is your account still open?

    Why did you play in TRY although you're from Germany?
    Thanks for your reply Ionnie first of all,

    I am from Germany but my ecopayz has EUR and TRY currencies.

    I don't remember which currency i opened at begin by flamantis and than saw it's TRY and they couldn't change it and i used it so.

    Their reason is SURE BET when they said now.

    I don't know how they can tell it to be honest.

    Yes, my account is still active for now .

  4. #4
    lonnie55
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    A few day ago someone complained about payout delays at Noxwin. Noxwin belongs to TK Media, so does Flamantis: https://www.sportsbookreview.com/for...-1448-eur.html

    You should get back your deposit at least.

  5. #5
    winner9
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    How fair is to win some bets and than to receive only your deposit ?

    If you lose, you are great customer for them, but if you are lucky, nope, we return your deposit and it's everything.

    Every day it begins to be harder to bet.

  6. #6
    lonnie55
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    It's the sacrifice you have to make if you want to exploit the BetConstruct software.
    Last edited by lonnie55; 01-11-18 at 10:20 AM.

  7. #7
    winner9
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    Hey ,

    Thanks for getting in touch with us!

    Your initial deposit money will be returned after verification process.

    Looking forward to hear from you!

    Cheers,
    Flamantis Team


    But at live chat, they tell, I will be paid after the investigation ends.

    They don't know even what i will receive

  8. #8
    winner9
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    And now I am banned from their live support.

    One of the worst bookies which I have used for sure .

  9. #9
    Optional
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    Quote Originally Posted by lonnie55 View Post
    A few day ago someone complained about payout delays at Noxwin. Noxwin belongs to TK Media, so does Flamantis: https://www.sportsbookreview.com/for...-1448-eur.html

    You should get back your deposit at least.
    Noxwin have not been responding to that one.


    Quote Originally Posted by winner9 View Post
    Their reason is SURE BET when they said now.

    I don't know how they can tell it to be honest.
    They probably spend more on their software to monitor potential arbs against them than any arber does to find them.

    It only takes a handful of instances of hitting arbs against the same other book at the right time for you to be flagged. And even if you had a wide selection of opposing books to use, or placed a lot of single bets as well, the stats of how often you "get lucky" and hit one get WAY out of range of everyone else fast anyway.

    If a book seriously wants to catch out arbers, it's almost impossible to avoid detection.


    Everyone agrees they should not be allowed to confiscate winnings for this and should cash you out and just close your account, but as Lonnie said above, they don't care what everyone thinks and if you want to take advantage of the group as an arber, you just have to play the game their way :\

  10. #10
    winner9
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    Their SUREBET is match fixing dear @Optional , not arbing

    In Turkey they use SUREBET for match fixing

  11. #11
    Optional
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    Quote Originally Posted by winner9 View Post
    Their SUREBET is match fixing dear @Optional , not arbing

    In Turkey they use SUREBET for match fixing
    Some books use that word for arbing. Are you sure?

  12. #12
    winner9
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    Yes, i am sure they meant fixed games .

    As 99% of the Turks use SUREBET , i don't know why, it's their method i believe.

  13. #13
    winner9
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    And just today my deposit is back.

    I am sure i will not get my money from now on, just be carefully about flamantis, macabahis and noxwin.

    Take care

  14. #14
    pawpl
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    did they withdraw your money(deposit) ? how long did it take?

    I'm waiting 26 days for 600eur on e-wallet ecopayz in noxwin .I have fully verified account. I Already made one successfull withdrawal (200eur more than one month ago)

  15. #15
    winner9
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    Yes, i took it pawel.
    It took 2-3 hours when spoke with them.

    Just threated them that if they don't pay, i will come to the office in Bulgaria and they paid and closed the account.
    Give it a shot

  16. #16
    lonnie55
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    Quote Originally Posted by winner9 View Post
    Just threated them that if they don't pay, i will come to the office in Bulgaria
    You think they have a physical office there: https://i.imgur.com/JdRhrWL.jpg

  17. #17
    winner9
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    Quote Originally Posted by lonnie55 View Post
    You think they have a physical office there: https://i.imgur.com/JdRhrWL.jpg
    Mate i just said, what i did

  18. #18
    Optional
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    Quote Originally Posted by pawpl View Post
    did they withdraw your money(deposit) ? how long did it take?

    I'm waiting 26 days for 600eur on e-wallet ecopayz in noxwin .I have fully verified account. I Already made one successfull withdrawal (200eur more than one month ago)
    Did you receive this today Pawpl?

    Noxwin emailed to say they have now paid the player we had a complaint in from. Not sure if that is you or not now

  19. #19
    alex_as
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    I don't know what to do? I made a lot of deposits during January (I didn't see this thread). They don't want to check documents (more that 4 business days instead time frame 3), they don't answer phone, reject all payments, chat support just tell to write emails with no answers and as I understand it would be very hard to return even my deposit money. They are 10 years in the betting industry and now spoil everything. How to return money? Could anyone help with the advise? It's better to make small payouts or maybe one big and wait? Maybe someone have phone or email of chief manager. It's not normal that few days ago I deposit 1000+ Euro and can't withdraw anything...
    I don't want any profit, I just want to get back my deposit money as possible quickly...

  20. #20
    Optional
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    Quote Originally Posted by alex_as View Post
    I don't know what to do? I made a lot of deposits during January (I didn't see this thread). They don't want to check documents (more that 4 business days instead time frame 3), they don't answer phone, reject all payments, chat support just tell to write emails with no answers and as I understand it would be very hard to return even my deposit money. They are 10 years in the betting industry and now spoil everything. How to return money? Could anyone help with the advise? It's better to make small payouts or maybe one big and wait? Maybe someone have phone or email of chief manager. It's not normal that few days ago I deposit 1000+ Euro and can't withdraw anything...
    I don't want any profit, I just want to get back my deposit money as possible quickly...
    Alex, you sound too worried about this. You will be sounding suspicious to the book as well if you are talking about just wanting your deposit back after 4 days wait for KYC.

    I suggest you try to stay patient and just wait for the KYC to be completed and deal with the outcome once known. There is nothing you can do to positively help by complaining. Plenty of books can take a week or so. 4 days isnt that unusual.

  21. #21
    alex_as
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    Quote Originally Posted by Optional View Post
    Alex, you sound too worried about this. You will be sounding suspicious to the book as well if you are talking about just wanting your deposit back after 4 days wait for KYC.

    I suggest you try to stay patient and just wait for the KYC to be completed and deal with the outcome once known. There is nothing you can do to positively help by complaining. Plenty of books can take a week or so. 4 days isnt that unusual.
    Playing with bookies more than 15 years I already feel thin when things are bad. When they try to delay with no reason, didn't answer and all this information in 2 threads about big delays with payments.
    I'm sure that in few days I'll need to write a complaint, because it's obvious that they don't have money to pay (( I'll be lucky if I make a mistake on this assumption

  22. #22
    Optional
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    Quote Originally Posted by alex_as View Post

    Playing with bookies more than 15 years I already feel thin when things are bad. When they try to delay with no reason, didn't answer and all this information in 2 threads about big delays with payments.
    I'm sure that in few days I'll need to write a complaint, because it's obvious that they don't have money to pay (( I'll be lucky if I make a mistake on this assumption
    You might. And we can try to help if the worst happens.

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